Download NV9 USB manual set - introduction

NV9 USB
MANUAL SET
INTRODUCTION
NV9 USB Manual Set - Introduction
1
MANUAL AMENDMENTS
Document Base Details
Spec. Used
GA550-1
GA138
GA959
Issue
Date
29/02/11
01/11/10
29/03/11
Receipt
Date
17/05/11
22/01/11
29/07/11
Comments
Amendment Details
Rev.
--
Date
13/04/12
Amendment Details
Revised First Issue
Copyright © Innovative Technology Ltd 2013
Issued by
EAM
GA00550-2
NV9 USB Manual Set - Introduction
2
NV9 USB MANUAL SET - INTRODUCTION
COPYRIGHT
3
LIMITED WARRANTY
3
PRODUCT SAFETY INFORMATION
3
INTRODUCTION
4
FEATURES
5
TYPICAL APPLICATIONS
5
STRUCTURE OF THIS MANUAL SET
6
WHICH SECTION IS RELEVANT TO ME?
6
MAIN HEADQUARTERS
Innovative Technology Ltd
Derker Street – Oldham – England - OL1 4EQ
Tel: +44 161 626 9999 Fax: +44 161 620 2090
E-mail: [email protected]
Web site: www.innovative-technology.co.uk
BRAZIL
[email protected]
CHINA
[email protected]
GERMANY
[email protected]
SPAIN
[email protected]
UNITED KINGDOM
[email protected]
UNITED STATES OF AMERICA
[email protected]
REST OF THE WORLD
[email protected]
Copyright © Innovative Technology Ltd 2013
GA00550-2
NV9 USB Manual Set - Introduction
3
COPYRIGHT
This manual set is Copyright © Innovative Technology Ltd., 2012. No part of this
publication may be reproduced in any form or by any means or used to make any
derivative such as translation, transformation, or adaptation without permission from
Innovative Technology Ltd. The contents of this manual set may be subject to change
without prior notice.
LIMITED WARRANTY
Innovative Technology Ltd warrants each of its hardware products to be free from
defects in workmanship and materials under normal use and service for a period
commencing on the date of purchase from Innovative Technology Ltd or its
Authorized Reseller, and extending for the length of time stipulated by Innovative
Technology Ltd.
A list of Innovative Technology Ltd offices can be found in every section of this
manual set. If the product proves defective within the applicable warranty period,
Innovative Technology Ltd will repair or replace the product. Innovative Technology
Ltd shall have the sole discretion whether to repair or replace, and any replacement
product supplied may be new or reconditioned.
The foregoing warranties and remedies are exclusive and are in lieu of all other
warranties, expressed or implied, either in fact or by operation of law, statutory or
otherwise, including warranties of merchantability and fitness for a particular purpose.
Innovative Technology Ltd shall not be liable under this warranty if it’s testing and
examination disclose that the alleged defect in the product does not exist or was
caused by the customer's or any third person's misuse, neglect, improper installation
or testing, unauthorized attempts to repair, or any other cause beyond the range of
the intended use. In no event will Innovative Technology Ltd be liable for any
damages, including loss of profits, cost of cover or other incidental, consequential or
indirect damages arising out the installation, maintenance, use, performance, failure
or interruption of a Innovative Technology Ltd product, however caused.
PRODUCT SAFETY INFORMATION
Throughout this manual set, we may draw your attention to key safety points that you
should be aware of when using or maintaining the product.
These safety points will be highlighted in
a box, like this:
Caution!
Mains voltage is present on
these terminals
This manual set and the information it contains is only applicable to the model stated
on the front cover, and must not be used with any other make or model.
Copyright © Innovative Technology Ltd 2013
GA00550-2
NV9 USB Manual Set - Introduction
4
INTRODUCTION
The NV9 USB validator is made up of three basic components: an NV9 USB validator
head, removable bezel and a cashbox (as shown below):
Removable
bezel
NV9 USB
validator
head
Cashbox
The NV9 USB validator is a device that can accept, validate and store 300 or 600 bank
notes of mixed denominations.
NV9 USB
Rear View
NV9 USB
Side View
NV9 USB
Front View
The NV9 USB Validator leaves the factory preset to at least one currency and one
firmware interface so that it is ready for immediate installation. The NV9 USB validator
works with any NV9 USB currency dataset created by Innovative Technology Ltd datasets can be downloaded from the Support section of the ITL website.
Copyright © Innovative Technology Ltd 2013
GA00550-2
NV9 USB Manual Set - Introduction
5
FEATURES
The NV9 USB validator has many innovative features, including:

