Download Hotpoint HTWP1400FWW Use and Care Manual

:DVKHUV
ZZZ+RWSRLQWFRP
6DIHW\,QVWUXFWLRQV 2ZQHU·V0DQXDO
2SHUDWLQJ,QVWUXFWLRQV
&DUHDQG&OHDQLQJ
RIWKH:DVKHU &RQWURO3DQHO &RQWURO6HWWLQJV )HDWXUHV /RDGLQJDQG8VLQJ
WKH:DVKHU 7URXEOHVKRRWLQJ7LSV &RQVXPHU6XSSRUW
:ULWHWKHPRGHODQGVHULDO
QXPEHUKHUH
*
&RQVXPHU6XSSRUW :DUUDQW\ 0RGHO BBBBBBBBBBBBB
6HULDOBBBBBBBBBBBBBB
<RXFDQILQGWKHP
XQGHUWKHOLGRI
WKHZDVKHU
*(
RU\RXUVDIHW\WKHLQIRUPDWLRQLQWKLVPDQXDOPXVWEHIROORZHGWRPLQLPL]HWKHULVN
:$51,1*)RIILUHRUH[SORVLRQHOHFWULFVKRFNRUWRSUHYHQWSURSHUW\GDPDJHSHUVRQDOLQMXU\RU
ORVVRIOLIH
:$7(5+($7(56$)(7<
8QGHUFHUWDLQFRQGLWLRQVK\GURJHQJDVPD\EHSURGXFHGLQDZDWHUKHDWHUWKDWKDVQRWEHHQ
XVHGIRUWZRZHHNVRUPRUH+\GURJHQJDVFDQEHH[SORVLYHXQGHUWKHVHFLUFXPVWDQFHV
,IWKHKRWZDWHUKDVQRWEHHQXVHGIRUWZRZHHNVRUPRUHSUHYHQWWKHSRVVLELOLW\RIGDPDJHRULQMXU\E\
WXUQLQJRQDOOKRWZDWHUIDXFHWVDQGDOORZLQJWKHPWRUXQIRUVHYHUDOPLQXWHV'RWKLVEHIRUHXVLQJDQ\
HOHFWULFDODSSOLDQFHZKLFKLVFRQQHFWHGWRWKHKRWZDWHUV\VWHP7KLVVLPSOHSURFHGXUHZLOODOORZDQ\EXLOWXS
K\GURJHQJDVWRHVFDSH6LQFHWKHJDVLVIODPPDEOHGRQRWVPRNHRUXVHDQRSHQIODPHRUDSSOLDQFHGXULQJ
WKLVSURFHVV
2SHUDWLQJ,QVWUXFWLRQV
6DIHW\,QVWUXFWLRQV
,03257$176$)(7<,1)250$7,21
5($'$//,16758&7,216%()25(86,1*
3523(5,167$//$7,21
7KLVZDVKHUPXVWEHSURSHUO\LQVWDOOHGDQGORFDWHGLQDFFRUGDQFHZLWKWKH,QVWDOODWLRQ
,QVWUXFWLRQVEHIRUHLWLVXVHG,I\RXGLGQRWUHFHLYHDQ,QVWDOODWLRQ,QVWUXFWLRQVVKHHW\RXFDQ
UHFHLYHRQHE\YLVLWLQJZZZ+RWSRLQWFRPRUE\FDOOLQJ*(&$5(6
„,QVWDOORUVWRUHZKHUHLWZLOOQRWEHH[SRVHGWR
WHPSHUDWXUHVEHORZIUHH]LQJRUH[SRVHGWRWKH
ZHDWKHUZKLFKFRXOGFDXVHSHUPDQHQWGDPDJH
DQGLQYDOLGDWHWKHZDUUDQW\
7URXEOHVKRRWLQJ7LSV
„3URSHUO\JURXQGZDVKHUWRFRQIRUPZLWKDOO
JRYHUQLQJFRGHVDQGRUGLQDQFHV)ROORZGHWDLOVLQ
,QVWDOODWLRQ,QVWUXFWLRQV
„7RHQVXUHSURSHULQVWDOODWLRQUXQWZRVPDOOORDG
VL]H:KLWHV5LQVHF\FOHV%()25(ZDVKLQJWKHILUVW
ORDG
„7KLVZDVKHUGRHVQRWLQFOXGHZDWHUVXSSO\KRVHV
*(VWURQJO\UHFRPPHQGVWKHXVHRIIDFWRU\
VSHFLILHGSDUWV$OLVWRIIDFWRU\KRVHVDYDLODEOH
IRUSXUFKDVHDUHOLVWHGEHORZ7KHVHKRVHV
DUHPDQXIDFWXUHGDQGWHVWHGWRPHHW*(
VSHFLILFDWLRQV
3DUWVDQG$FFHVVRULHV
2UGHURQOLQHDW*($SSOLDQFHSDUWVFRPWRGD\
KRXUVHYHU\GD\RUE\SKRQHDWGXULQJ
QRUPDOEXVLQHVVKRXUV
3DUW1XPEHU
$FFHVVRU\
30;
IW5XEEHU:DWHU6XSSO\+RVHV
25
30;
IW%UDLGHG:DWHU6XSSO\+RVHV
:;;
7LGHŠ:DVKLQJ0DFKLQH&OHDQHU
:;; :DVKHU)ORRU7UD\
&RQVXPHU6XSSRUW
*(VWURQJO\UHFRPPHQGVWKHXVHRIQHZZDWHU
VXSSO\KRVHV+RVHVGHJUDGHRYHUWLPHDQGQHHG
WREHUHSODFHGHYHU\\HDUVWRUHGXFHWKHULVNRI
KRVHIDLOXUHVDQGZDWHUGDPDJH
<285/$81'5<$5($
„.HHSWKHDUHDXQGHUQHDWKDQGDURXQG\RXU
DSSOLDQFHVIUHHRIFRPEXVWLEOHPDWHULDOVVXFKDV
OLQWSDSHUUDJVFKHPLFDOVHWF
7LGHŠLVDUHJLVWHUHGWUDGHPDUNRI3URFWHU*DPEOH
„&ORVHVXSHUYLVLRQLVQHFHVVDU\LIWKLVDSSOLDQFHLV
XVHGE\RUQHDUFKLOGUHQ'RQRWDOORZFKLOGUHQWR
SOD\RQZLWKRULQVLGHWKLVRUDQ\RWKHUDSSOLDQFH
ZZZ+RWSRLQWFRP
:+(186,1*7+(:$6+(5
„1HYHUUHDFKLQWRWKHZDVKHUZKLOHLWLVPRYLQJ
:DLWXQWLOWKHPDFKLQHKDVFRPSOHWHO\VWRSSHG
EHIRUHRSHQLQJWKHOLG
VROYHQWVNHURVHQHHWF7KHVHVXEVWDQFHVJLYH
RIIYDSRUVWKDWPD\LJQLWHRUH[SORGH'RQRWDGG
WKHVHVXEVWDQFHVWRWKHZDVKZDWHU'RQRWXVH
RUSODFHWKHVHVXEVWDQFHVDURXQG\RXUZDVKHURU
GU\HUGXULQJRSHUDWLRQ
„7RPLQLPL]HWKHSRVVLELOLW\RIHOHFWULFVKRFNXQSOXJ
WKLVDSSOLDQFHIURPWKHSRZHUVXSSO\RUGLVFRQQHFW
WKHZDVKHUDWWKHEXLOGLQJ·VGLVWULEXWLRQSDQHO
E\UHPRYLQJWKHIXVHRUVZLWFKLQJRIIWKHFLUFXLW
EUHDNHUEHIRUHDWWHPSWLQJDQ\PDLQWHQDQFHRU
FOHDQLQJ
127(7XUQLQJWKH&\FOH6HOHFWRU.QREWRDQRII
SRVLWLRQRUSUHVVLQJ3$86(GRHV127GLVFRQQHFW
WKHDSSOLDQFHIURPWKHSRZHUVXSSO\
„1HYHUDWWHPSWWRRSHUDWHWKLVDSSOLDQFHLILWLV
GDPDJHGPDOIXQFWLRQLQJSDUWLDOO\GLVDVVHPEOHG
RUKDVPLVVLQJRUEURNHQSDUWVLQFOXGLQJD
GDPDJHGFRUGRUSOXJ
:+(1127,186(
„7XUQRIIZDWHUIDXFHWVWRPLQLPL]HOHDNDJHLID
EUHDNRUUXSWXUHVKRXOGRFFXU&KHFNWKHFRQGLWLRQ
RIWKHILOOKRVHV+RWSRLQWUHFRPPHQGVFKDQJLQJ
WKHKRVHVHYHU\\HDUV
„'RQRWWDPSHUZLWKFRQWUROV
7URXEOHVKRRWLQJ7LSV
„%HIRUHGLVFDUGLQJDZDVKHURUUHPRYLQJLWIURP
VHUYLFHUHPRYHWKHZDVKHUOLGWRSUHYHQWFKLOGUHQ
IURPKLGLQJLQVLGH
„'RQRWDWWHPSWWRUHSDLURUUHSODFHDQ\SDUWRI
WKLVDSSOLDQFHXQOHVVVSHFLILFDOO\UHFRPPHQGHGLQ
WKLV2ZQHU·V0DQXDORULQSXEOLVKHGXVHUUHSDLU
LQVWUXFWLRQVWKDW\RXXQGHUVWDQGDQGKDYHWKH
VNLOOVWRFDUU\RXW
2SHUDWLQJ,QVWUXFWLRQV
8VHWKLV
„'RQRWPL[FKORULQHEOHDFKZLWKDPPRQLDRU
DSSOLDQFH
DFLGVVXFKDVYLQHJDUDQGRUUXVWUHPRYHU0L[LQJ
RQO\IRULWV
GLIIHUHQWFKHPLFDOVFDQSURGXFHDWR[LFJDVZKLFK
LQWHQGHG
PD\FDXVHGHDWK
SXUSRVHDV
„'RQRWZDVKRUGU\DUWLFOHVWKDWKDYHEHHQ
GHVFULEHGLQ
FOHDQHGLQZDVKHGLQVRDNHGLQRUVSRWWHGZLWK
WKLV2ZQHU·V FRPEXVWLEOHRUH[SORVLYHVXEVWDQFHVVXFKDV
0DQXDO
ZD[RLOSDLQWJDVROLQHGHJUHDVHUVGU\FOHDQLQJ
„7KHODXQGU\SURFHVVFDQUHGXFHWKHIODPH
UHWDUGDQF\RIIDEULFV7RDYRLGVXFKDUHVXOW
FDUHIXOO\IROORZWKHJDUPHQWPDQXIDFWXUHU·VZDVK
DQGFDUHLQVWUXFWLRQV
6DIHW\,QVWUXFWLRQV
5($'$1')2//2:7+,66$)(7<,1)250$7,21
&$5()8//<
6$9(7+(6(,16758&7,216
&RQVXPHU6XSSRUW
$ERXWWKHFRQWUROSDQHO
6WHS
6WHS
6WHS
6WHS
‡$GGGHWHUJHQW
‡$GGLWHPV
‡6HOHFWORDGVL]H
‡&ORVHOLG
‡6HOHFWWHPSHUDWXUH
‡3XOONQRE
‡6HOHFWZDVKF\FOH
‡6HOHFWRSWLRQV
4XLFN6WDUW*XLGH
/2$'6,=(
7(03(5$785(
237,216
$
%
&
'
&RQWUROV
$
/RDG6L]HRQVRPHPRGHOV
%
7HPSHUDWXUHRQVRPHPRGHOV
/RRVHO\ORDGLWHPVLQWKHZDVKHUEDVNHW2YHUORDGLQJPD\QHJDWLYHO\LPSDFWZDVKSHUIRUPDQFH$GMXVWWKHORDGVL]HDFFRUGLQJO\
6HOHFWWKHZDWHUWHPSHUDWXUHIRUWKHZDVKDQGULQVHF\FOHV$OZD\VIROORZIDEULFPDQXIDFWXUHU·VFDUHODEHORULQVWUXFWLRQVZKHQ
ODXQGHULQJ
&
2SWLRQVRQVRPHPRGHOV
'
:DVK&\FOH³&\FOH6HOHFWRU.QRE
)DEULF6RIWHQHUDQG3RZHU5LQVH
6HWWKLVRSWLRQZKHQSODQQLQJWRPDQXDOO\DGGIDEULFVRIWHQHUGXULQJWKHULQVHF\FOHRUZKHQ\RXXVHH[WUDGHWHUJHQWRUEOHDFKWR
FOHDQKHDYLO\VRLOHGLWHPV,WSURYLGHVDQHQKDQFHGULQVH
7KHFKDUWEHORZZLOOKHOS\RXPDWFKWKHZDVKF\FOHVHWWLQJZLWK\RXULWHPV7KHFKDUWLVUDQNHGIURPJUHDWHVWWROHDVWZDVKLQWHQVLW\
<RXUZDVKHUPD\QRWKDYHDOOWKHVHF\FOHV
:KLWHV)RUKHDY\WROLJKWO\VRLOHGFRWWRQVKRXVHKROGOLQHQVZRUNDQGSOD\FORWKHV
5HJXODU:DVK)DVW6SLQ
&RORUV)RUKHDY\WROLJKWO\VRLOHGFRORUVDQGMHDQV
5HJXODU:DVK)DVW6SLQ 3HUPDQHQW3UHVV)RUKHDY\WROLJKWO\VRLOHGFRWWRQVKRXVHKROGOLQHQVZRUNDQGSOD\FORWKHV
3XOVHG)DVW6SLQ
ZZZ+RWSRLQWFRP
/LTXLG%OHDFK)XQQHO
7KHZDWHUILOOGLOXWHVOLTXLGFKORULQHEOHDFKDVWKHZDVKHUILOOVIRUWKHZDVKF\FOH
&KHFNFORWKLQJFDUHODEHOVIRUVSHFLDOLQVWUXFWLRQV
0HDVXUHOLTXLGEOHDFKFDUHIXOO\IROORZLQJLQVWUXFWLRQVRQWKHERWWOH
„
1HYHUSRXUXQGLOXWHGOLTXLGFKORULQHEOHDFKGLUHFWO\RQWRFORWKHVRULQWRWKHZDVK
EDVNHW
„
'RQRWSRXUSRZGHUHGEOHDFKLQWREOHDFKIXQQHO
6DIHW\,QVWUXFWLRQV
$ERXWZDVKHUIHDWXUHV
%HIRUHVWDUWLQJWKHZDVKHUSRXUPHDVXUHGDPRXQWRIEOHDFKGLUHFWO\LQWREOHDFKIXQQHO
$YRLGVSODVKLQJRURYHUILOOLQJGLVSHQVHU,I\RXSUHIHUWRXVHSRZGHUHGEOHDFKDGGLWLQWR
WKHZDVKEDVNHWZLWK\RXUGHWHUJHQW
