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User Manual
© BA INSURANCE SYSTEMS PTY LTD
317 Pacific Highway North Sydney 2060
PO Box 899 North Sydney 2059
T: 9934 1800 F: 9934 1801 www.bais.com.au
April 2007
Table of Contents
Table of Contents
RELEASE NOTES – MANUAL UPDATES ............................................................................................. I
CHAPTER 1 - INTRODUCTORY ......................................................................................................... 1-1
BEFORE YOU BEGIN ............................................................................................................................ 1-1
Changing Regional Settings .......................................................................................................... 1-1
Adding the Site to “Trusted Sites” ................................................................................................. 1-4
i
Deselecting bais the Re-Use Windows Option ......................................................................... 1-5
Allowing Sites for Pop Ups ............................................................................................................ 1-6
Setting up Pages in
ibais............................................................................................................ 1-7
i
HOW TO ACCESS THE bais SYSTEM .................................................................................................. 1-8
LOGGING IN ........................................................................................................................................ 1-9
i
HOW TO DRIVE bais ....................................................................................................................... 1-11
Tips .............................................................................................................................................. 1-12
Short Cuts for Date Fields ........................................................................................................... 1-12
Colour Assistance ....................................................................................................................... 1-13
FAVOURITES ..................................................................................................................................... 1-14
GETTING HELP .................................................................................................................................. 1-15
Accessing the Manual ................................................................................................................. 1-15
Logging a Support Call ................................................................................................................ 1-16
CHAPTER 2 - ENQUIRIES & PROCESSING ..................................................................................... 2-1
CLIENT ENQUIRIES .............................................................................................................................. 2-1
POLICY ENQUIRIES .............................................................................................................................. 2-2
CLIENT SEARCH – AN EXAMPLE ............................................................................................................ 2-3
DETAILED ENQUIRY FORM ................................................................................................................... 2-5
POLICY SEARCH – AN EXAMPLE............................................................................................................ 2-6
CREATING A NEW CLIENT RECORD .................................................................................................... 2-16
Client Options: ............................................................................................................................. 2-17
Client Details: .............................................................................................................................. 2-17
FSRA DETAILS ................................................................................................................................. 2-18
CONFIDENTIAL NOTES ....................................................................................................................... 2-18
PHYSICAL ADDRESS .......................................................................................................................... 2-19
DOCUMENTS ..................................................................................................................................... 2-19
CLIENT DETAILS ENQUIRY AND CLIENT MAINTENANCE ........................................................................ 2-20
POLICY PROCESSING ........................................................................................................................ 2-23
To Enter a New Policy ................................................................................................................. 2-24
Suspending a Transaction .......................................................................................................... 2-33
How to Retrieve a Suspended Transaction ................................................................................ 2-33
Copy Policy Function................................................................................................................... 2-35
Policy Maintenance ..................................................................................................................... 2-37
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ASSOCIATED CLIENTS ....................................................................................................................... 2-40
Association Codes....................................................................................................................... 2-40
Setting up Association Codes .................................................................................................. 2-40
Recording Association Codes on Client File ........................................................................... 2-41
Viewing the Associated Clients ............................................................................................... 2-42
SCHEME DEBTORS ............................................................................................................................ 2-43
Overview ..................................................................................................................................... 2-43
Establishing the Scheme Debtor ................................................................................................. 2-44
Creating the Transaction ............................................................................................................. 2-45
Amending Transactions ........................................................................................................... 2-49
GENERAL LETTERS............................................................................................................................ 2-51
BATCH PRINTING OF DOCUMENTS ...................................................................................................... 2-53
ACCESSING DOCUMENT MANAGEMENT SYSTEMS WITHIN
ibais .......................................................... 2-56
CHAPTER 3 - CLAIMS ........................................................................................................................ 3-1