300 or 600 note capacity cashboxes available

Accepts up to 15 different note denominations (in serial control mode)

Accepts, validates and stores multiple denominations of bank notes in less than
3 seconds

Secure encrypted protocol available for communication
TYPICAL APPLICATIONS
The NV9 USB validator can be used in a variety of situations where high security and
high volume bank note acceptance and validation are needed. Some typical
applications are:

AWP and SWP applications

Self-Serve and Retail

Kiosks

Casinos

Parking and Ticketing

Vending
Copyright © Innovative Technology Ltd 2013
GA00550-2
NV9 USB Manual Set - Introduction
6
STRUCTURE OF THIS MANUAL SET
This manual set is made up of seven sections, each is supplied in a separate Portable
Document Format (PDF) file, so you only need to download or print the section
relevant to your requirements:







Introduction
Section 1 – Quick Start and Configuration Guide
Section 2 – Field Service Manual
Section 3 – ITL Software Support Guide
Section 4 – Mechanical and Electrical Manual
Section 5 – Software Implementation Guide
Section 6 – Technical Appendices
WHICH SECTION IS RELEVANT TO ME?

Quick Start and Configuration Guide:
– Most users should use this section; typical users are software engineers
looking at how to make it work, project engineers evaluating their first
unit, or installation engineers installing the unit into a host machine.
– This section contains the essential information that a user needs to
quickly assemble and configure the NV9 USB validator ready for
installation into the host machine.

Field Service Manual:
– Typically used by a field service engineer who is maintaining the
product.
– This section contains the essential information that the field service
engineer needs to clean, maintain and fault find an NV9 USB validator
that is installed in a host machine.

ITL Software Support Guide:
– Any user who wants to test the functionality of the unit, reprogram the
firmware or dataset, or set up the encryption key, address or routing for
the unit.
– This section contains the information needed for a user to configure and
program the NV9 USB validator, using a range of software tools.
Copyright © Innovative Technology Ltd 2013
GA00550-2
NV9 USB Manual Set - Introduction

7
Mechanical and Electrical Manual:
– Design engineers who are designing a host machine cabinet, or looking
to integrate the NV9 USB validator into an existing cabinet.
– This section contains the all the mechanical and electrical information a
designer needs to effectively integrate the NV9 USB validator into a host
machine.

Software Implementation Guide:
– Software engineers looking at how to implement the NV9 USB validator
in their host machine, or design engineers looking at including the unit
in their host machine.
– The information in this section details the communications protocols,
specific commands and interfaces used including eSSP and ccTalk.

