Download 5. Loading the Media

12. Troubleshooting
12.2 Problems on ribbon
Generally, when a malfunction or an abnormal condition occurs,
the “READY” LED will keep blinking and printing and
communication between the host and printer will stop.
To understand what the problem, please check
the LEDs.
12.1 Problems on media
Possible Problems Solutions
Missing gap
. Check the media
path.
. Check the position of
label sensor.
Media out
Remarks
If you use continuous
media, check your
application software
and driver. You should
select continuous.
. Supply the media
roll.
Media not installed . Install the media roll.
Media jam
. Recover the jam.
If everything is Okay try to mark the label sensor calibration (please
see page 25)
Possible Problems Solutions
Remarks
Ribbon has run out Supply the ribbon roll. Does not apply to direct
thermal. If you use
direct thermal, set bit 1
of DIP switch to OFF.
Ribbon jam
Recover the jam.
not for direct thermal.
Ribbon sensor error Replace the ribbon
not for direct thermal.
sensor.
12.3 Miscellaneous
12.3.1 The host shows “Printer Time out”.
1. Is the communication cable (parallel or serial)
connected securely to your parallel or serial port on
the PC and to the connector on the printer ?
2. Is the printer power turned on ?
If the power cord is connected, the power switch is
at position ‘‫ ’׀‬and the power LED is still not
illuminated, call for service.
12.3.2 The data has been sent, but there is no output from the
printer. Check the active printer driver, it should be
Label Dr. for your Windows system and the label
printer..Check the emulation and the print (command)
file.
51
52
www.meteorbarcode.it - [email protected]