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popup screen the name of the administrator responsible for the Service Request. In your Service desk Settings under Preferences, you can choose to e-mail the responsible admin when a Service Request changes. Note that this field appears also under HelpDeskSettings.jsp Asset Form Available Fields for Additional Remarks Customization Activity Log Present the log of all the activities related to the asset Attachments Present the attachments to the asset BIOS Type Building Present the building in which the asset is located CI Attachment Present the CIs attached to the asset CI Relations Present the CI Relations of the asset CI Relations Graph Present the CI Relations graph for the asset CPU Count Present the CPU count for the asset CPU Model Present the CPU model for the asset CPU Speed Present the CPU speed for the asset CPU Vendor Present the CPU vendor of the asset Child Assets Present child- assets Company Serial Present the serial number of the company of the asset Cubic Present the cubic in which the asset is located Department Present the department that uses the asset Display Adapter Display Memory Display the memory of the asset Display Resolution External Serial Present the external serial number of the asset Floor Present the floor in which the asset is located Hardware Present the hardware of the asset Helpdesk History Present the history of the asset Last Maintenance Present the last maintenance date for the asset Links Present the links related to the asset Location Present the location of the asset - 262 - 1 Hayarden St. P.O. Box 1142 Airport City 70100 Israel SysAid User Manual Release 7.0 Tel (Israel): +972 3 533 3675 Fax (Israel): +972 3 761 7205 E-mail: [email protected] Toll Free center (U.S): 800-686-7047 Tel (U.S): +1 617 275 5562 Fax (U.S): +1 617 507 2559