Technical Appendices:
– These appendices have no specific audience, but users can find relevant
and useful information here.
– This section includes information on product approvals, technical
specifications and ordering information.
Copyright © Innovative Technology Ltd 2013
GA00550-2
SECTION
1
NV9 USB
MANUAL SET
QUICK START
AND
CONFIGURATION
GUIDE
NV9 USB Manual Set – Section 1
2
NV9 USB MANUAL SET – SECTION 1
1.
QUICK START AND CONFIGURATION GUIDE
3
1.1
Assembly
3
1.2
Bezel Removal and Refitting:
6
1.3
Interfacing
7
1.4
Configuration
8
1.5
Connector and Pinouts
9
1.6
Programming
10
1.7
Technical Specifications
11
1.8
NV9 USB Bezel Flash Codes
12
1.9
Fault Finding
13
1.10
Frequently Asked Questions
15
Copyright © Innovative Technology Ltd 2012
GA00550-2
NV9 USB Manual Set – Section 1
1.
3
QUICK START AND CONFIGURATION GUIDE
This section is one part of a complete manual set: most users should use this section
of the manual - typical users are software engineers looking at how to make it work,
project engineers evaluating their first unit, or installation engineers installing the unit
into a host machine.
This section contains the essential information that a user needs to quickly assemble
and configure the NV9 USB validator ready for installation into the host machine.
Information
Validator compatibility.
1.1
The NV9 USB validator is pin for pin compatible
with the NV7 / NV8 / NV9 / NV10 series of
validators, but NOT with earlier versions of the
product (NV2 – NV5).
Assembly
Installing the NV9 USB is a simple operation; the validator can be installed vertically
or horizontally, depending on the type of cashbox fitted or orientation needed:
1.
If the validator is fitted with
a clip-on cashbox, then the
validator will be mounted
VERTICALLY
2.
The validator is secured in
the host machine using a
suitable vertical bezel
Copyright © Innovative Technology Ltd 2012
GA00550-2
NV9 USB Manual Set – Section 1
3.
The cashbox is attached to
the validator by locating and
sliding until the cashbox is
clipped securely
4.
If the validator is fitted with
a slide-on cashbox, then the
validator can be mounted
HORIZONTALLY or
VERTICALLY
5.
The validator will be fitted
with a suitable horizontal or
vertical bezel
Copyright © Innovative Technology Ltd 2012
4
GA00550-2
NV9 USB Manual Set – Section 1
6.
The cashbox housing is
mounted in the host machine
with the NV9 USB mounted
on top. The cashbox is then
slid into the housing until it is
securely clipped.
7.
If the validator is fitted with
an NV11 standard cashbox,
then the validator will be
mounted HORIZONTALLY
8.
The validator will be fitted
with a suitable horizontal
bezel
9.
The cashbox is attached to
the validator by locating and
sliding until the cashbox is
clipped securely
Copyright © Innovative Technology Ltd 2012
5
GA00550-2
NV9 USB Manual Set – Section 1
Information
Check website for options.
6
There are many variants of bezel and cashbox type
available for the NV9 USB validator. Please check the
ITL website (www.innovative-technology.co.uk) for
up to date information on the options available.
The technical drawings which can be found at the end of this section show all the
dimensional information needed to mount the unit.
WARNING!
Do not attempt disassembly
1.2
Do not attempt to disassemble the NV9 USB
validator head – trying to do this could cause
personal injury and will damage the unit beyond
repair.
Bezel Removal and Refitting:
 The bezel is
removed by pushing
the red locking arms
on both sides of the
validator upwards,
and sliding the bezel
away from the
locking arms
b. Slide bezel away from
locking arms
a. Push locking arms upwards
 Lift the bezel off
once the bezel has
been slid fully
across and is clear
of the locating pins
Lift upwards to remove
Locating pins
Copyright © Innovative Technology Ltd 2012
GA00550-2
NV9 USB Manual Set – Section 1
7
The bezel is refitted by pushing the bezel back onto the locating pins and sliding
backwards until all six pins are engaged in the slots. The locking arms will then spring
back and locate into the bezel.
Caution!
Check locking arms.
1.3
Always make sure that BOTH locking arms are
fully located in the bezel – trying to operate the
validator if they are not correctly located can
cause unit damage.
Interfacing
The connector needed to set up and interface the NV9 USB Validator is easily
accessible on the side of the unit:
Interface Socket
Copyright © Innovative Technology Ltd 2012
GA00550-2
NV9 USB Manual Set – Section 1
1.4
8
Configuration
The NV9 USB does not use DIP switches to configure the unit – configuration and
setting is carried out by using a Configuration Button mounted on top of the unit:
Configuration Button
There are several functions available when using the Configuration Button, and these
are listed in the next table:
WARNING!
Risk of unit damage
When in programming mode, do not turn off the
power before the operation is complete as this will
make the unit unusable.
Copyright © Innovative Technology Ltd 2012
GA00550-2
NV9 USB Manual Set – Section 1
9
Action
Press and hold (more than
2 seconds) until the bezel
illuminates, then release
Press once (less than 1
second)
Power Status Function
Powered ON
Sets validator to Programming
mode (SSP)
Press twice (within half a
second)
Press and hold as validator
is powered up
Powered ON
Flash Count
1
2
3
6
7
8
1.5
Interface
SSP
Pulse
MDB
ccTalk
SIO
Parallel
Powered ON
Powered OFF /
ON
Enables Configuration Card
programming – press again to
cancel this mode
Shows current interface type (see
flash count table below)
Resets to factory settings
The NV9 USB Validator leaves the factory preset to at
least one currency and one interface so that it is ready
for immediate installation. The dataset and interface
used are shown on the label fixed to the top of the
validator head.
Connector and Pinouts
The NV9 USB Validator has a single connector that is used to allow interfacing and
programming.
Information
Power always required
regardless of connection
type.
Power is always required on pins 15 and 16 of the
16 way connector.
The connector is a 16 pin socket used to interface the NV9 USB to the host machine.
The pin numbering of the socket is shown below, as well as an overview of the socket
connections:
Pin
1
5
11
12
13
15
16
Copyright © Innovative Technology Ltd 2012
Description
Serial Data Out (Tx)
Serial Data In (Rx)
USB Data +
USB Data USB Power (+5V)
+V
0V / Ground Connection
GA00550-2
NV9 USB Manual Set – Section 1
10
To use a USB connection with the NV9 USB, a USB cable fitted with a 16 way
connector on one end (ITL Part Number CN00392) should be used. The CN00392
cable fits into the 16 way connector and allows high speed programming and serial
communications when used in SSP, ccTalk and SIO modes.
When using the USB connection, power must be supplied to the NV9 USB using the
CN00392 cable.
1.6
Programming
Full details on programming the NV9 USB Validator can be found in Section 3 of this
manual set (ITL Software Support Guide).
Copyright © Innovative Technology Ltd 2012
GA00550-2
NV9 USB Manual Set – Section 1
1.7
11
Technical Specifications
The full technical specifications for the NV9 USB Validator can be found in Section 6,
Appendix B of this manual set. A brief summary is given here:
DC Voltage
Absolute limits
Absolute limits (when fitted
with IF5 interface)
Supply ripple voltage
Minimum
10.8 V
18 V
Nominal
12 V
---
0V
0V
Maximum
13.2 V
48 V DC or 34 V
AC
0.25 V @ 100 Hz
Supply Current
Standby
Running
Peak (motor stall)
200 mA
1A
1.5 A
Interface Logic Levels
Logic Low
Logic High
Inputs
Outputs (2.2 kΩ pull-up)
0 V to +0.5 V
+0.6 V
+3.7 V to +12 V
Pull-up voltage of host
interface
50 mA per output
Maximum current sink
WARNING!
Use suitable power supply
Ensure that the supply voltage to the NV9 USB is
not lower than 10.8 V and that the power supply
can provide sufficient current to avoid incorrect
operation and excessive note rejects.
We recommend that your power supply is capable of supplying 12V DC at 3 A.

