Download User's Manual - Van Mechelen
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Van mechelen bvba Patersstraat 106-108 2300 turnhout Gasthuisstraat 21 2440 geel Kempen antwerpen noorderkempen limburg 014/41.12.08 014/42.55.99 014/59.26.95 www.vanmechelen.be be0415638961 145.638.961 dexia 068-2221350-77 hrt41.156 kantoormachines – kantoormaterialen kassa weegschaal horeca systemen VLIMMEREN(BEERSE) WECHELDERZANDE ZOERSEL BRECHT MERKSEM LOENHOUT WUSTWEZEL EKEREN(ANTWERPEN) HERENTALS MORKHOVEN NOORDERWIJK PULDERBOS PULLE OLEN OEVEL TONGERLO(ANTW) WESTERLO ZOERLE-PARWIJS HERENTHOUT GIERLE LILLE POEDERLEE WECHELDERZANDE GROBBENDONK VORSELAAR TURNHOUT RIJKEVORSEL HOOGSTRATEN MEER MINDERHOUT WORTEL MEERLE MERKSPLAS BAARLE-HERTOC BEERSE VLIMMEREN VOSSELAAR OUD—TURNHOUT ARENDONK RAVELS WEELDE POPPEL BAARLE-HERTOG MALLE OOSTMALLE WESTMALLE POPPEL(RAVELS) MOL HERENTALS LILLE POEDERLEE(LILLE) HERENTALS(NOORDERWIJK) EINDHOUT LAAKDAL VORST(KEMPEN) LAAKDAL VARENDONK VEERLE GEEL MEERHOUT GIERLE(LILLE) KASTERLEE ICHTAART TIELEN RETIE DESSEL BALEN OLMEN KALMTHOUT BRASSCHAAT HOEVENEN STABROEK BRECHT SINT-JOB-IN-’T-GOOR SINT-LENAERTS HALLE(KEMPEN) HALLE(KEMPEN) ZOERSEL LOENHOUT WUUSTWEZEL OVERPELT NEERPELT SINT-HUIBRECHT-LILLE LOMMEL ACHEL HAMONT HAMONT-ACHEL HECHTEL EKSEL HAM KWAADMECHELEN OOSTHout BOCHOLT KAULILLE REPPEL BEEK BREE GERDINGEN OPITTER TONGERLO(LIMB) LEOPOLDSBURC HEPPEN TESSENDERLO CROTE-BROGEL KLEINE-BROGEL PEER WIJCHMAAL LAAKDAL LAAKDAL Zebra® P110i™ Card Printer User’s Manual VAN MECHELEN KANTOORMACHINES – KANTOORMATERIALEN TURNHOUT –GEEL www.vanmechelen.be 980515-001 Rev. A Foreword This manual contains installation and operation information for the Zebra P110i card printers manufactured by Zebra Technologies Corporation. Copyright Notice © 2005, 2006 ZIH Corp. This document contains information proprietary to Zebra Technologies Corporation. This document and the information contained within is Copyrighted by Zebra Technologies Corporation and may not be duplicated in full or in part by any person without written approval from Zebra Technologies Corporation. While every effort has been made to keep the information contained within current and accurate as of the date of publication, no guarantee is given that the document is error-free or that it is accurate with regard to any specification. Zebra Technologies Corporation reserves the right to make changes, for the purpose of product improvement, at any time. Trademarks P110i is a trademark and Zebra is a registered trademark of Zebra Technologies Corporation. Windows is a registered trademark of Microsoft Corp. All other trademarks or registered trademarks are marks of their respective holders. 980515-001 Rev. A P110i User’s Manual iii Foreword Product Disposal Product Disposal Product Disposal Information • Do not dispose of this product in unsorted municipal waste. This product is recyclable, and should be recycled according to your local standards. For more information, please see our web site at: http://www.zebra.com/environment Return Materials Authorization Before returning any equipment to Zebra Technologies Corporation for in-warranty or out-ofwarranty repair, contact Repair Administration for a Return Materials Authorization (RMA) number. Repack the equipment in the original packing material and mark the RMA number clearly on the outside. Ship the equipment, freight prepaid, to the address listed below: For USA, Latin America, and Asia / Pacific: Zebra Technologies Corporation Zebra Card Printer Solutions 1001 Flynn Road Camarillo, CA. 93012-8706.USA Phone: +1 (805) 578-5001 FAX: +1 (805) 579-1808 For Europe and Middle East: Zebra Technologies Corporation Zebra Card Printer Solutions Pittman Way, Fulwood Preston, PR2 9ZD Lancashire, U.K. Phone: +44 - 1 - 772 - 797555 FAX: +44 - 1 - 772 - 693000 Declarations of Conformity EMC Directive 89/336/EEC modified by 73/23/EEC modified by 93/ 68/EEC 1999/5/CE RF Emissions control EMC Directive EN 301489-3 V1.4.1 RF Emissions and Immunity for radio equipment EMC Directive EN55024 (2001) Immunity to Electro-Magnetic Disturbances EN 60950-1 (2001) Product safety 92/31/EEC and 93/68/EEC EN 55022 (1998) Low voltage Directive R&TTE Directive EN300330-2 V1.1.1 Radio Frequency Interferences For a formal certificate, please contact the Compliance Office at Zebra’s Camarillo facility. iv P110i User’s Manual 980515-001 Rev. A Foreword Declarations of Conformity EUROPE: Norway Only: This product is also designed for IT power system with phase to phase voltage 230V. Earth grounding is via the polarized, 3-wire power cord. FI: “Laite on liitettävä suojamaadoitus koskettimilla varustettuun pistorasiaan” SE: “Apparaten skall anslutas till jordat uttag” NO: “Apparatet må tilkoples jordet stikkontakt” Model P110i conforms to the following specification: FCC Part 15, Subpart A, Section 15.107(a) and Section 15.109(a) Class B digital device. Industry Canada Notice This device complies with Industry Canada ICES-003 class B requirements. Supplemental Information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference’s by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and the receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. The user may find the following booklet, prepared by the Federal Communications Commission, helpful: How to identify and resolve Radio/TV Interference Problems. This booklet is available from the U.S. Government printing Office, Washington, D.C. 20402, Stock No. 004-000-00345-4. Use of a shielded cable is required to comply within Class B limits of Part 15 of FCC Rules. Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by Zebra may cause, harmful interference and void the FCC authorization to operate this equipment. 980515-001 Rev. A P110i User’s Manual v Foreword Icons Icons Throughout this manual, different icons highlight important information, as follows: Note • Indicates information that emphasizes or supplements important points of the main text. Important • Advises you of information that is essential to complete a task, or points out the importance of specific information in the text. Electric Shock Caution • Warns you of a potential electric shock situation. Electrostatic Discharge Caution • Warns you of a situation where electrostatic discharge could cause damage to electronic components. Caution • Advises you that failure to take or avoid a specific action could result in physical harm to you, or could result in physical damage to the hardware. vi P110i User’s Manual 980515-001 Rev. A Foreword Icons P110i Printer Model The Zebra Product Number tells a story: Here is a quick review of the Zebra Card Printer Series numbering and lettering system to help you. Model numbers include identifiers that specify options using the following lettering conventions: Part Number Description P 1 1 0 i - _ _ _ _ _ - _ _ _ Base Printer P110i Single Sided Color Card Printer _ _ _ _ _ - 0 _ _ _ _ - _ _ _ Smart Card Options None _ _ _ _ _ - _ 0 _ _ _ - _ _ _ _ _ _ _ _ - _ M _ _ _ - _ _ _ Magnetic Encoder None Yes (select defaults below) _ _ _ _ _ - _ _ 0 _ _ - _ _ _ _ _ _ _ _ - _ _ 1 _ _ - _ _ _ _ _ _ _ _ - _ _ 3 _ _ - _ _ _ Magnetic Encoder Defaults None Stripe Down, HiCo/LoCo Stripe Up, HiCo/LoCo _ _ _ _ _ - _ _ _ 0 _ - _ _ _ Memory Expansion None _ _ _ _ _ - _ _ _ _ A - _ _ _ Interface USB Only _ _ _ _ _ - _ _ _ _ _ - I _ _ _ _ _ _ _ - _ _ _ _ _ - U _ _ Power Cords U. S. and Europe U. K. and Australia _ _ _ _ _ - _ _ _ _ _ - _ D _ _ _ _ _ _ - _ _ _ _ _ - _ _ 0 _ _ _ _ _ - _ _ _ _ _ - _ _ S Example P110i-0M10A-ID0 Windows Drivers and User Documentation / Training included on one CD (Software & Documentation Package) which contains Multi-language documentation - English, Spanish, French, German, Chinese, Italian, and Portuguese Starter Kit No Starter Kit Starter kit (including 200 - 30 mil PVC cards and one YMCKO ribbon, part number 800015-940) P110i Printer, Magnetic Stripe Encoder (HiCoDn), Standard Memory, USB Interface, US and Europe Power Cords, Windows Driver and User Documentation CD Accessories 105862-001 105912-912 P120i/110i Card SenseTM single card feed upgrade kit P120i/110i Cleaning Kit, includes 4 print engine cleaning cards and 4 feeder cleaning cards 980515-001 Rev. A P110i User’s Manual vii Foreword Icons viii P110i User’s Manual 980515-001 Rev. A Table of Contents VAN MECHELEN KANTOORMACHINES – KANTOORMATERIALEN TURNHOUT –GEEL www.vanmechelen.be • Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Copyright Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Return Materials Authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Declarations of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii iii iv iv iv vi 1 • Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Unpacking Your Card Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power Socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Multi-Function LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 3 3 3 4 2 • Printer Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Installing the P110i Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Connecting the P110i Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Installing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Change Printer Driver Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 3 • P110i Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Loading Ribbon Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 980515-001 Rev. A P110i User’s Manual vii Table of Contents Loading Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Card Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Card Output Hopper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing a Test Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 19 21 21 4 • P110i Printer Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Creating a Sample Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Printing a Sample Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 5 • Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Cleaning System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . When to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 27 27 29 6 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Troubleshooting Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Print Quality Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 7 • Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Card Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 ISO standard dimensions for plain card . . . . . . . . . . . . . . . . . . . . . . . 37 ISO standard dimensions for magnetic stripe card . . . . . . . . . . . . . . 37 Appendix A • Magnetic Card Encoder . . . . . . . . . . . . . . . . . . . . . . 39 Magnetic Card Stripe Encoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Media Loading Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Magnetic Encoder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ISO Standard Encoding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 39 40 40 41 Appendix B • Card SenseTM Single Card Feed Mode . . . . . . . . . 