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SWL Proscient User Guide 12. Making the Permit live There are four ways of changing the state of the permit for either making the Permit Live, Suspending, Handover, Job Complete/In‐Complete: Via the Proscient on the desktop Via the Release Authority (phone call) Via the Proscient on the hand held device Via a phone call to the Mitie call center The following question will need to be answered To Receive the Permit Live via the desktop. The PA will Click on the “Receive” button If you answer “Yes”,the following question will need to be answered If you answer “No” you will need to action the following You will then need to enter the Name of the person you had conversation with, then click on “Save” The permit will now be “Live” 35 | P a g e