For 12V operation, use TDK Lambda model SWS50-12. This power supply is
available from a variety of suppliers including Farnell (stock code 1184645) and
RS (stock code 466-5869).
Copyright © Innovative Technology Ltd 2012
GA00550-2
NV9 USB Manual Set – Section 1
1.8
12
NV9 USB Bezel Flash Codes
The NV9 USB Validator has inbuilt fault detection facilities. If there is a configuration
or other error the NV9 USB front bezel will flash in a particular sequence; a summary
of the Bezel Flash Codes for the NV9 USB is shown below:
Flashes
Long
Short
0
0
1
2
None
Note path jam
3
Unit not initialised
1
Firmware checksum
error
Interface checksum
error or unable to
set programmed
interface
EEPROM checksum
error
Dataset checksum
error
Power supply too
low
Power supply too
high
2
3
3
4
1
4
Indicated Error
2
Copyright © Innovative Technology Ltd 2012
Comments
Remove obstruction and
follow the cleaning
procedure in Section 2 of
this manual set
Contact ITL technical
support
Download new firmware
Check power supply
GA00550-2
NV9 USB Manual Set – Section 1
1.9
13
Fault Finding
Please use this flow chart with the Flash Codes in the previous sub-section as an aid
to help resolve any configuration or start up problems you might have after installing
the NV9 USB validator
Incorrect currency
file
Check the required dataset is programmed using the
Validator Manager Software (see Section 3 of this
manual set).
Notes not included in
currency file
Check the required note denomination and issue is
included in the currency file using the Validator Manager
Software (see Section 3 of this manual set).
Notes inhibited by
host machine
Check the host machine is ready to accept notes and
that the maximum allowed credit hasn’t been exceeded.
If a coin hopper is fitted, make sure it isn’t empty.
Bill path obstructed
Check there is sufficient clearance for note ejection after
acceptance (see Section 4 of this manual set).
No power
Check there is power to the validator, and that it is
within the tolerances specified in the Technical
Specification (see subsection 1.7 or Section 6 of this
manual set).
Incorrect interface
programmed
Check which interface the validator is programmed for by
pressing the configuration button twice – the displayed
code indicates which interface is programmed (see
subsection 1.4 of this manual set).
All notes rejected
(bezel LEDs ON)
Notes not accepted
(bezel LEDs OFF)
Power supply out of
specification
Check voltage and current supplied to the validator are
within the tolerances specified in the Technical
Specification (see subsections 1.7 or Section 6 of this
manual set).
Check there is sufficient clearance for note ejection after
acceptance (see Section 4 of this manual set).
Notes accepted but
no credit given
Rear note detect
sensor obscured
Copyright © Innovative Technology Ltd 2012
Check there are no foreign objects obstructing the
sensors (see Section 2 of this manual set).
Check the back security flap moves freely (this is the
black plastic flap at the rear underside of the validator
head)
GA00550-2
NV9 USB Manual Set – Section 1
Foreign objects in
note path
Acceptor runs slowly
or intermittently
Incorrect supply
voltage
Unit damage
Bezel LEDs are
flashing
Motor continues to
run
Various reasons
Foreign object or
note in the note path
14
Check and clean the note path (see Section 2 of this
manual set).
Check drive belts are fitted correctly and that there is no
debris underneath the belts.
Check voltage and current supplied to the validator are
within the tolerances specified in the Technical
Specification (see subsection 1.7 or Section 6 of this
manual set).
If possible, replace damaged components (see Section 4
of this manual set).
IF YOU HAVE ANY DOUBTS, RETURN THE UNIT TO ITL
FOR REPAIR
Check the flash code tables for an understanding of the
issue (see subsection 1.8 of this manual set).
Check and clean the note path (see Section 2 of this
manual set), then reset the validator.
In some cases you may also need to reset the host
machine.
If you are unsure about the cause or how to resolve the problem, please contact ITL’s
technical support department. Support contact details can be found on the ITL
website (www.innovative-technology.co.uk), or on the last page of this section.
Copyright © Innovative Technology Ltd 2012
GA00550-2
NV9 USB Manual Set – Section 1
15
1.10 Frequently Asked Questions
a. Why are there no DIP switches on the unit?