43 Printing a Single Card Without Using the Feeder. . . . . . . . . . . . . . . . . . . Install Card SenseTM Single Card Feed Kit . . . . . . . . . . . . . . . . . . . Install Card Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting Up the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing a Single Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 43 44 46 46 Appendix C • Worldwide Sales & Support . . . . . . . . . . . . . . . . . . . 47 Sales and Support Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 viii P110i User’s Manual 980515-001 Rev. A 1 Getting Started Unpacking Your Card Printer Your P110i printer ships in a cardboard carton, protected by styrofoam inserts and a protective anti-static bag. Keep all packaging material in case you need to move or re-ship the printer. 1. Before opening and unpacking the printer, inspect the carton to ensure that no damage occurred during shipment. 2. Ensure that you have a clean and nearly dust free environment for proper operation and storage of the printer. 3. Unlatch and remove the handle, open the printer carton, and remove the styrofoam packing material from the top of the printer. STYROFOAM PACKING MATERIAL PRINTER PRINTER ACCESSORIES HANDLE 980515-001 Rev. A P110i User’s Manual 1 Getting Started Controls and Indicators 4. Lift the printer out of the carton by holding it on both sides of the bottom and lifting the printer gently from the carton. 5. Remove the box containing the printer accessories from the shipping carton. 6. Make sure the following accessories are included with your P110i printer: a. Software CD-ROM b. Quick Start Guide c. Cleaning Kit d. 120 vac and 230 vac Power Cords e. Power Transformer f. USB Printer Cable If any items are missing, please contact your dealer. To reorder, please refer to Appendix C of this manual. USB PRINTER CABLE QUICK START GUIDE SOFTWARE CD-ROM CLEANING KIT 120 VAC & 230 VAC POWER CORDS POWER TRANSFORMER Controls and Indicators Your P110i printer is equipped with a Multi Function LCD Readout Panel to provide printer status information. The readout is controlled by the multi-function control button directly below the viewing window. 2 P110i User’s Manual 980515-001 Rev. A Getting Started Controls and Indicators POWER SOCKET POWER SWITCH USB PORT Power Switch The power switch is located at the rear of the printer unit, bottom right. Power Socket The power socket is located at the rear of the printer, to the left of the power switch. USB Port The USB port is located at the rear of the printer unit, bottom left. 980515-001 Rev. A P110i User’s Manual 3 Getting Started Controls and Indicators Multi-Function LCD Panel MULTI-FUNCTION LCD PANEL MULTI-FUNCTION CONTROL BUTTON The LCD Panel can display the following messages: Message Mode Operational 4 Initializing Fixed SELF TEST Fixed READY Fixed DOWNLOADING DATA Fixed MAG ENCODING Fixed PRINTING MONO Fixed PRINTING CYAN Fixed PRINTING YELLOW Fixed PRINTING MAGENTA Fixed PRINTING BLACK Fixed PRINTING OVERLAY Fixed DOWNLOADING FIRMWARE Fixed CLEANING Fixed REMOVE RIBBON THEN CLOSE LID Scrolling EMPTY FEEDER THEN CLOSE COVER Scrolling P110i User’s Manual 980515-001 Rev. A Getting Started Controls and Indicators Message Mode FEED LONG CLEANING CARD IN EXIT Scrolling REMOVE LONG CLEANING CARD Scrolling INSERT FEEDER CLEANING CARD Scrolling CLOSE FEEDER DOOR Scrolling REMOVE FEEDER CLEANING CARD Scrolling SINGLE CARD READY-PRINT OR EJECT Scrolling INSERT CARD Fixed PUSH BUTTON TO CONTINUE Scrolling Warnings (Printer will still operate) REMOVE CARD AT EXIT Scrolling CLEAN PRINTER Fixed CHECKING RIBBON Fixed ENCODING ERROR Fixed INVALID MAGNETIC DATA Scrolling CHECK RIBBON Fixed CLOSE LID Fixed FLASH ERROR Fixed READING ERROR Fixed Errors (Printer will not operate) 980515-001 Rev. A OUT OF RIBBON Fixed OUT OF CARDS Fixed MECHANICAL ERROR Fixed COVER OPEN Fixed PARAMETERS ERROR Fixed COMMAND ERROR Fixed LID OPEN Fixed OUT OF RIBBON Fixed P110i User’s Manual 5 Getting Started Controls and Indicators 6 P110i User’s Manual 980515-001 Rev. A 2 Printer Installation Installing the P110i Printer Caution • Do not power the printer with USB attached to your computer at this time. The driver will prompt you when it is time to plug in and power up your printer. Connecting the P110i Printer The following instructions will guide you through the installation of the P110i printer. Caution • Limit electrical power supplied to the P110i Printer to 24 VDC. Limit excess current draw to 16 amps or less, using an associated circuit breaker or other such device. Never operate the printer in a location where operator, computer, or printer can get wet. Personal injury could result. The printer must be connected to an earthed electrical power supply and properly protected against electrical surges and grounding faults. The power supply pack can only be replaced by the same product from the manufacturer. 1. Place the printer in a location that allows easy access to all sides. The printer should never be operated while resting on its side or upside down 980515-001 Rev. A P110i User’s Manual 7 Printer Installation Installing the P110i Printer 2. Remove the yellow CAUTION label from the back of the printer. 3. Ensure that the printer’s power switch in the OFF ( O ) position. 