Download Ballistic Linehaul R247 User guide
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Ballistic User Guide LINEHAUL R247 1 TABLE OF CONTENTS Ballistic User Guide MAIN ____________________________ 44 MAIN FEATURES FEATURES _______________________________ 44 44 GETTING GETTING STARTED STARTED ___________________________ ___________________________ 55 MESSAGES _________________________________ 17 View inbox 19 New Message 19 Voicemail20 Outbox/Drafts/Sent/Archive20 Messages full 21 Delete21 To turn the 55 Turning the phone phone on on and off Prior to installation 55 Inserting Internal SIM - prior to installation Inserting 55 Inserting Internal ExternalSIM SIM Inserting 55 SwitchingBattery SIMs Inserting External SIM 56 Making calls Switching 56 Receiving SIMs calls Making calls 66 Call Options Receiving calls 68 Sound options Call Options 68 Power off Sound 88 Ignitionoptions Sense Power offCoverage 88 Network Ignition Sense 8 USING THE KEYPAD __________________________ 89 Network Coverage Function Keys 10 USING THE KEYPAD 9 Navigation keys ___________________________10 Keypad10 Ready mode / Shortcut keys 10 Function 10 Keypad Keys 11 Navigation keys 11 Icons 12 Ready mode / Shortcut keys 11 MENU MAP ________________________________ 13 Icons12 SETTINGS__________________________________ 28 CONTACTS 15 MENU MAP_________________________________ _________________________________ 13 INDEX _____________________________________ 45 Contacts List 15 CONTACTS 15 Adding a_________________________________ new entry 15 Contacts List 15 Speed dialling 16 Adding new entry 15 Deletinga entries 16 Speed dialling 16 Copying entries 16 Deleting 16 Contacts entries Statistic 16 Copying entries 16 Contacts Statistic 16 2 TABLE OF CONTENTS TABLE OF CONTENTS TABLE TABLE OF OF CONTENTS CONTENTS Dual Dual SIM SIM Auto Auto idle idle Ballistic User Guide CALL REGISTER _____________________________ 22 Call List options Call Statistics 23 23 ALARMS ___________________________________ 24 SETTINGS MAP______________________________ 25 Call Diversion 29 CONTACT US________________________________ 38 SOFTWARE UPDATES_________________________ 38 WARRANTIES _______________________________ 39 TROUBLESHOOTING _________________________ 39 CHEAT SHEETS ______________________________ 41 Glossary47 WIRING GUIDE FOR INSTALLERS________________ 48 LINEHAUL R247 3 MAIN TABLEFEATURES OF CONTENTS Ballistic User Guide Getting Started Main TABLEFeatures OF CONTENTS Getting Started • Dual SIM capability MAINtoFEATURES _____________________________ • Ability change screen backlight and keypad brightness 4 Dual SIM 4 independently of each other in both the active and idle modes. Auto idle 4 • Multiple alarms – 8 in total GETTING ___________________________ 5 • Multiple size STARTED fonts - small, medium and large Turning the phone on and off 5 • Big Buttons Inserting Internal SIM prior to installation 5 • Loud,clear audio Inserting External SIM 5 Switching SIMs 5 Fixed in-vehicle: Making calls 6 • Network barring option Receiving calls to allow/bar incoming and outgoing 6 calls (Network Calldependent) Options 6 • SMS barring to allow/bar incoming and outgoing SMS8 Soundoption options (Network dependent) Power off 8 • Fixed in-vehicle installation has an optional accessory privacy Ignition Sense 8 handsetNetwork Coverage 8 To turn the phone on: Hold down the either the green (SND) key or red (END) key for 2 seconds until you see the screen light up. To turn the phone off: Hold down the red (END) key for 2 secs until you see the goodbye… screen. USING THE KEYPAD __________________________ 9 Dual SIM Function Keys 10 Navigation keys 10 The installer can putmode the fleet SIM as keys the internal SIM prior to mounting Ready / Shortcut 10 on the dash. The driver can put a personal SIM in the external slot Keypad 11 – Use Menu,6 toIcons swap between SIMs. 12 MENU MAPcan ________________________________ Note: Only one SIM be in use at any time so it is necessary13 to swap SIMs to check for calls or messages on the other SIM. CONTACTS _________________________________ 15 Contacts List 15 15 Auto idleAdding a new entry Speed dialling 16 Deleting 16 The phone default is toentries have auto idle ON. Copying entries 16 The level of idle brightness for the keypad and screen can be changed Contacts Statistic 16 via Menu,5,4,2,1. The level of active brightness for the keypad and screen can be changed via Menu,5,4,2,2 and Menu,5,4,2,3. 