Download Fleet Manager Shipping Company User Guide

Version 3.0
Holdings Management................................................................................................................................................ 40
Using Excel to create the Paper Holdings File.................................................................................................. 44
Viewing the published status of products.........................................................................................................51
View Holdings from an End User Licence Record........................................................................................... 53
View Holdings from the Catalogue page........................................................................................................... 54
Download Permits for End Users / Vessels...................................................................................................... 56
Download Chart Data for End User / Vessels.................................................................................................. 59
Order Management......................................................................................................................................................61
View received orders................................................................................................................................................61
Approve end user / vessel orders....................................................................................................................... 62
Viewing and Adding a Delivery Address for Physical Products................................................................... 63
Viewing Delivery details within an order.......................................................................................................... 63
Adding Delivery details to an order awaiting approval................................................................................. 64
Adding a Delivery Address when submitting an order in Fleet Manager................................................. 64
Add Items to an Order............................................................................................................................................ 65
Modify an Order....................................................................................................................................................... 68
Create a separate order from an existing Order.............................................................................................. 70
Delete Items in an Order........................................................................................................................................ 72
Reject Product lines within an Order..................................................................................................................74
Reject whole order from the Order Page...........................................................................................................76
Export an order ........................................................................................................................................................ 77
Creating Orders............................................................................................................................................................ 79
Creating New Order using Planning Station..................................................................................................... 79
Creating an Order from a Basket File.......................................................................................................................81
Creating New Order using the List Catalogue................................................................................................. 83
Input a Basket file from Admiralty Digital Catalogue.................................................................................... 87
Basket Functions...................................................................................................................................................... 90
Cancelling Orders........................................................................................................................................................ 92
Search and Filter Functions....................................................................................................................................... 92
User List Search ....................................................................................................................................................... 92
Licence Search.......................................................................................................................................................... 93
Orders Search........................................................................................................................................................... 94
Catalogue Search..................................................................................................................................................... 96
Downloads..................................................................................................................................................................... 97
Download Base Data CDs...................................................................................................................................... 97
Download Update Data CDs................................................................................................................................. 97
Download AIO Data................................................................................................................................................. 98
Download Binary Catalogues............................................................................................................................... 98
Download XML Catalogues................................................................................................................................... 99
Help & Support.................................................................................................................................. 100
e-Navigator Computer Based Training............................................................................................................. 100
UKHO Customer Services................................................................................................................................... 100
Fleet Manager Support......................................................................................................................101
Support > My account...........................................................................................................................................101
Support > Contact us…........................................................................................................................................101
Support > UKHO web site....................................................................................................................................102
Support > UKHO products...................................................................................................................................102
Support > AIO Support........................................................................................................................................ 103
Support > EULA...................................................................................................................................................... 103
Support > Planning Station User Guide........................................................................................................... 103
Support > Vessel User Guide............................................................................................................................. 103
Support > Shipping Company User Guide...................................................................................................... 103
Context Help............................................................................................................................................................... 103
Trouble Shooting Guide.................................................................................................................... 106
I am unable to log-on to Fleet Manager .............................................................................................................. 106
I do not have a Username/Password..................................................................................................................... 106
I have forgotten my password................................................................................................................................. 106
Having issues ordering, not allowing the order .................................................................................................107
I am not receiving data via email..............................................................................................................................107
An error page is showing...........................................................................................................................................107
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