ACCESSING THE CLAIMS SYSTEM ......................................................................................................... 3-1
Accessing Claims (Enquiry Only) From the Client Processing Screen ......................................... 3-1
Accessing Claims Processing and Enquiry ................................................................................... 3-2
REGISTERING A NEW CLAIM ................................................................................................................. 3-4
Entering Reserves ......................................................................................................................... 3-6
Generating Letters......................................................................................................................... 3-6
Optional Screens ........................................................................................................................... 3-7
ADJUSTING A CLAIM ............................................................................................................................ 3-8
ENTERING PAYMENTS AND RECOVERIES .............................................................................................. 3-9
Authorising Payments ................................................................................................................. 3-11
FINALISING A CLAIM ........................................................................................................................... 3-12
CHAPTER 4 - TASK MANAGEMENT ................................................................................................. 4-1
ACCESSING THE TASK MANAGEMENT SYSTEM ...................................................................................... 4-1
TASK MANAGER AND MAINTENANCE ..................................................................................................... 4-2
ENTERING A NEW TASK ....................................................................................................................... 4-3
TASK VERSIONING ............................................................................................................................... 4-5
FINALISING A TASK .............................................................................................................................. 4-5
CHAPTER 5 - ACCOUNTING.............................................................................................................. 5-1
OVERVIEW .......................................................................................................................................... 5-1
HOW TO ACCESS ACCOUNTING FUNCTIONS.......................................................................................... 5-2
CASH RECEIPTING............................................................................................................................... 5-3
Local Currency .............................................................................................................................. 5-6
Allocating Deposits ........................................................................................................................ 5-7
Full Allocation ............................................................................................................................ 5-7
Partial Allocation ........................................................................................................................ 5-8
Leaving an Amount Unallocated ................................................................................................ 5-8
Auto Allocation ........................................................................................................................... 5-9
Credit Card Charges ................................................................................................................ 5-10
Printing Receipts ......................................................................................................................... 5-11
Receipt Reprint ............................................................................................................................ 5-12
BPay Receipt Inputs .................................................................................................................... 5-13
Foreign Currency......................................................................................................................... 5-15
BANK DEPOSIT SLIPS ........................................................................................................................ 5-16
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DIRECT PAYMENT.............................................................................................................................. 5-17
ibais DIRECT PAYMENT JOURNALS .................................................................................................. 5-19
SUNDRY CASH RECEIPT .................................................................................................................... 5-22
OPEN ITEM ALLOCATION .................................................................................................................... 5-24
CANCELLING RECEIPTS ..................................................................................................................... 5-25
Overview ..................................................................................................................................... 5-25
Creating the Transaction ............................................................................................................. 5-25
Client Receipt Cancellations ....................................................................................................... 5-27
Creditor Receipt Cancellations .................................................................................................... 5-29
PAYMENTS ........................................................................................................................................ 5-30
Creditor Payments ....................................................................................................................... 5-30
Accessing Payments ............................................................................................................... 5-30
Automatic Hold/Release .......................................................................................................... 5-33
Manual Hold/Release .............................................................................................................. 5-34
List of Payments to Make ........................................................................................................ 5-36
Post Payments as Listed ......................................................................................................... 5-37
Print Cheques .......................................................................................................................... 5-38
Allocate Cheque Numbers ....................................................................................................... 5-38
Reports .................................................................................................................................... 5-39
Payment Remittance Report Production ................................................................................. 5-39