42 Ballistic User Guide PRIOR to INSTALLATION Remove the lower back cover (unscrew the 2 screws holding the cover on) to locate the SIM holder and battery holder. Insert SIM, if required, and battery (see below), reattach the back, attach the antenna and install on the dash. Then connect the wiring as per guide on back page. Inserting Internal SIM Flip open the SIM holder and place the SIM in, network logo facing up, notched corner facing the bottom right corner as per diagram 1. Ensure the holder clips over the SIM cleanly. Inserting internal SIM Inserting Battery Insert the battery – this provides smooth power to the phone whilst the engine is starting. Note: For dangerous goods vehicles, it is ok to not use the internal battery. Inserting External SIM Flip open the SIM holder and place the SIM in, network logo facing up, notched corner facing the bottom right corner as per diagram 1. Ensure the holder clips over the SIM cleanly. LINEHAUL R247 Diagram 2 Inserting external SIM 5 Getting TABLE OFStarted CONTENTS Ballistic User Guide TABLE OF CONTENTS Switching SIMs 4 From theMAIN ReadyFEATURES Menu, LFK _____________________________ to Menu and scroll to Swap SIM. Dual SIM 4 Auto idle 4 Privacy Warning: Any time SIMs are switched or removed, the Messages GETTINGFolders STARTED 5 and Call Register will ___________________________ remain as is. To ensure private messages Turning the phone on and off 5 are not read, delete prior to removing or swapping SIMs. Inserting Internal SIM - prior to installation 5 Inserting External SIM 5 Making callsSwitching SIMs 5 Making calls 6 To make a call from the Ready screen, just enter the numbers using Receiving calls 6 for the keypad and use the SND key to dial or refer to the Contacts List Call Options 6 dialling a number from Contacts. Sound options 8 Power off 8 Receiving calls Ignition Sense 8 To receive/answer a call, use either the LFK or SND key to answer. Network Coverage 8 To set anyUSING key toTHE answer (other__________________________ than the green SND key), go to 9 KEYPAD Settings/Calls/ In Call Setup/ Answer Key. Function Keys 10 The optional privacy handset Navigation keys cannot be used to answer a call.Switch 10 to it once theReady call has been answered. mode / Shortcut keys 10 Keypad 11 Icons 12 Call Options MENU ________________________________ 13 During any call, MAP the following options are available: Hold/Resume, Mute/Unmute, New Call, End Call, Menu CONTACTS _________________________________ 15 Contacts List 15 15 Hold/Resume Adding call a new entry Speed dialling 16 Using this will mean the other party cannot hear anything from the Deleting entries 16 microphone on your phone. Copying entries 16 Use this to have an in-person conversation with someone which 16 the Contacts Statistic phone caller cannot hear or in order to dial a new number. Resume will continue the call as normal. 62 Ballistic User Guide Getting Started Mute/Unmute call Use this to mute a call (ie the other party cannot hear anything from your microphone). This option will then become Unmute in the Options list to enable the call to continue as normal. New Call Using this when on a call will put the first call on hold and allow you to dial a 2nd number. Volume Adjustment The Up and Down keys can be used whilst the phone is ringing or dialling to adjust the ring volume temporarily. To permanently alter the volume, go to Settings. The audio volume can only be set by using the Up and Down keys whilst on a call. The value is retained (ie not changeable in Settings). Call Waiting If Call Waiting is active, an alert will sound if there is another incoming call whilst you are already on a call. You will then be able to hold the first call in order to answer the 2nd call. See Settings/Calls/In Call Set-up/Call Waiting (Menu 5,3,2,4) to see whether the call waiting option is set to active or not. If Call Waiting is not set, the 2nd call