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www.mgeups.com Graphical Command Center User Manual Graphical Command Center I M P O R TA N T S A F E T Y I N S T R U C T I O N S SAVE THESE INSTRUCTIONS – This manual contains important instructions for all GCC's that must be followed during operation of the equipment. WARNING: page ii Opening enclosures expose hazardous voltages. Always refer service to qualified personnel only. ATTENTION: L'ouverture des cabinets expose des tensions dangereuses. Assurez-vous toujours que le service ne soit fait que par des personnes qualifiees. WARNUNG!: Das öffnen der Gehäuse legen gefährliche Spannungen bloss. Service sollte immer nur von qualifizierten Personal durchgeführt werden. WARNING: As standards, specifications, and designs are subject to change, please ask for confirmation of the information given in this publication. ATTENTION: Comme les normes, spécifications et produits peuvent changer, veuillez demander confirmation des informations contenues dans cette publication. WARNUNG!: Normen, Spezifizierungen und Pläne unterliegen Anderungen. Bitte verlangen Sie eine Bestätigung über alle Informationen, die in dieser Ausgabe gemacht wurden. .. Important Safety information User Manual Graphical Command Center User Manual For service call 1-800-438-7373 86-132204-00 A00 01/03 Copyright © 2002 MGE UPS SYSTEMS, Inc. All rights reserved. Printed in U.S.A. MGE UPS SYSTEMS, Inc. 1660 Scenic Avenue Costa Mesa, CA 92626 (714) 557-1636 page iii Graphical Command Center Graphical Command Center User Manual Warranty The liability of MGE UPS SYSTEMS, Inc. hereunder is limited to replacing or repairing at MGE UPS SYSTEMS, Inc.’s factory or on the job site at MGE UPS SYSTEMS, Inc.’s option, any part or parts which are defective, including labor, for a period of 12 months from the date of purchase. The MGE UPS SYSTEMS, Inc. shall have the sole right to determine if the parts are to be repaired at the job site or whether they are to be returned to the factory for repair or replacement. All items returned to MGE UPS SYSTEMS, Inc. for repair or replacement must be sent freight prepaid to its factory. Purchaser must obtain MGE UPS SYSTEMS, Inc.’s Return Materials Authorization prior to returning items. The above conditions must be met if warranty is to be valid. MGE UPS SYSTEMS, Inc. will not be liable for any damage done by unauthorized repair work, unauthorized replacement parts, from any misapplication of the item, or for damage due to accident, abuse, or Act of God. In no event shall the MGE UPS SYSTEMS, Inc. be liable for loss, damage, or expense directly or indirectly arising from the use of the units, or from any other cause, except as expressly stated in this warranty. MGE UPS SYSTEMS, Inc. makes no warranties, express or implied, including any warranty as to merchantability or fitness for a particular purpose or use. MGE UPS SYSTEMS, Inc. is not liable for and Purchaser waives any right of action it has or may have against MGE UPS SYSTEMS, Inc. for any consequential or special damages arising out of any breach of warranty, and for any damages Purchaser may claim for damage to any property or injury or death to any person arising out of its purchase of the use, operation or maintenance of the product. MGE UPS SYSTEMS, Inc. will not be liable for any labor subcontracted or performed by Purchaser for preparation of warranted item for return to MGE UPS SYSTEMS, Inc.’s factory or for preparation work for field repair or replacement. Invoicing of MGE UPS SYSTEMS, Inc. for labor either performed or subcontracted by Purchaser will not be considered as a liability by the MGE UPS SYSTEMS, Inc. This warranty shall be exclusive of any and all other warranties express or implied and may be modified only by a writing signed by an officer of the MGE UPS SYSTEMS, Inc. This warranty shall extend to the Purchaser but to no one else. Accessories supplied by MGE UPS SYSTEMS, Inc., but manufactured by others, carry any warranty the manufacturers have made to MGE UPS SYSTEMS, Inc. and which can be passed on to Purchaser. MGE UPS SYSTEMS, Inc. makes no warranty with respect to whether the products sold hereunder infringe any patent, U.S. or foreign, and Purchaser represents that any specially ordered products do not infringe any patent. Purchaser agrees to indemnify and hold MGE UPS SYSTEMS, Inc. harmless from any liability by virtue of any patent claims where Purchaser has ordered a product conforming to Purchaser’s specifications, or conforming to Purchaser’s specific design. Purchaser has not relied and shall not rely on any oral representation regarding the Product sold hereunder and any oral representation shall not bind MGE UPS SYSTEMS, Inc. and shall not be part of any warranty. There are no warranties which extend beyond the description on the face hereof. In no event shall MGE UPS SYSTEMS, Inc. be responsible for consequential damages or for any damages except as expressly stated herein. Service and Factory Repair - Call 1 - 800 - 438 - 7373 Direct questions about the operation, repair, or servicing of this equipment to MGE UPS SYSTEMS, Inc. Technical Support Services. Include the part number and serial number of the unit in any correspondence. Should you require factory service for your equipment, contact MGE UPS SYSTEMS, Inc. Technical Support Services and obtain a Return Materials Authorization (RMA) prior to shipping your unit. Never ship equipment to MGE UPS SYSTEMS, Inc. without first obtaining an RMA. Proprietary Rights Statement The information in this manual is the property of MGE UPS SYSTEMS, Inc., and represents a proprietary article in which MGE UPS SYSTEMS, Inc., retains any and all patent rights, including exclusive rights of use and/or manufacture and/or sale. Possession of this information does not convey any permission to reproduce, print, or manufacture the article or articles shown herein. Such permission may be granted only by specific written authorization, signed by an officer of MGE UPS SYSTEMS, Inc. IBM, PC-AT, ES/9000, and AS/400 are trademarks of International Business Machines Corporation. MGE and MGE UPS SYSTEMS are trademarks of MGE UPS SYSTEMS, Inc. Other trademarks that may be used herein are owned by their respective companies and are referred to in an editorial fashion only. Revision History Graphical Command Center, User Manual 86-132204-00 Copyright © 2003 MGE UPS SYSTEMS, Inc. Revision: A00 ECN # 003098 page iv All rights reserved 01/2003 Warranty Information Printed in U.S.A. User Manual How To Use This Manual: This manual is designed for ease of use and easy location of information. To quickly find the meaning of terms used within the text, look to the Glossary. To quickly find a specific topic, look at the Table of Contents. This manual uses icons with text to convey important information. The icons come in four varieties. WARNING: Indicates information provided to protect the User and service personnel against safety hazards and possible equipment damage. CAUTION: Indicates information provided to protect the User and service personnel against possible equipment damage. NOTE: Indicates information provided as an operating tip or an equipment feature. IMPORTANT: NOTE: Indicates information provided as an operating instruction or as a tip. A version of this manual is available in color on the MGE website, www.mgeups.com. How To Use This Manual page v Graphical Command Center (This page left blank intentionally) page vi User Manual Contents section description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page Important Safety Instructions . . . . . . . . . . . . . .Inside Front Cover Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Revision History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .c i Section 1 Section 2 Introduction section description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 1.0 1.1 1.2 Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 Reference Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 Section Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.3 1.4 1.5 GCC System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2 Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3 GCC Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4 GCC Setup section description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 2.0 2.1 Scope . . . . . . . . . . . . . . . . GCC Setup Screen . . . . . . Enter Setup Screen . . . . . . Identification Setup Screen Change Password . . . . . . . Control Panel . . . . . . . . . . 2.1.1 2.1.2 2.1.3 2.1.4 . . . . . . Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1 .2-1 .2-1 .2-2 .2-5 .2-6 page c i Graphical Command Center Section 3 GCC Screens section description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 3.0 3.1 3.2 3.2.1 3.2.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 3.11 3.11.1 3.11.2 3.12 Section 4 GCC Mimic Diagrams section page c ii Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1 GCC Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1 Main Menu Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2 Menu Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2 UPS Status Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4 System Main Menu Screen . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5 Inverter Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6 Rectifier Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7 Single-Module Load Screen . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8 Multi-Module Load UPS Screen . . . . . . . . . . . . . . . . . . . . . . . .3-9 Multi-Module System Load Screen . . . . . . . . . . . . . . . . . . . . .3-10 Single-Module Battery Screen . . . . . . . . . . . . . . . . . . . . . . . .3-11 Multi-Module Battery Screen . . . . . . . . . . . . . . . . . . . . . . . . .3-12 Online Trending Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13 Online Trending Selection Menu . . . . . . . . . . . . . . . . . . . . . .3-13 UPS Status Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13 Input Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14 description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 4.0 4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 Scope . . . . . . . . . . . . . . . . . . . Color Status Indicator . . . . . . . Power Flow . . . . . . . . . . . . . . . Single-Module UPS Online . . . Single-Module UPS On Bypass Single-Module UPS On Battery S-M UPS Battery CB Open . . . Multi-Module Online . . . . . . . . . Multi-Module 1 UPS on Battery Multi-Module on Bypass . . . . . . 4.10 4.11 4.12 4.13 Multi-Module Test and Maintenance Mode on UPS . . . . . . . . .4-9 Multi-Module Test and Maintenance Mode on Bypass . . . . . .4-10 Multi-Module Transfer Mode . . . . . . . . . . . . . . . . . . . . . . . . . .4-11 Multi-Module Communication Fault . . . . . . . . . . . . . . . . . . . .4-12 Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1 .4-1 .4-1 .4-2 .4-3 .4-4 .4-5 .4-6 .4-7 .4-8 User Manual Section 5 GCC Alarms section 5.0 5.1 5.2 5.3 5.4 Section 6 description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page Scope . . . . . . . . . . . . . . . . . . . . Alarm and Event System . . . . . . Alarms and Events Lists . . . . . . Alarm/Event Present Log Screen Alarm/Event History Log Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1 .5-1 .5-1 .5-2 .5-4 GCC Troubleshooting section 6.0 6.1 6.2 6.2.1 6.3 6.4 6.4.1 6.4.2 6.4.3 6.5 6.6 6.6.1 6.7 6.8 6.9 Glossary Index description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1 Communications and Configuration . . . . . . . . . . . . . . . . . . . . .6-1 RS232/RS485 Interface Connections . . . . . . . . . . . . . . . . . . . .6-1 Twisted Pair Connection using Terminal Blocks . . . . . . . . . . . .6-1 Communications Port Switch Settings . . . . . . . . . . . . . . . . . . .6-2 Communications Port 2 Personalization . . . . . . . . . . . . . . . . . .6-4 Slave Address for Single-Module . . . . . . . . . . . . . . . . . . . . . . .6-5 Slave Address for Multi-Module with GCC in SSC Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5 Slave Address for Multi-Module with GCC in Each Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-6 GCC Port Connectors and Future Product Updates . . . . . . . . .6-6 RS232/RS485 Interface Converter . . . . . . . . . . . . . . . . . . . . . .6-7 Switch Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7 Auto Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9 GCC Identification Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9 Rebooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .g-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .I-1 Contents page c iii Graphical Command Center Figures number description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 1-1 1-2 Keypad Alphanumeric Characters . . . . . . . . . . . . . . . . . . . . . S-M Configuration , 1 GCC per Module (800 kVA UPS System Shown) . . . . . . . . . . . . . . . . . . . . . . . M-M Configuration , 1 GCC per Module (800 kVA UPS System Shown) . . . . . . . . . . . . . . . . . . . . . . . M-M Configuration , 1 GCC per System Located on the SSC (800 kVA UPS System Shown) . . . . . . . . . . . . . . . . . . . . . . . .1-3 2-1 2-2 2-3 2-4 2-5 2-6 Enter Setup Screen . . . . . . . . . . . S-M Identification Setup Screen . . M-M Identification Setup Screen . . M-M System Configuration Screen The Change Password Screen . . . Date and Time Icon Screen . . . . . .2-1 .2-3 .2-3 .2-4 .2-5 .2-6 3-1a 3-1b 3-2 3-3 3-4 3-5 3-6 3-7 3-8 3-9 3-10 3-11 3-12 S-M Menu Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2 M-M Menu Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3 Main Menu Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4 M-M System Main Menu Screen . . . . . . . . . . . . . . . . . . . . . . .3-5 Inverter Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6 Rectifier Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7 Single-Module Load Screen . . . . . . . . . . . . . . . . . . . . . . . . . .3-8 M-M Load UPS Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9 M-M System Load Screen . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10 S-m Battery Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11 M-M Battery Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12 Online, Trending Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13 Input Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14 4-1 4-2 4-3 4-4 4-5 4-6 4-7 4-8 4-9 4-10 4-11 S-M UPS Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2 S-M UPS on Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3 S-M UPS on Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4 S-M Battery CB Open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5 M-M UPS Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6 M-M UPS on Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7 M-M UPS on Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8 M-M Test/Maintenance Mode on UPS . . . . . . . . . . . . . . . . . . .4-9 M-M Test/Maintenance Mode on Bypass . . . . . . . . . . . . . . . .4-10 M-M Transfer Mode on UPS . . . . . . . . . . . . . . . . . . . . . . . . .4-11 M-M Communications Fault . . . . . . . . . . . . . . . . . . . . . . . . .4-12 1-3 1-4 page c iv Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4 .1-5 .1-5 User Manual Figures (continued) number description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 5-1 5-2 5-3 5-4 Alarm/Event Present Log Screen . . . . . . Alarm/Event History Log Screen . . . . . . . Clear Alarm/Event Log Password Screen Clear Log Screen . . . . . . . . . . . . . . . . . . 6-1 6-2 6-3 6-4 6-5 6-6 6-7 6-8 6-9 6-10 S-M RS485 Interface Connections with GCC . . . . . . . . . . . . .6-1 M-M Rs232/RS485 Interface Connections with GCC . . . . . . .6-2 GTCZ/RAUZ1 & GTQZ/RAUZ2 PCB Config. Settings . . . . . . .6-3 S-M Slave Address Settings . . . . . . . . . . . . . . . . . . . . . . . . . .6-5 M-M with GCC Slave Address Settings . . . . . . . . . . . . . . . . . .6-5 M-M with GCC in Each Cabinet Slave Address Settings . . . . .6-6 Converters Location Dip Switch S1 . . . . . . . . . . . . . . . . . . . . .6-7 Converters Location Dip Switch S2 . . . . . . . . . . . . . . . . . . . . .6-7 Converter Switch Access . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8 Dip Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8 number description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 6-1 Two-Module Communications Port Switch Settings . . . . . . . . .6-4 6-2 M-M with 1 GCC in each cabinet, the slave address settings . .6-6 6-3 Converter Dip Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . .6-8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3 . . . . . . .5-5 . . . . . . .5-6 . . . . . . .5-6 Tables Contents page c v Graphical Command Center (This page left blank intentionally) page c vi User Manual Introduction 1.0 Scope This section is a general introduction and overview of the MGE Graphical Command Center (GCC). 1.1 1.2 Reference Manuals 86-132203-00 EPS 8000 625-800kVA User Manual, Single-Module 86-132202-00 EPS 8000 625-800kVA User Manual, Parallel System 86-132201-55 EPS 8000 625-800kVA Installation Manual, Single and Parallel Systems, 50/60 Hz 86-130033-00 EPS 6000 User Manual, 150-750kVA Single-Module 86-130034-00 EPS 6000 User Manual, 150-750kVA Multi-Module 86-131107-00 EPS 6000 User Manual, Parallel-Connected Single UPS Units 6739390XU EPS 6000 Communication Manual, 50/60 Hz Section Descriptions This manual is divided into six sections: Section 1 — Introduction This section is a general introduction and overview of the MGE Graphical Command Center (GCC). Section 2— GCC Setup This section guides the User through the GCC login and custom configuration screens. Section 3 — GCC Screens This section describes each screen, the menu buttons, and how to navigate from screen to screen. Section 4— GCC Mimic Diagrams This section provides GCC mimic diagrams representing the common status and fault modes. Section 5 — GCC Alarms This section describes the captured alarms and events, including how to acknowledge and clear the alarm history log. Section 6 — GCC Troubleshooting This section contains a troubleshooting guide to assist the User with any communication and configuration problems. A Glossary in the rear of this manual provides definitions of terms used within the text. Introduction page 1 — 1 Graphical Command Center 1.3 GCC System Overview The GCC functions as the monitoring program for your system. The intention of the GCC is to operate only as an aid to the existing indicators and controls. It is only intended as a display device and will not be used for any control purposes. The GCC is factory installed and tested before shipment, therefore, it is ready to use upon receipt. When powering up the display a boot screen similar to what you see in starting a “Windows PC” appears. The display will proceed with a memory test and other prerequisites, then load the operating system, and finally the UPS monitoring software. The GCC is ready when showing the mimic diagram with the menu selection buttons. The GCC uses a color liquid