/LTXLG)DEULF6RIWHQHU0DQXDOO\DGGGXULQJULQVHF\FOH
7XUQ2SWLRQVNQREWR)DEULF6RIWHQHU
0HDVXUHOLTXLGIDEULFVRIWHQHUFDUHIXOO\IROORZLQJLQVWUXFWLRQVRQWKHERWWOHDQGDGGGXULQJ
WKHULQVHF\FOH
127(7KH2SWLRQVNQREPXVWEHWXUQHGWR)DEULF6RIWHQHU
)$4
2SHUDWLQJ,QVWUXFWLRQV
„
'RQRWPL[FKORULQHEOHDFKZLWKDPPRQLDRUDFLGVVXFKDVYLQHJDUDQGRUUXVW
UHPRYHU0L[LQJFDQSURGXFHDWR[LFJDVZKLFKPD\FDXVHGHDWK
4:KDWLVWKHGLIIHUHQFHEHWZHHQ+HDY\DQG/LJKWVHWWLQJV"
$)RU:KLWHVDQG&RORUVWKHZDVKDJLWDWLRQWLPHLVLQFUHDVHGE\PLQXWHVDQGIRU3HUPDQHQW3UHVVE\PLQXWHV7LPHVDUH
DSSUR[LPDWH
4:KLFKF\FOHLVEHVWIRUKHDYLO\VRLOHGLWHPV"
$:KLWHVRU&RORUVF\FOHVKDYHWKHJUHDWHVWZDVKLQWHQVLW\7KLVF\FOHSURYLGHVWKHEHVWRYHUDOOFOHDQLQJ3HUPDQHQW3UHVVVKRXOG
EHXVHGIRUZULQNOHIUHHDQGSHUPDQHQWSUHVVLWHPV
4+RZFDQ,UHGXFHOLQWLQJ"
$6RUWZDVKORDGVE\IDEULFW\SHDQGZKHWKHUWKH\FROOHFWOLQWYHOYHWHHQFRUGXUR\RUSURGXFHOLQWWHUU\FORWKFKHQLOOH:DVK
VPDOOORDGVIRUDVKRUWHUDPRXQWRIWLPH
4+RZPXFKGHWHUJHQWGR,XVH"
$)RUEHVWSHUIRUPDQFHDOZD\VIROORZWKHGHWHUJHQWPDQXIDFWXUHU·VLQVWUXFWLRQVRQXVDJH0DQ\GHWHUJHQWVDUHFRQFHQWUDWHG
VRFRQVXOWWKHSURGXFWODEHODQGIROORZWKHFOHDUO\PDUNHGOLQHVRQWKHGHWHUJHQWPHDVXULQJFXSV([FHVVLYHGHWHUJHQWFDQ
QHJDWLYHO\LPSDFWWKHZDVKSHUIRUPDQFH
4+RZGRHVWKHVHOHFWLRQRI3RZHU5LQVHRU)DEULF6RIWHQHUDIIHFWZDWHUXVDJHRIP\ZDVKHU"
$6HOHFWLQJWKH3RZHU5LQVHRU)DEULF6RIWHQHUIHDWXUHZLOOLQFUHDVHWKHDPRXQWRIZDWHUXVHGE\\RXUZDVKHUGXULQJWKHULQVH
F\FOH7KHDGGHGZDWHUDVVLVWVLQWKHSURSHUGLOXWLRQRIIDEULFVRIWHQHU7KHTXDQWLW\RIZDWHUXVHGLQWKLVF\FOHLVFRPSDUDEOH
WRWKHDPRXQWXVHGLQWKHLQLWLDOILOO
&RQVXPHU6XSSRUW
4:K\GRHVWKHUHVHHPWREHOHVVULQVHZDWHUXVHGWKDQLQP\SUHYLRXVZDVKHU"
$7KHZDWHUOHYHOIRUHDFKF\FOHLQFOXGLQJWKHULQVHF\FOHKDVEHHQUHGXFHGWRFRPSO\ZLWKIHGHUDOHQHUJ\DQGZDWHU
UHJXODWLRQV<RXUQHZ*(ZDVKHULVGHVLJQHGWRDFFRPPRGDWHWKHVHUHGXFHGZDWHUOHYHOVDQGWRZDVKDQGULQVHSURSHUO\ZLWK
WKHTXDQWLW\RIZDWHUDGGHGIRUHDFKVHOHFWHGF\FOH
7URXEOHVKRRWLQJ7LSV
4:KDWLVWKHGLIIHUHQFHEHWZHHQ5HJXODUDQG3XOVHG"
$5HJXODUPHDQVWKHZDVKHUZLOOFRQWLQXRXVO\DJLWDWHGXULQJWKHZDVKF\FOH3XOVHGSURYLGHVDPRUHJHQWOHZDVKF\FOHE\
LQFOXGLQJSDXVHSHULRGVGXULQJWKHZDVKF\FOH
6DIHW\,QVWUXFWLRQV
/RDGLQJDQGXVLQJWKHZDVKHU
$OZD\VIROORZIDEULFPDQXIDFWXUHU·VFDUHODEHOZKHQODXQGHULQJ
6RUWLQJ:DVK/RDGV
6RUWE\FRORUZKLWHVOLJKWVFRORUVVRLOOHYHOIDEULF
W\SHVWXUG\FRWWRQVHDV\FDUHGHOLFDWHVDQG
ZKHWKHUWKHIDEULFSURGXFHVOLQWWHUU\FORWKFKHQLOOH
RUFROOHFWVOLQWYHOYHWHHQFRUGXUR\
3URSHU8VHRI'HWHUJHQW
)RUVSRWVDSSO\SUHWUHDWPHQWWRLWHPVDV
UHFRPPHQGHGRQWKHSURGXFWODEHO$SSOLFDWLRQ
VKRXOGEHPDGHLQWKHEDVNHWWRSUHYHQWRYHUVSUD\
ZKLFKPD\FDXVHWKHFRORULQJRQWKHOLGRUJUDSKLFV
WRIDGH
<RXFDQXVHOHVVGHWHUJHQWLI\RXKDYHVRIWZDWHUD
VPDOOHUORDGRUDOLJKWO\VRLOHGORDG
:KHQXVLQJKLJKHIILFLHQF\RUFRQFHQWUDWHG
GHWHUJHQWVFRQVXOWWKHSURGXFWODEHOWRGHWHUPLQH
DPRXQWUHTXLUHGIRURSWLPXPSHUIRUPDQFH
([FHVVLYHGHWHUJHQWZLOOQHJDWLYHO\LPSDFWZDVK
SHUIRUPDQFH
/RDGLQJWKH:DVKHU
/RDGGU\LWHPVORRVHO\LQWKHZDVKHUEDVNHW:KHQ
ORDGLQJZHWLWHPVPDNHVXUH\RXVHWWKHORDGZDWHU
OHYHOKLJKHQRXJKWRDOORZWKHLWHPVWRPRYHIUHHO\
:DWHUOHYHOVKRXOGMXVWFRYHUWKHLWHPV7RDGGLWHPV
DIWHUZDVKHUKDVVWDUWHGOLIWWKHOLGDQGVXEPHUJH
DGGLWLRQDOLWHPVQH[WWRWKHDJLWDWRU
„'RQRWZUDSORQJLWHPVOLNHVKHHWVRUSDQWVDURXQG
WKHDJLWDWRU
„'RQRWZDVKIDEULFVFRQWDLQLQJIODPPDEOH
PDWHULDOVZD[HVFOHDQLQJIOXLGVHWF
„:DVKHUZLOOQRWDJLWDWHRUVSLQZLWKWKHOLGXS
KRZHYHUWKHWLPHUZLOOFRQWLQXHWRUXQ
&DUHDQGFOHDQLQJRIWKHZDVKHU
:DVK%DVNHW/HDYHWKHOLGRSHQDIWHUZDVKLQJWR
DOORZPRLVWXUHWRHYDSRUDWH,I\RXZDQWWRFOHDQWKH
EDVNHWXVHDFOHDQVRIWFORWKGDPSHQHGZLWKOLTXLG
GHWHUJHQWWKHQULQVH'RQRWXVHKDUVKRUJULWW\
FOHDQHUV
&RQVXPHU6XSSRUW
7URXEOHVKRRWLQJ7LSV
2SHUDWLQJ,QVWUXFWLRQV
$GGGHWHUJHQWEHIRUHDGGLQJLWHPVVRWKDWWKH
GHWHUJHQWFDQZRUNHIIHFWLYHO\8VLQJWRROLWWOHRU
WRRPXFKGHWHUJHQWLVDFRPPRQFDXVHRIODXQGU\
SUREOHPV
)LOO+RVHV+RWSRLQWUHFRPPHQGVFKDQJLQJWKHKRVHV
HYHU\\HDUV
([WHULRU,PPHGLDWHO\ZLSHRIIDQ\VSLOOV:LSHZLWK
GDPSFORWK7U\QRWWRKLWVXUIDFHZLWKVKDUSREMHFWV
0RYLQJDQG6WRUDJH$VNWKHVHUYLFHWHFKQLFLDQWR
UHPRYHZDWHUIURPGUDLQSXPSDQGKRVHV6HHWKH
,QVWDOODWLRQ,QVWUXFWLRQVSDFNHGZLWKSURGXFWIRU
LQIRUPDWLRQRQKRZWRUHLQVWDOOWKHVKLSSLQJURGWR
NHHSWKHWXEVWDWLRQDU\ZKHQPRYLQJWKHZDVKHU
)RUPRUHLQIRUPDWLRQYLVLWZZZ+RWSRLQWFRPRU
FDOO*(&$5(6'RQRWVWRUHWKH
ZDVKHUZKHUHLWZLOOEHH[SRVHGWRWKHZHDWKHU
/RQJ9DFDWLRQV%HVXUHZDWHUVXSSO\LVVKXWRIIDW
IDXFHWV'UDLQDOOZDWHUIURPKRVHVLIZHDWKHUZLOOEH
EHORZIUHH]LQJ
ZZZ+RWSRLQWFRP
7URXEOHVKRRWLQJ7LSV
6DYHWLPHDQGPRQH\5HYLHZWKHFKDUWVRQWKHIROORZLQJSDJHV
RUYLVLWZZZ+RWSRLQWFRP<RXPD\QRWQHHGWRFDOOIRUVHUYLFH
:KDW7R'R
7RRPDQ\VXGV
7RRPXFKGHWHUJHQW
‡ 0HDVXUH\RXUGHWHUJHQWFDUHIXOO\8VHOHVVVRDSLI\RXKDYH
VRIWZDWHUDVPDOOHUORDGRUDOLJKWO\VRLOHGORDG
7\SHRIGHWHUJHQW
‡ 6ZLWFKWRDORZHUVXGVLQJGHWHUJHQWEUDQGDQGIROORZ
LQVWUXFWLRQVRQSDFNDJH
6RIWZDWHU
‡ 7U\OHVVGHWHUJHQW
:DWHUOHDNV
8VLQJWRRPXFKGHWHUJHQW
LQZDVKHU
‡ 8VHOHVVGHWHUJHQW8VHOHVVVRDSLI\RXKDYHVRIWZDWHU
DVPDOOHUORDGRUDOLJKWO\VRLOHGORDG
)LOOKRVHVRUGUDLQKRVHLV
LPSURSHUO\FRQQHFWHG
‡ 0DNHVXUHKRVHFRQQHFWLRQVDUHWLJKWDWIDXFHWVDQG
UXEEHUZDVKHUVDUHLQVWDOOHG0DNHVXUHHQGRIGUDLQKRVH
LVFRUUHFWO\LQVHUWHGLQDQGVHFXUHGWRGUDLQIDFLOLW\
+RXVHKROGGUDLQPD\
EHFORJJHG
‡ &KHFNKRXVHKROGSOXPELQJ<RXPD\QHHGWRFDOO
DSOXPEHU
'UDLQKRVHORRVH
‡ 0DNHVXUHGUDLQKRVHLVIXOO\VHDWHGLQEDFNRIZDVKHUDQG WKDWWKHWZRUHWDLQLQJVFUHZVDUHIXOO\VHDWHG
'UDLQKRVHUXEVRQZDOO
‡ 0DNHVXUHGUDLQKRVHGRHVQRWPDNHFRQWDFWZLWKWKHZDOO 0D\FDXVHH[FHVVLYHZHDURQWKHKRVH
&RQVWDQWZDWHUSUHVVXUH
WRWKHILOOKRVHVDWWKH
ZDWHUVRXUFH
‡ 7LJKWHQKRVHVDWWKHIDXFHWVDQGWXUQWKHZDWHURIIDIWHU
HDFKXVH
‡ &KHFNFRQGLWLRQRIWKHILOOKRVHVWKH\VKRXOGEHUHSODFHG
HYHU\\HDUV
:DWHUWHPSHUDWXUH
VHHPVLQFRUUHFW
&RROHUZDWHUWHPSHUDWXUHV
SURYLGHLPSURYHGHQHUJ\
HIILFLHQF\
‡ 1HZODXQGU\GHWHUJHQWVKDYHEHHQIRUPXODWHGWRZRUN
ZLWKFRROHUZDWHUWHPSHUDWXUHVZLWKRXWDIIHFWLQJZDVK
SHUIRUPDQFH
:DWHUVXSSO\LVWXUQHGRII
RULPSURSHUO\FRQQHFWHG
‡ 7XUQERWKKRWDQGFROGIDXFHWVIXOO\RQDQGPDNHVXUH
KRVHVDUHFRQQHFWHGWRFRUUHFWIDXFHWV
:DWHUYDOYHVFUHHQVDUH
VWRSSHGXS
‡ 7XUQRIIWKHZDWHUVRXUFHDQGUHPRYHWKHZDWHUFRQQHFWLRQ
KRVHVIURPWKHXSSHUEDFNRIWKHZDVKHU8VHDEUXVKRU
WRRWKSLFNWRFOHDQWKHVFUHHQVLQWKHPDFKLQH5HFRQQHFW
WKHKRVHVDQGWXUQWKHZDWHUEDFNRQ
+RXVHZDWHUKHDWHULV
QRWVHWSURSHUO\
‡ 0DNHVXUHKRXVHZDWHUKHDWHULVGHOLYHULQJZDWHUDW
ƒ)²ƒ)ƒ&²ƒ&
7URXEOHVKRRWLQJ7LSV
3RVVLEOH&DXVHV
2SHUDWLQJ,QVWUXFWLRQV
:$7(5
6DIHW\,QVWUXFWLRQV
%HIRUH\RXFDOOIRUVHUYLFH«
‡ 5HVHWF\FOH
:DWHUZRQ·WGUDLQ
'UDLQKRVHLVNLQNHGRU
LPSURSHUO\FRQQHFWHG
‡ 6WUDLJKWHQGUDLQKRVHDQGPDNHVXUHZDVKHULVQRW
VLWWLQJRQLW
‡ 7RSRIGUDLQRXWOHWVKRXOGEHOHVVWKDQIWP
DERYHIORRU
:DVKHUSDXVHVGXULQJ
ZDVKF\FOH
7KLVLVQRUPDO