will go to another number as per the number set in the Settings /Call Diversion menu. The RFK will enable switching between the 2 calls. Note: Only 1 call can be active at a time- it is not possible to join the calls (ie Conference Calls). LINEHAUL R247 7 Getting TABLE OFStarted CONTENTS Ballistic User Guide TABLE OF CONTENTS Ballistic User Guide Getting Started USING THE KEYPAD Sound options FEATURES 4 a Calls canMAIN be conducted via _____________________________ the hands free speaker only or by using Dual SIM privacy handset (optional accessory). The privacy handset cannot4 be Auto idle Switch to it once the call has been answered. 4 used to answer a call. GETTING STARTED ___________________________ 5 5 Power off Turning the phone on and off Inserting Internal SIM - prior to installation 5 The phone should be wired to the battery and ignition, with this set Inserting External SIM 5 up the phone will power up and down via ignition sense. The default Switching SIMs 5 power down safety timer is set to 120 Mins. If the phone’s power and Making calls 6 ignition sense wires are both wired to constant power the phone will Receiving calls 6 remain on and must be powered down manually. This also means it Call Options 6 must be powered on manually. Sound options 8 Power off 8 Ignition Sense 8 Ignition Sense Network Coverage 8 The phone will detect when the vehicle is started if wired to ignition and will automatically turn on __________________________ the phone. The phone will shut down USING THE KEYPAD 9 when the vehicle is turned Function Keys off. If the Safety Timer setting has been 10 selected it will remain onkeys for the duration selected -see Settings/Car Navigation 10 Settings/Safety Timer. Ready mode / Shortcut keys 10 Keypad 11 Icons 12 Network Coverage MAPphone ________________________________ 13 to The fixedMENU in-vehicle requires a compatible external antenna be connected at installation time. A quad or penta band antenna that CONTACTS _________________________________ 15 covers the 850/900/1800/1900/2100 mHz bands is preferred. For Contacts List 15 those that still have an 850 mHz CDMA antenna, this will be suitable Adding a new entry 15 for the Linehaul. Speed dialling 16 Deleting entries 16 Copying entries 16 Contacts Statistic 16 82 LINEHAUL R247 9 Getting TABLE OFStarted CONTENTS Ballistic User Guide Ballistic User Guide Getting Started TABLE OF CONTENTS Keypad MAIN FEATURES _____________________________ 4 Dual SIM 4 An icon of ¹²³ on the header line shows that the keypad is in number Auto idle 4 mode. 5 Abc or ABCSTARTED An icon ofGETTING or abc on___________________________ the header line shows that the keypad Turning the phone on and off 5 is in text mode. Inserting Internal SIM - prior to installation 5 When in text mode, a long press of a key will insert the relevant Inserting External SIM 5 number instead (ie a 3 when the def key is pressed, 4 instead of ghi). Switching SIMs 5 Making calls 6 The # key in Receiving a Messagecalls preview list is used to delete the highlighted 6 message without having to view it first. Call Options 6 Sound options 8 The # key in text mode is used to advance a space. Power off 8 Ignition Sense 8 The * key is used within text mode to change case. Network Coverage 8 A long press of the 0 key will insert a + symbol when dialling numbers. USING THE KEYPAD __________________________ 9 The 1 key will rotate through a standard list of symbols. Function Keys 10 Navigation keys 10 Ready mode / Shortcut keys 10 Function Keys Keypad 11 LFK – Left function key – its use is shown on the screen in the lower Icons 12 left corner. MENU MAP key ________________________________ RFK – Right function – its use is shown on the screen in the 13 lower right corner. CONTACTS _________________________________ 15 SND – also known as the green key. For most functions it will dial Contacts List 15the highlighted number (ie Contacts, messages) and for others it will Adding a new entry 15send a message or Speed is inactive. dialling 16 Hold down the key for entries 2 secs to turn the phone on. Deleting 16 Copying entries END – also known as the red key. For most functions it will jump16the