crystal display (LCD) with a touch sensitive screen. Touching the screen a single time will enable the User to enter the menu selection buttons or the icons on the mimic diagram. Double-clicking or touching the screen in two quick successions in a text box will enable the User to enter the Keypad of alphanumeric characters. Use of the keypad is required to enter or change the password. WARNING: page 1 — 2 The touch screen can be damaged by sharp objects. Always use a soft object or the pad of your finger to navigate through the screens. Introduction PRELIMINARY COPY 1.4 User Manual Keypad The Keypad opens by double-clicking inside any text box. The alphanumeric Keypad provides access to normal keyboard characters, Decimal Point (.), Backspace (Bsp), Space (Spa), Caps (Cps) and other characters. Use the “<-” and “->” keys to scroll to next group of keys. See Figure 1-1 for all the available keypads. Press the “OK” key when done entering information. Use the “Esc” key to exit the keypad without saving information. Figure 1-1: Keypad Alphanumeric Characters. Keypad 1 Keypad 2 Keypad 3 UPS 1 1 2 3 OK OK Will close values stored in field a b c OK j k l OK 4 5 6 Esc Escape d e f Esc m n o Esc 7 8 9 Bsp Backspace g h i Bsp p q r Bsp 0 . +/- -> -> -> -> -> Cps To next group Keypad 4 Keypad 5 Keypad 6 Keypad 7 s t u OK # % * OK ; @ ( OK v w x Esc \ : $ Esc ) ! ? Esc y z / Bsp + - , Bsp = > < Bsp -> -> -> -> -> -> Cps Spa Cps Spa Cps Spa Cps Spa Introduction . & OK [ ] a¨ Esc ¨ 0 u¨ Cps Spa Bsp -> Scroll -> page 1 — 3 Graphical Command Center 1.5 GCC Configurations Three separate series of mimic diagrams are available: 1. Single-Module (S-M) 2. Multi-Module (M-M) 3. Static Switch Cabinet (SSC) The GCC is located on the UPS Module, the Static Switch Cabinet or both. A Single-Module UPS configuration is shown in Figure 1-2. A Multi-Module UPS and SSC with a GCC on each UPS is shown in Figure 1-3. A MultiModule UPS and SSC with one GCC on the SSC is shown in Figure 1-4. Figure 1-2: S-M Configuration, 1 GCC per Module. (800kVA UPS system shown) page 1 — 4 Introduction User Manual Figure 1-3: M-M Configuration, 1 GCC per each Module and the SSC. (800kVA UPS system shown) Figure 1-4: M-M Configuration, 1 GCC per system located on the SSC. (800kVA UPS system shown) Introduction page 1 — 5 Graphical Command Center (This page left blank intentionally) page 1 — 6 User Manual GCC Setup 2.0 Scope This section guides the User through the GCC login and custom configuration screens. 2.1 GCC Setup Screens The following GCC Setup screens are described in this section: 2.1.1 ◗ Enter Setup ◗ Identification Setup, Single-Module ◗ Identification Setup, Multi-Module ◗ System Configuration, Multi-Module ◗ Change Password ◗ Control Panel Enter Setup Screen From the menu button click the “Setup” button to open the Enter Setup screen. Type the default password, ‘manager’, as shown in Figure 2-1. When the password is accepted, the Identification Setup screen opens and the User may change the password at that time or continue with the setup. Refer to section 1.4 Keypad for instructions to use the keypad. Figure 2-1: Enter Setup Screen. Enter Setup 14:02:02 01/24/2003 Enter default password ‘manager’ and press <Enter> Setup Password ALARMS UPS 1 manager Load Protected Inverter Enter Rectifier EXIT Load Battery Online Trend Input GCC Setup page 2 — 1 Graphical Command Center 2.1.2 Identification Setup Screen The Identification Setup screen is accessed from the Enter Setup screen when the password is entered. For a Single-Module the Identification Setup allows the User to modify the naming conventions for the UPS’s, circuit breakers, and inputs of the unit. For Multi-Module system the Identification Setup and System Configuration screens allow the User to modify the naming conventions. See Figure 2-2 for the Identification Setup for a SingleModule, and Figure 2-3 for a Multi-Module. See Figure 2-4 for the System Configuration screen for the Multi-Module. The following is a description of the screen buttons. 1 Default names These are the text fields that appear on the mimic diagram. Change these text fields by double-clicking inside the box, and the keypad will appear allowing you to enter text. The default name (UPS Name = UPS 1) can be changed by double-clicking in the first text field and entering the UPS name. For instructions to use the keypad, see section 1.4 Keypad. 2 Show CB’s/System CB Configuration Enable or disable circuit breakers in the system configuration. Green is enabled, and gray is disabled. If disabled, the breaker will not be shown in the mimic diagram. 3 Battery Temp. Sensor present Enable battery temperature monitoring (if that option was installed). Green is enabled, and gray is disabled. 4 Show battery Backup Time Shows the UPS battery backup time. The UPS needs to have battery parameters programmed in order for this to work correctly. Refer to the UPS Manual, or contact Customer Service Support at 1-800-438-7373. 5 Alarm Pop-up Screen When enabled this button will set the Alarm/Event Present screen to open every time there is an unacknowledged alarm. Once enabled, the Alarm/Event Present screen will not close until all alarms/events are acknowledged. This may also be enabled in the Alarm/Event Present screen. 6 Select if UPS is a 225, 300, 375 or 500KVA Disabling will filter alarms specific to 800 kVA class UPS’s. 7 Change Password WARNING: 8 Control Panel CAUTION: 9 page 2 — 2 UPS’s Present Selecting this menu button will open the Change Password screen. Refer to section 2.1.3 Change Password for the procedure. A Password for the Control Panel and clearing the alarm history is required. User should note password and keep in a secure location. Selecting this menu button will open the Control Panel screen. Refer to section 2.1.4 Control Panel to change the settings. Use Caution in this menu as some settings can have adverse affects on the GCC operation. Selects number of UPS’s in a Multi-Module System. Green is enabled and gray is disabled. GCC Setup User Manual Figure 2-2: S-M Identification Setup Screen. Identification Setup 07:34:18 01/24/2003 1 Setup ALARMS UPS Name UPS 1 UPS 1 Load Protected 7 8 Change Password Control Panel Show CB's Rectifier Input CB Q1 Bypass Input Breaker Q4S Q4S UPS Output Breaker Q5N Q5N System Bypass Breaker Q3BP 2 Q3BP Battery Breaker QF1 Input 1 Utility 1 Input 2 Utility 2 Battery Temp. Sensor present 3 Show battery Backup time 4 9 character max Alarm Popup Screen Set to have Alarm Screen automatically open when new Alarm/Event happens Select if UPS is a 225, 300, 375 or 500KVA 5 6 Figure 2-3: M-M Identification Setup Screen. 07:34:18 01/24/2003 Battery Breaker UPS 1 QF1 UPS 1 Name UPS 1 Battery Breaker UPS 2 QF1 UPS 2 Name UPS 2 Battery Breaker UPS 3 QF1 UPS 1 UPS 3 Name UPS 3 Battery Breaker UPS 4 QF1 Load Protected UPS 4 Name UPS 4 Battery Breaker UPS 5 QF1 UPS 5 Name UPS 5 Battery Breaker UPS 6 QF1 ALARMS 8 Identification Setup System Name System Setup 7 1 Change Password Control Panel System Config. UPS 6 Name UPS 6 9 character max UPS 1 Input CB Q1 Static Switch Input Brteaker Q4S UPS 2 Input CB Q1 Static Switch Q2S UPS 3 Input CB Q1 System Output Breaker Q5N UPS 4 Input CB Q1 Maint. Bypass Breaker Q3BP UPS 5 Input CB Q1 Input 1 (UPS Input) Main 1 UPS 6 Input CB Q1 Input 2 (Bypass) Bypass UPS 1 Output CB Q5N UPS 2 Output CB Q5N UPS 3 Output CB Q5N UPS 4 Output CB Q5N UPS 5 Output CB Q5N UPS 6 Output CB Q5N Opens the System Configuration Screen. GCC Setup page 2 — 3 Graphical Command Center Figure 2-4: M-M System Configuration Screen. 15:14:01 Trend System CB Config. 2 ALARMS Q4S System Load Protected 7 8 Change Password Control Panel Q5N UPS 1 UPS 4 UPS 2 UPS 5 UPS 3 UPS 6 3 Q3BP Q2S Show battery Backup time UPS's Present 9 UPS 1 Back to Setup Battery Temp. Sensor present UPS 1 UPS 4 UPS 2 UPS 5 UPS 3 UPS 6 4 UPS 2 UPS 3 UPS 4 UPS 5 UPS 6 Alarm Popup Screen Set to have Alarm Screen automatically open when new Alarm/Event happens Select if UPS is a 225, 300, 375 or 500KVA Returns to the Identification Setup Screen. page 2 — 4 GCC Setup 5 6 User Manual 2.1.3 Change Password Change Password will allow the User to change the default password ‘manager’ to a new User password. NOTE: Must be in the Setup Screen to change password. See section 2.1.1 Enter Setup Screen for instructions. Proceed as follows: (Lower case and 20 characters maximum) 1. From the menu button click the Change Password button. 2. In the “New Password” text field type a new password. (up to 20 characters maximum, lower case) Refer to Figure 2-5. For instructions to use the keypad, see section 1.4 Keypad. 