The NV9 USB has no dipswitches. Configuring the unit is carried out using a
configuration button mounted on top of the unit – see subsection 1.3 of this
manual for more information.
b. In what orientation can I use the NV9 USB validator?

The NV9 USB can be mounted horizontally or vertically, depending on the type
of bezel and cashbox selected. See subsection 1.1 of this manual for more
information on mounting the validator – check the ITL website to see the
currently available range of cashboxes and bezels.
c. How do I check which interface has been set?

You can check which interface has been selected by using the configuration
button mounted on top of the unit – see subsection 1.3 of this manual for more
information.
d. How do I change the interface type?

You can change the interface type by using the configuration button mounted
on top of the unit – see subsection 1.4 of this manual for more information.
e. Some or all notes are not accepted

Check that no inhibits are set in the Validator Manager software (see Section 3
of this manual set). If the problem persists, contact ITL Support for further
assistance.
Copyright © Innovative Technology Ltd 2012
GA550-2
NV9 USB Manual Set
MAIN HEADQUARTERS
Innovative Technology Ltd
Derker Street – Oldham – England - OL1 4EQ
Tel: +44 161 626 9999 Fax: +44 161 620 2090
E-mail: [email protected]
Web site: www.innovative-technology.co.uk
BRAZIL
[email protected]
CHINA
[email protected]
GERMANY
[email protected]
SPAIN
[email protected]
UNITED KINGDOM
[email protected]
UNITED STATES OF AMERICA
[email protected]
REST OF THE WORLD
[email protected]
Copyright © Innovative Technology Ltd 2012
GA550-2
SECTION
2
NV9 USB
MANUAL SET
FIELD SERVICE
MANUAL
NV9 USB Manual Set – Section 2
2
NV9 USB MANUAL SET – SECTION 2
2.
FIELD SERVICE MANUAL
3
2.1
Cleaning
3
2.2
Fault Finding - Flash Codes
9
2.3
Technical Specifications
10
2.4
Fault Finding Flow Chart
11
2.5
Frequently Asked Questions
13
2.6
Spare Parts
14
Copyright © Innovative Technology Ltd 2012
GA00550-2
NV9 USB Manual Set – Section 2
2.
3
FIELD SERVICE MANUAL
This section is one part of a complete manual set: typically, a field service engineer
who is maintaining the product would use this section.
This section contains the essential information that the field engineer needs to clean,
maintain and fault find an NV9 USB Validator that is installed in a host machine.
The NV9 USB Validator has been designed to minimise any problems or performance
variations over time. This has been achieved by careful hardware and software
design; this attention to the design means there is very little user maintenance
required.
2.1
Cleaning
The NV9 USB Validator has been designed in a way to prevent damage and airborne
contamination reaching the optical sensors; however, depending upon the
environment the NV9 USB may require occasional cleaning or belt changing.
Caution!
Do not use solvent based
cleaners on any part of the
NV9 USB unit.
Do not use solvent based cleaners such as
alcohol, petrol, methylated spirits, white spirit or
PCB cleaner. Using these solvents can cause
permanent damage to the unit; only use a mild
detergent solution as directed below.
To clean the NV9 USB, open the note
path by sliding the red release catch
on the front of the validator to the
left (as indicated in the picture) - this
will allow access to the lozenge and
note path
Release
catch
Copyright © Innovative Technology Ltd 2012
GA00550-2
NV9 USB Manual Set – Section 2
4
Note path
Lozenge
release
catch
Lozenge
Drive belts
Note stacker
Cash box
spring plate
Note path
Cashbox
WARNING!
Disconnect power BEFORE
any cleaning operation
Unless stated otherwise, you should disconnect
the power BEFORE carrying out any cleaning
operations to avoid the risk of causing damage
to the validator.
Copyright © Innovative Technology Ltd 2012
GA00550-2
NV9 USB Manual Set – Section 2
5
Front sensors
Optical sensor
Start sensor
Rear sensor
Optical sensor
Examine the note paths, lozenge and note stacker for any dirt or debris, and carefully
clear and wipe the surfaces of the note paths and lozenge with a soft lint free cloth
that has been dampened with a water and mild detergent solution (i.e. household
washing up liquid.) - be very careful when cleaning around the sensor lenses and
make sure they are clean and dry before closing the cover and restarting the unit. Do
not try to polish the sensor lenses – if a lens is badly scratched, contact ITL technical
support for advice.
Also check that the note stacker and cash box spring plate are not jammed.
Copyright © Innovative Technology Ltd 2012
GA00550-2
NV9 USB Manual Set – Section 2
Caution!