Finalise Payment Run.............................................................................................................. 5-43
Debtor Refund Payments ............................................................................................................ 5-44
Accessing Payments ............................................................................................................... 5-44
Refund Preparation.................................................................................................................. 5-45
List of Payments to Make ........................................................................................................ 5-46
Post Payments as Listed ......................................................................................................... 5-47
Print Cheques .......................................................................................................................... 5-48
Allocate Cheque Numbers ....................................................................................................... 5-48
Reports .................................................................................................................................... 5-48
Finalise Payment Run.............................................................................................................. 5-49
Manual Creditor Payment ........................................................................................................... 5-50
Accessing Payments ............................................................................................................... 5-50
Manual Hold/Release .............................................................................................................. 5-51
List of Payments to Make ........................................................................................................ 5-51
Post Payments as Listed ......................................................................................................... 5-54
Print Cheques .......................................................................................................................... 5-54
Allocate Cheque Numbers ....................................................................................................... 5-55
Reports .................................................................................................................................... 5-55
Finalise Payment Run.............................................................................................................. 5-57
CANCELLING CREDITOR PAYMENTS AND DEBTOR REFUNDS ................................................................ 5-57
Overview ..................................................................................................................................... 5-57
Creating the Transaction ............................................................................................................. 5-57
Creditor Cancellations ................................................................................................................. 5-59
Debtor Refund Cancellations ...................................................................................................... 5-61
BROKERAGE AND GST TRANSFERS ................................................................................................... 5-62
GST/VAT REPORTING ...................................................................................................................... 5.64
TRUST ACCOUNTING REPORTS .......................................................................................................... 5-69
Trust Account Summary Report .................................................................................................. 5-72
Trust Trial Balance Report .......................................................................................................... 5-74
Control Total Balancing Report ................................................................................................... 5-75
Brokerage Earned Summary Report ........................................................................................... 5-76
Debtors Ageing Report ................................................................................................................ 5-77
Creditor Report ............................................................................................................................ 5-78
Return Premium Reports ............................................................................................................ 5-79
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Unallocated Cash Listing ............................................................................................................ 5-81
Brokerage Earned Reports ......................................................................................................... 5-82
Brokerage Taken Report ............................................................................................................. 5-84
BANK STATEMENT RECONCILIATION ................................................................................................... 5-85
Completing bank statement reconciliation .................................................................................. 5-86
De-selecting a transaction ........................................................................................................... 5-88
Suspending ................................................................................................................................. 5-89
Print Statement............................................................................................................................ 5-89
Record Unprocessed Item .......................................................................................................... 5-90
EWAY BANK CONSOLIDATION AND RECONCILIATION .......................................................................... 5-91
Explanation and Methodology ..................................................................................................... 5-91
Preliminary: .............................................................................................................................. 5-91
Part 1. – Extraction of EWAY Settlements .............................................................................. 5-91
Part 2. – Uploading, Checking and Consolidating for Reconciliation. ...................................... 5-94
CLIENT STATEMENTS......................................................................................................................... 5-97
Accessing Client Statements ...................................................................................................... 5-97
Run report ................................................................................................................................... 5-98
CHAPTER 6 – PREMIUM FUNDING ................................................................................................... 6-1
PREMIUM FUNDING SET UP ................................................................................................................. 6-1
Premium Funder Classes ............................................................................................................. 6-1
PREMIUM FUNDING.............................................................................................................................. 6-5