8 P110i User’s Manual 980515-001 Rev. A Printer Installation Installing the P110i Printer 115 VAC 230 VAC 4. Insert the power supply plug into the power socket, attach the power cord (120VAC or 230VAC) to the power supply, then plug the power cord in to a grounded electrical socket of the proper voltage and type. Caution • Intermittent or unpredictable operation may occur from unsecured connectors. If damaged, the power cable must be replaced by an exact equivalent. The socket should always be easily accessible to power off the printer. 5. Attach USB cable to printer and computer. 980515-001 Rev. A P110i User’s Manual 9 Printer Installation Installing the Printer Driver Installing the Printer Driver Caution • Do not power the printer with USB attached to your computer at this time. The driver will prompt you when it is time to plug in and power up your printer. To install the P110i Printer on Windows 2000 and Windows XP operating systems, insert the User Documentation, Drivers, and Training CD, included with your printer, into your computer and InstallWizard will walk you through the required installation steps. The InstallWizard will: • Automatically install the User Interface when the driver CD is inserted. • Start the installation process when the Install Printer Driver menu item is selected from the Main Menu. • Allow you to install Ethernet drivers, if you plan on networking your card printer via an external print server • Check to see which operating system you are using • Detect previous versions of the driver and clean up any unnecessary Windows registry entries. You must select “Remove” from the install options to remove any previous driver versions. • Install the new driver files • Reboot your computer 10 P110i User’s Manual 980515-001 Rev. A Printer Installation Installing the Printer Driver Print Driver Installation Install the P110i Printer driver as follows: 1. Insert the P110i User Documentation, Drivers, and Training CD into the CD drive of the host computer. The Select Language window will open. 2. From the Select Language window, choose the appropriate language for your system. The Main Menu will open in the selected language. 3. From the Main Menu, under Install Printer Driver, select P110i. 980515-001 Rev. A P110i User’s Manual 11 Printer Installation Installing the Printer Driver 4. The InstallShield Wizard will be installed and a progress window will be displayed. Once the InstallShield Wizard has been installed, the Welcome to InstallShield Wizard window will open. 5. On the Welcome to InstallShield Wizard window, click the Next button, then follow the instructions that appear on the screen. 6. At the end of the install, power-on the printer to complete the installation. 12 P110i User’s Manual 980515-001 Rev. A Printer Installation Change Printer Driver Options Change Printer Driver Options You can change the default settings for the P110i printer driver. Change the options as follows: 1. Select Start>Settings>Printers and Faxes. 2. From the Printers and Faxes list, right click the P110i USB Card Printer and select Properties from the pop-up menu. The Printer Properties window will open. 3. On the General tab, click on the Printing Preferences button to change the card orientation settings, monochrome conversion settings, various ribbon settings, or to adjust the color and head settings properties. 980515-001 Rev. A P110i User’s Manual 13 Printer Installation Change Printer Driver Options 4. On the Sharing tab, you can choose to share the printer over the network, and install additional drivers to accommodate different operating systems. 5. On the Ports tab, you can add, delete, and configure the printer ports, as well as choose which port the P110i printer is assigned. 14 P110i User’s Manual 980515-001 Rev. A Printer Installation Change Printer Driver Options 6. On the Color Management tab, you can add, remove, or change printer color profiles. 7. Use the Security tab to change permissions for the P110i printer. 980515-001 Rev. A P110i User’s Manual 15 Printer Installation Change Printer Driver Options 8. On the Advanced tab, you can choose various printer properties, install different printer drivers, and change default printer settings. 9. On the Device Settings tab, you can change settings for a Magnetic Encoder and change to or from single feed mode. 10. Once the P110i printer driver options have been configured to your satisfaction, click the OK button to save your new configuration and close the Properties window. 16 P110i User’s Manual 980515-001 Rev. A 3 P110i Printer Setup Printer Features The following shows the features found on your P110i Printer: PRINT HEAD CARD OUTPUT HOPPER LID CARD FEEDER CARD GUIDE RIBBON CARTRIDGE 980515-001 Rev. A P110i User’s Manual 17 P110i Printer Setup Loading Ribbon Cartridge Loading Ribbon Cartridge The P110i Printer requires approved ribbon cartridges (see Appendix C). The Resin Thermal Transfer and Dye Sublimation ribbons are specifically designed for your P110i Printer. • i Series Printers require the use of i Series ribbons for full color printing. • Each ribbon cartridge includes an integrated adhesive cleaning roller assembly that is used to clean the cards entering the printer. Improper cleaning will reduce printer life and degrade print quality • When the ribbon is completely used, change the whole cartridge assembly. Electrostatic Discharge Caution • DO NOT TOUCH the print head or the electronic components on the print head. Discharge of electrostatic charge from the human body or other surfaces can damage the print head or other electronic components 1. Open printer lid by pressing the Cover Release button on the top of your printer. 