Download Contax IVR User`s Manual

Transcript
Call-flow: display the call flow components log
Device: display Device information
Channel: display Channel information
Save to file: save the Log Data to a file named install
directory \ ChX.log. (file path is same as RunTimeEngine.exe)
6.2.3 Option Tab
Click the Option tab. Two system options are listed.
Enable Call detail record (CDR) collection: Check to enable
call detail record (CDR) collection. This option can make
RunTimeEngine record detail information into call log
database for further analysis. By default, CDR information will
be stored into CallLog table in a Microsoft Access MDB
database that you can find it in your install directory
/data/system.mdb