Be careful cleaning sensors.
6
When cleaning the recessed front sensor, use a
small soft brush or cotton bud – do not use
anything sharp or abrasive.
Cleaning the belts is a simple operation. Ensure the validator is enabled (i.e. bezel
lights are illuminated), then remove the bezel:
 The bezel is
removed by pushing
the red locking arms
on both sides of the
validator upwards,
and sliding the bezel
away from the
locking arms
b. Slide bezel away from
locking arms
a. Push locking arms upwards
 Lift the bezel off
once the bezel has
been slid fully
across and is clear
of the locating pins
Lift upwards to remove
Locating pins
Copyright © Innovative Technology Ltd 2012
GA00550-2
NV9 USB Manual Set – Section 2
7
 Insert a piece of
paper, which is
narrower than the
width between the
two belts, in the
centre of the note
path to activate
the drive motor
 Use a lint free
cloth dampened
with water and
containing a mild
detergent (such as
dish detergent)
and hold against
each drive belt as
is turns.
Insert paper here
Repeat this procedure until all dust and debris has been removed from both belts.
Finally, use a DRY lint free cloth to remove any excess moisture and refit the bezel.
The bezel is refitted by pushing the bezel back onto the locating pins and sliding
backwards until all six pins are engaged in the slots. The locking arms will then spring
back and locate into the bezel.
Caution!
Check locking arms.
Caution!
Do not use any lubricants.
Always make sure that BOTH locking arms are
fully located in the bezel – trying to operate the
validator if they are not correctly located can
cause transport issues or unit damage
Do not lubricate any of the note transport
mechanism, belts or any part of the note path,
as this can affect the operation of the validator.
Copyright © Innovative Technology Ltd 2012
GA00550-2
NV9 USB Manual Set – Section 2
8
If the belts are worn or damaged, they should be replaced (ITL part number
FD00106). This is a simple procedure, and is carried out as follows:
WARNING!
Do not try to disassemble
Do not attempt to disassemble the validator
head – trying to do this could result in the
validator needing reinitialisation, cause personal
injury or could damage the unit beyond repair.
 Open the top of
the unit using the
Release catch
Release catch
 Release the
lozenge by gently
pressing the
Lozenge release
catch
Lozenge
release
catch
 Remove and place
the lozenge on a
clean dry surface
Lozenge
 Press in the large
wheels to release
the belt tension
and then remove
the belts, sliding
them off the
smallest wheels
first
Drive belts
 Replace the belts
by fitting them
over the lozenge,
largest wheels first
 Reassemble and
close the unit
Copyright © Innovative Technology Ltd 2012
GA00550-2
NV9 USB Manual Set – Section 2
2.2
9
Fault Finding - Flash Codes
The NV9 USB Validator has inbuilt fault detection facilities. If there is a configuration
or other error the NV9 USB front bezel will flash in a particular sequence; a summary
of the Bezel Flash Codes for the NV9 USB is shown below:
Flashes
Long
Short
0
0
1
2
None
Note path jam
3
Unit not initialised
4
Internal sensor
unable to calibrate
1
Firmware checksum
error
Interface checksum
error or unable to
set programmed
interface
EEPROM checksum
error
Dataset checksum
error
Power supply too
low
Power supply too
high
2
3
3
4
1
4
Indicated Error
2
Copyright © Innovative Technology Ltd 2012
Comments
Remove obstruction and
follow the cleaning
procedure in subsection 2.1
of this manual
Contact ITL technical
support
Ensure note path is firmly
closed, then cycle the
power to the unit. If the
problem persists contact ITL
technical support
Download new firmware
Check power supply
GA00550-2
NV9 USB Manual Set – Section 2
2.3
10
Technical Specifications
The full technical specifications for the NV9 USB Validator can be found in Section 6,
Appendix B of this manual set. A brief summary is given here:
DC Voltage
Absolute limits
Absolute limits (when fitted
with IF5 interface)
Supply ripple voltage
Minimum
10.8 V
18 V
Nominal
12 V
---
0V
0V
Maximum
13.2 V
48 V DC or 34 V
AC
0.25 V @ 100 Hz
Supply Current
Standby
Running
Peak (motor stall)
200 mA
1A
1.5 A
Interface Logic Levels
Logic Low
Logic High
Inputs
Outputs (2.2 kΩ pull-up)
+0 V to +0.5 V
+0.6 V
+3.7 V to +12 V
Pull-up voltage of host
interface
50 mA per output
Maximum current sink
WARNING!
Use suitable power supply
Ensure that the supply voltage to the NV9 USB is
not lower than 10.8 V and that the power supply
can provide sufficient current to avoid incorrect
operation and excessive note rejects.
We recommend that your power supply is capable of supplying 12V DC at 3 A.