‡ 7KLVLVQRUPDO7KHZDVKHUDOWHUQDWHVEHWZHHQDJLWDWHDQG
VRDNGXULQJVRPHZDVKF\FOHVWRJHW\RXUFORWKHVFOHDQHUZLWK
OHVVZHDU
:DVKHUSDXVHVGXULQJ
VSLQF\FOH
7KLVLVQRUPDO
‡ 7KHZDVKHUPD\SDXVHGXULQJWKHVSLQF\FOHWRUHPRYH
VRDS\ZDWHUPRUHHIILFLHQWO\
&RQVXPHU6XSSRUW
:DWHUSXPSHGRXWEHIRUH /LGOLIWHGRUF\FOHZDVSXWLQ
F\FOHLVFRPSOHWH
SDXVHIRURYHUKRXUV
6DIHW\,QVWUXFWLRQV
2SHUDWLQJ,QVWUXFWLRQV
7URXEOHVKRRWLQJ7LSV
&RQVXPHU6XSSRUW
%HIRUH\RXFDOOIRUVHUYLFH«
23(5$7,21
3RVVLEOH&DXVHV
:KDW7R'R
:DVKHUZRQ·WRSHUDWH
:DVKHULVXQSOXJJHG
‡ 0DNHVXUHFRUGLVSOXJJHGVHFXUHO\LQWRDZRUNLQJRXWOHW
:DWHUVXSSO\LVWXUQHGRII
‡ 7XUQERWKKRWDQGFROGIDXFHWVIXOO\RQ
&RQWUROVDUHQRWVHWSURSHUO\ ‡ &KHFNFRQWUROV
/LGLVRSHQ³VDIHW\IHDWXUH
SUHYHQWVDJLWDWLRQDQG
VSLQQLQJZKHQOLGLVXS
‡ &ORVHOLGDQGUHVHWF\FOHWRWKHEHJLQQLQJLIQHFHVVDU\
&LUFXLWEUHDNHUIXVHLV
WULSSHGEORZQ
‡ &KHFNKRXVHFLUFXLWEUHDNHUVIXVHV5HSODFHIXVHVRU
UHVHWEUHDNHU:DVKHUVKRXOGKDYHVHSDUDWHRXWOHW
7LPHUNQREQRWSXOOHG
‡ 3XOOWLPHUNQRE
/LGPDJQHWPLVVLQJ
‡ &DOOIRUVHUYLFH
0RYHPHQWLQVLGHPDFKLQH
ZKHQVKXWRII
6KLIWLQJPHFKDQLVPLV
GLVHQJDJLQJWKHPRWRU
‡ :KHQWKHPDFKLQHLVPDQXDOO\WXUQHGRIIWKHVKLIWHUZLOO
GLVHQJDJHWKHPRWRUEHIRUHFRPSOHWHO\VKXWWLQJGRZQ
,IOLGLVUDLVHGEHIRUHWKHPRWRULVGLVHQJDJHGLWZLOOUHVXPH
ZKHQOLGLVFORVHG
3(5)250$1&(
3RVVLEOH&DXVHV
:KDW7R'R
&ORWKHVWRRZHW
,QFRUUHFWVSLQF\FOH
VHOHFWHG
‡ 0DNHVXUHWKHVSLQF\FOHVHOHFWHGPDWFKHVWKHORDG\RXDUH
ZDVKLQJ6RPHIDEULFVZLOOIHHOZHWWHUZKHQULQVHGZLWKFROGZDWHU
&RORUHGVSRWV
,QFRUUHFWXVHRIIDEULF
VRIWHQHU
'\HWUDQVIHU
‡ &KHFNIDEULFVRIWHQHUSDFNDJHIRULQVWUXFWLRQV
‡ 3UHWUHDWVWDLQDQGUHZDVK
‡ 6RUWZKLWHVRUOLJKWO\FRORUHGLWHPVIURPGDUNFRORUV
*UD\HGRU\HOORZHG
FORWKHV
1RWHQRXJKGHWHUJHQW
‡ 8VHPRUHGHWHUJHQWHVSHFLDOO\ZLWKODUJHUORDGV
%HVXUHWRIROORZGHWHUJHQWPDQXIDFWXUHU·VGLUHFWLRQV
+DUGZDWHU
‡ 8VHDZDWHUFRQGLWLRQHUOLNH&DOJRQEUDQGRULQVWDOO
DZDWHUVRIWHQHU
:DWHULVQRWKRWHQRXJK
‡ 0DNHVXUHZDWHUKHDWHULVGHOLYHULQJZDWHUDW
ƒ)²ƒ)ƒ&²ƒ&
:DVKHULVRYHUORDGHG
‡ 6HOHFWORDGVL]HWRPDWFKFORWKHVORDG
'HWHUJHQWLVQRW
GLVVROYLQJ
‡ $GGGHWHUJHQWEHIRUH\RXORDGLWHPV
'\HWUDQVIHU
‡ 6RUWFORWKHVE\FRORU,IIDEULFODEHOVWDWHVZDVKVHSDUDWHO\
XQVWDEOHG\HVPD\EHLQGLFDWHG
/LQWRUUHVLGXHRQ
FORWKHV
&ORWKHVDUHDLURUOLQHGULHG
‡ ,I\RXGRQRWGU\\RXUFORWKHVZLWKDFORWKHVGU\HU\RXU
FORWKHVPD\UHWDLQPRUHOLQW
,QFRUUHFWVRUWLQJ
‡ 6HSDUDWHOLQWSURGXFHUVIURPOLQWFROOHFWRUV
:DVKLQJWRRORQJ
‡ :DVKVPDOOORDGVIRUDVKRUWHUWLPHWKDQODUJHUORDGV
'HWHUJHQWQRWGLVVROYLQJ
‡ $GGGHWHUJHQWEHIRUH\RXORDGLWHPV
‡ 7U\DOLTXLGGHWHUJHQW
‡ 8VHZDUPHUZDWHUWHPSHUDWXUH
2YHUORDGLQJ
‡ /RDGFORWKHVORRVHO\LQWKHZDVKHUEDVNHW$GMXVWORDGVL]H
EDVHGRQLWHPVVL]HDQGPDWHULDO
‡ 0DNHVXUHORDGVL]HVHOHFWHGPDWFKHVFORWKHVORDGVL]H
,QFRUUHFWXVHRIIDEULF
VRIWHQHU
‡ &KHFNIDEULFVRIWHQHUSDFNDJHIRULQVWUXFWLRQV
ZZZ+RWSRLQWFRP
3RVVLEOH&DXVHV
:KDW7R'R
3LOOLQJ
5HVXOWRIQRUPDOZHDURQ
SRO\FRWWRQEOHQGVDQG
IX]]\IDEULFV
‡ :KLOHWKLVLVQRWFDXVHGE\WKHZDVKHU\RXFDQVORZWKH
SLOOLQJSURFHVVE\ZDVKLQJJDUPHQWVLQVLGHRXW
6QDJVKROHVWHDUVULSV
RUH[FHVVLYHZHDU
3LQVVQDSVKRRNVVKDUS
EXWWRQVEHOWEXFNOHV
]LSSHUVDQGVKDUSREMHFWV
OHIWLQSRFNHWV
‡ )DVWHQVQDSVKRRNVEXWWRQVDQG]LSSHUV
‡ 5HPRYHORRVHLWHPVOLNHSLQVREMHFWVLQSRFNHWVDQG
VKDUSEXWWRQV
‡ 7XUQNQLWVZKLFKVQDJHDVLO\LQVLGHRXW
8QGLOXWHGFKORULQHEOHDFK
‡ &KHFNEOHDFKSDFNDJHLQVWUXFWLRQVIRUSURSHUDPRXQW
‡ 1HYHUDGGXQGLOXWHGEOHDFKWRZDVKRUDOORZFORWKHVWR
FRPHLQFRQWDFWZLWKXQGLOXWHGEOHDFK
&KHPLFDOVOLNHKDLUEOHDFKRU ‡ 5LQVHLWHPVWKDWPD\KDYHFKHPLFDOVRQWKHPEHIRUH
G\HSHUPDQHQWZDYHVROXWLRQ ZDVKLQJ
:ULQNOLQJ
,PSURSHUVRUWLQJ
‡ $YRLGPL[LQJKHDY\LWHPVOLNHZRUNFORWKHVZLWKOLJKWLWHPV
OLNHEORXVHV
‡ 7U\DIDEULFVRIWHQHU
2YHUORDGLQJRULQFRUUHFW
ZDWHUOHYHO
‡ /RDG\RXUZDVKHUVRFORWKHVKDYHHQRXJKURRPWRPRYH
IUHHO\ZLWKZDWHUFRYHULQJDOORIWKHFORWKHV
,QFRUUHFWZDVKDQG
GU\F\FOHV
‡ 0DWFK&\FOHVHOHFWLRQWRWKHW\SHRIIDEULF\RXDUHZDVKLQJ
HVSHFLDOO\IRUHDV\FDUHORDGV
5HSHDWHGZDVKLQJLQ
ZDWHUWKDWLVWRRKRW
‡ :DVKLQZDUPRUFROGZDWHU
6281'6
3RVVLEOH&DXVHV
5HDVRQ
´0HWDOOLFFOLFNLQJµ
6KLIWHUPHFKDQLVPLV
HQJDJLQJRUGLVHQJDJLQJ
‡ 7KHGULYHV\VWHPZLOOHQJDJHDWWKHVWDUWRIDJLWDWHDQG
GLVHQJDJHZKHQDJLWDWHLVFRPSOHWH7KLVRFFXUVPXOWLSOH
WLPHVGXULQJWKHZDVK
%DFNDQGIRUWK´VZRRVKµ
RUOLJKW´FOLFNLQJµVRXQG
GXULQJDJLWDWH
(OHFWULFPRWRUUHYHUVLQJ
GLUHFWLRQ
‡ 7KLVPDFKLQHKDVDGULYHV\VWHPWKDWGRHVQ·WXVHJHDUV
7KLVVRXQGLVWKHPRWRUURWDWLQJEDFNDQGIRUWKWRFOHDQ
\RXUODXQGU\
´&OLFNµZKHQZDWHU
VWRSVILOOLQJ
5HOD\VZLWFK
‡ 7KHUHOD\PDNHVDFOLFNVRXQGZKHQDFWLYDWHG7KHZDWHU
OHYHODFWLYDWHVWKHUHOD\DQGVWRSVILOOLQJ
´&OLFNLQJµEHKLQG&RQWURO
3DQHOGXULQJILOO
$XWRPDWLF7HPSHUDWXUH
&RQWURO9DOYH
‡ 7ZRYDOYHVPL[FROGDQGKRWZDWHU7KH´FOLFNLQJµLVZKHQHLWKHU
YDOYHWXUQVRQRURIIWRUDLVHRUORZHUWKHILOOZDWHUWHPSHUDWXUH
:DWHUIORZFKDQJHV
GXULQJILOO
$XWRPDWLF7HPSHUDWXUH
&RQWURO9DOYH
‡ 7ZRYDOYHVPL[FROGDQGKRWZDWHU7KHIORZFKDQJHVZKHQHLWKHU
YDOYHWXUQVRQRURIIWRUDLVHRUORZHUWKHILOOZDWHUWHPSHUDWXUH
0RWRU´ZKLQLQJXSµRU
´FRDVWLQJGRZQµLQVSLQ
0RWRUUDPSLQJXSGRZQ
GXULQJVSLQF\FOH
‡ 7KHPRWRUZLOOVSHHGXSLQFUHPHQWDOO\GXULQJWKHVSLQF\FOH
:KHQVSLQLVFRPSOHWHLWZLOOFRDVWXQWLOLWVWRSV
´+XPPLQJµ
:DWHUGUDLQSXPS
‡ 7KHGUDLQSXPSZLOOPDNHDKXPPLQJVRXQGZKHQSXPSLQJ
RXWZDWHUDIWHUDJLWDWLRQVWRSVDQGFRQWLQXHXQWLOVSLQLV
FRPSOHWH
´*XUJOLQJµ
:DWHUGUDLQSXPS
‡ :KHQWKHSXPSVWDUWVGUDZLQJLQDLULWVWDUWVWRJXUJOH
7KHZDVKHUVKRXOGWKHQEHJLQVSLQQLQJDQGWKHVRXQGZLOO
FRQWLQXHXQWLOLWLVGRQHVSLQQLQJ
:DVKHULVQRLV\
:DVKHULVXQHYHQ
‡ 7ROHYHOWKHIURQWRIWKHZDVKHUDGMXVWWKHIURQWOHYHOLQJOHJV
E\URWDWLQJWKHLQGLYLGXDOOHJLQWKHSURSHUGLUHFWLRQIRUXS
RUGRZQ7ROHYHOWKHEDFNRIWKHZDVKHUOLIWWKHEDFNRIWKH
PDFKLQHµFPDQGVHWGRZQ
6KLSSLQJURGLVVWLOODVVHPEOHG ‡ 7RUHPRYHWKHVKLSSLQJURGIURPWKHZDVKHUSXOOWKH\HOORZ LQWKHXQLW
WDJDQGUHPRYHWKHDWWDFKHGURGIURPWKHERWWRPULJKWKDQG
VLGHRIWKHZDVKHU
2SHUDWLQJ,QVWUXFWLRQV
3(5)250$1&(FRQW
6DIHW\,QVWUXFWLRQV
7URXEOHVKRRWLQJ7LSV
&RQVXPHU6XSSRUW
&RQVXPHU6XSSRUW
7URXEOHVKRRWLQJ7LSV
2SHUDWLQJ,QVWUXFWLRQV
6DIHW\,QVWUXFWLRQV
1RWHV«
+RWSRLQW:DVKHU:DUUDQW\
6WDSOH\RXUUHFHLSWKHUH
3URRIRIWKHRULJLQDOSXUFKDVH
GDWHLVQHHGHGWRREWDLQVHUYLFH
XQGHUWKHZDUUDQW\
)RU7KH3HULRG2I
:H:LOO5HSODFH
2QH<HDU
)URPWKHGDWHRIWKH
RULJLQDOSXUFKDVH
$Q\IDFWRU\VSHFLILHGSDUWRIWKHZDVKHUZKLFKIDLOVGXHWRDGHIHFWLQPDWHULDOVRUZRUNPDQVKLS
'XULQJWKLVOLPLWHGRQH\HDUZDUUDQW\ZHZLOODOVRSURYLGHIUHHRIFKDUJHDOOODERUDQGUHODWHG
VHUYLFHWRUHSODFHWKHGHIHFWLYHSDUW
„ 6HUYLFHWULSVWR\RXUKRPHWRWHDFK\RXKRZWRXVHWKH
SURGXFW
„ ,PSURSHULQVWDOODWLRQGHOLYHU\RUPDLQWHQDQFH
„ )DLOXUHRIWKHSURGXFWLILWLVDEXVHGPLVXVHGRUXVHGIRU
RWKHUWKDQWKHLQWHQGHGSXUSRVHRUXVHGFRPPHUFLDOO\
„ 5HSODFHPHQWRIKRXVHIXVHVRUUHVHWWLQJRIFLUFXLW
EUHDNHUV
„ 3URGXFWVZKLFKDUHQRWGHIHFWLYHRUEURNHQRUZKLFKDUH