Funding a Transaction................................................................................................................... 6-5
Funding a Policy Portfolio ............................................................................................................. 6-7
Client Enquiries ............................................................................................................................ 6-9
CHAPTER 7 - REPORTING................................................................................................................. 7-1
OVERVIEW .......................................................................................................................................... 7-1
HOW TO ACCESS THE REPORTING FUNCTIONS ..................................................................................... 7-1
REPORT CABINETS .............................................................................................................................. 7-1
Running Reports to Report Cabinets ............................................................................................ 7-4
Viewing the Reports in the Report Cabinets ................................................................................. 7-5
Saving Reports to a Cabinet ......................................................................................................... 7-7
How to create a new drawer ...................................................................................................... 7-7
BROKING REPORTS ............................................................................................................................. 7-9
Invoice Summary Report ............................................................................................................... 7-9
SUBAGENT COMMISSION RATE LISTING .............................................................................................. 7-10
BROKING REPORT WITH SUBAGENT DETAILS SELECTION REPORT ....................................................... 7-12
KEY REPORTS................................................................................................................................... 7-14
Sales by Invoice Type ................................................................................................................. 7-15
Earned Amounts by Invoice Type ............................................................................................... 7-16
PORTFOLIO ANALYSIS........................................................................................................................ 7-17
EXPIRED POLICY REPORT .................................................................................................................. 7-18
SUSPENDED POLICY TRANSACTIONS REPORT .................................................................................... 7-19
POLICIES W ITHOUT POLICY NUMBERS................................................................................................ 7-20
CUSTOMER NAME AND ADDRESS LISTING........................................................................................... 7-21
REPRINT CREDIT CONTROL LETTERS ................................................................................................. 7-22
TRANSACTION LISTING BY TRANSACTION DATE ................................................................................... 7-24
BROKING TRANSACTIONS FOR INSURER ............................................................................................. 7-25
FSRA DETAILS BY CLIENT ................................................................................................................ 7-26
RENEWAL REPORTS .......................................................................................................................... 7-27
Outstanding Renewal Report By Client....................................................................................... 7-27
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Outstanding Renewals By Client By Debtor ............................................................................... 7-29
Outstanding Renewals Report (With Schedules) ........................................................................ 7-30
Renewal Report With Text Schedule .......................................................................................... 7-31
GST/VAT REPORTING ...................................................................................................................... 7-33
TRUST ACCOUNTING REPORTS .......................................................................................................... 7-34
Trust Account Summary Report .................................................................................................. 7-37
Trust Trial Balance Report .......................................................................................................... 7-39
Control Total Balancing Report ................................................................................................... 7-40
Brokerage Earned Summary Report ........................................................................................... 7-41
Debtors Ageing Report ................................................................................................................ 7-42
Creditor Report ............................................................................................................................ 7-43
Return Premium Reports ............................................................................................................ 7-44
Unallocated Cash Listing ............................................................................................................ 7-46
Trust Bank Movements (Section 26) Report ............................................................................... 7-47
Policy Transaction Exception report ............................................................................................ 7-49
Brokerage Earned Reports ......................................................................................................... 7-50
Brokerage Taken Report ............................................................................................................. 7-52
Consolidated Brokerage Earned Report ..................................................................................... 7-53
CLIENT STATEMENTS......................................................................................................................... 7-54
Accessing Client Statements ...................................................................................................... 7-54
Run Report .................................................................................................................................. 7-55
SUNRISE POLICIES REQUIRING CLOSURE ........................................................................................... 7-58
GENERAL LEDGER DETAILS REPORTS ................................................................................................ 7-60
CASH RECEIPTS LISTING ................................................................................................................... 7-62
CREDITOR FULL LEDGER REPORT ...................................................................................................... 7-64
MTD INCOME BY COMPANY/BRANCH BY EXECUTIVE BY CLIENT........................................................... 7-65