For 12V operation, use TDK Lambda model SWS50-12. This power supply is
available from a variety of suppliers including Farnell (stock code 1184645) and
RS (stock code 466-5869).
Copyright © Innovative Technology Ltd 2012
GA00550-2
NV9 USB Manual Set – Section 2
2.4
11
Fault Finding Flow Chart
Please use this flow chart with the Flash Codes in subsection 2.2 as an aid to help
resolve any configuration or start up problems you might have after installing the NV9
USB validator
Incorrect currency
file
Check the required dataset is programmed using the
Validator Manager Software (see Section 3 of this
manual set).
Notes not included in
currency file
Check the required note denomination and issue is
included in the currency file using the Validator Manager
Software (see Section 3 of this manual set).
Notes inhibited by
host machine
Check the host machine is ready to accept notes and
that the maximum allowed credit hasn’t been exceeded.
If a coin hopper is fitted, make sure it isn’t empty.
Bill path obstructed
Check there is sufficient clearance for note ejection after
acceptance (see Section 4 of this manual set).
No power
Check there is power to the validator, and that it is
within the tolerances specified in the Technical
Specification (see Sections 1 or 6 of this manual set).
Incorrect interface
programmed
Check which interface the validator is programmed for by
pressing the configuration button twice – the displayed
code indicates which interface is programmed (see
Section 1 of this manual set).
All notes rejected
(bezel LEDs ON)
Notes not accepted
(bezel LEDs OFF)
Power supply out of
specification
Notes accepted but
no credit given
Rear note detect
sensor obscured
Copyright © Innovative Technology Ltd 2012
Check voltage and current supplied to the validator are
within the tolerances specified in the Technical
Specification (see Sections 1 or 6 of this manual set).
Check there is sufficient clearance for note ejection after
acceptance (see Section 4 of this manual set).
Check there are no foreign objects obstructing the
sensors (see subsection 2.1 of this manual).
Check the back security flap moves freely (this is the
black plastic flap at the rear underside of the validator
head)
GA00550-2
NV9 USB Manual Set – Section 2
Foreign objects in
note path
Acceptor runs slowly
or intermittently
Incorrect supply
voltage
Unit damage
Bezel LEDs are
flashing
Motor continues to
run
Various reasons
Foreign object or
note in the note path
12
Check and clean the note path (see subsection 2.1 of
this manual).
Check drive belts are fitted correctly and that there is no
debris underneath the belts.
Check voltage and current supplied to the validator are
within the tolerances specified in the Technical
Specification (see Sections 1 or 6 of this manual set).
If possible, replace damaged components (see Section 4
of this manual set).
IF YOU HAVE ANY DOUBTS, RETURN THE UNIT TO ITL
FOR REPAIR
Check the flash code tables for an understanding of the
issue (see subsection 2.2 of this manual).
Check and clean the note path (see subsection 2.1 of
this manual), then reset the validator.
In some cases you may also need to reset the host
machine.
If you are unsure about the cause or how to resolve the problem, please contact ITL’s
technical support department. Support contact details can be found on the ITL
website (www.innovative-technology.co.uk), or on the last page of this section.
Copyright © Innovative Technology Ltd 2012
GA00550-2
NV9 USB Manual Set – Section 2
2.5
13
Frequently Asked Questions
a. Why are there no DIP switches on the unit?