2. Peel protective wrapper from adhesive cleaning roller by gently pulling on the tape. Discard the protective wrapper. ADHESIVE CLEANING ROLLER 3. Insert the ribbon cartridge with the cleaning roller facing down, so the gears on the ends of the rollers fit into the appropriate slots. 4. Close the printer lid and push down until you hear an audible click. Note • After the lid is closed, the ribbon automatically synchronizes when the printer power is on. 18 P110i User’s Manual 980515-001 Rev. A P110i Printer Setup Loading Cards Loading Cards To help you load, print, and collect cards, the P110i has the following items: Card Feeder The card feeder is used for loading cards, it can hold up to 100 cards of 30 mils thickness. The card feeder is located under the card feeder cover of the P110i printer. Caution • DO NOT bend cards or touch print surfaces as this can reduce print quality. Note • The surface of the cards must remain clean and dust free. Always store cards in an enclosed container. Ideally, use cards as soon as possible. If cards stick together, carefully fan or shuffle them. Note • For Cards with magnetic stripe refer to Appendix A for loading instructions. Load cards into card feeder as follows: 1. Open card feeder cover. 2. Slide card guide all the way to the right until it locks in place with an audible click. CARD FEEDER CARD GUIDE 3. Remove cellophane wrapper from card stack. Note • Static charges and edge burrs from the card die-cutting process can render individual cards stuck together with significant adhesion force. These cards must be physically separated from each other before inserting into the feeder; if not separated, feeding or printing problems may occur. 980515-001 Rev. A P110i User’s Manual 19 P110i Printer Setup Loading Cards 4. Holding the card deck by the sides, hold it vertically against a flat surface such as a desktop. If the deck is too thick for your hand to hold it comfortably, use about half a deck at a time. 5. Push the stack back and forth to an angle of about 45° from vertical, so as to separate all of the cards. 6. Restore the card stack to its original squared-off condition, and place the cards in the input hopper. 7. Place stack of up to 100 cards into card feeder and close the card feeder cover. When card feeder cover is closed, the card guide locking mechanism will automatically be released. CARD FEEDER COVER CARD STACK CARD FEEDER 20 P110i User’s Manual 980515-001 Rev. A P110i Printer Setup Printing a Test Card Card Output Hopper 1. Raise the printer lid and pull the output hopper down to place it in its functional position. 2. When not using the printer, place the card output hopper back in its closed position to protect the printer from dust. CARD OUTPUT HOPPER Printing a Test Card With ribbon cartridge and cards loaded, your P110i printer is ready to print. To check the operation of the printer, you should print a test card. 1. Place the printer power switch in the OFF (0) position. 2. While holding down the Multi Function Button, place the printer power switch in the ON ( | ) position. The LCD status window will glow blue. POWER SWITCH MULTI-FUNCTION SWITCH P520CEM Serial N¡ 060376 Firmware: V1.50 Head resistance: 1568 Offset: X002 - Y015 EC: 0014 Printing Counter: 00002716 3. Keep pressing the Multi Function button until the SELF TEST message appears in the window. 4. Release the Multi Function button and a test card will print after a few seconds. 980515-001 Rev. A P110i User’s Manual 21 P110i Printer Setup Printing a Test Card 22 P110i User’s Manual 980515-001 Rev. A 4 P110i Printer Operation Printing Printing with the P110i Printer requires the Windows Printer Driver, your card design/ issuing software or printer command level programming through the printer interface. The P110i Card Printer can be used with any Windows 2000 or Windows XP software application program, using the drivers provided on CD with the printer. Reference Chapter 2 for instructions on installing the P110i printer driver. Creating a Sample Card Before you begin a new printing session, print a sample card to ensure that the cards will be printed correctly. Follow the steps below to print your first card using the True ColoursTM Card Printer Ribbon Cartridge and the Windows printer driver. 1. Go to the Microsoft Word Software. 2. If the P110i printer was not selected as the default printer, go to File> Select Printer and choose Zebra P110i Card Printer from the printer names list. Close the Print dialog box. 3. Go to File>Page Setup. 4. Select the Size tab, and under Paper Size, choose Card. Under orientation, select Landscape or Portrait. 5. Select the Margins tab, and set the Top, Bottom, Left and Right margins to O (zero). 6. Press OK to close Page Setup window. 7. The card appears on the window. 8. Design a card with both black and colored text and with colored pictures similar to the sample card shown below. 980515-001 Rev. A P110i User’s Manual 23 P110i Printer Operation Printing http://www.zebracard.com Printing a Sample Card Once you completed creating your sample card, you are ready to print. Ensure your printer has a True ColoursTM Card Printer Ribbon Cartridge installed and there is card stock in the card feeder. Reference Chapter 3 for instructions on installing the ribbon and loading the cards Print your sample card as follows:. 