DEBTOR HISTORY REPORT ................................................................................................................ 7-67
LISTING OF CLAIMS BY CLAIM NUMBER ............................................................................................... 7-68
ACTIVE POLICY COUNT BY POLICY CLASS REPORT ............................................................................. 7-70
CHAPTER 8 - SUNRISE ...................................................................................................................... 8-1
CONFIGURATION ................................................................................................................................. 8-1
Before you Start ............................................................................................................................ 8-1
SUNRISE PROCESSING ........................................................................................................................ 8-2
Processing a Sunrise Quote ......................................................................................................... 8-3
Editing a Sunrise Quotation/Converting a Quote to New Policy ................................................... 8-7
Endorsements and Cancellations ................................................................................................. 8-8
Sunrise Lapse ............................................................................................................................. 8-11
Renewals ..................................................................................................................................... 8-12
Renewing Existing Sunrise Policies ........................................................................................ 8-12
Import Renewals ...................................................................................................................... 8-13
Processing an Import Download as New Policy ...................................................................... 8-14
Processing an Import Download as a Renewal ....................................................................... 8-15
Amending Sunrise Renewals .................................................................................................. 8-17
Referral ........................................................................................................................................ 8-18
Suspending a Transaction .......................................................................................................... 8-18
Sunrise Policies Requiring Closure ............................................................................................. 8-19
Manual Close .............................................................................................................................. 8-20
Recovery Transactions................................................................................................................ 8-21
Printing the Insurer Document .................................................................................................... 8-24
List Documents ........................................................................................................................ 8-25
Online Quoting ............................................................................................................................ 8-26
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Start Quoting ............................................................................................................................ 8-28
Get Quote List.......................................................................................................................... 8-31
CHAPTER 9 - GENERAL LEDGER .................................................................................................... 9-1
OVERVIEW .......................................................................................................................................... 9-1
HOW TO ACCESS ACCOUNTING FUNCTIONS.......................................................................................... 9-3
MAIN CATEGORIES .............................................................................................................................. 9-4
SUB CATEGORIES ............................................................................................................................... 9-5
ACCOUNT TYPES................................................................................................................................. 9-6
SUB ACCOUNT MASTER....................................................................................................................... 9-7
CHART OF ACCOUNTS ......................................................................................................................... 9-8
GENERATE GENERAL LEDGER ............................................................................................................. 9-8
INDIVIDUAL GL ACCOUNT .................................................................................................................... 9-9
GENERAL LEDGER ENQUIRIES ........................................................................................................... 9-10
GENERAL LEDGER JOURNALS ............................................................................................................ 9.12
General Ledger Data Entry ......................................................................................................... 9-12
Cash Book Entry ......................................................................................................................... 9-16
Standing Journals - Diarised ....................................................................................................... 9-17
Standing Journals – Recurring .................................................................................................... 9-19
Other Journal Functions .............................................................................................................. 9-21
Re-post an Existing Journal ..................................................................................................... 9-21
Reverse an Existing Journal .................................................................................................... 9-23
Foreign Only Journal ............................................................................................................... 9-24
GENERAL CREDITOR TRANSACTIONS ................................................................................................. 9-25
General Creditor Data Entry ........................................................................................................ 9-25
How to Access General Creditor Functions ................................................................................ 9-25
Processing General Creditor Transactions ................................................................................. 9-26
GENERAL LEDGER DETAILS REPORTS ................................................................................................ 9-31
CHAPTER 10 - ADMINISTRATION ................................................................................................... 10-1
OVERVIEW ........................................................................................................................................ 10-1
HOW TO ACCESS THE ADMINISTRATION FUNCTIONS ............................................................................ 10-1
