Download Action Request System User's Guide for Windows

selection data type
Fields with this data type present a set of mutually exclusive choices from
which the user is to choose. The selections are displayed as checkbox items or
as options on a menu.
selection list
List that appears as a result of an active link that performs a query that returns
more than one AR. The selection list lets the user pick the appropriate AR.
server
See AR System Server.
status field
Core field that lets you keep a record as an AR moves through the various
stages of the process you are using to resolve ARs. The defined states should
reflect the workflow process.
status history
Information that shows the progress that has been made on an AR. You can
view status history from the Display or Modify window.
Submit window
The User Tool window that lets you enter the appropriate information to create
and submit a new AR. See also Query window.
submitter
The person who submits an action request. The submitter’s name is entered in
the Submitter field.
Submitter group
One of five special access control groups provided by the AR System. This is an
implicit group; users submitting ARs automatically belong to this group and, if
they have a valid AR System license, are granted change access for ARs that
are submitted with their name in the Submitter field.
support staff
Person or group responsible for resolving action requests. They assign and are
assigned ARs, log their progress in appropriate fields, and use information
stored in previous ARs to help resolve problems.
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Action Request System User’s Guide for Windows—January 1996