Statistic screen back 1Contacts or 2 levels without saving what was being done. 16 Navigation keys The 4-way navigation button is used to move around within text or to help scroll up and down where options can be selected on the screen. Ready mode / Shortcut keys From the ready mode, the following keys will take you to a sub menu without having to go to the MENU list first: LFK=Menu RFK=Contacts List SND=Dialled Calls (Call Register List of dialled calls) END=Received Calls (short press) LEFT=Speed Dials List RIGHT=Alarms UP=Inbox in Messages Folder DOWN=New Message • Hold down the 1 key to go directly to Voicemail. • Holding 0-9 keys will dial your pre-set Speed Dial numbers – speed dial slots are from 2 – 99. See Speed dials on page 16 From the Ready screen, hold down the key for 2 secs to turn the phone off. 10 2 LINEHAUL R247 11 Getting TABLE OFStarted CONTENTS Ballistic User Guide Store to External SIM MAIN FEATURES _____________________________ 4 4 4 GETTING Phone STARTED ___________________________ 5 Turning the phone on and off 5 Inserting Internal SIM - prior to installation 5 Unread Message Inserting External SIM 5 Switching SIMs 5 New Voicemail Making calls Message (New Zealand only) 6 Receiving calls 6 Message folders are full. No messages can be sent/ 6 Call Options received until some are deleted. Sound options 8 Power off 8 Alarm enabled Ignition Sense 8 Network Coverage 8 Keypad locked USING THE KEYPAD __________________________ 9 Function Keys Signal Strength Navigation keys Ready mode / Shortcut keys External Keypad SIM in use Icons Internal SIM in use 10 10 10 11 12 MENU MAP ________________________________ 13 CONTACTS _________________________________ 15 No SIM inserted Contacts List 15 AddingMessage a new entry 15 Unsent – Check Outbox Speed dialling 16 Deleting entries Call Forward - Diversion of All Calls has been set. 16 Copying entries 16 Contacts Statistic 16 12 2 mENU MAP Menu Map Icons TABLE OF CONTENTS Dual SIM Store Internal SIM Auto to idle Ballistic User Guide • 1. Contacts 1.List 2.New Entry 3.Speed Dial 4.Delete 5.Copy 6.Statistics Menu Menu Menu Menu Menu Menu Menu 1 1,1 1,2 1,3 1,4 1,5 1,6 • 2. Messages 1.View Inbox 2.New Message 3.Voicemail 4.Outbox 5.Drafts 6.Sent 7.Archive 8.Delete Menu Menu Menu Menu Menu Menu Menu Menu Menu 2 2,1 2,2 2,3 2,4 2,5 2,6 2,7 2,8 • 3. Call Register 1.Dialled 2.Received 3.Missed 4.Delete Call Lists 5.Call Statistics Menu Menu Menu Menu Menu Menu 3 3,1 3,2 3,3 3,4 3,5 • Menu 4 4. Alarms 1-8. Alarm1- Alarm8 LINEHAUL R247 13 MENU TABLE MAP OF CONTENTS Ballistic User Guide • coNTACTS Contacts (MENU 1) TABLE OF CONTENTS • Ballistic User Guide MAIN FEATURES _____________________________ 4 5. Settings Menu 5 Dual SIM 4 1.Contacts Menu 5,1 Auto idle 4 2.Text Message Menu 5,2 GETTING 5 3.Calls STARTED ___________________________ Menu 5,3 Turning the phone on and off 5 4.Screen&Sound Menu 5,4 Inserting Internal SIM prior to installation 5 5.Set&Forget Menu 5,5 Inserting External SIM 5 6.SIM Settings Menu 5,6 Switching SIMs 5 7.Security Menu 5,7 Making calls 6 8.Car Settingscalls Menu 5,8 Receiving 6 Call Options 6 6. Swap SIM Menu 6 Sound options 8 Power off 8 Ignition Sense 8 Network Coverage 8 1.List 2. New Entry 3. Speed dials (Shortcut=LEFT key) 4.Delete 5.Copy 6. Contacts Statistic Go to Settings/Contacts to choose : Store to - SIM only, Phone only Get from – SIM only, Phone only or Both The letter after the Name shows where it is located: =External SIM =Internal SIM =Phone USING THE KEYPAD __________________________ 9 Function Keys Navigation keys Ready mode / Shortcut keys Keypad Icons 10 10 10 11 12 MENU MAP ________________________________ 13 CONTACTS _________________________________ 15 Contacts List Adding a new entry Speed dialling Deleting entries Copying entries Contacts Statistic 14 2 15 15 16 16 16 16 Contacts List The list of names in the phone book will be displayed in ascending name order. If a name in the Contacts list is highlighted and the SND key is pressed, the number will be dialled. Phone and SIM entries can only contain 1 number. Entries stored on Phone rather than SIM will enable a quicker bootup. Adding a new entry Choose New Entry, Add the Name and enter the number. Optionally, choose a ringtone for calls from this number (if the number is not blocked). LINEHAUL R247 15 CONTACTS TABLE OF CONTENTS Ballistic User Guide TABLE OF CONTENTS Speed dials (Shortcut=LEFT key) FEATURES Will showMAIN the list of the 99 _____________________________ speed dial slots using 2 digit search. 