3. In the “Confirm Password” field enter the new password a second time to confirm the change, and press “Enter”. When the new password is changed a confirmation box will appear to verify password is saved. Figure 2-5: Change Password Screen. New Password manager 20 characters max. Confirm Password manager Double tap on cursor to bring up keyboard Enter Password Changed Back to Setup page Once the password is changed this confirmation indicator is displayed. To exit the screen without changes click “Back to Setup page” button. GCC Setup page 2 — 5 Graphical Command Center 2.1.4 Control Panel The Control Panel is available to modify computer settings similar to a PC windows control panel. The date and time can be changed by double-clicking the Date/Time icon as shown in Figure 2-6. NOTE: Must be in the Setup Screen to change password. See section 2.1.1 Enter Setup Screen for instructions. Figure 2-6: Date and Time Icon. 1 2 Date/Time page 2 — 6 GCC Setup User Manual GCC Screens 3.0 Scope This section describes the menu buttons, and how to navigate from screen to screen. Progressing through each section will enable more to be learned and expected from the GCC screens, Users will become more proficient at navigating and monitoring the System. GCC Menu Structure SINGLE-MODULE MULTI-MODULE UPS MAIN MENU SYSTEM MAIN MENU SETUP SETUP TREND ALARM ALARMS UPS 1 UPS INVERTER SSC RECTIFIER INPUT LOAD LOAD BATTERY INVERTER RECTIFIER LOAD BATTERY ONLINE TREND INPUT INPUT SETUP SETUP ALARMS/EVENTS ENTER SETUP ALARMS IDENTIFICATION SETUP SYSTEM CONFIGURATION THESE ARE COMBINED ON SINGLE-MODULE 3.1 ALARMS/EVENTS PRESENT ALARMS/EVENTS HISTORY CLEAR ALARMS/ EVENTS LOG MAIN MENU MAIN MENU MAIN MENU CHANGE PASSWORD CONTROL PANEL GCC Screens page 3 —1 Graphical Command Center 3.2 Main Menu Screen The Main Menu Screen consists of three major components: the menu buttons, UPS status panel, mimic diagram. For Mimic Diagram, see section 4.0. 3.2.1 Menu Buttons The GCC uses menu button selections on the left side of each screen. For Single-Module selections see Figure 31a. For Multi-Module selections see Figure 3-1b. Figure 3-1a: S-M Menu Buttons. 13:43:42 01/24/2003 Date & Time Shows date and time set in the GCC. Date and time can be changed from the Control Panel in the Setup screen. See section 2.1.4 Control Panel. Setup Opens the Setup screen, where the User will be prompted to enter the password information. See section 2.1.1 Enter Setup. Alarms Opens the Alarm/Event Present screen. Users can also access the History log. When any alarm is active, the green lamp will change to blinking red, and the background of the button changes to orange. See section 5.0 Alarms. UPS 1 Main Menu Screen Opens the UPS Main Menu screen. The default name is UPS 1, but can be changed in the Setup screen. See section 2.1.1 Enter Setup. Setup ALARMS UPS 1 Online Inverter Rectifier Load Battery Online Trend ◗ “UPS Online” Normal operation. ◗ “Minor Fault” Load is protected but there is an alarm. ◗ “Comm Fault” GCC has lost communications with system. ◗ “On Battery” System is operating on battery power. ◗ “UPS Offline” Load is not protected because of fault or User command. ◗ “Test/Maint Mode” Maintenance bypass CV is closed and system output CB is open. Inverter Opens the Inverter screen, which displays inverter status and measurements. Rectifier Opens the Rectifier screen, which displays rectifier status and measurements. Load Opens the Load screen, which displays system load status and measure ments. Battery Opens the Battery screen, which displays all UPS’s battery information. Trend Opens the Trend screen, which displays a graphical trend of measurement Input Opens the Input screen, which displays measurement of the incoming Utility of each UPS. Input page 3 —2 The second and third line indicates the condition (status) of the system: GCC Screens User Manual Figure 3-1b: M-M Menu Buttons. Time Shows time set in the GCC. Time can be changed from the Control Panel in the Setup screen. See section 2.1.4 Control Panel. Setup Opens the Setup screen, where the User will be prompted to enter the password information. See section 2.1.1 Enter Setup. Trend Opens the Trend screen, which displays a graphical trend of measurements. Alarms Opens the Alarm/Present Alarm screen. Users can also access the history log. When any alarm is active, the green lamp will change to blinking red, and the background of the button changes to orange. See section 5.0 Alarms. 11:57:27 Setup Trend ALARMS System Comm Fault UPS 1 Comm Fault UPS 2 UPS Offline UPS 3 UPS Offline UPS 4 UPS Offline System Main Menu Screen On a Multi-Module, opens the System Main Menu screen. UPS 1-6 Opens the corresponding UPS Main Menu Screen. The default names are UPS 1 to UPS 6, but can be changed in the Setup screen. See section 2.1.1 Enter Setup. The second and third line indicates the condition (status) of the system: ◗ “UPS Online” Normal operation. ◗ “Minor Fault” Load is protected but there is an alarm. ◗ “Comm Fault” GCC has lost communications with system. ◗ “On Battery” System is operating on battery power. ◗ “UPS Offline” Load is not protected because of fault or User command. ◗ “Test/Maint Mode” Maintenance bypass CB is closed and system output CB is open. UPS 5 UPS Offline UPS 6 UPS Offline GCC Screens page 3 —3 Graphical Command Center 3.2.2 UPS Status Panel The UPS Status Panel is located at the top of the Main Menu screen. It consists of five items that give the User current information, such as, % load, alarms, battery backup time, name of UPS, and load status pertaining to the selected Single or Multi-Module UPS. See Figure 3-2. 1 Name of UPS 2 Load Status Lamp Circle icon indicates if load is protected. When green it is protected, when red Name of UPS in configuration. To modify refer to the Setup screen menu. it is not protected. 3 Backup Time Shows battery backup time in minutes. Must be selected in the Setup screen to be displayed. 4 Status Window Displays the UPS status and various alarms. 5 % Load Shows the % (percentage) of the UPS kW load. UPS Status Panel Figure 3-2: Main Menu Screen. 1 13:50:02 01/24/2003 2 UPS 1 Load Protected UPS Online 3 Setup 4 Backup Time ALARMS 0 0% Min. UPS 1 %UPS 50 Load 100 5 Load Protected Inverter Q3BP See Note 1 Rectifier Utility 2 Q4S Load Battery Q5N Q1 Online Trend QF1 See Note 2 Input Menu buttons page 3 —4 Unit Load Utility 1 NOTE 1: Specific to Single-Module only. NOTE 2: Specific to Single-Module or Multi-Module. GCC Screens Mimic Diagram Area User Manual 3.3 System Main Menu Screen The System Main Menu screen is shown for a three UPS Multi-Module system configuration in Figure 3-3. Up to 6 UPS modules can be displayed. Figure 3-3: M-M System Main Menu Screen. 07:51:39 Q3BP Setup Trend Utility 2 Load Q4S ALARMS Q5N System Load Protected Q2S UPS 1 UPS Online UPS 2 UPS Online UPS 3 UPS Online UPS 1 UPS 4 UPS 2 UPS 5 UPS 3 UPS 6 Utility 1 System UPS 4 UPS Online UPS 5 UPS Online UPS 6 UPS Online Up to 6 UPS's can be displayed GCC Screens page 3 —5 Graphical Command Center 3.4 Inverter Screen The Inverter screen in Figure 3-4 displays inverter information such as voltage L-L and L-N, current and frequency. Three indicators are present to show inverter is connected to load, overload and out of synchronization with bypass status. The inverter indicators are displayed only when conditions are present. Figure 3-4: Inverter Screen. 13:41:27 01/24/2003 UPS 1 Inverter Setup Voltage ALARMS UPS 1 Load Protected Inverter A-B B-C A-C 477 478 475 V V V A-N B-N C-N 275 276 276 V V V Rectifier Inverter connected to load Inverter overload Inverter Out of Sync with Bypass Current Load A B C 38 36 38 Appears when condition occurs. A A A Battery Online Trend Frequency 60.0 Hz Input Menu for Single-Module page 3 —6 GCC Screens User Manual 3.5 Rectifier Screen The Rectifier screen displays information such as input voltage, DC bus voltage, the status of the input device, battery, circuit breaker, and other conditions common to the Rectifier/Charger. See Figure 3-5. Figure 3-5: Rectifier Screen. 13:41:27 01/24/2003 UPS 1 Rectifier Setup ALARMS UPS 1 Load Protected Inverter Rectifier Utility 1 Voltage 484.7V Rectifier/Charger Input Frequency 60.0 Hz Rectifier/Charger Voltage 545 V Closed Closed Utility 1 Input Switch Battery Circuit Breaker Low Battery Shutdown Warning Load Battery Charge Status Major Rec/Charger Fault Battery Rectifier/Charger Status Battery Temperature (option) Battery Charging OK On 0 C Online Trend Input Menu for Single-Module GCC Screens page 3 —7 Graphical Command Center 3.6 Single-Module Load Screen The Single-Module Load screen displays information such as voltage L-L and L-N, current, frequency, kW, kVA, pf, and % load. See Figure 3-6. Figure 3-6: S-M Load Screen. 13:40:17 01/24/2003 UPS 1 Load Setup ALARMS UPS 1 Load Protected A-B B-C A-C Inverter Rectifier Load Battery Online Trend A B C Voltage 480 V 478 V 477 V Current 38 39 38 Frequency KW KVA pf % Load 60.0 2 32 0.06 0 A-N B-N C-N Voltage 277 277 276 A A A Hz Input page 3 —8 GCC Screens V V V User Manual 3.7 Multi-Module Load UPS Screen The Multi-Module Load UPS screen is accessed from the UPS mimic diagram. The screen displays information of the selected UPS and overall system status, such as voltage, current, frequency, kW and kVA, pf, and % load. See Figure 3-7. Figure 3-7: M-M Load UPS Screen. 14:48:33 Setup UPS 1 load System load Trend ALARMS System Load Not Protected Voltage A-B B-C A-C 480 478 477 V V V Voltage A-B B-C A-C 480 480 480 V V V A A A Current A B C 600 600 600 A A A Frequency KW KVA pf % Load 60.0 Hz 400 500 0.8 100 UPS 1 Load Protected UPS 2 Load Protected Current A B C 300 300 300 Frequency KW KVA pf % Load 60.0 Hz 200 250 0.8 100 UPS 3 UPS Offline GCC Screens page 3 —9 Graphical Command Center 3.8 Multi-Module System Load Screen The Multi-Module System Load screen is accessed from the system mimic diagram. The screen displays information on kW, %kW and %kVA of all the UPS’s configured, and the overall system measurements. See Figure 3-8. Figure 3-8: M-M System Load Screen. 14:47:58 Setup Trend ALARMS UPS 1 load KW % KW Load % KVA Load 200 50 50 UPS 2 load KW % KW Load % KVA Load 200 50 50 UPS 3 load KW % KW Load % KVA Load ???.? ???.? ???.? System System Load Protected UPS 1 Load Protected load Voltage A-B B-C A-C 480 480 480 V V V Current A B C 600 600 600 A A A UPS 2 Load Protected UPS 3 UPS Offline Frequency 60.0 Hz KW 400 KVA 500 pf 0.8 % KW Load 100 % KVA Load 100 page 3 —10 GCC Screens User Manual 3.9 Single-Module Battery Screen The Single-Module Battery screen displays information such as DC voltage, discharge and charging current, and battery CB status. When enabled at the UPS, battery temperature and backup time are also available. Refer to Section 2.0 for Setup information. See Figure 3-9. Figure 3.9: S-M Battery Screen. 