1. Select File>Print to open the Print dialogue box. Ensure the following settings in the Print dialogue box: • Printer Name: - Zebra P110i Card Printer • Print to File: - Unchecked • Page Range: - All • Number of Copies: - 1 • Collate: - Unchecked • Print What?: - Document • Print: - All pages in range • Pages per sheet: - 1 page • Scale to paper size: - No scaling 2. Click the OK button. 24 P110i User’s Manual 980515-001 Rev. A P110i Printer Operation Printing 3. The printer will feed in a card and start printing. The data download time will vary depending on the complexity of the card design and the processing speed of the computer. 4. Once the printing is completed, the card is ejected from the printer into the printed card hopper. 5. Remove the sample card from the card output hopper and check for any discrepancies. If the sample card is correct, your P110i card printer is to produce more cards. 980515-001 Rev. A P110i User’s Manual 25 P110i Printer Operation Printing 26 P110i User’s Manual 980515-001 Rev. A 5 Cleaning Cleaning System Caution • PROTECT YOUR FACTORY WARRANTY! The recommended maintenance procedures must be performed to maintain your factory warranty. Other than the recommended cleaning procedures described in this manual, allow only Zebra authorized technicians to service the P110i Printer. •NEVER loosen, tighten, adjust, or bend, etc. a part or cable inside the printer. •NEVER use a high pressure air compressor to remove particles in the printer. SYour P110i Printer includes a simple cleaning system using Pre-Saturated Cleaning Cards provided. The regular use of these cards will clean and maintain important parts of your printer that cannot be reached: including Print Head, the Transport Rollers, and the Magnetic Encoder Station (optional feature). When to Clean After approximately 1000 color cards have been printed, the printer LCD will prompt CLEAN PRINTER, or when print quality has been degraded. How to Clean 1. Leave power on. 2. Press and hold the Multi-Function Control Button for 5 seconds. 3. When the cleaning cycle is initiated, the LCD message REMOVE RIBBON THEN CLOSE LID will display. 980515-001 Rev. A P110i User’s Manual 27 Cleaning Cleaning System FEEDER CLEANING CARD CARD FEEDER PRINTER PATH CLEANING CARD COVER MULTI-FUNCTION LCD PANEL MULTI-FUNCTION CONTROL BUTTON 4. After the ribbon is removed and the lid is closed, the message EMPTY FEEDER THEN CLOSE COVER will display. 5. If the lid is opened and closed without removing the ribbon, the REMOVE RIBBON THEN CLOSE LID message will remain. 6. Once the cover is closed, the firmware will eject any card inside the printer. The message EJECTING CARD will display. 7. The LCD will then display FEED LONG CLEANING CARD IN EXIT. When the card sensor registers the presence of the cleaning card, the rollers should take the card into the printer. 8. When the cleaning process is done, the printer will eject the cleaning card. If the card sensor still senses the cleaning card, the message REMOVE LONG CLEANING CARD will display. 9. Once the long cleaning card is no longer sensed by the exit card sensor, the message INSERT FEEDER CLEANING CARD will display. Open the feeder cover and insert the feeder cleaning card. 10. When the feeder cleaning card has been sensed by the feeder card sensor, the message CLOSE FEEDER COVER will display. 11. When feeder cleaning is complete, the message REMOVE FEEDER CLEANING CARD will display. 12. After the card is removed, the LCD will display READY. You may now reload the ribbon and cards and continue printing. 28 P110i User’s Manual 980515-001 Rev. A Cleaning Cleaning the Print Head Cleaning the Print Head Use of the cleaning cards will normally do an adequate job of cleaning the printer. However, a separate Print head cleaning, using swabs, can remove more stubborn deposits when print anomalies persist. To avoid deposits, only use foam-tipped swabs. Caution • Never use a sharp object to scrape deposits from the print head. Permanent damage to the print head will result 1. Place the printer power switch in the OFF (0) position. 2. Open printer lid by pressing cover release button and open cover fully to reveal print head mounted to inside of cover. 3. Clean Print Head by moving alcohol-moistened swab tip side-to-side across Print Head elements. Only use moderate force. 4. Allow two to three minutes for the printhead to dry before placing the printer power switch in the ON ( | ) position. 5. To reorder swabs, reference the P110i Printer Media List. 980515-001 Rev. A P110i User’s Manual 29 Cleaning Cleaning the Print Head 30 P110i User’s Manual 980515-001 Rev. A 6 Troubleshooting Troubleshooting Procedures This section offers solutions to potential problems you may experience with your P110i printer. Print Quality Issues This section will help you resolve print quality problems The print quality is dependent on several factors. The two most important factors that will increase your print quality are cleanliness and card stock. To diagnose and fix print quality problems, follow the troubleshooting procedures below: Example • Small spots appear on the printed card with a non-printed area or a different color. Possible Cause: • Contamination on the card surface Solutions: • Check that cards are stored in a dust free environment • Use a different supply of cards Possible Cause: • Cleaning roller not installed • Dust inside the printer and/or dirty Cleaning Roller Solutions: • • • 980515-001 Rev. A Perform a Cleaning of the printer (reference Chapter 5) Check that the protective cover was removed from the ribbon cartridge cleaning roller (reference Chapter 3). If printing one card at a time, replace the cleaning roller located at the front of the printer (reference Appendix B). P110i User’s Manual 31 Troubleshooting Troubleshooting Procedures Example • There are non-printing horizontal lines (white) on the card surfaces. Possible Cause: • Ribbon cartridge is not correctly positioned. Solutions: • Ensure that the ribbon is properly rolled onto the ribbon cores of the cartridge and that there are no wrinkles in the ribbon. • Replace ribbon cassette. Possible Cause: • Print Head is dirty. Solutions: • Clean the Print Head Possible Cause: • Print Head elements are damaged (e.g. scratched or burnt). Solutions: • Call Zebra Customer Service for Print Head replacement information. Example • Printing shows very pale or inconsistent results. Possible Cause: • Ribbon cartridge have been stored improperly or is damaged. Solution: • Change ribbon cartridge and print again. Possible Cause: • Cards may not meet specifications Solution: • Use a different supply of cards. Possible Cause: • Contrast and/or Intensity may be set to values which are too high. Solution: • Adjust Contrast and/or Intensity values in software. Possible Cause: • Dust or embedded contamination on elements of the Print Head. Solution: • 32 Perform a Cleaning of the Print Head (Reference Chapter 4, Cleaning the Print Head) P110i User’s Manual 980515-001 Rev. A Troubleshooting Troubleshooting Procedures Example • Printing shows blurry printed image. Possible Cause: • Ribbon cartridge may not be correctly positioned. Solution: • Check that the ribbon is properly rolled onto the ribbon cores of the cartridge, with no wrinkles. • Replace ribbon cartridge, making sure it locks in place, and print again. Possible Cause: • Ribbon may not be synchronized on the correct color panel position. Solution: • Open lid, then close lid to synchronize ribbon. Possible Cause: • Cards may not meet specifications. Solution: • Use a different supply of cards. Possible Cause: • Dust or embedded contamination inside the printer and/or dirty Cleaning Roller. Solution: • • Clean the Print Head. Replace Cleaning Roller Example • No printing on the card. Possible Cause: • Ribbon cartridge may not be installed in the printer. Solution: • Check for ribbon cartridge in the printer Possible Cause • Cards may not meet specifications. Solution: • Use a different supply of cards Possible Cause • Cable on Print Head may be disconnected • Print Head elements may be scratched or burnt. Solution • 980515-001 Rev. A Call Service for Print Head repair or replacement information. P110i User’s Manual 33 Troubleshooting Troubleshooting Procedures 34 P110i User’s Manual 980515-001 Rev. A 7 Technical Specifications General • Load-N-GoTM drop-in ribbon cartridge • 16-digit LCD display • Windows® drivers for 2000 and XP • Color dye sublimation or monochrome thermal transfer printing • 30 seconds per card full color single sided (YMCKO) • 300 dpi (11.8 dots/mm) print resolution • Code 39, Code 128 B & C with & without check digit • 2 of 5 & 2 of 5 Interleaved • UPC-A, EAN 8 & EAN 13 • PDF-417 2D bar code and other symbologies can be printed via Windows drivers • Types: PVC, PVC Composite, Adhesive backed • Card width/length: ISO CR-80-ISO 7810, 2.12" (54mm) x 3.38" (86mm) • Magnetic Stripe-ISO 7811 • Smart Card-ISO 7816 • Card thickness: 30 mil (.76mm) (+/- 10%) • Card feeder capacity: 100 cards (30 mil) • Card output hopper capacity: 45 cards (30 mil) Color Printing Bar Code Cards 980515-001 Rev. A P110i User’s Manual 35 Technical Specifications Ribbons Cartridges • Load-N-GoTM ribbon cartridge with integrated card-cleaning roller • i Series technology featuring contact-chip-based ribbon detection • YMCKO: 200 cards/cartridge • Monochrome: 1000 cards/cartridge in black, blue, or white • USB 1.1 (cable included) • Width: 7.9 in (201mm) • Depth: 12.9 in (328mm) • Height: 8.5 in (216mm) • Weight: 9.5 lbs (4.3kg) • 110 ~ 240 Volts AC, 50 ~ 60 Hz (auto switching) • 16MB image memory standard • FCC Class B, CE, UL and CUL approved • Operating Temperature: 60°F to 86°F (15°C to 30°C) • Operating Humidity: 20% to 65% non-condensing • Storage Temperature: 23°F to 158°F (-5°C to 70°C) • Storage Humidity: 20% to 70% non-condensing • Ventilation: Free air • Magnetic encoder (30 mil cards only), 3 track HiCo/LoCo • CardSenseTM single card-feed mode • P110i Starter Kit (200 cards and 1 YMCKO ribbon) • Cleaning Kit (4 print engine and 4 feeder cleaning cards) Interfaces Dimensions Electrical Environmental Options 36 P110i User’s Manual 980515-001 Rev. A Technical Specifications Card Dimensions Card Dimensions ISO standard dimensions for plain card 2.125 ± 0.002in (53.98 ± 0.050mm) 980504-07-01 Radius 0.125in (3.18mm) 3.375 ± 0.010in (85.72 ± 0.25mm) 0.009 ~ 0.034in (0.23 ~ 0.84mm) ISO standard dimensions for magnetic stripe card 0.623in (15.82mm) min 980504-07-02 0.218in (5.54mm) max MAGNETIC STRIPE 0~0.115 in (2.92 mm) 0~0.115in (2.92mm) 980515-001 Rev. A P110i User’s Manual 37 Technical Specifications Card Dimensions 38 P110i User’s Manual 980515-001 Rev. A Appendix A Magnetic Card Encoder Magnetic Card Stripe Encoder This section contains information on the additional operations of the P110i Printers with Magnetic Card Stripe Encoder. Introduction Operation and maintenance requirements for the P110i Printer with the optional magnetic card stripe encoder. The magnetic encoder can be set for either high or low coercivity. 