END OF PERIOD ................................................................................................................................ 10-2
Accessing End of Period ............................................................................................................. 10-2
END OF DAY ..................................................................................................................................... 10-3
END OF MONTH ................................................................................................................................. 10-6
Status/Enquiry ............................................................................................................................. 10-9
REPRINT CREDIT CONTROL LETTERS ............................................................................................... 10-10
BROKING ADMINISTRATION .............................................................................................................. 10-12
Preferred Insurers ..................................................................................................................... 10-12
Accessing Preferred Insurers ................................................................................................ 10-12
Endorsements ........................................................................................................................... 10-14
Accessing Endorsements ...................................................................................................... 10-14
General Screen Defaults ........................................................................................................... 10-17
Accessing General Screen Defaults ...................................................................................... 10-17
Read In Clauses ........................................................................................................................ 10-21
Accessing Read in Clauses ................................................................................................... 10-21
General Letter Template ........................................................................................................... 10-23
Invoice Detail Notes (Wide) ....................................................................................................... 10-25
POLICY W ORDING ........................................................................................................................... 10-27
Accessing Policy Wording ......................................................................................................... 10-27
START DATE MAXIMUM DAYS IN FUTURE.......................................................................................... 10-29
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EXECUTIVE MAINTENANCE ............................................................................................................... 10-29
Accessing Executive Maintenance ............................................................................................ 10-29
Claims Executive Only ........................................................................................................... 10-31
Alternate Executive ................................................................................................................ 10-31
Authorised Representative .................................................................................................... 10-31
Change Account Executive ....................................................................................................... 10-32
SUB AGENT MAINTENANCE .............................................................................................................. 10-34
Gross Sub Agent ....................................................................................................................... 10-34
Nett Sub Agent .......................................................................................................................... 10-36
INSURER/CREDITOR MAINTENANCE .................................................................................................. 10-37
Accessing Insurer/Creditor Maintenance .................................................................................. 10-37
CHANGING SUNRISE POLICIES BACK TO MANUAL .............................................................................. 10-46
CHANGE/MERGE CLIENT CODES ...................................................................................................... 10-48
Setting Up a Change/Merge Client Code Run .......................................................................... 10-48
Enquiring on a Submitted Change Client Code Run ................................................................. 10-50
Cancelling/Modifying a Submitted Change Client Code Run ................................................... 10-51
MAINTAINING FOREIGN CURRENCY EXCHANGE RATES ...................................................................... 10-53
APPENDIX
APRA DATA COLLECTION AND REPORTING.................................................................................... 1
OVERVIEW ............................................................................................................................................. 1
W HAT DATA MUST BE REPORTED ............................................................................................................ 2
REPORTING TIMETABLE .......................................................................................................................... 3
LODGEMENT DETAILS ............................................................................................................................. 3
PENALTIES ............................................................................................................................................. 3
ELECTRONIC DATA SUBMISSION SYSTEM .................................................................................................. 4
PRELIMINARY W ORK TO BE COMPLETED IN IBAIS ...................................................................................... 4
Establishing Global controls ............................................................................................................. 5
CLIENT MASTER ..................................................................................................................................... 9
INSURER MASTER ................................................................................................................................ 11
GENERAL INSURANCE INTERMEDIARY .................................................................................................... 12
UNAUTHORISED FOREIGN INSURER ....................................................................................................... 13
ACTUAL INSURERS ............................................................................................................................... 14
POLICY AND RISK CLASS CHANGES....................................................................................................... 15
ibais TRANSACTIONS .......................................................................................................................... 16
Capturing APRA Details in Transactions ....................................................................................... 16
