Download Pureedge Viewer User`s Guide

74 | The date field will not accept the date I enter.
The date field will not accept the date I enter.
The Viewer will try to interpret any numeric date you enter. However, since you can enter dates in a
number of formats, such as DD/MM/YYYY or MM/DD/YYYY, the Viewer is not always able to
interpret the date correctly. When a date is ambiguous, the Viewer will interpret it in the format
specified in the Viewer preferences. Also, remember that once you tab out of a completed date field, the
form will often convert the date to a different format.
To quickly add the current date to any date field, you can type an asterisk (*) and then press the TAB
key to move out of that field. The Viewer automatically inserts the current date into that field.
For more information on entering dates in the Viewer, see page 36.
When I enter a dollar value, the field won’t accept anything
after I enter the dollar sign ($).
Some fields that call for a dollar value may actually be formatted to handle numeric values only. In
other words, they cannot accept dollar signs. If this is the case, you should only enter numbers, even if
the field represents a dollar value. See page 20 for more information.
When I display an attached file, my browser opens but the
attached file does not.
The Viewer first attempts to display attached files using your preferred browser, which can usually pass
the file to other programs on your computer. For instance, a JPEG image would be displayed in the
browser, while a .pdf file would be passed to Acrobat Reader.
In some cases, your browser may be unable to locate an appropriate application. For example,
multimedia files can appear as broken images in your browser when your browser does not have a the
correct plugin to view that file type.
To correct this, note the location of the file (on the browser’s address line) and use Windows Explorer to
open that file directly. If the file still does not open, you may not have the appropriate software installed
on your computer. Contact [email protected] for assistance.