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9.5. REORGANIZE
9.5
Reorganize
9.5.1
Change role assignments
Change the role assignments of a set of users from one organizational unit to another.
Select in the field "from old Department" the organizational unit, from which you want to
move or copy role assignments to another organizational unit (see Fig. 9.13).
After clicking "Next" you can select which role assignment should be moved, copied or
remain unchanged.
Figure 9.13: Role assignments (1)
Figure 9.14: Role assignments (2)
9.5.2
Analyze process instances
A list of process instances is shown, which have no valid agent. This case (no valid agent)
can happen, when an organizational unit is deactivated, or role assignments are deleted.
Example: An existing process will be finished, but has no valid following agent. The
process instance occurs in the table with problem status Finish not completed. Now you
can click on the process instance id to open the detail-view and assign an agent who is able
to finish the task. For this purpose you have to activate the link of the last active agent to
assign the task to a new agent. The 3 question marks (???) in the process-history symbolizes
that the instance has no following agent; should not changed in this case, otherwise a new
process instance will be created.
9.5.3
OU history
Here you can capture the history of changes to organizational units manually. This might
be interesting if you want to know which organizational unit emanated from another during
the process of changing your organizational structure.
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