The Extract Process ....................................................................................................................... 17
APRA REPORTING ............................................................................................................................... 19
Using the Extracted Data ............................................................................................................... 22
Report Samples .............................................................................................................................. 23
INDEX
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© BA Insurance Systems
Release Notes Manual Updates
ibais User Manual
© BA Insurance Systems
Release Notes – Manual Updates
From time to time the manual will be updated with changes as they are released into the system. To
assist you to keep track of these changes and update any printed copies of the manual accordingly,
this section lists all updates and the affected pages.
Note: As the addition of information will affect page numbering, the page numbers referred to
below are the new page numbers as available now in this online version. Subsequent
information changes, may impact on these numbers.
Date
Description of Change
June 07
Processing - Copy Policy Functionality added
2-26 to 2-27
June 07
Receipts - Paid Direct to UW added
5-13 to 5-14
June 07
Processing - Policy Maintenance added
2-28 to 2-29
June 07
Reports - Trust Account Balancing Reports
5-38 to 5-43
August 07
Sundry Cash Receipts
5-15 to 5-16
August 07
Cancelling Receipts
5-18 to 5-23
August 07
Cancelling Creditor Payments & Debtor Refunds
5-32 to 5-37
November 07
Premium Funding
November 07
Trust Accounting Reports
5-39 to 5-40
November 07
Trust Account Summary Report
5-41 to 5-42
November 07
Trial Balance Report
5-43
November 07
Control Total Balancing Report
5-44
November 07
Brokerage Earned Summary Report
5-45
November 07
Debtors Ageing Report
5-46 to 5-47
November 07
Creditor Report
5-47 to 5-48
November 07
Return Premium Reports
5-48 to 5-50
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Page(s)
6-1 to 6-9
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Date
Description of Change
Page(s)
November 07
Unallocated Cash Listing
5-50 to 5-51
November 07
Brokerage Earned Reports
5-51 to 5-52
November 07
Client Statements
5-53 to 5-56
November 07
Further information for ‘Policy Transaction” graphic added
November 07
‘Print or Preview Policy Document’ graphic replaced with
revised ‘Print or Preview Policy’ graphic and further
information added
2-24 to 2-25
November 07
‘Print or Preview Policy Document’ graphic replaced with
revised ‘Print or Preview Policy Document’ graphic
2-38
November 07
‘Print or Preview Policy Document’ graphic replaced with
revised Print or Preview Policy Document’ graphic
2-39
November 07
‘How to Drive BAIS’ – ‘Tips’ information and graphic added
1-11
November 07
‘Cash Receipting’ – ‘Receipt Reprint’ information and
graphics added
5-11
November 07
New Chapter added – ‘Chapter 7 – Reporting’
7-1 to 7-4
November 07
New Chapter added – ‘Chapter 9 – General Ledger’
9-1 to 9-14
19/12/2007
New Chapter added – ‘Chapter 8 – Sunrise’
8-1 to 8-27
19/12/2007
‘Client Details Enquiry and Client Maintenance’ added
2-16 to 2-18
19/12/2007
‘Brokerage Taken Report’ – information added
5-41
19/12/2007
‘Brokerage Taken Report’ – information and graphics added
5-54
19/12/2007
‘Funding a Transaction’ – amendment to 1 paragraph and
rd
3 paragraph
19/12/2007
‘Funding a Policy Portfolio’ – amendment to 2
th
and 4 paragraph
paragraph
6-7
19/12/2007
‘Funding a Policy Portfolio’ – amendment to 1 paragraph
rd
and 3 paragraph
6-8
19/12/2007
‘Client Enquiries’ – revised information and graphic
6-9
ibais User Manual
2-19
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nd
st
6-6
© BA Insurance Systems
Date
Description of Change
Page(s)
19/12/2007
‘Report Cabinets’ added
7-1 to 7-7
19/12/2007
‘Broking Reports’ added
7-11 to 7-12
19/12/2007
‘Internet Explorer’ graphic replaced with revised ‘BAIS Home – Microsoft Internet Explorer’ graphic
1-7
19/12/2007
‘Colour Assistance’ information and graphics added
1-12
19/12/2007
‘Client Details Enquiry and Client Maintenance’ - Additional
information added – top of page
2-17
19/12/2007
‘Client Details Enquiry and Client Maintenance’ - Revised
information added – bottom of page
2-17
19/12/2007
‘Client Details Enquiry and Client Maintenance’ - Revised
nd
information added – 2 last line
2-18
19/12/2007
‘Suspending a Transaction’ – Information and graphic
replaced with revised information and graphic
2-29
19/12/2007
‘How to retrieve a Suspended Transaction’ – added
19/12/2007
‘Funding a Transaction’ – Revised information added – 1
nd
paragraph 2 sentence
19/12/2007
‘Funding a Policy Portfolio’ – Revised information added – 1
paragraph
19/12/2007
‘Client Enquiries’ – revised information and graphic added
6-9
19/12/2007
‘Overview’ added
7-1
19/12/2007
‘How to Access the Reporting Functions’ added
7-1
19/12/2007
‘Available Forms & Reports’ graphic deleted and revised
information added
7-8
20/12/2007
Graphic replaced with ‘Policy Transaction’ graphic and
revised information added
8-4
20/12/2007
‘Sunrise Lapse’ added
8-11
20/12/2007
‘Referral’ added
8-18
20/12/2007
‘Suspending a Transaction’ added
8-18
ibais User Manual
2-29 to 2-30
st
6-6
st
6-8
© BA Insurance Systems
Date
Description of Change
Page(s)
20/12/2007
‘List Documents’ added
8-25 to 8-26
20/12/2007
Revised ‘Important Note’ information for ‘On-line Quoting
graphic added
8-29
20/12/2007
Revised information for ‘On-line Quoting’ graphic added
8-30
20/12/2007
‘Get Quote List’ added
8-31
20/12/2007
‘Suspended Policy Transactions Report’ added
7-12 to 7-13
20/12/2007
‘Chapter 7 - Reporting’ - Heading order changed
7-8 to 7-11
22/12/2007
‘General Letters’ added
2-46 to 2-47
22/12/2007
‘Brokerage and GST Transfers’ added
5-38 to 5-39
22/12/2007
‘Chapter 10 – Administration’ added
10-1 to 10-3
29/05/2008
‘End of Day’ added
10-2 to 10-4
02/06/2008
‘A note about cancelling funding policies’ added
6-8
02/06/2008
‘Short Cuts for Date Fields’ added
1-11
03/06/2008
‘From the Client Processing Screen’ information replaced
with ‘Accessing Claims (Enquiry Only) From the Client
Processing Screen’
3-1
03/06/2008
‘From the Home Screen’ heading amended to ‘Accessing
Claims Processing and Enquiry’
3-2
03/06/2008
‘Registering a New Claim’. Information box added to graphic
3-3
03/06/2008
‘FSRA Details By Client’ added
03/06/2008
‘Renewal Reports’ added
03/06/2008
‘Outstanding Renewal Report By Client’ added
03/06/2008
‘Outstanding Renewals By Client By Debtor’ added
7-16
03/06/2008
‘Outstanding Renewals Report (With Schedules)’ added
7-17
ibais User Manual
7-13 to 7-14
7-14
7-14 to 7-15
© BA Insurance Systems
Date
Description of Change
03/06/2008
‘Renewal Report With Text Schedule’ added
7-18 to 7-20
18/07/2008
‘Chapter 7 – Reporting’ – Trust Accounting Reports/Client
Statements/Sunrise Policies Requiring Closure added
7-21 to 7-41
14/08/2008
‘Chapter 5 – Accounting’ – Direct Payment Journals added
5-16 to 5-18
09/09/2008
‘Chapter 5 – Accounting’ – Creditor Payments added
5-28 to 5-36
09/09/2008
‘Chapter 5 – Accounting’ – Debtor Refund Payments added
5-37 to 5-42
09/09/2008
‘Chapter 5 – Accounting’ – Manual Creditor Payment added
5-43 to 5-49
09/09/2008
‘Chapter 10 – Administration’ – Preferred Insurers added
10-7 to 10-8
09/09/2008
‘Chapter 10 – Administration’ – Endorsements added
10-9 to 10-11
09/09/2008
‘Chapter 10 – Administration’ – General Screen Defaults
added
10-12 to 10-16