ZRUNLQJDVGHVFULEHGLQWKH2ZQHU·V0DQXDO
„ 'DPDJHWRWKHSURGXFWFDXVHGE\DFFLGHQWILUHIORRGVRU
DFWVRI*RG
„ ,QFLGHQWDORUFRQVHTXHQWLDOGDPDJHFDXVHGE\SRVVLEOH
GHIHFWVZLWKWKLVDSSOLDQFH
„ 'HIHFWVRUGDPDJHGXHWRRSHUDWLRQLQIUHH]LQJ
WHPSHUDWXUHV
„ 'DPDJHFDXVHGDIWHUGHOLYHU\
„3URGXFWQRWDFFHVVLEOHWRSURYLGHUHTXLUHGVHUYLFH
7KLVZDUUDQW\LVH[WHQGHGWRWKHRULJLQDOSXUFKDVHUDQGDQ\VXFFHHGLQJRZQHUIRUSURGXFWVSXUFKDVHGIRUKRPHXVHZLWKLQWKH
86$,IWKHSURGXFWLVORFDWHGLQDQDUHDZKHUHVHUYLFHE\D*($XWKRUL]HG6HUYLFHULVQRWDYDLODEOH\RXPD\EHUHVSRQVLEOHIRUD
WULSFKDUJHRU\RXPD\EHUHTXLUHGWREULQJWKHSURGXFWWRDQ$XWKRUL]HG*(6HUYLFHORFDWLRQ,Q$ODVNDWKHZDUUDQW\H[FOXGHV
WKHFRVWRIVKLSSLQJRUVHUYLFHFDOOVWR\RXUKRPH
,I\RXQHHGWRRUGHUUHSODFHPHQWSDUWVZHUHFRPPHQGWKDW\RXRQO\XVH*(IDFWRU\VSHFLILHGSDUWV7KHVHSDUWVDUHGHVLJQHGWR
ZRUNZLWK\RXUDSSOLDQFHDQGDUHPDQXIDFWXUHGDQGWHVWHGWRPHHW*(VSHFLILFDWLRQV
6RPHVWDWHVGRQRWDOORZWKHH[FOXVLRQRUOLPLWDWLRQRILQFLGHQWDORUFRQVHTXHQWLDOGDPDJHV7KLVZDUUDQW\JLYHV\RXVSHFLILF
OHJDOULJKWVDQG\RXPD\DOVRKDYHRWKHUULJKWVZKLFKYDU\IURPVWDWHWRVWDWH7RNQRZZKDW\RXUOHJDOULJKWVDUHFRQVXOW\RXU
ORFDORUVWDWHFRQVXPHUDIIDLUVRIILFHRU\RXUVWDWH·V$WWRUQH\*HQHUDO
&RQVXPHU6XSSRUW
:DUUDQWRU*HQHUDO(OHFWULF&RPSDQ\/RXLVYLOOH.<
7URXEOHVKRRWLQJ7LSV
(;&/86,212),03/,(':$55$17,(6³<RXUVROHDQGH[FOXVLYHUHPHG\LVSURGXFWUHSDLUDVSURYLGHGLQWKLV/LPLWHG
:DUUDQW\$Q\LPSOLHGZDUUDQWLHVLQFOXGLQJWKHLPSOLHGZDUUDQWLHVRIPHUFKDQWDELOLW\RUILWQHVVIRUDSDUWLFXODU
SXUSRVHDUHOLPLWHGWRRQH\HDURUWKHVKRUWHVWSHULRGDOORZHGE\ODZ
2SHUDWLQJ,QVWUXFWLRQV
:KDW,V1RW&RYHUHG
6DIHW\,QVWUXFWLRQV
$OOZDUUDQW\VHUYLFHSURYLGHGE\RXU)DFWRU\6HUYLFH&HQWHUVRU
DQDXWKRUL]HG&XVWRPHU&DUHŠWHFKQLFLDQ7RVFKHGXOHVHUYLFH
RQOLQHKRXUVDGD\YLVLWXVDWZZZ+RWSRLQWFRPRUFDOO
*(&$5(63OHDVHKDYHVHULDOQXPEHUDQG
PRGHOQXPEHUDYDLODEOHZKHQFDOOLQJIRUVHUYLFH
&RQVXPHU6XSSRUW
+RWSRLQW:HEVLWH
ZZZ+RWSRLQWFRP
+DYHDTXHVWLRQRUQHHGDVVLVWDQFHZLWK\RXUDSSOLDQFH"7U\WKH+RWSRLQW:HEVLWHKRXUVDGD\DQ\GD\RI
WKH\HDU<RXFDQDOVRVKRSIRUPRUHJUHDW+RWSRLQWSURGXFWVDQGWDNHDGYDQWDJHRIDOORIRXURQOLQHVXSSRUW
VHUYLFHVGHVLJQHGIRU\RXUFRQYHQLHQFH
6FKHGXOH6HUYLFH
ZZZ+RWSRLQWFRP
([SHUW+RWSRLQWUHSDLUVHUYLFHLVRQO\RQHVWHSDZD\IURP\RXUGRRU*HWRQOLQHDQGVFKHGXOH\RXUVHUYLFHDW
\RXUFRQYHQLHQFHKRXUVDQ\GD\RIWKH\HDU2UFDOO*(&$5(6GXULQJQRUPDOEXVLQHVV
KRXUV
5HDO/LIH'HVLJQ6WXGLR
*($SSOLDQFHVFRP
*(VXSSRUWVWKH8QLYHUVDO'HVLJQFRQFHSW³SURGXFWVVHUYLFHVDQGHQYLURQPHQWVWKDWFDQEHXVHGE\SHRSOH
RIDOODJHVVL]HVDQGFDSDELOLWLHV:HUHFRJQL]HWKHQHHGWRGHVLJQIRUDZLGHUDQJHRISK\VLFDODQGPHQWDO
DELOLWLHVDQGLPSDLUPHQWV)RUGHWDLOVRI*(·V8QLYHUVDO'HVLJQDSSOLFDWLRQVLQFOXGLQJNLWFKHQGHVLJQLGHDV
IRUSHRSOHZLWKGLVDELOLWLHVFKHFNRXWRXU:HEVLWHWRGD\)RUWKHKHDULQJLPSDLUHGSOHDVHFDOO7''*($&
([WHQGHG:DUUDQWLHV
*($SSOLDQFHVFRP
3XUFKDVHD*(H[WHQGHGZDUUDQW\DQGOHDUQDERXWVSHFLDOGLVFRXQWVWKDWDUHDYDLODEOHZKLOH\RXUZDUUDQW\
LVVWLOOLQHIIHFW<RXFDQSXUFKDVHLWRQOLQHDQ\WLPHRUFDOOGXULQJQRUPDOEXVLQHVVKRXUV*(
&RQVXPHU+RPH6HUYLFHVZLOOVWLOOEHWKHUHDIWHU\RXUZDUUDQW\H[SLUHV
3DUWVDQG$FFHVVRULHV
ZZZ+RWSRLQWFRP
,QGLYLGXDOVTXDOLILHGWRVHUYLFHWKHLURZQDSSOLDQFHVFDQKDYHSDUWVRUDFFHVVRULHVVHQWGLUHFWO\WRWKHLUKRPHV
9,6$0DVWHU&DUGDQG'LVFRYHUFDUGVDUHDFFHSWHG2UGHURQOLQHDQ\WLPHRUE\SKRQHDW
GXULQJQRUPDOEXVLQHVVKRXUV
,I\RXQHHGWRRUGHUUHSODFHPHQWSDUWVZHUHFRPPHQGWKDW\RXRQO\XVH*(IDFWRU\VSHFLILHGSDUWV7KHVH
SDUWVDUHGHVLJQHGWRZRUNZLWK\RXUDSSOLDQFHDQGDUHPDQXIDFWXUHGDQGWHVWHGWRPHHW*(VSHFLILFDWLRQV
,QVWUXFWLRQVFRQWDLQHGLQWKLVPDQXDOFRYHUSURFHGXUHVWREHSHUIRUPHGE\DQ\XVHU2WKHUVHUYLFLQJ
JHQHUDOO\VKRXOGEHUHIHUUHGWRTXDOLILHGVHUYLFHSHUVRQQHO&DXWLRQPXVWEHH[HUFLVHGVLQFHLPSURSHU
VHUYLFLQJPD\FDXVHXQVDIHRSHUDWLRQ
&RQWDFW8V
ZZZ+RWSRLQWFRP
,I\RXDUHQRWVDWLVILHGZLWKWKHVHUYLFH\RXUHFHLYHIURP+RWSRLQWYLVLWRXU:HEVLWHRUZULWHWR
*HQHUDO0DQDJHU&XVWRPHU5HODWLRQV
+RWSRLQW$SSOLDQFH3DUN
/RXLVYLOOH.<
5HJLVWHU<RXU$SSOLDQFH
ZZZ+RWSRLQWFRP
5HJLVWHU\RXUQHZDSSOLDQFHRQOLQH³DW\RXUFRQYHQLHQFH7LPHO\SURGXFWUHJLVWUDWLRQZLOODOORZIRUHQKDQFHG
FRPPXQLFDWLRQDQGSURPSWVHUYLFHXQGHUWKHWHUPVRI\RXUZDUUDQW\VKRXOGWKHQHHGDULVH<RXPD\DOVRPDLO
LQWKHSUHSULQWHGUHJLVWUDWLRQFDUGLQFOXGHGLQWKHSDFNLQJPDWHULDO
3ULQWHGLQWKH8QLWHG6WDWHV
,QVWUXFFLRQHV
GHVHJXULGDG 0DQXDOGHO
SURSLHWDULR
,QVWUXFFLRQHVGHRSHUDFLyQ
$MXVWHVGHFRQWURO &yPRFDUJDU\XVDU
ODODYDGRUD &XLGDGR\OLPSLH]D
GHODODYDGRUD
)XQFLRQHV 3DQHOGHFRQWURO &RQVHMRVSDUDODVROXFLyQ
GHSUREOHPDV 6RSRUWHDOFRQVXPLGRU
*DUDQWtD 6RSRUWHDOFRQVXPLGRU (VFULEDHOQ~PHURGHPRGHOR
\GHVHULHDTXt
*
/DYDGRUDV
ZZZ+RWSRLQWFRP
1RGHPRGHORBBBBBBBBBBBBB
1RGHVHULH BBBBBBBBBBBBBBB
3XHGHHQFRQWUDUORV
EDMRODSXHUWD
GHODODYDGRUD
*(
,1)250$&,Ï1'(6(*85,'$',03257$17(
/($72'$6/$6,16758&&,21(6$17(6'(86$5
6HJXULGDG
RUVXVHJXULGDGGHEHVHJXLUODVLQGLFDFLRQHVGHHVWHPDQXDOSDUD
£$'9(57(1&,$3PLQLPL]DUHOULHVJRGHLQFHQGLRRH[SORVLyQGHVFDUJDHOpFWULFDRSDUD
HYLWDUGDxRVDODSURSLHGDGOHVLRQHVSHUVRQDOHVRPXHUWH
6(*85,'$''(/&$/(17$'25'($*8$
(QGHWHUPLQDGDVFRQGLFLRQHVHQXQFDOHQWDGRUGHDJXDTXHQRVHKD\DXWLOL]DGRGXUDQWHXQ
PtQLPRGHGRVVHPDQDVVHSXHGHSURGXFLUJDVKLGUyJHQR(OJDVKLGUyJHQRSXHGHUHVXOWDUH[SORVLYR
HQGHWHUPLQDGDVFLUFXQVWDQFLDV
6LHODJXDFDOLHQWHQRVHKDXWLOL]DGRSRUGRVVHPDQDVRPiVSUHYHQJDODSRVLELOLGDGGHVXIULUGDxRVROHVLRQHV
DEULHQGRWRGRVORVJULIRVGHDJXDFDOLHQWH\GHMiQGRODFRUUHUGXUDQWHYDULRVPLQXWRV5HDOLFHHVWHSURFHVRDQWHV
GHXWLOL]DUFXDOTXLHUHOHFWURGRPpVWLFRTXHVHFRQHFWHDOVLVWHPDGHDJXDFDOLHQWH(VWHVHQFLOORSURFHGLPLHQWROH
SHUPLWLUiOLEHUDUWRGRHOJDVKLGUyJHQRDFXPXODGR'HELGRDTXHHOJDVHVLQIODPDEOHQRIXPHQLXWLOLFHQLQJXQD
OODPDRHOHFWURGRPpVWLFRGXUDQWHHOSURFHVR
2SHUDFLyQ
,167$/$&,Ï1&255(&7$
/DODYDGRUDVHGHEHLQVWDODU\FRORFDUFRUUHFWDPHQWHGHDFXHUGRFRQODVLQVWUXFFLRQHVGHLQVWDODFLyQ
DQWHVGHXWLOL]DUOD6LQRUHFLELyODKRMDFRQLQVWUXFFLRQHVGHLQVWDODFLyQSXHGHREWHQHUXQD
YLVLWDQGRZZZ+RWSRLQWFRPROODPDQGRDO*(&$5(6
„,QVWDOHRDOPDFHQHODODYDGRUDHQXQOXJDUGRQGH
QRHVWpH[SXHVWDDWHPSHUDWXUDVEDMRFHURQLDODV
LQFOHPHQFLDVFOLPiWLFDV\DTXHHVWRSXHGHSURYRFDU
GDxRVLUUHYHUVLEOHVHLQYDOLGDUODJDUDQWtD
6ROXFLRQDUSUREOHPDV
„&RQHFWHFRUUHFWDPHQWHDWLHUUDODODYDGRUDGH
FRQIRUPLGDGFRQWRGRVORVFyGLJRV\RUGHQDQ]DV
UHJXODWRULDV6LJDODLQIRUPDFLyQGH,QVWUXFFLRQHVGH
LQVWDODFLyQ
„3DUDDVHJXUDUXQDLQVWDODFLyQDGHFXDGDGHMH
FRUUHUGRVFLFORVGH:KLWHV5LQVH%ODQFRV
(QMXDJXHFRQWDPDxRGHFDUJDSHTXHxD$17(6
GHUHDOL]DUHOSULPHUODYDGR
(VWDODYDGRUDQRLQFOX\HPDQJXHUDVGHVXPLQLVWUR
GHDJXD
*(UHFRPLHQGDHQIiWLFDPHQWHHOXVRGHSLH]DV
HVSHFLILFDGDVGHIiEULFD$FRQWLQXDFLyQVH
HQFXHQWUDXQDOLVWDGHPDQJXHUDVGHIiEULFD
GLVSRQLEOHVSDUDODFRPSUD(VWDVPDQJXHUDV
HVWiQIDEULFDGDV\SUREDGDVSDUDFXPSOLUFRQODV
HVSHFLILFDFLRQHVGH*(
3LH]DV\DFFHVRULRV
6ROLFtWHORVRQOLQHKR\PLVPRD*($SSOLDQFHSDUWV