4 Dual SIM 4 Speed dial 1 is always reserved for Voicemail and cannot be moved to Auto idle 4 any other position. ___________________________ 5 a Numbers GETTING must be inSTARTED the CONTACTS list before they can be allocated Turning the phone on and off 5 Speed Dial number. Inserting Internal SIM - prior to installation 5 Removing a speed dial External number will Inserting SIM not delete it from CONTACTS.5 Switching SIMs The SND key will dial the highlighted number from this screen. 5 Making calls 6 To use speed dial from the Ready Screen : Receiving calls 6 Hold down the 1 key to go directly to Voicemail. Call Options 6 Hold down the 2-9 key to dial pre-set Speed Dials 02-09. Sound options 8 Power off 8 and For Speed Dials 10-99, enter the first digit as if to enter a number Ignition Sense 8 then hold down the 2nd digit to dial the pre-set Speed Dial. Network Coverage 8 Delete USING THE KEYPAD __________________________ 9 Contacts can Function be deleted : One by One, SIM, Phone, SIM and Phone. Keys 10 Navigation keys 10 Copy Ready mode / Shortcut keys 10 Keypad 11 Contacts can be copied : Phone to SIM or SIM to Phone Icons 12 if Warning : In ALL copy functions, existing names will be overwritten the nameMENU is the MAP same.________________________________ 13 Since Phone entries can only contain one number per name and no CONTACTS _________________________________ 15 detail, only phone numbers can be copied across, not details. Contacts List 15 Adding a new entry 15 Contacts Statistic Speed dialling 16 Shows the number of entries Deleting entriesand amount free on Phone and active 16 SIM. Copying entries 16 Contacts Statistic 16 16 2 MESSAGES Ballistic User Guide Messages (Menu 2) 1. View Inbox 2. New Message 3.Voicemail 4.Outbox 5.Drafts 6.Sent 7.Archive 8.Delete (Shortcut = UP key) (Shortcut=DOWN key) Only text SMS messages can be sent and received; photos and other files attached to a message will not be able to be opened. The expectation for text messages are that they are instant, in some circumstances the phone will have sent the message but the S/P may have some technical issue for the message not being delivered immediately. Check with your S/P regarding their guidelines on messaging. Number of characters in a message The maximum number of characters in a text message that can be sent is 160 characters. This is equivalent to 1 chargeable unit for most S/P. On occasion, incoming messages that contain longer messages may be split into 160 characters per message. Sorting/folder size and matching with Contacts Messages in the inbox are sorted by date/time only. If the sender/ sendee is in the Phone Book, the name will show rather than the number but you can view details to show which number was used. LINEHAUL R247 17 MESSAGES TABLE OF CONTENTS Ballistic User Guide TABLE OF CONTENTS _____________________________ 4 MessagesMAIN menu FEATURES will show the total number of messages per folder. Dual SIM 4 When viewing message folders lists, the SND key will dial the Auto idle 4 highlighted number; otherwise it will send the message. GETTING STARTED ___________________________ 5 in The # key in messages is used to delete the highlighted message Turning the phone on and off 5 any folder without having to view it first. Inserting Internal SIM - prior to installation 5 Inserting External SIM 5 Note: Unsent Switching Messages -SIMs you cannot send or receive messages when 5 there is no network Makingcoverage. calls 6 The message Receiving will be saved callsand the send will be attempted again6later and an icon Callwill show while there are still unsent messages. 