13:45:14 01/24/2003 600 1500 1200 Setup ALARMS UPS 1 300 75 600 300 Inverter 0 Load Battery UPS 1 900 Load Protected Rectifier 150 0 Voltage 546V 0 Discharge Charging Current Current 0 0 CB Closed Charging Temp. 0 Backup Time 0 Min. Battery Online Trend Input GCC Screens page 3 —11 Graphical Command Center 3.10 Multi-Module Battery Screen The Multi-Module Battery screen displays Information such as DC Voltage, discharge and charging current, and battery CB status. When enabled at the UPS, battery temperature and backup are also available. See Section 2.0 for Setup information. See Figure 3-10. Figure 3.10: M-M Battery Screen. 1500 600 11:07:42 150 1200 Setup Battery UPS 1 900 Trend 300 75 600 ALARMS System Load Protected UPS 1 UPS on Battery 300 0 0 Voltage 507V 600 150 1200 Battery UPS 2 900 300 75 600 CB Closed Discharging 300 UPS 3 UPS Online 0 Discharge Charging Current Current 68 0 1500 UPS 2 UPS on Battery CB Closed Discharging 0 0 Voltage 499V 600 0 Discharge Charging Current Current 86 0 1500 150 1200 Battery UPS 3 900 300 75 600 CB Closed Discharging 300 0 0 Voltage 530V page 3 —12 0 Discharge Charging Current Current 0 70 GCC Screens User Manual 3.11 Online Trending Screen The Online Trending screen displays voltage, current, kW and kVA information in graphical format. The GCC includes scroll arrows, on the vertical scale, to adjust the volts, amps and kVA/kW. On the horizontal scale use the scroll arrows to adjust the time in minutes. See Figure 3-11. Online trending accounts for present time only, and does not do historical trending for past measurements. 3.11.1 Online Trending Selection Menu There are 4 selections to trend: Utility 1, Utility 2, Load, and Batteries. Click on an item in the selection menu to start trending. See Figure 3-11. Utility 1 and 2 can be renamed through the Setup screen. 3.11.2 UPS Status Menu Displays UPS status and alarm indications. If an alarm becomes active the alarm LED will start to blink. Clicking on the alarm button will allow the user to enter the Alarm/Event Present screen. See Alarms section 5.0 Alarms for more details. Clicking on the UPS 1 button will allow the User to enter the Main Menu screen. UPS 1 is the selected UPS module to be trended, but other UPS Modules can be selected from the Main Menu screen. Figure 3-11: Online Trending Screen. Online Trending 500 Volts KVA / KW Amps 200 Scale 250 Scale 100 0 0 1 Hour Min. Min. Hour Min. Present Duration 13:47:30 Utility 1 Load Volt A-B Load Amps B Utility 2 Load Volt B-C Load Amps C Load Load Volt A-C Load KW Batteries Load Amps A Load KVA ALARMS UPS 1 Load Protected UPS Status Menu Online Trending Selection Menu GCC Screens page 3 —13 Graphical Command Center 3.12 Input Screen The Input screen allows the User to view all the input measurements such as voltage, current and frequency of the UPS's configured. See Figure 3-12. Figure 3-12: Input Screen. 11:57:27 Setup Trend UPS 1 UPS 2 UPS 3 UPS 4 UPS 5 UPS 6 Voltage Voltage Voltage Voltage Voltage Voltage ALARMS System Comm Fault A-B 488 V A-B 488 V A-B 488 V A-B 488 V A-B 488 V A-B 488 V UPS 1 B-C 486 V B-C 486 V B-C 486 V B-C 486 V B-C 486 V B-C 486 V A-C 485 V A-C 485 V A-C 485 V A-C 485 V A-C 485 V A-C 485 V Load Protected UPS 2 UPS Offline Current Current Current Current Current Current UPS 3 A 101 A A 101 A A 101 A A 101 A A 101 A A 101 A UPS Offline B 100 A B 100 A B 100 A B 100 A B 100 A B 100 A C 95 A C 95 A C 95 A C 95 A C 95 A C 95 A UPS 4 UPS Offline Freq. 60.0 Hz Freq. 60.0 Hz Freq. 60.0 Hz Freq. 60.0 Hz Freq. 60.0 Hz Freq. 60.0 Hz UPS 5 UPS Offline UPS 6 UPS Offline page 3 —14 GCC Screens Users Manual GCC Mimic Diagrams 4.0 Scope This section provides GCC mimic diagrams representing the common status and fault modes. 4.1 Color Status Indicators A color standard has been established to indicate the status of the UPS or SSC operation as follows: 4.2 Green = Normal / Power Flow. Yellow = On Battery, (for Multi-Module only). Red = Major Alarms / Fault. Blue = Test Mode / Power Flow. Grey = OFF & No Faults. Power Flow Indicators The mimic diagram representing the system configuration displays the power flow and breaker positions. Active power flow paths are shown with colored lines, and non-active or broken paths use gray lines (except input will be green). Breaker positions are recognizable as open or closed. Active components on the diagram are labeled. Active components include the inverter, rectifier, load, and input (such as Utility 1 and Utility 2). NOTE: An active component on the mimic diagram causes the display to open to the screen for that component. GCC Mimic Diagrams page 4 —1 Graphical Command Center 4.3 Single-Module UPS Online In normal online operation the path of power will show green from utility to unit load, as shown in Figure 4-1. Figure 4-1: S-M UPS On-Line. 13:54:55 01/24/2003 UPS 1 Load Protected UPS Online Setup ALARMS 0% UPS 1 %UPS 50 Load 100 Online Inverter Q3BP Rectifier Utility 2 Q4S Load Battery Utility 1 Online Trend Q1 Q5N QF1 Input page 4 —2 GCC Mimic Diagrams Unit Load User Manual 4.4 Single-Module UPS On Bypass If there is a major fault in the UPS it will transfer to bypass. The power flow will show green from Utility 2 to the load. The section that had the fault will show red to draw attention to the fault. If the User shuts down the inverter without a major fault, then the inverter will show gray and the rectifier will show green, as shown in Figure 4-2. Figure 4-2: S-M UPS On Bypass. 13:54:55 01/24/2003 UPS 1 Load Protected UPS on Bypass Setup ALARMS 0% UPS 1 %UPS 50 Load 100 UPS on Bypass Inverter Q3BP Rectifier Utility 2 Q4S Load Battery Utility 1 Online Trend Q1 Q5N Unit Load QF1 Input GCC Mimic Diagrams page 4 —3 Graphical Command Center 4.5 Single-Module UPS On Battery In battery operation the path of power will show green from the battery to unit load, and Utility 1 and Utility 2 will show red, as shown in Figure 4-3. Figure 4-3: S-M UPS on Battery. 13:54:55 01/24/2003 UPS 1 Load Protected UPS on Battery Utility out of Tolerance Setup ALARMS 0% UPS 1 %UPS 50 Load 100 UPS on Battery Inverter Rectifier Utility 2 Q4S Load Battery Online Trend Unit Load Utility 1 Q1 QF1 Input page 4 —4 GCC Mimic Diagrams User Manual 4.6 Single-Module UPS Battery CB Open Battery CB open shows the battery circuit breaker QF1 in the open state. The battery and lines to the battery show red to indicate and draw attention to the fault condition, as shown in Figure 4-4. Figure 4-4: S-M Battery CB Open. 14:01:11 01/24/2003 UPS 1 Load Not Protected battery CB Open Setup ALARMS 0% UPS 1 %UPS 50 Load 100 Load Not Protected Inverter Rectifier Utility 2 Q4S Load Battery Online Trend Unit Load Utility 1 Q1 QF1 Input GCC Mimic Diagrams page 4 —5 Graphical Command Center 4.7 Multi-Module Online In normal online operation the path of power will show green from utility to unit load, as shown in Figure 4-5. Figure 4-5: M-M Online. 11:11:06 Q3BP Setup Trend Utility 2 Load Q4S ALARMS Q5N System Load Protected Q2S UPS 1 UPS Online UPS 2 UPS Online UPS 3 UPS Online UPS 1 Utility 1 System UPS 2 UPS 3 page 4 —6 GCC Mimic Diagrams User Manual 4.8 Multi-Module 1 UPS on Battery When a Multi-Module UPS is in battery mode the UPS icon will display in yellow. If all UPS’s that are online are in battery mode, then the line to the load will be yellow, as shown in Figure 4-6. Figure 4-6: M-M UPS on Battery. 11:11:06 Q3BP Setup Trend Utility 2 Load Q4S ALARMS Q5N System Load Protected Q2S UPS 1 UPS on Battery UPS 2 UPS Online UPS 3 UPS Online UPS 1 Utility 1 System UPS 2 UPS 3 GCC Mimic Diagrams page 4 —7 Graphical Command Center 4.9 Multi-Module on Bypass If all UPS’s are faulted or offline then the system will transfer to bypass. The power flow will show green from Utility 2 to the load. UPS’s that are faulted will show red. If they are shutdown without fault then they will show gray. See Figure 4-7. Figure 4-7: M-M UPS on Bypass. 11:11:06 Q3BP Setup Trend Load Utility 2 Q4S ALARMS Q5N System Test / Maint Mode Q2S UPS 1 UPS Offline UPS 2 UPS Offline UPS 3 UPS Offline UPS 1 Utility 1 System UPS 2 UPS 3 page 4 —8 GCC Mimic Diagrams User Manual 4.10 Multi-Module Test and Maintenance Mode on UPS When Q3BP is closed and Q5N is open, the system is in Test and Maintenance Mode. The customer’s load is being supplied by Utility 2. In this condition, UPS’s can be turned on and off without affecting the customer’s load. When a UPS is online in this mode, it will show as blue instead of its normal green, as shown in Figure 4-8. Figure 4-8: M-M Test and Maintenance Mode on UPS. 10:15:55 Q3BP Setup Trend Utility 2 Load Q4S ALARMS Q5N System Test / Maint Mode Q2S UPS 1 UPS Online UPS 2 UPS Online UPS 3 UPS Online UPS 1 Utility 1 System UPS 2 UPS 3 GCC Mimic Diagrams page 4 —9 Graphical Command Center 4.11 Multi-Module Test and Maintenance Mode on Bypass When Q3BP and the static switch (Q2S) are closed and Q5N is open, the system is in Test and Maintenance Mode on bypass. The customer’s load is being supplied by Utility 2. In this condition, UPS’s can be turned on and off without affecting the customer’s load. When the bypass is online in this mode, it will show as blue instead of its normal green, as shown in Figure 4-9. Figure 4-9: M-M Test and Maintenance Mode on Bypass. 