FRPODVKRUDVGHOGtDRSRUWHOpIRQRDO
HQKRUDULRQRUPDOGHWUDEDMR
1~PHURGH3LH]D
$FFHVRULR
30;
0DQJXHUDVGHJRPD
GHVXPLQLVWURGHDJXD
GHSLHV
2
30;
:;;
0DQJXHUDVWUHQ]DGD
GHVXPLQLVWURGHDJXD
GHSLHV
/LPSLDGRU7LGHŠSDUD
/DYDGRUDV
:;;
%DQGHMDGHO3LVRGHOD
/DYDGRUD
6RSRUWHDOFRQVXPLGRU
*(UHFRPLHQGDHQIiWLFDPHQWHHOXVRGHPDQJXHUDV
QXHYDVGHVXPLQLVWURGHDJXD/DVPDQJXHUDVVH
GHVJDVWDQFRQHOWLHPSR\GHEHQUHHPSOD]DUVH
FDGDDxRVSDUDUHGXFLUHOULHVJRGHIDOODVHQODV
PDQJXHUDV\GDxRVSURYRFDGRVSRUHODJXD
=21$'(/$9$'(52
„0DQWHQJDOD]RQDSRUGHEDMR\DOUHGHGRUGH
VXVHOHFWURGRPpVWLFRVOLEUHVGHPDWHULDOHV
FRPEXVWLEOHVFRPRSHOXVDSDSHOWUDSRV
SURGXFWRVTXtPLFRVHWF
7LGHŠHVXQDPDUFDUHJLVWUDGDGH3URFWHU*DPEOH
„(VQHFHVDULRYLJLODUFRQDWHQFLyQDORVQLxRV
VLXWLOL]DQODODYDGRUDRVHHQFXHQWUDQHQODV
SUR[LPLGDGHV1RGHMHTXHORVQLxRVMXHJXHQVREUH
pVWHXRWURHOHFWURGRPpVWLFRFRQpORHQVXLQWHULRU
ZZZ+RWSRLQWFRP
„1XQFDLQWURGX]FDODVPDQRVHQODODYDGRUD
PLHQWUDVpVWDVHHQFXHQWUHHQPRYLPLHQWR(VSHUH
DTXHODPiTXLQDVHKD\DGHWHQLGRSRUFRPSOHWR
DQWHVGHDEULUODWDSD
8WLOLFHHVWH
HOHFWURGRPpVWLFR „1RPH]FOHEODQTXHDGRUHVFORUDGRVFRQDPRQtDFR
VyORSDUDHOXVR RiFLGRVFRPRYLQDJUHRGHVR[LGDQWHV/DPH]FOD
TXHVHGHVFULEH GHGLVWLQWRVSURGXFWRVTXtPLFRVSXHGHSURGXFLU
HQHVWHPDQXDO JDVHVWy[LFRVTXHSXHGHQFDXVDUODPXHUWH
GHOSURSLHWDULR
„3DUDPLQLPL]DUODSRVLELOLGDGGHGHVFDUJDHOpFWULFD
GHVHQFKXIHHOHOHFWURGRPpVWLFRGHODFRUULHQWHR
GHVFRQHFWHODODYDGRUDHQHOSDQHOGHGLVWULEXFLyQ
GHODYLYLHQGDTXLWDQGRHOIXVLEOHRDSDJDQGRHO
LQWHUUXSWRUDQWHVGHUHDOL]DUFXDOTXLHUWDUHDGH
PDQWHQLPLHQWRROLPSLH]D
127$(OOOHYDUODSHULOODVHOHFWRUDGHFLFORDOD
SRVLFLyQ2))XRSULPLU3$86(12GHVFRQHFWDHO
HOHFWURGRPpVWLFRGHODDOLPHQWDFLyQ
„1RLQWHQWHHQQLQJ~QFDVRXWLOL]DUODODYDGRUD
VLHVWiGDxDGDIXQFLRQDLQFRUUHFWDPHQWHHVWi
SDUFLDOPHQWHGHVPRQWDGDOHIDOWDQSLH]DVR
DOJXQDVHVWiQURWDVLQFOXLGRVHOFDEOHRHOHQFKXIH
2SHUDFLyQ
„1RODYHQLVHTXHSUHQGDVTXHVHKD\DQOLPSLDGR
ODYDGRHPSDSDGRRPDQFKDGRFRQVXVWDQFLDV
LQIODPDEOHVRH[SORVLYDVFRPRFHUDDFHLWH
SLQWXUDJDVROLQDGHVHQJUDVDQWHVGLVROYHQWHVGH
OLPSLH]DHQVHFRTXHURVHQRHWFTXHSXHGDQ
SUHQGHUVHRH[SORVLRQDU1RDxDGDQLQJXQDGH
HVWDVVXVWDQFLDVDODJXDGHODYDGR1RXWLOLFHQL
FRORTXHQLQJXQDGHHVWDVVXVWDQFLDVHQWRUQRDOD
ODYDGRUDRODVHFDGRUDGXUDQWHHOIXQFLRQDPLHQWR
„(OSURFHVRGHODYDGRSXHGHUHGXFLUHOWLHPSR
SUHYLRDODLQIODPDFLyQGHORVWHMLGRV3DUDHYLWDU
HVWHHIHFWRVLJDFRQDWHQFLyQODVLQVWUXFFLRQHVGH
ODYDGR\FXLGDGRGHOIDEULFDQWHGHODSUHQGD
6HJXULGDG
$/87,/,=$5/$/$9$'25$
&8$1'212(67e(1862
„$QWHVGHGHVKDFHUVHGHXQDODYDGRUDRGH
GHVHFKDUODTXLWHODSXHUWDGHODODYDGRUDSDUD
HYLWDUTXHORVQLxRVVHHVFRQGDQHQVXLQWHULRU
„1RLQWHQWHUHSDUDUQLVXVWLWXLUQLQJXQDSLH]D
GHHVWHHOHFWURGRPpVWLFRDPHQRVTXHVH
UHFRPLHQGHGHPDQHUDH[SOtFLWDHQHOPDQXDOGHO
SURSLHWDULR
RHQLQVWUXFFLRQHVSXEOLFDGDVGHXVR\UHSDUDFLyQ
TXHVHDQFRPSUHQVLEOHV\TXHSXHGDUHDOL]DUXVWHG
„1RPDQLSXOHORVFRQWUROHV
/($<6,*$(67$,1)250$&,Ï1'(6(*85,'$'
&8,'$'26$0(17(
&216(59((67$6,16758&&,21(6
6ROXFLRQDUSUREOHPDV
„&LHUUHODVOODYHVGHSDVRPLQLPL]DUODVIXJDVHQ
FDVRGHTXHVHSURGX]FDXQDURWXUDRJULHWD
&RPSUXHEHHOHVWDGRGHODVPDQJXHUDVGH
OOHQDGR+RWSRLQWUHFRPLHQGDHOFDPELRGHODV
PDQJXHUDVFDGDDxRV
6RSRUWHDOFRQVXPLGRU
3DQHOGHFRQWURO
3DVR
3DVR
‡$JUHJXHHOGHWHUJHQWH
3DVR
‡$JUHJXHODVSUHQGDV
3DVR
‡6HOHFFLRQHHOWDPDxRGHODFDUJD
‡&LHUUHODSXHUWD
‡6HOHFFLRQHODWHPSHUDWXUD
‡7LUHODSHULOOD
‡6HOHFFLRQHHOFLFORGHODYDGR
‡6HOHFFLRQHRSFLRQHV
*XtDUiSLGD
/2$'6,=(
$
&RQWUROHV
7(03(5$785(
237,216
%
&
$
7DPDxRGHFDUJDHQDOJXQRVPRGHORV
%
7HPSHUDWXUDHQDOJXQRVPRGHORV
&
'
'
$JUHJXHODVSUHQGDVVLQDSUHWDUHQHOWDPERUGHODODYDGRUD6REUHFDUJDUHOWDPERUSXHGHSURGXFLUXQLPSDFWRQHJDWLYRHQHO
GHVHPSHxRGHODYDGR$MXVWHHOWDPDxRGHODFDUJDVHJ~QFRUUHVSRQGD
6HOHFFLRQHODWHPSHUDWXUDGHODJXDSDUDORVFLFORVGHODYDGR\HQMXDJXH&XDQGRUHDOLFHHOODYDGRREVHUYHVLHPSUHODVLQVWUXFFLRQHV
RUyWXORVGHFXLGDGRVGHOIDEULFDQWHGHOWHMLGR
2SWLRQVHQDOJXQRVPRGHORV
6XDYL]DQWHGH7HODV\(QMXDJXH3RZHU
&RQILJXUHHVWDRSFLyQDOSODQLILFDUHODJUHJDGRPDQXDOGHVXDYL]DQWHGHWHODGXUDQWHHOFLFORGHHQMXDJXHRFXDQGRVHXWLOL]D
GHWHUJHQWHREODQTXHDGRUH[WUDSDUDOLPSLDUSUHQGDVPX\VXFLDV%ULQGDXQHQMXDJXHHQIUtRPHMRUDGR
&LFORGHODYDGR³SHULOODVHOHFWRUDGHOFLFOR
/DWDEODVLJXLHQWHORD\XGDUiDFRPELQDUODFRQILJXUDFLyQGHFLFORGHODYDGRFRQVXVSUHQGDV/DWDEODHVWiFODVLILFDGDGHPD\RUD
PHQRULQWHQVLGDGGHODYDGR
6XODYDGRUDQRSXHGHWHQHUWRGRVHVWRVFLFORV
:KLWHV%ODQFRV3DUDSUHQGDVURSDGHFDPDGHWUDEDMR\GHMXHJRGHDOJRGyQPX\RPHGLDQDPHQWHVXFLDV
/DYDGR&RP~Q&HQWULIXJDGR5iSLGR
&RORUV&RORUHV3DUDSUHQGDVGHFXLGDGRIiFLOOLEUHGHDUUXJDV\GHSODQFKDGRSHUPDQHQWH
/DYDGR&RP~Q&HQWULIXJDGR5iSLGR
3HUPDQHQW3UHVV3UHVLyQ3HUPDQHQWH3DUDFRORUHV\YDTXHURVFRQVXFLHGDGGHLQWHQVDDOLJHUD
3XOVDGR&HQWULIXJDGR5iSLGR
)XQFLRQHVGHODODYDGRUD
ZZZ+RWSRLQWFRP
(OOOHQDGRGHDJXDGLOX\HHOEODQTXHDGRUOtTXLGRFRQFORURDPHGLGDTXHVHYDOOHQDQGRSDUDHO
FLFORGHODYDGR
/HDODVHWLTXHWDVGHFXLGDGRGHODVSUHQGDVSDUDGHWHUPLQDUVLKD\LQVWUXFFLRQHVHVSHFLDOHV
0LGDODFDQWLGDGGHEODQTXHDGRUOtTXLGRFRQWRGRFXLGDGRVLJXLHQGRODVLQVWUXFFLRQHVGH
6HJXULGDG
(PEXGRSDUDHOEODQTXHDGRUOtTXLGR
ODERWHOOD
„
1RYLHUWDQXQFDEODQTXHDGRUOtTXLGRFRQFORURVLQGLOXLUGLUHFWDPHQWHVREUHODURSDQL
HQHOFHVWRGHODYDGR
„
1RYLHUWDEODQTXHDGRUHQSROYRHQHOHPEXGRGHOEODQTXHDGRU
$QWHVGHHQFHQGHUODODYDGRUDYLHUWDODFDQWLGDGPHGLGDGHEODQTXHDGRUGLUHFWDPHQWH
HQHOHPEXGR(YLWHVDOSLFDUROOHQDUHOGRVLILFDGRUHQH[FHVR6LSUHILHUHXVDUEODQTXHDGRU
HQSROYRDJUpJXHORHQHOFHVWRGHODYDGRFRQVXGHWHUJHQWH
6XDYL]DQWHGH7HOD/tTXLGR$JUHJDUPDQXDOPHQWHGXUDQWHHOFLFORGH
HQMXDJXH
*LUHODSHULOOD2SWLRQV2SFLRQHVD)DEULF6RIWHQHU6XDYL]DQWHGH7HOD
2SHUDFLyQ
„
1RPH]FOHEODQTXHDGRUFRQFORURFRQDPRQtDFRRiFLGRVFRPRYLQDJUH\RUHPRYHGRU
GHy[LGR/DPH]FODGHTXtPLFRVGLVWLQWRVSXHGHSURGXFLUXQJDVWy[LFRTXHFDXVHOD
PXHUWH
0LGDHOVXDYL]DQWHGHWHODOtTXLGRFRQFXLGDGRVLJXLHQGRODVLQVWUXFFLRQHVHQODERWHOOD\
DJUHJXHHOPLVPRGXUDQWHHOFLFORGHHQMXDJXH
127$/DSHULOOD2SWLRQV2SFLRQHVVHGHEHUiJLUDUD)DEULF6RIWHQHU6XDYL]DQWHGH7HOD
6RSRUWHDOFRQVXPLGRU
3¢&XiOHVODGLIHUHQFLDHQWUHODVFRQILJXUDFLRQHV+HDY\)XHUWH\/LJKW6XDYH"
53DUD:KLWHV%ODQFRV\&RORUV&RORUHVHOWLHPSRGHDJLWDFLyQGHODYDGRDXPHQWDHQPLQXWRV\SDUD3HUPDQHQW3UHVV
3UHVLyQ3HUPDQHQWHHQPLQXWRV/RVWLHPSRVVRQDSUR[LPDGRV
3¢&XiOHVODGLIHUHQFLDHQWUH5HJXODU&RP~Q\3XOVHG3XOVDGR"
5&RP~QVLJQLILFDTXHODODYDGRUDUHDOL]DUiODDJLWDFLyQFRQLQWHQVLGDG5HJXODU&RP~QGXUDQWHHOFLFORGHODYDGR(OFLFOR
3XOVHG3XOVDGREULQGDXQODYDGRPiVVXDYH\YHORFLGDGHVPHQRUHV
3¢4XpFLFORHVHOPHMRUSDUDSUHQGDVPX\VXFLDV"
5(OFLFOR:KLWHV%ODQFRVR&RORUV&RORUHVSRVHHODPD\RULQWHQVLGDGGHODYDGR(VWHFLFORRIUHFHODPHMRUOLPSLH]DWRWDO(O
FLFOR3HUPDQHQW3UHVV3UHVLyQ3HUPDQHQWHGHEHXVDUVHSDUDSUHQGDVOLEUHVGHDUUXJDV\SODQFKDGRSHUPDQHQWH
3¢&yPRSXHGRUHGXFLUODSURGXFFLyQGHSHOXVD"
