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Scenarios Medical research for health authorities It is necessary for health authorities to be able to analyse and identify the effects and potential implications of contamination. Is the incidence of bronchitis uneven throughout a health authority’s area? Customer survey for market-research purposes A questionnaire has been distributed to all houses within a large geographical area. The results and the relationships between groups of customers need to be analysed. Incident analysis for emergency services An ambulance service wishes to assess the efficiency and value of various mobile unit locations in reducing call-response times. Insurance for financial services An insurance company has been asked to quote structural insurance for a potential customer within the Southampton (SO) area. SO has been labelled, geographically, as a clay area and therefore insurance companies could charge higher premiums because of the potentially higher incidence of subsidence. Code-Point user guide chapter 2 v2.5 – 08/2008 © Crown copyright Page 8 of 39