09/09/2008
‘Chapter 10 – Administration’ – Read In Clauses added
10-16 to 10-17
12/11/2008
‘Chapter 10 – Administration’ – End of Period added
10-2
12/11/2008
‘Chapter 10 – Administration’ – End of Day information
amended
10-3
12/11/2008
‘Chapter 10 – Administration’ – End of Month added
12/11/2008
‘Chapter 10 – Administration’ – Policy Wording added
10-25 to 10-26
12/11/2008
‘Chapter 10 – Administration’ – Executive Maintenance
added
10-27 to 10-29
12/11/2008
‘Chapter 10 – Administration’ – Sub-Agent Maintenance
added
10-30 to 10-32
18/12/2008
‘Chapter 10 – Administration’ – Insurer/Creditor Maintenance
added
10-33 to 10-38
12/06/2009
‘Chapter 5 – Accounting’ – Credit Card Charges added
5-10
12/06/2009
‘Chapter 1 – Introductory’ – Setting up Pages in ibais added
1-7
12/06/2009
‘Chapter 3 – Claims’ – New screen shot & information added
3-2
ibais User Manual
Page(s)
10-6 to 10-9
© BA Insurance Systems
Date
Description of Change
12/06/2009
‘Chapter 2 – Enquiries & Processing’ – Existing screen shots
(2) have been replaced with 2 new screen shots
2-18
12/06/2009
‘Chapter 2 – Enquiries & Processing’ – New screen shots
and information added
2-34 to 2-35
12/06/2009
‘Chapter 7 – Reporting’ – Expired Policy Report added
7-12 to 7-13
12/06/2009
‘Chapter 7 – Reporting’ – Customer Name and Address
Listing added
7-14 to 7-15
12/06/2009
‘Chapter 7 – Reporting’ – Reprint Credit Control Letters
added
7-15 to 7-16
12/06/2009
‘Chapter 7 – Reporting’ – Start Date Maximum Days in
Future added
7-17
12/06/2009
‘Chapter 7 – Reporting’ – Broking Transactions for Insurer
added
7-17 to 7-18
12/06/2009
‘Chapter 7 – Reporting’ – Consolidated Brokerage Earned
Report added
7-42
14/04/2010
‘Chapter 5 – Accounting’ – BPay Receipt Inputs added
14/04/2010
‘Chapter 10 – Administration’ – APRA details added
14/04/2010
‘Appendix’ – APRA Data Collection & Reporting added
14/04/2010
‘Chapter 1 – Introductory’ – Tips section amended
15/04/2010
‘Chapter 7 – Reporting’ – Cabinet – Report Interface screen
shots & information updated
7-2 to 7-3
15/04/2010
‘Chapter 5 – Accounting’ – Payment Remittance Report
Production added
5-39 to 5-42
15/04/2010
‘Chapter 9 – General
Transactions added
9-15 to 9-16
15/04/2010
‘Chapter 8 – Sunrise’ – Information added to Sunrise Import Download List screen shot
8-14
15/04/2010
‘Chapter 10 – Administration’- Start Maximum Days in Future
deleted from Chapter 7 – Reporting and added to Chapter
10 – Administration
10-27
15/04/2010
‘Chapter 7 – Reporting’ – Transaction Listing by Transaction
Date added
7-19
ibais User Manual
Page(s)
Ledger’
–
General
5-13 to 5-14
10-37 to 10-40
1 to 12
1-12
Creditor
© BA Insurance Systems
Date
Description of Change
15/04/2010
‘Chapter 7 – Reporting’ – Portfolio Analysis added
15/04/2010
‘Chapter 7 – Reporting’ – Key Reports Screen Shot updated
7-11
15/04/2010
‘Chapter 7 – Reporting’ – Available reports Screen Shot
updated
7-10
15/04/2010
‘Chapter 7 – Reporting’ – Renewal Report with Text
Schedule, Portfolio Analysis, Monthly Sales by Client and
Cancellation Report information added
7-10
15/04/2010
“Chapter 7 – Reporting’ – GST/VAT Reporting added
7-28
16/04/2010
‘Chapter 5 – Accounting’ – Bank Statement Reconciliation
information added
5-85 to 5-90
16/04/2010
‘Chapter 5 – Accounting’ – GST/VAT Reporting added
5-64 to 5-68
16/04/2010
‘Chapter 2 – Enquiries & Processing – Creating a new Client
Record added
2-16 to 2-17
16/04/2010
‘Chapter 2 – Enquiries & Processing – FSRA Details added
2-18
16/04/2010
‘Chapter 2 – Enquiries & Processing – Confidential Notes
added
2-18
16/04/2010
‘Chapter 2 – Enquiries & Processing – Physical Address
added
2-19
16/04/2010
‘Chapter 2 – Enquiries & Processing – Documents added
2-19
16/04/2010
‘Chapter 2 – Enquiries & Processing – Batch Printing of
documents added
2-53 to 2-54
03/05/2010
‘Appendix – APRA’ – Capturing APRA details in transactions
12 to 13
24/06/2010
‘Chapter 1 – Introductory’ – Getting Help, Accessing the
Manual and Logging a Support Call added
1-15 to 1-18
23/07/2010
‘Appendix – APRA’ - Information added to ‘Preliminary Work
to be Completed in ibais’
4 to 8
23/07/2010
‘Appendix – APRA’ – The Extract Process added
17 to 18
23/07/2010
‘Appendix – APRA’ – APRA Reporting added
19 to 27
23/07/2010
‘Chapter 7 – Reporting’ - Policies Without Policy Numbers
added
ibais User Manual
Page(s)
7-13 to 7-14
7-16 to 7-17
© BA Insurance Systems
Date
Description of Change
14/09/2010
‘Chapter 5 – Accounting’ – EWAY Bank Consolidation and
Reconciliation – Explanation and Methodology
5-91 to 5-96
23/09/2010
‘Chapter 7 – Reporting’ – General Ledger Details Reports
added
7-53 to 7-54
23/09/2010
‘Chapter 9 – General Ledger’ – General Ledger Details
Reports added
9-21 to 9-22
23/11/2010
Update to introduce Generic Insurance Terms
11/02/2011
‘Chapter 9 – General Ledger’ – General Ledger Data Entry
updated
11/02/2011
‘Chapter 9 – General Ledger’ – Cash Book Entry updated
11/02/2011
‘Chapter 9 – General Ledger’ – Standing Journals – Diarised
added
9-17 to 9-18
11/02/2011
‘Chapter 9 – General Ledger’ – Standing Journals –
Recurring added
9-19 to 9-20
11/02/2011
‘Chapter 9 – General Ledger’ – Other Journal Functions
added
9-21
11/02/2011
‘Chapter 9 – General Ledger’ – Re-post an Existing Journal
added
9-21 to 9-22
11/02/2011
‘Chapter 9 – General Ledger’ – Reverse an Existing Journal
added
9-23
11/02/2011
‘Chapter 9 – General Ledger’ – Foreign Only Journal added
9-24
14/06/2011
‘Chapter 1 – Introductory’ - /baweb text added to the ibais
site address
1-4
06/11/2011
‘Chapter 10 – Administration’ – Invoice Detail Notes (Wide)
added
10-25 to 10-26
06/11/2011
‘Chapter 10 – Administration’ – Change Account Executive
added
10-32 to 10-33
06/11/2011
‘Chapter 10 – Administration’ – Changing Sunrise Policies
back to Manual added
10-46 to 10-47
06/11/2011
‘Chapter 10 – Administration’ – Change/Merge Client Codes
added
10-48 to 10-52
ibais User Manual
Page(s)
Chapters
1, 2, 4, 5, 9, 10
9-12 to 9-15
9-16
© BA Insurance Systems
Date
Description of Change
06/11/2011
‘Chapter 7 – Reporting’ – Subagent Commission Rate
Listing added
7-10 to 7-11
06/11/2011
‘Chapter 7 – Reporting’ – Broking Report with Subagent
Details Selection Report added
7-12 to 7-13
06/11/2011
‘Chapter 7 – Reporting’ – Renewal Report with Text
Schedule amended
7-31 to 7-33
06/11/2011
‘Chapter 7 – Reporting’ – Trust Bank Movements (Section
26) Report added
7-47 to 7-49
06/11/2011
‘Chapter 7 – Reporting’ – Policy Transaction Exception
Report added
7-49 to 7-50
06/11/2011
‘Chapter 7 – Reporting’ – Cash Receipt Listing added
7-62 to 7-63
06/11/2011
‘Chapter 7 – Reporting’ – Creditor Full Ledger Report added
7-64 to 7-65
06/11/2011
‘Chapter 7 – Reporting’ – MTD Income by Company/Branch
by Executive by Client added
7-65 to 7-66
06/11/2011
‘Chapter 7 – Reporting’ – Debtor History Report added
7-67 to 7-68
06/11/2011
‘Chapter 7 – Reporting’ – Listing of Claims by Claim Number
added
7-68 to 7-70
21/05/2012
‘Chapter 5 – Accounting’ – Note added ‘Please refer to
Chapter 10 – Administration for further information regarding
setting up & maintaining Foreign Currency Exchange Rates’
5-16
21/05/2012
‘Chapter 10 – Administration’ – Maintaining Foreign
Currency Exchange Rates added
10-53 to 10-54
21/05/2012
‘Chapter 7 – Reporting’ – Active Policy Count by Policy
Class Report added
7-70 to 7-72
21/05/2012
‘Chapter 2 – Enquiries & Processing’ – Print Group
Documents added
2-32
21/05/2012
‘Chapter 2 – Enquiries & Processing’ Accessing Document
Management Systems with ibais added
2-56 to 2-58
ibais User Manual
Page(s)
© BA Insurance Systems