56HSDUHODVFDUJDVGHODYDGRSRUHOWLSRGHWHOD\SRUVLMXQWDQSHOXVDYHOYHWyQFRUGHUR\RSURGXFHQSHOXVDWHODGHWRDOOD
IHOSLOOD/DYHFDUJDVSHTXHxDVGXUDQWHSHUtRGRVGHWLHPSRPHQRVSURORQJDGRV
3¢&XiQWRGHWHUJHQWHGHERXVDU"
53DUDXQPHMRUGHVHPSHxRVLHPSUHVLJDODVLQVWUXFFLRQHVGHXVRGHOIDEULFDQWHGHOGHWHUJHQWH0XFKRVGHWHUJHQWHVVRQ
FRQFHQWUDGRVDVtTXHGHEHFRQVXOWDUVHODHWLTXHWDGHOSURGXFWR\UHVSHWDUVHODVOtQHDVPDUFDGDVGHODVWD]DVGHPHGLFLyQ
GHOGHWHUJHQWH8QDFDQWLGDGH[FHVLYDGHGHWHUJHQWHSXHGHWHQHUXQLPSDFWRQHJDWLYRHQHOGHVHPSHxRGHODYDGR
3¢3RUTXpSDUHFLHUDTXHVHHVWiXVDQGRPHQRVDJXDGHODYDGRTXHHQPLODYDGRUDDQWHULRU"
5(OQLYHOGHODJXDSDUDFDGDFLFORLQFOX\HQGRHOFLFORGHHQMXDJXHIXHUHGXFLGRDILQGHFXPSOLUFRQODVUHJODPHQWDFLRQHV
IHGHUDOHVGHHQHUJtD\DJXD6XQXHYDODYDGRUDGH*(HVWiGLVHxDGDSDUDVDWLVIDFHUHVWRVQLYHOHVGHUHGXFFLyQGHDJXD\
SDUDODYDU\HQMXDJDUGHIRUPDDSURSLDGDFRQODFDQWLGDGGHDJXDDJUHJDGDHQFDGDFLFORVHOHFFLRQDGR
3¢&yPRDIHFWDODVHOHFFLyQGH3RZHU5LQVH(QMXDJXH,QWHQVRR)DEULF6RIWHQHU6XDYL]DQWHGH7HODHOXVRGHDJXDGHPL
ODYDGRUD"
5$OVHOHFFLRQDUODIXQFLyQ3RZHU5LQVH(QMXDJXH,QWHQVRR)DEULF6RIWHQHU6XDYL]DQWHGH7HODVHLQFUHPHQWDUiOD
FDQWLGDGGHDJXDXVDGDSRUODODYDGRUDGXUDQWHHOFLFORGHHQMXDJXH(ODJXDDJUHJDGDD\XGDHQODGLVROXFLyQDSURSLDGD
GHVXDYL]DQWHGHWHOD/DFDQWLGDGGHDJXDXVDGDHQHVWHFLFORHVFRPSDUDEOHFRQODFDQWLGDGXVDGDHQHOOOHQDGRLQLFLDO
6ROXFLRQDUSUREOHPDV
3UHJXQWDV)UHFXHQWHV
&yPRFDUJDU\XVDUODODYDGRUD 6LHPSUHVLJDODVLQVWUXFFLRQHVGHOIDEULFDQWHGHODURSDFXDQGRODYH
6HJXULGDG
6HSDUDFLyQGHFDUJDV
6HSDUHSRUFRORUEODQFRVFODURVFRORUHVQLYHOGH
VXFLHGDGWLSRGHWHODDOJRGRQHVU~VWLFRVOLPSLH]D
IiFLOGHOLFDGRV\VLODWHODSURGXFHSHOXVDWHODGH
WRDOODIHOSLOODRMXQWDSHOXVDWHUFLRSHORSDQD
8VRFRUUHFWRGHOGHWHUJHQWH
2SHUDFLyQ
$JUHJXHHOGHWHUJHQWHDQWHVGHFRORFDUODVSUHQGDV
SDUDTXHHOGHWHUJHQWHSXHGDIXQFLRQDUHQIRUPD
HIHFWLYD8VDUPX\SRFDRPXFKDFDQWLGDGGH
GHWHUJHQWHHVXQDFDXVDFRP~QGHSUREOHPDVGH
ODYDGR
3DUDWUDWDUPDQFKDVDSOLTXHSUHWUDWDPLHQWRDODV
SUHQGDVVHJ~QVHUHFRPLHQGDHQODHWLTXHWDGHO
SURGXFWR/DDSOLFDFLyQGHEHUHDOL]DUVHHQHOWDPERU
SDUDHYLWDUXQDSXOYHUL]DFLyQH[FHVLYDTXHSRGUtD
SURYRFDUTXHORVFRORUHVGHODWDSDRGHORVJUiILFRV
SLHUGDQVXLQWHQVLGDG
<RXFDQXVHOHVVGHWHUJHQWLI\RXKDYHVRIWZDWHUD
VPDOOHUORDGRUDOLJKWO\VRLOHGORDG
&XDQGRXWLOLFHGHWHUJHQWHVGHDOWDHILFLHQFLDR
FRQFHQWUDGRVFRQVXOWHODHWLTXHWDGHOSURGXFWR
SDUDGHWHUPLQDUODFDQWLGDGUHTXHULGDSDUDXQ
GHVHPSHxRySWLPR8QDFDQWLGDGH[FHVLYDGH
GHWHUJHQWHSXHGHWHQHUXQLPSDFWRQHJDWLYRHQHO
GHVHPSHxRGHODYDGR
$JUHJXHODVSUHQGDVVHFDVVLQDSUHWDUHQHOWDPERU
GHODODYDGRUD&XDQGRFDUJXHSUHQGDVK~PHGDV
DVHJ~UHVHGHHVWDEOHFHUHOQLYHOGHDJXDFDUJD
ORVXILFLHQWHPHQWHDOWRSDUDTXHODVSUHQGDVVH
PXHYDQFRQOLEHUWDG(OQLYHOGHDJXDDSHQDVGHEH
FXEULUODURSD3DUDDJUHJDUSUHQGDVGHVSXpVGH
TXHODODYDGRUDKD\DDUUDQFDGROHYDQWHODSXHUWD\
VXPHUMDODVSUHQGDVDGLFLRQDOHVMXQWRDODJLWDGRU
„1RHQYXHOYDSUHQGDVODUJDVFRPRViEDQDVR
SDQWDORQHVDOUHGHGRUGHODJLWDGRU
„1RODYHWHODVTXHFRQWHQJDQPDWHULDOHVLQIODPDEOHV
FRPRFHUDOtTXLGRVOLPSLDGRUHVHWF
„:DVKHUZLOOQRWDJLWDWHRUVSLQZLWKWKHOLGXS
KRZHYHUWKHWLPHUZLOOFRQWLQXHWRUXQ
&XLGDGR\OLPSLH]DGHODODYDGRUD
&HVWRGHODYDGR'HMHODWDSDDELHUWDGHVSXpV
GHODYDUSDUDTXHVHHYDSRUHODKXPHGDG6L
GHVHDOLPSLDUHOFHVWRXVHXQSDxRVXDYH\OLPSLR
HPSDSDGRHQGHWHUJHQWHOtTXLGROXHJRHQMXiJXHOR
1RXVHOLPSLDGRUHVGXURV
6RSRUWHDOFRQVXPLGRU
6ROXFLRQDUSUREOHPDV
&DUJDGHODODYDGRUD
0DQJXHUDVGHOOHQDGR+RWSRLQWUHFRPLHQGDHO
FDPELRGHODVPDQJXHUDVFDGDDxRV
([WHULRU6HTXHORVGHUUDPHVGHLQPHGLDWR6pTXHORV
FRQXQSDxRK~PHGR(YLWHJROSHDUODVXSHUILFLHFRQ
REMHWRVFRUWDQWHV
7UDVODGR\DOPDFHQDPLHQWR3tGDOHDOWpFQLFR
GHVHUYLFLRTXHHOLPLQHHODJXDGHODERPED\
ODVPDQJXHUDV&RQVXOWHODVLQVWUXFFLRQHVGH
LQVWDODFLyQTXHVHLQFOX\HQFRQHOSURGXFWRSDUD
UHFLELULQIRUPDFLyQVREUHFyPRUHLQVWDODUODYDULOOD
GHHPEDUTXHSDUDPDQWHQHUHOFHVWRPHWiOLFR
HVWDFLRQDULRFXDQGRVHFDPELHODODYDGRUDGHOXJDU
3DUDPD\RULQIRUPDFLyQYLVLWHZZZ+RWSRLQWFRP
ROODPHDO*(&$5(61RJXDUGH
ODODYDGRUDGRQGHSXGLHUDTXHGDUH[SXHVWDDODV
FRQGLFLRQHVFOLPiWLFDV
9DFDFLRQHVSURORQJDGDV$VHJ~UHVHGHFHUUDUOD
SURYLVLyQGHDJXDHQORVJULIRV'UHQHWRGDHODJXD
GHODVPDQJXHUDVVLODWHPSHUDWXUDOOHJDUiDYDORUHV
LQIHULRUHVDFHUR
$QWHVGHOODPDUSDUDVROLFLWDUVHUYLFLR«
ZZZ+RWSRLQWFRP
'HPDVLDGDHVSXPD
'HPDVLDGRGHWHUJHQWH
‡ 0LGDHOGHWHUJHQWHFRQFXLGDGR8VHPHQRVMDEyQVLWLHQHDJXD
EODQGDXQDFDUJDPiVOLYLDQDRURSDSRFRVXFLD
7LSRGHGHWHUJHQWH
‡ &DPELHDXQDPDUFDGHGHWHUJHQWHTXHKDJDPHQRVHVSXPD
\VLJDODVLQVWUXFFLRQHVHQHOHQYDVH
$JXDEODQGD
‡ 3UXHEHFRQPHQRVGHWHUJHQWH
)XJDVGHDJXD
'HPDVLDGRGHWHUJHQWH
HQODODYDGRUD
‡ 8VHPHQRVGHWHJHQWH8VHPHQRVMDEyQVLWLHQHDJXDEODQGD
XQDFDUJDPiVOLYLDQDRURSDSRFRVXFLD
/DPDQJXHUDGHOOHQDGR
RODGHGHVDJHHVWiPDO
FRQHFWDGD
‡ $VHJ~UHVHGHTXHODVFRQH[LRQHVGHODPDQJXHUDHVWpQILUPHV
HQORVJULIRV\TXHODVDUDQGHODVGHJRPDHVWpQLQVWDODGDV
$VHJ~UHVHGHTXHHOH[WUHPRGHODPDQJXHUDGHGHVDJH
HVWpLQVHUWDGRFRPRFRUUHVSRQGH\ELHQVHJXURDOGHVDJH
(OGHVDJHGHODFDVDHVWiWDSDGR‡ ([DPLQHODWXEHUtDGHODFDVD7HQGUiTXHOODPDUDOIRQWDQHUR
0DQJXHUDGHGHVDJHIORMD
‡ $VHJ~UHVHGHTXHODPDQJXHUDGHGHVDJHHVWpELHQ
FRORFDGDHQODSDUWHWUDVHUDGHODODYDGRUD\TXHORVGRV WRUQLOORVGHUHWHQFLyQVHHQFXHQWUHQILUPHPHQWHLQVWDODGRV
/DPDQJXHUDGHGHVDJH
UR]DODSDUHG
‡ $VHJ~UHVHGHTXHODPDQJXHUDGHGHVDJHQRKDJD
FRQWDFWRFRQODSDUHG(VWRSXHGHSURYRFDUXQGHVJDVWH
H[FHVLYRHQODPDQJXHUD
3UHVLyQGHDJXDFRQVWDQWH
DODVPDQJXHUDVGHOOHQDGR
HQODIXHQWHGHDJXD
‡ $MXVWHODVPDQJXHUDVDORVJULIRV\FLHUUHHODJXDGHVSXpV
GHFDGDXVR
‡ 9HULILTXHODFRQGLFLyQGHODVPDQJXHUDVGHOOHQDGRVHGHEHQ
UHHPSOD]DUFDGDDxRV
/DWHPSHUDWXUDGHODJXD
SDUHFHLQFRUUHFWD
7HPSHUDWXUDVPiVIUtDV
GHODJXDSURSRUFLRQDQ
PD\RUHILFLHQFLDHQHUJpWLFD
‡ 6HKDQIRUPXODGRQXHYRVGHWHUJHQWHVSDUDFRODGDTXH
WUDEDMDQFRQWHPSHUDWXUDVPiVIUtDVGHODJXDVLQDIHFWDU
HOUHQGLPLHQWRGHOODYDGR
/DSURYLVLyQGHDJXDHVWi
FHUUDGDRPDOFRQHFWDGD
‡ $EUDORVJULIRVGHDJXDFDOLHQWH\IUtD\DVHJ~UHVHGHTXH
ODVPDQJXHUDVHVWiQFRQHFWDGDVDORVJULIRVFRUUHFWRV
/RVILOWURVGHPDOODGH
ODYiOYXODGHDJXDHVWiQ
WDSDGRV
‡ &LHUUHODIXHQWHGHDJXD\UHWLUHODVPDQJXHUDVGHFRQH[LyQGH
DJXDGHODSDUWHVXSHULRUWUDVHUDGHODODYDGRUD8VHXQFHSLOORR
PRQGDGLHQWHVSDUDOLPSLDUORVILOWURVGHPDOODGHODODYDGRUD
9XHOYDDFRQHFWDUODVPDQJXHUDV\DEUDHODJXDGHQXHYR
(OFDOHQWDGRUGHDJXDGH
ODFDVDQRHVWiFRQILJXUDGR
FRUUHFWDPHQWH
‡ $VHJ~UHVHGHTXHHOFDOHQWDGRUHVWpVXPLQLVWUDQGRDJXD
Dƒ)²ƒ)ƒ&²ƒ&
$JXDERPEHDGDDQWHV
GHFRPSOHWDUVHHOFLFOR
/DSXHUWDHVWiOHYDQWDGDR
HOFLFORVHSXVRHQSDXVDSRU
PiVGHKRUDV
‡ 5HFRQILJXUHHOFLFOR
(ODJXDQRGUHQD
/DPDQJXHUDGHGHVDJH
HVWiGREODGDRPDOFRQHFWDGD
‡ (QGHUHFHODPDQJXHUDGHGHVDJH\DVHJ~UHVHGHTXH
ODODYDGRUDQRHVWpDSR\DGDVREUHHOOD
‡ /DSDUWHVXSHULRUGHODVDOLGDGHOGHVDJHGHEHHVWDU
DPHQRVGHSLHVPSRUHQFLPDGHOSLVR
/DODYDGRUDKDFHXQDSDXVD(VWRHVQRUPDO
