Download Frequently Asked Questions

A:
Check that the wind sensor is receiving plenty of sunlight. You can bring it
in and place under a lamp for 24-hours if needed.
A:
Distance/Resistance can cause loss of sensor signal. If possible avoid
having more than 1 wall, window, tree etc., between the display and the
Thermohygro sensor. UV coated windows may actually reflect the signal.
A:
Try relocating the Wind sensor closer to the Thermohygro sensor. Ideally
the Wind and TH sensor should be on the same side of the building and in
line-of-sight of each other.
A:
Mounting on a metal or white PVC pole may cause RF interference or
static.
A:
Please note if there are certain times of the day or night that you lose
signal. Details are helpful in resolving the problem.
Q:
Wind sensor reads OFL:
A:
Place wind sensor under a light source for 24-hours.
A:
Please note if there are certain times of the day or night this occurs.
A:
Check the solar panel for damage of breakdown.
Q:
Wind area on the display shows blank (not dashes or numbers):
A:
Check that other areas of the display read properly. You may have a
problem with the Display.
Q:
Wind speed is inaccurate:
A:
Check your unit of measure (MPH, KMH, or M/S).
A:
How far away is the recording station you are using to compare wind
speed. Wind speed can be different in just a few feet.
A:
Check to see if you receive the same repetitive wind speed from
the sensor multiple times.
A:
Check to confirm the direction is working correctly.
A:
Mounting on a metal or white PVC pole may cause RF interference or
static and inaccurate readings.