Download ESI IVX E-Class User`s guide

Table of contents
Administrator programming: An introduction ............................................................................................A.1
Administrator’s duties...................................................................................................................................................................................A.1
Telephone system features .........................................................................................................................................................................A.1
Voice mail features .......................................................................................................................................................................................A.3
ACD features ................................................................................................................................................................................................A.3
Feature Phone overlays ..............................................................................................................................................................................A.3
Programming basics....................................................................................................................................................................................A.4
System programming overview ..................................................................................................................................................................A.4
Programming keys .......................................................................................................................................................................................A.5
Entering alphanumeric characters..............................................................................................................................................................A.5
System fixed numbering plan......................................................................................................................................................................A.6
Remote setting of day, night, holiday and auto modes .............................................................................................................................A.6
Function 1: System parameters..................................................................................................................B.1
Function 13: Administrator password........................................................................................................................................................B.1
Function 14: System clock ..........................................................................................................................................................................B.1
Function 17: System speed-dial..................................................................................................................................................................B.3
Function 3: Extension programming ..........................................................................................................C.1
Function 32: Extension feature authorization.............................................................................................................................................C.1
Function 5: Voice mail programming..........................................................................................................D.1
Function 53: Guest/info mailboxes .............................................................................................................................................................D.1
Function 54: Group mailboxes and the broadcast mailbox......................................................................................................................D.2
Function 55: Message notification ..............................................................................................................................................................D.3
Function 56: Cascade paging mailboxes ...................................................................................................................................................D.4
Function 57: Q & A mailboxes .....................................................................................................................................................................D.5
Function 6: Recording ................................................................................................................................E.1
Function 61: Re-record system and auto attendant branch prompts ......................................................................................................E.1
Function 62: Record directory names ........................................................................................................................................................E.2
Function 63: Message-on-hold (MOH) programming...............................................................................................................................E.3
Function 7: Reports .................................................................................................................................... F.1
Report printing ...............................................................................................................................................................................................F.1
Reporting functions .......................................................................................................................................................................................F.1
Feature description: SMDR.........................................................................................................................G.1
Tabular SMDR format ..................................................................................................................................................................................G.1
CSV SMDR format.......................................................................................................................................................................................G.1
Reporting conventions and rules ................................................................................................................................................................G.2
Index