10:15:55 Q3BP Setup Trend Load Utility 2 Q4S ALARMS Q5N System Test / Maint Mode Q2S UPS 1 UPS Online UPS 2 UPS Offline UPS 3 UPS Offline UPS 1 Utility 1 System UPS 2 UPS 3 page 4 —10 GCC Mimic Diagrams User Manual 4.12 Multi-Module Transfer Mode Transfer mode is when bypass is on and Q3BP is closed. The load is being shared by both. The system will enter this condition when going to or coming from test and maintenance mode, as shown in Figure 4-10. Figure 4-10: M-M Transfer Mode. 10:19:05 Q3BP Setup Trend Utility 2 Load Q4S ALARMS Q5N System Load Not Protected Q2S UPS 1 UPS Offline UPS 2 UPS Offline UPS 3 UPS Offline UPS 1 Utility 1 System UPS 2 UPS 3 GCC Mimic Diagrams page 4 —11 Graphical Command Center 4.13 Multi-Module Communication Fault Communication fault indicates a loss of proper communications to one or more UPS’s in the system. The fault can be caused by two problems, the unit has powered down and is no longer responding or there has been a break in the communication cable. See Figure 4-11. Figure 4-11: M-M Communication Fault . 07:51:39 Q3BP Setup Trend Load Utility 2 Q4S ALARMS Q5N System Comm Fault Q2S UPS 1 Comm Fault UPS 2 Comm Fault UPS 3 UPS 1 Utility 1 System Comm Fault UPS 2 Communication Fault UPS 3 IMPORTANT: page 4 —12 Refer to section 6.0 Troubleshooting for assistance. GCC Mimic Diagrams User Manual GCC Alarms 5.0 Scope This section describes the captured alarms and events, including how to acknowledge and clear the alarm history log. 5.1 Alarm and Event System The alarm and event system gives the User a visual source for alarms and events that occur within each system. An alarm is a warning that a fault or major status change condition has occurred. An event is an indication of a status change condition resulting from an alarm. There are two GCC screens to handle the alarm systems: ◗ Alarm/Event Present ◗ Alarm/Event History The alarm file capacity is 120 days First In - First Out (FIFO) stored in non-volatile memory. 5.2 Alarms and Events List The alarms list below is for a Single-Module UPS and Static Switch Cabinet. For a Multi-Module System, the UPS module number (from 1 to 6), with the alarm will be displayed. Alarms - UPS Modules Module 1 Battery CB Open Module 1 Inverter Overtemp Module 1 Battery Discharging Module 1 Inverter Overload Activated Module 1 Low Battery Shutdown Imminent Module 1 UPS Overloaded Module 1 End of Battery Backup Time Module 1 Output Current Limit Module 1 Battery Temperature Outside Tolerance Module 1 Out of Sync with Bypass Module 1 End of Battery Life Module 1 Summary Alarm Module 1 UPS on Battery Module 1 EPO Activated Module 1 Rectifier/Charger Off Module 1 Harmonic Filter Fault Module 1 Input CB Open Module 1 Transfer Fault Module 1 Input Voltage Outside of Tolerance Module 1 Fan Failure Module 1 Input Rec. Voltage Out of Tolerance Module 1 Rec/Charge Fault Module 1 Input Frequency Out of Tolerance Module 1 Acquisition Fault Module 1 Load Not Protected Module 1 Communication Fault Module 1 Inverter Fault Alarms - Static Switch Cabinet Load on Bypass SSC Static Bypass Overload Static Switch Input CB Open Maintenance Bypass Closed Phase Out of Tolerance SSC Summary Alarm Static Switch Disabled SSC Aux Cabinet Fault Transfer Lockout SSC Communications Fault SSC Utility 2 Voltage Out of Tolerance SSC Fan Failure SSC Utility 2 Frequency Out of Tolerance GCC Alarms page 5 —1 Graphical Command Center The event list is for a Single-Module UPS. For a Multi-Module System, the UPS module number (from 1 to 6), with the event will be displayed. Events - UPS Modules Module 1 Low Battery Shutdown Module 1 UPS Off-Line Module 1 Battery Charging Module 1 UPS On-Line Module 1 Battery Current Limiting activated Module 1 Inverter Output Switch Open Module 1 Battery Equalization activated Module 1 Free Running Frequency activated Module 1 Gradual Rec/Charger Shutdown activated Module 1 Xfer Ut. 2w/inter. prohibited activated Module 1 2nd Step Input Current Limit activated Module 1 Transfer Lockout activated Module 1 Forced Inverter Shutdown 5.3 Alarm/Event Present Screen The Alarm/Event Present screen lists all active alarms and events occurring in present time. Refer to Figure 5-1 for the screen selections. 1 Ack all Alarms Acknowledges all alarms/events. Adds the date and time stamp of acknowledgement, and changes the line color to green. 2 History Alarms Opens the Alarm/Event History screen. When an alarm/event is acknowledged, it disappears from the present log and enters into the history log. 3 Active/Unack Alarms Shows how many alarms are active and unacknowledged. 4 Ack this alarm only Acknowledges one alarm/event at a time, in the single-alarm acknowledge window. Use the up and down arrows for selection. 5 Up/Down Arrows Scrolls through the list of alarms/events. 6 Alarm/Event List Shows a list of all present alarms/events with activation date/time, message, date/time of acknowledgement and date/time when returned to normal. Line colors are as follows: page 5 —2 Red Activated (Unacknowledged) Green Acknowledged Blue Returned to Normal 7 Alarm Pop-up Screen If selected, the Alarm/Event Present screen automatically opens when an unacknowledged alarm occurs. Once enabled, the Alarm/Event Present screen will not close until all alarms/events are acknowledged. 8 Alarm/Event Filter User can filter alarms and events to be viewed as follows: alarms only, events only, or alarms and events. GCC Alarms User Manual Figure 5-1: Alarm/Event Present Screen. UPS 1 Comm Fault Active Alarms = 8 Unack Alarms = 6 1 Ack All Alarms Time 07:46:00 Date 2 History Alarms Activatipon Time 10/24 10/24 10/24 10/24 10/24 10/24 10/24 10/24 07:29:34 07:29:34 07:29:34 07:29:34 07:33:28 07:33:28 07:29:34 07:30:14 7 3 Alarm Popup Screen ALARM/EVENT Present Set to have Alarm Screen automatically open when unacknowledged alarm happens Alarms Only 8 5 01/24/2003 Message Battery CB Open Rectifier/Charger Off Input CB Open UPS out of Sync with Bypass Bypass Input Circuit Breaker Open Inverter Output CB Open Load Not Protected Communication Fault Acknowledged Returned To Normal 10/24 07:42:28 10/24 07:42:18 6 10/24 07:30:14 Communication Fault Ack this alarm only 4 Single Alarm Acknowledge Window GCC Alarms page 5 —3 Graphical Command Center 5.4 Alarm/Event History Screen The Alarm/Event History screen lists all present and stored information on all alarms and events. Refer to Figure 5-2 for screen selections. 1 Clear Log Selecting “Clear Log” will delete all history files. A password is required and the Clear Alarm Event Log Password screen will be displayed, see Figure 5-3. Once the password is entered, the Clear Log screen section 5.4, will appear. Selecting “Clear Log” will clear the history. If “Back to Alarms” is selected, there is no change to the history files. 2 Present Alarms Opens the Alarm/Event Present screen. Alarms or events may or may not be acknowledged. 3 Active/Unack Alarms Shows how many alarms are active and unacknowledged. 4 Year/Month/Type Filter User can filter alarms and events to be viewed as follows: calendar year, specific month, specific start and end dates, and by type - alarms only, events only, or alarms and events. 5 Up/Down Arrows Scrolls through the alarms and events list. 6 Alarm/Event List Shows a list of all present alarms/events with activation date/time, message, date/time of acknowledgement and date/time when returned to normal. Line colors are as follows: IMPORTANT: page 5 —4 Red Activated (Unacknowledged) Green Acknowledged Blue Returned to Normal The alarm file capacity is 120 days FIFO. Information past 120 days will be removed from memory. GCC Alarms User Manual Figure 5-2: Alarm/Event History Screen. ALARM/EVENT History UPS 1 Load Protected 3 4 Active Alarms = 12 Unack Alarms = 11 1 Clear Log Time 07:39:48 Date 2 Present Alarms Activatipon Time 10/14 10/14 10/14 10/14 10/14 10/14 10/14 10/14 10/14 10/14 10/14 10/14 10/14 10/14 10/14 10/14 12:02:58 12:02:58 12:02:24 12:02:24 12:02:58 12:02:55 12:02:12 12:02:16 12:02:16 12:02:16 12:02:16 12:02:16 12:02:16 12:02:16 12:02:16 12:02:35 01/24/2003 2003 Start date 14 January End date 5 16 Alarms Only Message Communication Fault Communication Fault Bypass Input Circuit Breaker Bypass Input Circuit Breaker Communication Fault Load Not Protected Communication Fault Battery CB Open Rectifier/Charger Off Input CB Open UPS out of Sync with Bypass Bypass Input Circuit Breaker Inverter Output CB Open Load Not Protected Communication Fault Bypass Input Circuit Breaker Acknowleged Returned To Normal 10/14 12:03:08 Open Open 10/14 12:04:15 10/14 12:04:15 10/14 12:04:15 10/14 12:03:08 10/14 12:03:15 6 Open Open GCC Alarms 10/14 14:07:19 page 5 —5 Graphical Command Center Figure 5-3: Clear Alarm/Event Log Password Screen. To clear Alarm / Event Log Enter Password Password manager Enter Back to Alarms Double tap on cursor to bring up keyboard Figure 5-4: Clear Log Screen. Clear Log Back to Alarms page 5 —6 GCC Alarms User Manual G C C Tr o u b l e s h o o t i n g 6.0 Scope This section contains a troubleshooting guide to assist the User with any communication and configuration problems. 6.1 Communication and Configuration The GCC is factory tested and ready to use upon receipt. Proper hardware connections, personalization and Dip switch settings are necessary for operation. The following sections may provide assistance for any communications fault and GCC start-up issues. If support is required, contact MGE Customer Support Services at 1-800-438-7373. 