The NV9 USB has no dipswitches. Configuring the unit is carried out using a
configuration button mounted on top of the unit – see Section 1, subsection 1.3
of this manual set for more information.
b. In what orientation can I use the NV9 USB validator?

The NV9 USB can be mounted horizontally or vertically, depending on the type
of bezel and cashbox selected. See Section 1, subsection 1.1 of this manual for
more information on mounting the validator – check the ITL website to see the
currently available range of cashboxes and bezels.
c. Some or all notes are not accepted

Check that no inhibits are set in the Validator Manager software (see Section 3
of this manual set). If the problem persists, contact ITL Support for further
assistance.
d. How do I clean the validator?

Follow the instructions given in subsection 2.1 of this manual.
Copyright © Innovative Technology Ltd 2012
GA550-2
NV9 USB Manual Set – Section 2
2.6
14
Spare Parts
Full details of the interface cable connector pinouts, connector types / makes and other related information can be found in Section 4
of this manual set. The user can obtain the following parts for the NV9 USB validator:
ITL Part Number
Description
Details
CN00392
Power and USB Communication Cable
USB 2.0 Compliant Type A to 16 way header cable
Copyright © Innovative Technology Ltd 2012
GA550-2
NV9 USB Manual Set – Section 2
15
Bezels
ITL Part
Number
Description
PA00188
Vertical Upstack Bezel
Assembly
PA00189
Horizontal Bezel Assembly
PA00190
Vertical Upstack Extended
Snout Bezel Assembly
PA00191
Vertical Downstack
Extended Snout Bezel
Assembly
PA00256
66mm Vertical Upstack
Bezel
No image available
PA00268
69mm Fixed Width
Horizontal Bezel
No image available
PA00296
Vertical Up/Down Flat
66mm Bezel Assembly
No image available
Copyright © Innovative Technology Ltd 2012
GA550-2
NV9 USB Manual Set – Section 2
PA00896
16
Horizontal Bezel Assembly
(NV11)
Cashboxes
PA00185
Clip-on Cashbox
Assembly (300C)
PA00186
Locking Cashbox
Assembly (300L)
Copyright © Innovative Technology Ltd 2012
GA550-2
NV9 USB Manual Set – Section 2
PA00192
Slide-on Cashbox
Assembly (300S)
PA00193
Clip-on Cashbox
Assembly (600C)
PA00194
Slide-on Cashbox
Assembly (600S)
Copyright © Innovative Technology Ltd 2012
17
GA550-2
NV9 USB Manual Set – Section 2
PA00898
18
Standard Cashbox
Assembly (NV11)
Information
Check website for options.
There are many variants of bezel and cashbox type
available for the NV9 USB validator. Please check the
ITL website (www.innovative-technology.co.uk) for
up to date information on the options available.
Drive Belts
FD00106
NV9 USB Red Drive Belt
Copyright © Innovative Technology Ltd 2012
GA550-2
NV9 USB Manual Set
MAIN HEADQUARTERS
Innovative Technology Ltd
Derker Street – Oldham – England - OL1 4EQ
Tel: +44 161 626 9999 Fax: +44 161 620 2090
E-mail: [email protected]
Web site: www.innovative-technology.co.uk
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GA550-2