GXUDQWHHOFLFORGHODYDGR ‡ (VWRHVQRUPDO/DODYDGRUDDOWHUQDHQWUHDJLWDU\UHPRMHU
GXUDQWHDOJXQRVFLFORVGHODYDGRSDUDTXHVXVSUHQGDVVH OLPSLHQPHMRUFRQPHQRVGHVJDVWH
/DODYDGRUDVHLQWHUUXPSH (VWRHVQRUPDO
GXUDQWHHOFLFORGH
FHQWULIXJDGR
‡ /DODYDGRUDSXHGHKDFHUSDXVDVGXUDQWHHOFLFORGH
FHQWULIXJDGRSDUDHOLPLQDUHODJXDMDERQRVDFRQPiV
HILFLHQFLD
6RSRUWHDOFRQVXPLGRU
4XpKDFHU
6ROXFLRQDUSUREOHPDV
&DXVDVSRVLEOHV
2SHUDFLyQ
$*8$
6HJXULGDG
&RQVHMRVSDUDODVROXFLyQGHSUREOHPDV
£$KRUUHWLHPSR\GLQHUR&RQVXOWHSULPHURODVWDEODVGHODVSiJLQDVVLJXLHQWHV
RYLVLWHZZZ+RWSRLQWFRP\TXL]iVQRQHFHVLWHOODPDUDOVHUYLFLR
$QWHVGHOODPDUSDUDVROLFLWDUVHUYLFLR«
&DXVDVSRVLEOHV
/DODYDGRUDQRIXQFLRQD
/DODYDGRUDQRHVWiHQFKXIDGD ‡ $VHJ~UHVHGHTXHHOFDEOHHVWpELHQHQFKXIDGRD
XQWRPDFRUULHQWHTXHIXQFLRQH
/DIXHQWHGHDJXDHVWiFHUUDGD ‡ $EUDSRUFRPSOHWRORVJULIRVGHDJXDIUtD\FDOLHQWH
/RVFRQWUROHVQRHVWiQELHQSXHVWRV‡ 9HULILTXHORVFRQWUROHV
/DSXHUWDHVWiDELHUWD³XQD ‡ &LHUUHODSXHUWD\YXHOYDDLQLFLDUHOFLFORGHVGHHOFRPLHQ]R
FDUDFWHUtVWLFDGHVHJXULGDG
VLHVQHFHVDULR
LPSLGHODDJLWDFLyQ\FHQWULIXJDGR
FXDQGRODSXHUWDHVWiOHYDQWDGD
(OGLV\XQWRUIXVLEOHHVWi
‡ 9HULILTXHHOGLV\XQWRUIXVLEOHV5HHPSODFHORVIXVLEOHVRUHDMXVWH
FRUWDGRTXHPDGR
HOGLV\XQWRU/DODYDGRUDGHEHWHQHUXQWRPDFRUULHQWHVHSDUDGR
0RYLPLHQWRGHQWURGHOD
PiTXLQDFXDQGRVHDSDJD
1RVHKDMDODGRODSHULOOD
GHOWHPSRUL]DGRU
)DOWDHOLPiQGHODSXHUWD
(OPHFDQLVPRGHFRQPXWDFLyQ
GHVHQJDQFKDHOPRWRU
‡ /ODPHDVHUYLFLR
‡ &XDQGRODPiTXLQDVHDSDJDPDQXDOPHQWHODFRQPXWDFLyQ
GHVHQJDQFKDHOPRWRUDQWHVGHDSDJDUVHSRUFRPSOHWR6LVH
OHYDQWDODSXHUWDDQWHVGHTXHHOPRWRUVHGHVHQJDQFKH
YROYHUiDIXQFLRQDUFXDQGRVHFLHUUHODSXHUWD
5(1',0,(172
&DXVDVSRVLEOHV
4XpKDFHU
/DURSDHVWiGHPDVLDGR
PRMDGD
0DQFKDVGHFRORUHV
3UHQGDVJULVHVR
DPDULOOHQWDV
GHWHUJHQWH
3HOXVDRUHVLGXRV
HQODVSUHQGDV
&LFORGHFHQWULIXJDGR
VHOHFFLRQDGRLQFRUUHFWR
8VRLQFRUUHFWRGHOWHMLGR
VXDYL]DQWH
7UDQVIHUHQFLDGHFRORUHV
1RKD\GHWHUJHQWHVXILFLHQWH
‡ $VHJ~UHVHTXHHOFLFORGHFHQWULIXJDGRVHOHFFLRQDGRFRLQFLGD
FRQODFDUJDTXHHVWpODYDQGR$OJXQDVWHODVVHVHQWLUiQPiV
K~PHGDVFXDQGRVHHQMXDJXHQFRQDJXDIUtD
‡ &KHFNIDEULFVRIWHQHUSDFNDJHIRULQVWUXFWLRQV
‡ 7UDWHODVPDQFKDVSUHYLDPHQWH\YXHOYDDODYDUODVSUHQGDV
‡ 6HSDUHODVSUHQGDVEODQFDVRGHFRORUHVFODURVGHODVGH
FRORUHVRVFXURV
‡ 8VHPiVGHWHUJHQWHHQHVSHFLDOFRQFDUJDVPiVJUDQGHV
$VHJ~UHVHGHVHJXLUODVLQVWUXFFLRQHVGHOIDEULFDQWHGHO
$JXDSHVDGD
(ODJXDQRHVWiOR
VXILFLHQWHPHQWHFDOLHQWH
/DODYDGRUDHVWiVREUHFDUJDGD
(OGHWHUJHQWHQRVHGLVXHOYH
7UDQVIHUHQFLDGHFRORUHV
/DVSUHQGDVVRQVHFDGDV
DODLUHRHQHOWHQGHGRU
6HSDUDFLyQLQFRUUHFWD
/DYDGRGHPDVLDGRSURORQJDGR
(OGHWHUJHQWHQRVHGLVXHOYH
6REUHFDUJD
8VRLQFRUUHFWRGHOWHMLGR
VXDYL]DQWH
‡ 8VHXQDFRQGLFLRQDGRUGHDJXDFRPR&DOJRQRLQVWDOH
XQVXDYL]DGRUGHDJXD
‡ $VHJ~UHVHGHTXHHOFDOHQWDGRUGHDJXDHVWpVXPLQLVWUDQGR
DJXDDƒ)²ƒ)ƒ&²ƒ&
‡ 6HOHFFLRQHHOWDPDxRGHODFDUJDTXHFRLQFLGDFRQODFDUJDGH
SUHQGDV
‡ $JUHJXHHOGHWHUJHQWHDQWHVGHFDUJDUODVSUHQGDV
‡ 6HSDUHODVSUHQGDVSRUFRORU6LODHWLTXHWDGHODWHODLQGLFDODYDU
VHSDUDGDPHQWHSXHGHQHVWDULQGLFDGRVORVFRORUHVLQHVWDEOHV
‡ 6LQRVHFDVXFRODGDFRQXQDVHFDGRUDVXVSUHQGDVSXHGHQ
UHWHQHUPiVSHOXVD
‡ 6HSDUHORVSURGXFWRUHVGHSHOXVDGHORVTXHODFDSWHQ
‡ /DYHFDUJDVSHTXHxDVSRUPHQRVWLHPSRTXHODVPiVJUDQGHV
‡ $JUHJXHHOGHWHUJHQWHDQWHVGHFDUJDUODVSUHQGDV
‡ 3UXHEHXQGHWHUJHQWHOtTXLGR
‡ 8VHXQDWHPSHUDWXUDGHODJXDPiVFDOLHQWH
‡ &DUJXHODVSUHQGDVVLQDSUHWDUHQHOWDPERUGHODODYDGRUD
$MXVWHHOWDPDxRGHODFDUJDHQEDVHDOWDPDxR\ PDWHULDOGHODVSUHQGDV
‡ $VHJ~UHVHGHTXHHOWDPDxRGHFDUJDVHOHFFLRQDGR
FRLQFLGDFRQHOGHODVSUHQGDV
‡ 5HYLVHHOHQYDVHGHOVXDYL]DQWHSDUDREWHQHULQVWUXFFLRQHV
6RSRUWHDOFRQVXPLGRU
6ROXFLRQDUSUREOHPDV
2SHUDFLyQ
6HJXULGDG
23(5$&,Ï1
4XpKDFHU
‡ -DOHODSHULOODGHOWHPSRUL]DGRU ZZZ+RWSRLQWFRP
&DXVDVSRVLEOHV
)RUPDFLyQGHEROLWDV
5HVXOWDGRGHOGHVJDVWHQRUPDO ‡ 6LELHQHVWRQRVHGHEHDODODYDGRUDSXHGHUHGXFLU
GHPH]FODVGHDOJRGyQ\
ODYHORFLGDGGHOSURFHVRGHIRUPDFLyQGHEROLWDVODYDQGR
SROLpVWHUWHODVFRQSHOXVD
ODVSUHQGDVGDGDVYXHOWD
(QJDQFKHVDJXMHURV
GHVJDUURVUDVJRQHVR
$OILOHUHVEURFKHVJDQFKRV
ERWRQHVFRUWDQWHVKHELOODV
GHVJDVWHH[FHVLYR
GHFLQWXUyQFLHUUHV\REMHWRV
FRUWDQWHVGHMDGRVHQORV
EROVLOORV
%ODQTXHDGRUFRQFORURQRGLOXLGR ‡ 9HDODVLQVWUXFFLRQHVHQHOHQYDVHGHOEODQTXHDGRUSDUDYHU
ODFDQWLGDGFRUUHFWD
‡ 1RDJUHJXHEODQTXHDGRUVLQGLOXLUDODFRODGDQLSHUPLWDTXH
ODVSUHQGDVHQWUHQHQFRQWDFWRFRQHOEODQTXHDGRUVLQGLOXLU
4XtPLFRVFRPRHOEODQTXHDGRU ‡ (QMXDJXHODVSUHQGDVTXHSXHGDQWHQHUTXtPLFRVDQWHV
SDUDHOFDEHOORRWLQWXUD
GHODYDUODV
VROXFLyQSDUDSHUPDQHQWH
$UUXJDV
6HSDUDFLyQLQFRUUHFWD
‡ (YLWHPH]FODUODVSUHQGDVSHVDGDVFRPRURSDGHWUDEDMR
FRQRWUDVOLYLDQDVFRPREOXVDV
‡ 3UXHEHFRQXQVXDYL]DQWH
6REUHFDUJDRQLYHOGHDJXD
LQFRUUHFWR
‡ &DUJXHVXODYDGRUDSDUDTXHODVSUHQGDVWHQJDQHVSDFLR
VXILFLHQWHSDUDPRYHUVHFRQHODJXDFXEULpQGRODVWRGDV
&LFORVGHODYDGR\VHFDGR
LQFRUUHFWRV
‡ +DJDFRLQFLGLUODVHOHFFLyQGHOFLFORFRQHOWLSRGHWHODTXH
HVWpODYDQGRHVSHFLDOPHQWHSDUDFDUJDVIiFLOHVGHOLPSLDU
/DYDGRUHSHWLGRHQDJXD
GHPDVLDGRFDOLHQWH
‡ /DYHHQDJXDWLELDRIUtD
621,'26
&DXVDVSRVLEOHV
0RWLYR
´&OLFPHWiOLFRµ
(OPHFDQLVPRGHFRQPXWDFLyQ ‡ (OVLVWHPDGHWUDQVPLVLyQVHHQJDQFKDDOLQLFLRGHOD
HVWiHQJDQFKDGRRVXHOWR
DJLWDFLyQ\VHVXHOWDFXDQGRpVWDVHFRPSOHWD(VWRRFXUUH
YDULDVYHFHVGXUDQWHHOODYDGR
´6LOELGRVµRVFLODQWHV
RVRQLGROLJHUR´FOLFµ
GXUDQWHHODJLWDFLyQ
(OPRWRUHOpFWULFRUHYLHUWH
ODGLUHFFLyQ
‡ &LHUUHEURFKHVJDQFKRVERWRQHV\FLHUUHV
‡ 5HWLUHORVREMHWRVVXHOWRVFRPRDOILOHUHVREMHWRVHQORV
EROVLOORV\ERWRQHVFRUWDQWHV
‡ 'HYXHOWDODVSUHQGDVGHSXQWRTXHVHHQJDQFKDQIiFLOPHQWH
‡ (OUHOpKDFHXQFKDVTXLGRFXDQGRVHDFWLYD(OQLYHOGHDJXD
DFWLYDDOUHOp\GHMDGHOOHQDUVH
6RQLGRGH´FOLFµGHWUiV
HOSDQHOGHFRQWURO
PLHQWUDVOOHQD
‡ 'RVYiOYXODPH]FODHODJXDIUtD\ODFDOLHQWH(O´FOLFµHV
FXDQGRFXDOTXLHUYiOYXODVHHQFLHQGHRDSDJDSDUDHOHYDU
RUHGXFLUODWHPSHUDWXUDGHOOHQDGRGHDTXD
‡ 'RVYiOYXODPH]FODHODJXDIUtD\ODFDOLHQWH(OIOXMRFDPELDFXDQGR
VHHQFLHQGHRDSDJDSDUDHOHYDURUHGXFLUODWHPSHUDWXUDGHOOHQDGR GHDJXD
(OPRWRU´D~OODµR´VHPXHYHµ (OPRWRUFDPELHOD
GXUDQWHHOFHQWULIXJDGR
YHORFLGDGGXUDQWHHOFLFOR
GHFHQWULIXJDGR
‡ (OPRWRUYDDXPHQWDQGRODYHORFLGDGGXUDQWHHOFLFORGH
FHQWULIXJDGR&XDQGRHOFHQWULIXJDGRVHFRPSOHWDVHLUi
GHWHQLHQGRKDVWDTXHSDUH
´=XPELGRµ
%RPEDGHGHVDJH
‡ /DERPEDGHGHVDJHKDUiXQ]XPELGRFXDQGRHOLPLQH
HODJXDWUDVODDJLWDFLyQ\FRQWLQXDUiKDVWDTXHVHFRPSOHWH
HOFHQWULIXJDGR
´*RUJRWHRµ
/DODYDGRUDKDFHUXLGR
%RPEDGHGHVDJH
/DODYDGRUDHVWiWRUFLGD
‡ &XDQGRODERPEDFRPLHQ]DDDVSLUDUDLUHKDFHXQJRUJRWHR
/DODYDGRUDFRPHQ]DUiHOFHQWULIXJDGR\HOVRQLGRFRQWLQXDUi
KDVWDTXHVHFRPSOHWHHOFHQWULIXJDGR
‡ 3DUDQLYHODUHOIUHQWHGHODODYDGRUDDMXVWHODVSDWDVGHQLYHODFLyQ
IURQWDOHVJLUDQGRODSDWDLQGLYLGXDOHQODGLUHFFLyQDSURSLDGDSDUD
VXELUREDMDU3DUDQLYHODUODSDUWHWUDVHUDGHODODYDGRUDOHYDQWHOD