6.2 ◗ RS485 Interface Connections. ◗ Communications Port Switch Settings. ◗ Communications Port 2 Personalization. ◗ GCC Port Connections. ◗ RS232/RS485 Interface Converter. ◗ Auto Start. ◗ Rebooting. ◗ GCC Identification Label. RS485 Interface Connections The RS485 connects multiple items that have unique addresses on a common bus. Each item is referred to as a Cubicle (or slave). MGE's addressing method increments each cubicle in 10’s hexadecimal. Depending upon your GCC configuration, the RS485 interface connections are either connected as a Single-Module or Multi-Module. The diagrams below show how the cables are connected; Figure 6-1 is for a Single-Module, Figure 6-2 is for a Multi-Module. 6.2.1 Twisted Pair Connection Using Terminal Blocks To function properly, the RS232/RS485 converter needs two twisted pairs of metallic wire. These pairs must be between 19 and 26 AWG (the higher number gauges may limit distance). Figure 6-1: S-M RS485 Interface Connections with GCC. UPS 1 RAUZ1 PCBA / GTCZ COM2 GCC XR11 No Connection RS232/RS485 CONVERTER TRT+ R+ 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 4 COND. SHIELDED CABLE OR DUAL TWISTED PAIR WIRE GCC Troubleshooting page 6 —1 Graphical Command Center Figure 6-2: M-M RS232/RS485 Interface Connections with GCC. SSC RAUZ1 OR RAUZ2 PCBA / GTCZ COM2 RAUZ2 PCBA / GT2Z COM2 SSC UPS 1 GCC XR11 / COM2 XR11 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 No Connection No Connection No Connection TRT+ R+ TRT+ R+ No Connection RS232/RS485 CONVERTER TRT+ R+ 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 4 COND. SHIELDED CABLE or DUAL TWISTED PAIR WIRE 6.3 Communications Port Switch Settings Communications port toggle switches are set to open or closed positions for proper transfer of data. To set dip switches on RAUZ1 and RAUZ2 PCB’s proceed as follows: All cubicles must have the switches “O” and “P” set in the open position for a 4 wire link. See Figure 6-3. Cubicle #1 = Switch “N” must be in the open position. Switches “M”, “K”, “L”, and “J” must be in the closed position. All other cubicles must have switches “M”, “K”, “L”, and “J” in the open position. Cubicle #2 = If cubicle #2 is the end-of-line, then switch “N” must be in the closed position. If cubicle #2 is not the end-of-line (there are more than 2 cubicles), then switch “N” must be in the open position. NOTE: Only the end-of-line cubicle will have the “N” switch in the closed position. All other cubicles will have the “N” switch in the open position. For an example of two module system settings, see Figure 6-4. page 6 —2 GCC Troubleshooting User Manual Figure 6-3: “GTCZ/RAUZ1” and “GT2Z/RAUZ2” PCB Configuration Switches. "RAUZ 1" OR "RAUZ 2" PCB O P N M K L J XR11 SWITCHES: CLOSED POSITION (two dots visible) OPEN POSITION (one dot visible) 4 WIRE LINK: O P Termination for end-of-line cubicle Termination for intermediate cubicle(s) N N IN A CUBICLE THAT SETS POLARITY: 4 WIRE LINK M K L J OTHER CUBICLE M K L J GCC Troubleshooting page 6 —3 Graphical Command Center Table 6-1: Two-Module Communications Port Switch Settings. 6.4 CUBICLE #1 - SSC CUBICLE #2 - UPS 1 CUBICLE #3 - UPS 2 GTCZ / RAUZ1 UPS 1 GTCZ / RAUZ1 COM 2 UPS 2 GTCZ / RAUZ1 COM 2 Dip Switch “O” OPEN Dip Switch “O” OPEN Dip Switch “O” OPEN Dip Switch “P” OPEN Dip Switch “P” OPEN Dip Switch “P” OPEN Dip Switch “N” OPEN Dip Switch “N” OPEN Dip Switch “N” CLOSED Dip Switch “M” CLOSED Dip Switch “M” OPEN Dip Switch “M” OPEN Dip Switch “K” CLOSED Dip Switch “K” OPEN Dip Switch “K” OPEN Dip Switch “L” CLOSED Dip Switch “L” OPEN Dip Switch “L” OPEN Dip Switch “J” CLOSED Dip Switch “J” OPEN Dip Switch “J” OPEN Communications Port 2 Personalization Each cubicle must be personalized for its own communication port address. Personalization of each cubicle is set at the time of order. Changing of personalization requires qualified personnel. Contact MGE Customer Support Services at 1-800-438-7373. Data for each configuration: Data Rate: 9600 Baud Data Bits: 8 (always) Parity: None Stop Bits: 1 Slave Address: (Hexadecimal) - For Single-Module see section 6.4.1 - For Multi-Module see sections 6.4.2 and 6.4.3. Interface: page 6 —4 RS485 GCC Troubleshooting User Manual 6.4.1 Slave Address for Single-Module For a Single-Module UPS, the slave address settings are shown. Also see Figure 6-4. GTCZ / RAUZ1 UPS 1 COM 1 2O H COM 2 2O H Figure 6-4: S-M Slave Address Settings. UPS GTCZ/ RAUZ1 Small green display on front of UPS AMUZ Comm 1 20 System GCC Comm 2 20 6.4.2 Slave Address for Multi-Module with GCC in SSC For a Multi-Module with 1 GCC in the SSC, the slave address settings are shown. Also see Figure 6-5. GTCZ / RAUZ1 SSC UPS 1 UPS 2 UPS 3 UPS 4 UPS 5 UPS 6 COM 1 20 H 30 H 40 H 50 H 60 H 70 H 80 H COM 2 90 H 30 H 40 H 50 H 60 H 70 H 80 H Figure 6-5: M-M with GCC in SSC Slave Address Settings. SSC UPS 1 GTCZ/ RAUZ1 AMUZ System GCC Comm 1 UPS 2 GTCZ/ RAUZ1 AMUZ Comm 1 AMUZ UPS 3 GTCZ/ RAUZ1 Comm 1 UPS 4 AMUZ Comm 1 UPS 5 GTCZ/ RAUZ1 GTCZ/ RAUZ1 AMUZ Comm 1 UPS 6 GTCZ/ RAUZ1 GTCZ/ RAUZ1 AMUZ Comm 1 AMUZ Comm 1 20 30 40 50 60 70 80 Comm 2 Comm 2 Comm 2 Comm 2 Comm 2 Comm 2 Comm 2 90 30 40 50 60 70 80 GT2Z/ RAUZ2 GT2Z/ RAUZ2 GT2Z/ RAUZ2 GT2Z/ RAUZ2 GT2Z/ RAUZ2 GT2Z/ RAUZ2 GT2Z/ RAUZ2 Comm 1 Comm 1 Comm 1 Comm 1 Comm 1 Comm 1 Comm 1 Comm 2 Comm 2 Comm 2 Comm 2 Comm 2 Comm 2 Comm 2 50 60 70 80 GCC Troubleshooting page 6 —5 Graphical Command Center 6.4.3 Slave Address for Multi-Module with GCC in Each Cabinet Table 6-2: Multi-Module with 1 GCC in each cabinet, the slave address settings are shown. Also see Figure 6-6. GTCZ / RAUZ1 SSC UPS 1 UPS 2 UPS 3 UPS 4 UPS 5 UPS 6 COM 1 20 H 30 H 40 H 50 H 60 H 70 H 80 H COM 2 90 H 20 H 20 H 20 H 20 H 20 H 20 H GT2Z / RAUZ2 SSC UPS 1 UPS 2 UPS 3 UPS 4 UPS 5 UPS 6 COM 1 N/A N/A N/A N/A N/A N/A N/A COM 2 N/A 30 H 40 H 50 H 60 H 70 H 80 H Figure 6-6: M-M with GCC in Each Cabinet Slave Address Settings. UPS 1 SSC GTCZ/ RAUZ1 AMUZ Comm 1 AMUZ 20 System GCC Comm 2 Comm 1 AMUZ Comm 2 UPS 3 GTCZ/ RAUZ1 Comm 1 30 Local GCC 90 6.5 UPS 2 GTCZ/ RAUZ1 AMUZ 40 Local GCC Comm 2 UPS 4 Comm 1 AMUZ 50 Local GCC Comm 2 Comm 1 Comm 2 GTCZ/ RAUZ1 GTCZ/ RAUZ1 AMUZ 60 Local GCC UPS 6 UPS 5 GTCZ/ RAUZ1 GTCZ/ RAUZ1 Comm 1 AMUZ 70 Local GCC Comm 2 80 Local GCC Comm 2 20 20 20 20 20 20 GT2Z/ RAUZ2 GT2Z/ RAUZ2 GT2Z/ RAUZ2 GT2Z/ RAUZ2 GT2Z/ RAUZ2 GT2Z/ RAUZ2 Comm 1 Comm 1 Comm 1 Comm 1 Comm 1 Comm 1 Comm 2 Comm 2 Comm 2 Comm 2 Comm 2 Comm 2 30 40 50 60 70 80 GCC Port Connections GCC port connections are located in the rear of the unit and accommodate power and DB-9 RS232 connectors. The remaining connectors are not used. Future product features may utilize some of these items: ◗ 24VDC Power Supply ◗ RS232 (for MGE's RS485 converter.) ◗ PS2 & Keyboard ◗ Video Out (VGA/SVGA) ◗ 10/100 ethernet (future application upload & networking.) ◗ Parallel Port page 6 —6 Comm 1 GCC Troubleshooting User Manual 6.6 RS232/RS485 Interface Converter The Patton Model 2089 RS232 to RS485 interface converter requires no AC power or batteries for operation, as it is powered by the computer. 6.6.1 Switch Setting This section shows how to access the Dip switches, and describes how to set the configuration. The Model 2089 is configured using two PC board mounted 4-position Dip switches. There is a main PC board and a daughter board. Dip switch S1 is located on the underside of the main PC board see Figure 6-7. Dip switch S2 is located on the top of the daughter board, see Figure 6-8. Figure 6-7: Converters Location Dip Switch S1. Switch 1 Figure 6-8: Connections Location Dip Switch S2. Switch S2 To access the Model 2089’s internal PC boards, insert a small flat-blade screwdriver between the connector and the lip of the case and twist gently as shown in Figure 6-9. GCC Troubleshooting page 6 —7 Graphical Command Center Both Dip switches S1 and S2 are marked with individual switch numbers 1 through 4. Use these numbers, as well as the "ON" designation to orient the switch properly, see Figure 6-10. Use a small screwdriver or similar instrument to set each individual switch. Refer to Table 6-3 to set the Dip switches. Figure 6-9: Converter Switch Access. Figure 6-10: Converter Dip Switches. "ON" "OFF" ON 1 2 3 4 Table 6-3: Converter Dip Switch Settings. Switch S1 Position Switch S2 Position S1-1 ON S2-1 OFF S1-2 OFF S2-2 OFF S1-3 OFF S2-3 OFF S1-4 OFF S2-4 OFF page 6 —8 GCC Troubleshooting User Manual 6.7 Auto Start If the monitoring software does not automatically start when the GCC is turned on, then perform the following procedure: 1. In the Remote Agent window, click on the Setup button. 2. Select the “Run CE View on Startup” box. 3. Click OK. 4. Go to the windows task bar start menu and select run. ◗ If ‘regsave’ appears in the box, then click OK. ◗ If ‘regsave’ does not appear, then manually type it in and click OK. 5. In the Remote Agent window, click on the Start button. The monitoring software should startup. 6.8 Rebooting If the GCC requires rebooting, a push button switch is provided to momentarily remove power and restarts. On a UPS the switch is located behind the GCC door. In an SSC the switch is located on the component panel assembly near the GCC power supplies. Another way to reboot is to momentarily disconnect the green power supply connector located on the underside of the GCC. 6.9 GCC Identification label The GCC identification label is located on the rear panel of the GCC. The label is used to identify all characteristics of the GCC. It has six fields that give information on software and service pack version, UPS type, procedures (future), web pages (future), driver tracking, and application tracking. 