980515-001 Rev. A P110i User’s Manual 39 Magnetic Card Encoder Introduction Media Loading Orientation Caution • ONLY USE cards that comply with ISO 7810 & 7811 standards for magnetic stripe cards. The magnetic stripe must be flush to the surface of the card to work properly. Never use cards which have taped-on magnetic stripes. The magnetic encoder is a factory installed item with the read/write head positioned below or above the card path, available with HICO or LOCO encoding. When loading cards with magnetic stripes into the card feeder, please ensure that the magnetic stripe is facing the left side of the printer, and closest to the bottom edge of the card feeder, as shown below. MAGNETIC STRIPE Note • Zebra approved HICO & LOCO PVC cards are available. (Reference P110i printer Media List.) Magnetic Encoder Cleaning Use the standard cleaning card process as described in Chapter 4. This cleans the most important parts of the printer; including the print Head, Transport Roller and Magnetic Stripe Encoder. 40 P110i User’s Manual 980515-001 Rev. A Magnetic Card Encoder Introduction ISO Standard Encoding Track # Field Separator Track Density Valid Characters # of characters Alphanumeri c (ASCII 20~95†) Numeric (ASCII 48~62) Numeric (ASCII 48~62) 79‡ 1 ^ 210 BPI* 2 = 75 BPI* 3 = 210 BPI* 40‡ 107‡ *Bits per inch †Except the “?” character ‡Including Start, Stop, and LRC characters. Also note that these 3 characters areautomatically managed by the magnetic encoder according to the ISO Standard Norms. Note • Refer to the Card Printer Programmer’s Manual for complete programming information. 980515-001 Rev. A P110i User’s Manual 41 Magnetic Card Encoder Introduction 42 P110i User’s Manual 980515-001 Rev. A Appendix B Card SenseTM Single Card Feed Mode Printing a Single Card Without Using the Feeder For operating the P110i card printer in single card feed mode, the printer requires that the operator install an optional Card SenseTM Single Card Feed Kit. In Single Card Feed Mode, the printer will only accept cards through the front slot, not from the card feeder. Install Card SenseTM Single Card Feed Kit POWER SWITCH 1. Set printer to OFF 980515-001 Rev. A P110i User’s Manual 43 Card SenseTM Single Card Feed Mode Printing a Single Card Without Using the Feeder RIBBON CARTIRDGE PRINTER LID 2. Open the lid and remove the ribbon cartridge. Important • Make sure the output hopper remains closed. ROLLER FROM SINGLE CARD FEED KIT BLUE TABS 3. Install the black roller from the Single Card Feed Kit into the blue tabs at the front of the printer, and press roller down firmly to lock into the tabs. Install Card Cleaning Cartridge Install the Card Cleaning Cartridge as follows: BLUE TAPE CARD CLEANING CARTRIDGE 1. Open the lid of the card cleaning cartridge. 44 P110i User’s Manual 980515-001 Rev. A Card SenseTM Single Card Feed Mode Printing a Single Card Without Using the Feeder 2. Insert the cleaning roller into the card cleaning cartridge and close the cartridge. 3. Peel protective wrapper from adhesive cleaning roller by gently pulling on the blue tape, and discard the wrapper. 4. Slide the Card Cleaning Cartridge into the slots provided at the front of the printer. An alignment tab is located on the left side of the Card Cleaning Cartridge to ensure proper installation. RIBBON CARTRIDGE 5. Insert the ribbon cartridge with the cleaning roller facing down, so the gears on the ends of the rollers fit into the appropriate slots. 6. Close the printer lid and push down until you hear an audible click. If you can not close the lid, the cleaning cartridge or the ribbon cartridge may be installed wrong. 980515-001 Rev. A P110i User’s Manual 45 Card SenseTM Single Card Feed Mode Printing a Single Card Setting Up the Printer Driver 1. Go to Printer Properties 2. Select the Device Settings tab 3. Select Single Feed Properties 4. Select Enable Single Feed Support 5. Click the Apply button. Important • You can disable Single Feed Support and return to printing cards from the hopper. You do not have to remove the components of the Single Card Feed Kit in order to operate in normal mode. Printing a Single Card 1. Place the printer power switch in the ON ( | ) position. INSERT CARD 2. Insert a single card into the slot at the front of the printer, directly above the card output hopper. Do not feed more than one card at a time. Printer will take the card. 46 P110i User’s Manual 980515-001 Rev. A Appendix C Worldwide Sales & Support Sales and Support Locations The Americas: Zebra Technologies, LLC Card Printer Solutions Headquarters 1001 Flynn Road Camarillo, CA 93012-8706 USA Phone: + 1 (805) 579 1800 Fax: + 1 (805) 579 1808 Toll free in US: (800) 452-4056 e-mail: [email protected] Europe: Zebra Technologies Europe Limited Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire HP13 6EQ, UK Phone: + 44 (0) 870 241 1527 Fax: + 44 (0) 870 241 0765 e-mail: [email protected] 980515-001 Rev. A P110i User’s Manual 47 Worldwide Sales & Support Website Latin America Sales Office: 9800 NW 41st Street, Suite 220 Doral, FL 33178 USA Phone: + 1 (305) 558 3100 Fax: + 1 (305) 558-8485 e-mail: [email protected] Asia Pacific: Zebra Technologies Asia Pacific, LLC 16 New Industrial Road #05-03 Hudson TechnoCentre Singapore 536204 Phone: + 65 6858 0722 Fax: + 65 6885 0836 e-mail: [email protected] Website www.zebracard.com 48 P110i User’s Manual 980515-001 Rev. A