SDUWHWUDVHUDGHODPiTXLQDµFP\EDMH
/DYDULOODGHHPEDODMHWRGDYtD ‡ 3DUDTXLWDUODYDULOODGHHPEDODMHGHODODYDGRUDKDOHODHWLTXHWD
VHHQFXHQWUDPRQWDGDHQOD
D
PDULOOD\UHWLUHODYDULOODFRQHFWDGDGHVGHHOODGRLQIHULRU
XQLGDG
GHUHFKRGHODODYDGRUD
6RSRUWHDOFRQVXPLGRU
(OIOXMRGHDJXD
9iOYXODGHFRQWUROGHOD
FDPELDGXUDQWHHOOOHQDGR WHPSHUDWXUDGHODJXD
6ROXFLRQDUSUREOHPDV
‡ (VWDPiTXLQDWLHQHXQVLVWHPDGHWUDQVPLVLyQTXHQRXVDHQJUDQDMHV
eVWHHVHOVRQLGRTXHKDFHHOPRWRUDOURWDUKDFLDDWUiVSDUDOLPSLDU
ODODYDGR
+DFHXQFKDVTXLGRFXDQGR 5HOp
HODJXDGHMDGHOOHQDUVH
9iOYXODGHFRQWUROGHOD
WHPSHUDWXUDGHODJXD
2SHUDFLyQ
4XpKDFHU
6HJXULGDG
5(1',0,(172FRQW
6RSRUWHDOFRQVXPLGRU
6ROXFLRQDUSUREOHPDV
2SHUDFLyQ
6HJXULGDG
1RWD«
*DUDQWtDGHODODYDGRUD+RWSRLQW
(QJUDSHHOUHFLERDTXt
6HQHFHVLWDHOFRPSUREDQWH
FRQODIHFKDGHFRPSUDRULJLQDO
SDUDTXHODJDUDQWtDFXEUDORV
VHUYLFLRV
6HJXULGDG
7RGRVORVVHUYLFLRVGHJDUDQWtDVHRIUHFHQDWUDYpVGHQXHVWURV
FHQWURVGHDVLVWHQFLDWpFQLFDRXQWpFQLFRDXWRUL]DGRGH
&XVWRPHU&DUHŠ3DUDSURJUDPDUVHUYLFLRHQOtQHD\ODVKRUDV
YLVLWHODSiJLQDZZZ+RWSRLQWFRPROODPHDO*(&$5(6
&XDQGROODPHSDUDVROLFLWDUVHUYLFLRSRUIDYRU
WHQJDDPDQRHOQ~PHURGHVHULH\HOQ~PHURGHPRGHOR
3RUHOSHUtRGRGH 5HHPSOD]DUHPRV
8QDxR
'HODIHFKDGHOD
FRPSUDRULJLQDO
&XDOTXLHUSLH]DHVSHFLILFDGDGHIiEULFDGHODODYDGRUDTXHIDOOHGHELGRDXQGHIHFWRGHORV
PDWHULDOHVRODPDQRGHREUD'XUDQWHHVWDJDUDQWtDOLPLWDGDGHXQDxRWDPELpQRIUHFHPRV
HQIRUPDJUDWXLWDWRGDODPDQRGHREUD\ORVFRVWRVGHVHUYLFLRSDUDUHHPSOD]DUODSLH]DGHIHFWXRVD
/RTXHQRHVWiFXELHUWR
„ 'DxRVDOSURGXFWRFDXVDGRVSRUDFFLGHQWHVLQFHQGLRV
LQXQGDFLRQHVRDFWRVGHODQDWXUDOH]D
„ ,QVWDODFLyQHQWUHJDRPDQWHQLPLHQWRLQDSURSLDGD
„ 'DxRVLPSUHYLVWRVUHVXOWDQWHVFDXVDGRVSRUSRVLEOHV
GHIHFWRVFRQHVWHHOHFWURGRPpVWLFR
„ )DOODVGHOSURGXFWRVLHVPDOWUDWDGRPDOXVDGRRXVDGR
SDUDXQSURSyVLWRGLIHUHQWHGHOTXHVHFUHyRVLHVXVDGR
SDUDXVRVFRPHUFLDOHV
„ &DPELRGHORVIXVLEOHVGHVXFDVDRUHDMXVWHGHOFLUFXLWR
GHLQWHUUXSWRUHV
„ 3URGXFWRVVLQGHIHFWRVRURWRVRORVFXDOHVVH
HQFXHQWUDQIXQFLRQDQGRFRPRVHLQGLFDHQHO0DQXDO
GHOSURSLHWDULR
„ 'HIHFWRVRGDxRVGHELGRDODSXHVWDHQIXQFLRQDPLHQWR
DWHPSHUDWXUDVGHFRQJHODFLyQ
2SHUDFLyQ
„ 9LDMHVGHOSHUVRQDOGHVHUYLFLRDVXFDVDSDUDHQVHxDUOH
FyPRXVDUVXSURGXFWR
„ 'DxRVFDXVDGRVGHVSXpVGHOHQYtR
„ 3URGXFWRQRDFFHVLEOHSDUDIDFLOLWDUHOVHUYLFLRUHTXHULGR
(VWDJDUDQWtDVHH[WLHQGHDOFRPSUDGRURULJLQDO\DFXDOTXLHUSURSLHWDULRVXEVHFXHQWHSDUDSURGXFWRVFRPSUDGRVSDUD
XVRGRPpVWLFRGHQWUR(VWDGRV8QLGRV6LHOSURGXFWRHVWiVLWXDGRHQXQiUHDTXHQRGLVSRQHGHVHUYLFLRSRUSDUWHGHXQ
SURYHHGRUGHVHUYLFLRDXWRUL]DGRGH*(SRGUtDWHQHUTXHKDFHUVHFDUJRGHORVFRVWHVGHHQYtRRELHQSRGUtDVROLFLWiUVHOH
TXHOOHYHHOSURGXFWRDXQFHQWURGHVHUYLFLRGH*(DXWRUL]DGRSDUDUHDOL]DUODUHSDUDFLyQ(Q$ODVNDODJDUDQWtDH[FOX\HHO
FRVWRGHHQYtRRODVYLVLWDVGHVHUYLFLRDVXFDVD
6LQHFHVLWDVROLFLWDUSLH]DVGHUHSXHVWROHUHFRPHQGDPRVTXHXWLOLFHVyORODVSLH]DVGH*(HVSHFLILFDGDVGHIiEULFD(VWDVSLH]DV
HVWiQGLVHxDGDVSDUDIXQFLRQDUFRQVXDSDUDWR\VHHQFXHQWUDQIDEULFDGDV\SUREDGDVSDUDFXPSOLUFRQODVHVSHFLILFDFLRQHVGH
*(
*DUDQWH*HQHUDO(OHFWULF&RPSDQ\/RXLVYLOOH.<
6RSRUWHDOFRQVXPLGRU
$OJXQRVHVWDGRVQRSHUPLWHQODH[FOXVLyQROLPLWDFLyQGHGDxRVLPSUHYLVWRV(VWDJDUDQWtDOHGDVXVGHUHFKRVOHJDOHV
HVSHFtILFRV\HVSRVLEOHTXHXVWHGWHQJDRWURVGHUHFKRVOHJDOHVTXHYDULDQGHHVWDGRDHVWDGR3DUDLQIRUPDUVHGH
FXiOHVVRQVXVGHUHFKRVOHJDOHVFRQVXOWHDVXRILFLQDGHDVXQWRVGHOFRQVXPLGRUORFDORHVWDWDORSyQJDVHHQFRQWDFWR
FRQOD2ILFLQDGHVX3URFXUDGRU*HQHUDO
6ROXFLRQDUSUREOHPDV
(;&/86,Ï1'(*$5$17Ë$6,03/Ë&,7$6³6X~QLFR\H[FOXVLYRGHUHFKRHVODUHSDUDFLyQGHOSURGXFWRWDO\FRPRVH
LQGLFDHQHVWD*DUDQWtDOLPLWDGD&XDOTXLHUJDUDQWtDLPSOtFLWDLQFOX\HQGRODVJDUDQWtDVLPSOtFLWDVGHFRPHUFLDELOLGDGR
DGHFXDFLyQSDUDXQILQGHWHUPLQDGRHVWiQOLPLWDGDVDXQDxRRHOSHUtRGRGHWLHPSRPiVEUHYHSHUPLWLGRSRUODOH\
6RSRUWHDOFRQVXPLGRU
3iJLQD:HEGH+RWSRLQW
ZZZ+RWSRLQWFRP
¢7LHQHDOJXQDSUHJXQWDVREUHVXHOHFWURGRPpVWLFR"£3UXHEHODSiJLQD:HEGH+RWSRLQWKRUDVDOGtD
FXDOTXLHUGtDGHODxR3DUDPD\RUFRQYHQLHQFLD\VHUYLFLRPiVUiSLGR\DSXHGHGHVFDUJDUORV0DQXDOHVGHORV
3URSLHWDULRVSHGLUSLH]DVRLQFOXVRKDFHUXQDFLWDHQOtQHDSDUDTXHYHQJDQDUHDOL]DUXQDUHSDUDFLyQ
6ROLFLWHXQDUHSDUDFLyQ
ZZZ+RWSRLQWFRP
(OVHUYLFLRGHH[SHUWRV+RWSRLQWHVWiDWDQVyORXQSDVRGHVXSXHUWD£(QWUHHQOtQHD\VROLFLWHVXUHSDUDFLyQ
FXDQGROHYHQJDELHQKRUDVDOGtDFXDOTXLHUGtDGHODxR2OODPHDO*(&$5(6GXUDQWH
KRUDVQRUPDOHVGHRILFLQD
5HDO/LIH'HVLJQ6WXGLR(VWXGLRGHGLVHxRSDUDODYLGDUHDO*($SSOLDQFHFRP
*(DSR\DHOFRQFHSWRGH'LVHxR8QLYHUVDO³SURGXFWRVVHUYLFLRV\DPELHQWHVTXHSXHGHQXVDUJHQWHGHWRGDV
ODVHGDGHVWDPDxRV\FDSDFLGDGHV5HFRQRFHPRVODQHFHVLGDGGHGLVHxDUSDUDXQDJUDQJDPDGHKDELOLGDGHV
\GLILFXOWDGHVItVLFDV\PHQWDOHV3DUDPiVGHWDOOHVFREUHODVDSOLFDFLRQHVGH*('LVHxR8QLYHUVDOLQFOX\HQGR
LGHDVGHGLVHxRSDUDODFRFLQDSDUDSHUVRQDVFRQGLVFDSDFLGDGHVPLUHQXHVWUDSiJLQD:HEKR\PLVPR3DUD
SHUVRQDVFRQGLILFXOWDGHVDXGLWLYDVIDYRUGHOODPDUDO7''*($&
*DUDQWtDVDPSOLDGDV
*($SSOLDQFHFRP
&RPSUHXQDJDUDQWtDDPSOLDGD\REWHQJDGHWDOOHVVREUHGHVFXHQWRVHVSHFLDOHVGLVSRQLEOHVPLHQWUDVVX
JDUDQWtDHVWiD~QDFWLYD3XHGHFRPSUDUODHQOtQHDHQFXDOTXLHUPRPHQWRROODPDUDOGXUDQWH
KRUDVQRUPDOHVGHRILFLQD*(&RQVXPHU+RPH6HUYLFHVHVWDUiD~QDKtFXDQGRVXJDUDQWtDWHUPLQH
3LH]DV\DFFHVRULRV
ZZZ+RWSRLQWFRP
$TXHOORVLQGLYLGXRVFRQODFDOLILFDFLyQQHFHVDULDSDUDUHSDUDUVXVSURSLRVHOHFWURGRPpVWLFRVSXHGHQSHGLUTXH
VHOHVPDQGHQODVSLH]DVRDFFHVRULRVGLUHFWDPHQWHDVXVKRJDUHVDFHSWDPRVODVWDUMHWDV9,6$0DVWHU&DUG\
'LVFRYHU+DJDVXSHGLGRHQOtQHDKR\KRUDVFDGDGtDROODPDUSRUWHOpIRQRDOGXUDQWHKRUDV
QRUPDOHVGHRILFLQD
6LQHFHVLWDVROLFLWDUSLH]DVGHUHSXHVWROHUHFRPHQGDPRVTXHXWLOLFHVyORODVSLH]DVGH*(HVSHFLILFDGDVGH
IiEULFD(VWDVSLH]DVHVWiQGLVHxDGDVSDUDIXQFLRQDUFRQVXDSDUDWR\VHHQFXHQWUDQIDEULFDGDV\SUREDGDV
SDUDFXPSOLUFRQODVHVSHFLILFDFLRQHVGH*(
/DVLQVWUXFFLRQHVGHVFULWDVHQHVWHPDQXDOFXEUHQORVSURFHGLPLHQWRVDVHJXLUSRUFXDOTXLHUXVXDULR
&XDOTXLHURWUDUHSDUDFLyQGHEHUtDSRUUHJODJHQHUDOUHIHULUVHDSHUVRQDOFDOLILFDGRDXWRUL]DGR'HEHHMHUFHUVH
SUHFDXFLyQ\DTXHODVUHSDUDFLRQHVLQFRUUHFWDVSXHGHQFDXVDUFRQGLFLRQHVGHIXQFLRQDPLHQWRLQVHJXUDV
3yQJDVHHQFRQWDFWRFRQQRVRWURV
ZZZ+RWSRLQWFRP
6LQRHVWiVDWLVIHFKRFRQHOVHUYLFLRTXHUHFLEHGH+RWSRLQWSyQJDVHHQFRQWDFWRFRQQRVRWURVHQQXHVWUDSiJLQD
:HELQGLFDQGRWRGRVORVGHWDOOHVDVtFRPRVXQ~PHURGHWHOpIRQRRHVFUtEDQRVD
*HQHUDO0DQDJHU&XVWRPHU5HODWLRQV
+RWSRLQW$SSOLDQFH3DUN
/RXLVYLOOH.<
5HJLVWUHVXHOHFWURGRPpVWLFR
ZZZ+RWSRLQWFRP
£5HJLVWUHVXQXHYRHOHFWURGRPpVWLFRHQOtQHD³FXDQGRXVWHGSUHILHUD(OUHJLVWUDUVXSURGXFWRDWLHPSROH
SURSRUFLRQDUiVLVXUJLHUDODQHFHVLGDGXQDPHMRUFRPXQLFDFLyQ\XQVHUYLFLRPiVUiSLGREDMRORVWpUPLQRVGH
VXJDUDQWtD7DPELpQSXHGHHQYLDUVXWDUMHWDGHUHJLVWURSUHLPSUHVDTXHVHLQFOX\HHQHOPDWHULDOGHHPEDODMH
,PSUHVRHQORV(VWDGRV8QLGRV