510A-XXXX-P001-W001-D001-A001 Application Tracking Driver Tracking Web Pages Tracking (Future) Procedures (Future) MMSA - Multi-Module Stand Alone MMSS - Multi-Module Static Switch SMSA - Single-Module Stand Alone Service Pack Version (EX: service pack version 1 .DLL File loaded = 10) service pack version 1 .DLL File manually loaded = 1A) InduSoft Software Version (EX: version 5.1 = 51, version 5.3 = 53) GCC Troubleshooting page 6 —9 Graphical Command Center (This page left blank intentionally) page 6 —10 User Manual Glossary Symbols Definition / Meaning / And/or. % Percentage. +/- Plus or Minus. # Number. °C Degree Celsius. °F Degree Fahrenheit. Ø Phase. ® Trade Mark. ABC Normal sequence of phase (clockwise) in three-phase power. AC or ac Alternating current, also implies root-mean-square (rms). Alarm Warning of a fault or major status change condition. ANSI American National Standard Institute. BAT. or BATT Battery Breaker Electrical circuit interrupter. Bypass Maintenance bypass; wrap-around manual maintenance bypass using the optional bypass circuit breaker Q3BP in conjunction with circuit breaker Q4S and isolation circuit breaker Q5N. Bypass AC Input Mains 2. Bypass mode See “offline” mode. CB Circuit breaker. Comm. Communication. CSS Customer Support Service. Current rating The maximum current that a conductor or electrical equipment is designed to carry. DC or dc Direct current. Digital Meter The LCD display on the front panel of inverter system. Earth ground A ground circuit that has contact with the earth. Electrician Refers to an installation electrician qualified to install high energy electrical components in accordance with national and local codes and regulations. Not necessarily qualified to maintain or repair electrical or electronic equipment. Glossary page g — 1 Graphical Command Center Event Indication of a status change condition resulting from an alarm. Fault Informs the User that the UPS is defective and may require intervention of CSS. Freq. Frequency. GCC Graphical Command Center (i.e., GUI, Graphical User Interface). GND Electrical ground. Hz Hertz, frequency measurement unit, 1Hz is one cycle per second. Input Main AC input source. Inverter An electrical circuit that generates an AC sinewave output from a DC input. Inverter mode See “on-line” mode. kVA KiloVolt-Ampere; a measure of apparent power, is equal to 1000 Volt-Ampere. kVAR KiloVolt-Amperes reactive. kW KiloWatt; a measure of real power, equal to 1000 watts. L Line. LCD Liquid Crystal Display. LED Light Emitting Diode. Load Connected to the UPS output, such as computer systems or critical devices. Load protected The attached load is being supplied by the UPS module inverter output, and the battery is available in the event that incoming (utility) power is lost. Load not protected The attached load is being supplied, but the battery system is unavailable. Low battery shutdown The battery has reached the lowest permitted operating voltage, and the inverter has shutdown (disconnecting the load) to protect the battery from damage due to further discharge. Mains or Mains 1 Main AC input source. Mains 2 Bypass AC input source. MBC Optional maintenance bypass cabinet that attaches to the SSC (in shared systems). MGE MGE UPS Systems, Inc. M-M Multi-Module. Module Refers to an UPS module. (Rectifier/battery charger, inverter, and attached battery cabinet.) N Neutral. NC Normally close. NEC National Electrical Code. NFPA National Fire Protection Association. page g — 2 Glossary User Manual NO Normally open. On-battery operation The attached load is being supplied by the stored energy in the battery system. On-line mode Inverter output power is the primary energy source to load. Off-line mode Inverter output is off, and the load connected at the inverter output receives power from utility line via a static transfer switch or maintenance bypass relay. OSHA Occupational Safety and Health Agency. P.F. Power Factor. PCB Printed circuit board. Q1 UPS input isolation circuit breaker. Q3BP Optional maintenance bypass circuit breaker (in single-module UPS system); optional maintenance bypass circuit breaker in MBC cabinet (shared systems). Q4S Control or bypass circuit breaker (in single-module UPS systems); user-supplied bypass AC input circuit breaker supplying the SSC (in shared systems). Q5N Optional UPS isolation circuit breaker. QF1 Battery disconnect circuit breaker. Rectifier/Charger Converts the AC input voltage from the utility source into DC voltage, supplying the inverter and regulating the charge of the battery system. RS232/RS485 Converter Supports RS232 interface on one side, and RS485 on the other. The converter allows the GCC to communicate with RS485 MGE equipment. S-M Single-Module. SSC Static Switch Cabinet (in shared systems). Static Transfer Switch A solid state switching mechanism electronically controlled to pass AC power directly from the utility to an output load. Sync or synch Synchronization. Technician Refers to an electronic technician qualified to maintain and repair electronic equipment. Not necessarily qualified to install electrical wiring. Test/Maintenance Mode Maintenance bypass circuit breaker is closed and system output circuit breaker is open. UL Underwriters Laboratories,Inc. UPS Uninterruptible power system. VAC or Vac Volts alternating current. VDC or Vdc Volts direct current. Glossary page g — 3 Graphical Command Center (This page left blank intentionally) page g — 4 User Manual Index E A Ack all Alarms 5 —2 Ack this alarm only 5 —2 Active/Unack Alarms 5 —2, 5 —4 Alarm and Event System 5 —1 Alarm Pop-up Screen 2 — 2, 5 —2 Alarm/Event Filter 5 —2 Alarm/Event History Screen 5 —4 Alarm/Event Lis 5 —4 Alarm/Event List 5 —2 Alarm/Event Present Screen 5 —2 Alarms 3 —2 Alarms - Static Switch Cabinet 5 —1 Alarms - UPS Modules 5 —1 Alarms and Events List 5 —1 ALARMS/EVENTS 3 —1 Auto Start 6 —9 Enter Setup Screen 2 — 1 Events - UPS Modules 5 —2 G GCC Identification label 6 —9 GCC Menu Structure 3 —1 GCC Port Connections 6 —6 GCC Setup Screens 2 — 1 GCC System Overview 1 — 2 GTCZ / RAUZ1 6 —4 H History Alarms 5 —2 I Identification Setup Screen 2 — 2 Input 3 —2 Input Screen 3 —14 Inverter Screen 3 —6 B Backup Time 3 —4 Battery 3 —2 Battery Temp. Sensor present 2 — 2 K Keypad 1 — 3 Keypad Alphanumeric Characters 1 — 3 C L Change Password 2 — 2, 2 — 5 Change Password Screen 2 — 5 Clear Log 5 —4 Color Status Indicators 4 —1 Communication and Configuration 6 —1 Communications Port 2 Personalization 6 —4 Communications Port Switch Settings 6 —2 “Comm Fault” 3 —2 Confirmation indicator 2 — 5 Control Panel 2 — 2, 2 — 6 Converter Dip Switches. 6 —8 Converter Dip Switch Settings. 6 —8 Converter Switch Access. 6 —8 CUBICLE #1 - SSC 6 —4 CUBICLE #2 - UPS 1 6 —4 CUBICLE #3 - UPS 2 6 —4 % Load 3 —4 Load 3 —2 Load Status Lamp 3 —4 M Main Menu Screen 3 —2 Menu Buttons 3 —2 MGE Customer Support Services at 1-800-438-7373 6 —1 “Minor Fault” 3 —2 Model 2089’s internal PC boards,To access the 6 —7 MULTI-MODULE 3 —1 Multi-Module 1 UPS on Battery 4 —7 Multi-Module Battery Screen 3 —12 Multi-Module Communication Fault 4 —12 Multi-Module Load UPS Screen 3 —9 Multi-Module on Bypass 4 —8 Multi-Module Online 4 —6 Multi-Module System Load Screen 3 —10 Multi-Module Test and Maintenance Mode on Bypass 4 —10 Multi-Module Test and Maintenance Mode on UPS 4 —9 Multi-Module Transfer Mode 4 —11 D Data Bits 6 —4 Data Rate 6 —4 Date & Time 3 —2 Date and Time 2 — 6 Default names 2 — 2 Index page I —1 Graphical Command Center N Name of UPS 3 —4 Inverter 3 —2 O “On Battery” 3 —2 Online Trending Screen 3 —13 Online Trending Selection Menu 3 —13 P Patton Model 2089 RS232 to RS485 6 —7 Power Flow Indicators 4 —1 Present Alarms 5 —4 Power Supply, 24VDC 6 —6 S Single-Module UPS On Bypass 4 —3 Single-Module UPS Online 4 —2 Slave Address 6 —4 Slave Address for Multi-Module with GCC in Each Cabinet 6 —6 Slave Address for Multi-Module with GCC in SSC 6 —5 Slave Address for Single-Module 6 —5 Specific to Single-Module only 3 —4 Specific to Single-Module or Multi-Module 3 —4 Status Window 3 —4 Switch Setting 6 —7 System Main Menu Screen 3 —5 T R Rebooting 6 —9 Rectifier 3 —2 Rectifier Screen 3 —7 RS232 (for MGE's RS485 converter.) 6 —6 RS232/RS485 6 —1 RS232/RS485 Interface Converter 6 —7 RS485 Interface Connections 6 —1 S Select if UPS is a 225, 300, 375 or 500KVA 2 — 2 SETUP 3 —1, 3 —2 Show CB’s/System CB Configuration 2 — 2 SINGLE-MODULE 3 —1 Single-Module Battery Screen 3 —11 Single-Module Load Screen 3 —8 Single-Module UPS Battery CB Open 4 —5 Single-Module UPS On Battery 4 —4 page I —2 Time, date 3 —3 Trend 3 —2 “Test/Maint Mode” 3 —2 Twisted Pair Connection Using Terminal Blocks 6 —1 Two Module port settings 6 —4 U Up/Down Arrows 5 —2, 5 —4 UPS 1 GTCZ / RAUZ1 COM 2 6 —4 UPS 1-6 3 —3 UPS 2 GTCZ / RAUZ1 COM 2 6 —4 “UPS Offline” 3 —2 UPS Status Menu 3 —13 UPS Status Panel 3 —4 UPS’s Present 2 — 2 Y Year/Month/Type Filter 5 —4 Index Reorder form 1660 Scenic Avenue Costa Mesa, CA 92626 Use this form to order additional copies of this document, or to report any errors, omissions, or other problems you have experienced. NAME COMPANY __________________________________________________________________ STREET ADDRESS ___________________________________________________________ CITY ___________________________________ STATE ___________ ZIP ______________ I would like to order ________ (quantity @ $50.00 each) additional copies of the: Graphical Command Center User Manual 86-132204-00 I would like to report the following problems with this document: www.mgeups.com 1 6 6 0 S c e n i c Av e n u e , C o s t a M e s a , C a l i f o r n i a 9 2 6 2 6 • ( 7 1 4 ) 5 5 7 - 1 6 3 6