6 Options Sound options 8 Power off 8 Use Detail Ignition Sense 8 Select this option to view the Phone Number that sent the message Network Coverage 8 and save to Contacts if required. USING THE KEYPAD __________________________ 9 Function Keys 10 Predictive text Navigation keys 10 The phone does not mode support predictive text. Ready / Shortcut keys 10 KeypadUPPER, lower or Mixed (1st letter upper only) 11 To change between 12 case, use the Icons * key. To add a MENU space after word, use the # key. MAP a________________________________ 13 Certain letters of the alphabet are assigned to each of the 2-9 number _________________________________ keypads. CONTACTS Pressing a key in quick succession will rotate between15 the Contacts List 15 choices. Adding a new entry 15 To use 2 letters on the same key, a pause is required in between. Speed dialling 16 Eg to type the word hi : Press 44,pause and then 444. Deleting entries 16 Copying entries 16 Contacts Statistic 16 18 2 Ballistic User Guide MESSAGES View inbox Your inbox folder will list all messages by Subject until they are manually deleted. The # key in messages is used to delete the highlighted message without having to view it first. Options The options for a highlighted or viewed message are: Delete, Reply, Use Detail, Forward, Message Details, and Move. See Settings/ Text Message Settings to turn confirm delete on/off. Replied messages will not contain the original text – use Forward instead. Inbox messages can be moved to the Archive Folder for saving when Message folder is full. New Message The maximum number of characters that can be entered in a text message is 160. Options The options for new message are: Send to 1 or More, Save to Draft, Clear Text, Insert Contact Number, Insert Contact Name, Insert Contact Detail, Insert Symbol. LINEHAUL R247 19 MESSAGES TABLE OF CONTENTS Ballistic User Guide Ballistic User Guide MESSAGES TABLE OF CONTENTS Voicemail MAIN from FEATURES _____________________________ 4 Ring Voicemail your Contacts list or you can also access Voicemail Dual SIMmenu. A long press of the 1 key when in the4 easily from the main Auto idle Voicemail and dial your Mailbox number,4 ready screen will invoke once connected your S/P will ___________________________ provide prompts for functions within GETTING STARTED 5 the mailbox. The Turning mailboxthe andphone the messages on it are all saved on the5 S/P on and off network and not on theInternal phone. SIM - prior to installation Inserting 5 5 Australia only:Inserting External SIM Switching SIMs 5 New Voicemail messages will be shown on your phone as incoming SMS Making calls 6 messages but the sender will show as Voicemail. Receiving calls 6 Call Options 6 New Zealand only: Sound options New Voicemail messages will be shown on your phone as a popup8 offto Call Voicemail or Exit. The icon screen askingPower whether will8show Ignition Sense 8 on the Ready screen if there are remaining Voicemail messages to Network Coverage 8 listen to. USING THE KEYPAD __________________________ 9 Function Keys 10 Navigation keys 10 Outbox/Drafts/Sent/Archive Ready mode / Shortcut keys 10 These foldersKeypad will list all messages by Subject. 11 Messages thatIcons are in the process of being sent will be shown in 12 the Outbox folder. MENU MAP ________________________________ 13 Sent messages do not have the date/time recorded. CONTACTS _________________________________ 15 Contacts List Adding a new entry Speed dialling Deleting entries Copying entries Contacts Statistic 20 2 15 15 16 16 16 16 Messages full When the message folders are full , a dark envelope will appear on the Ready screen and no messages will be sent or received until some Messages are deleted. The Message space can hold over 200 Messages on average (depending on the number of characters in the text). Delete messages from either Inbox, Drafts, Sent or Outbox or move to Archive to free up space. The Inbox, Outbox, Drafts and Sent folders all share the one space. Messages can only be manually deleted. See Delete below for instructions on how to delete manually. If a message is replied or forwarded, the original is still kept in the relevant folder; this includes messages that were saved in Drafts. Delete • • • • • Inbox Outbox Draft Archive Delete all For each of these options, you can choose to delete messages: One by One All LINEHAUL R247 21 CALL TABLEREGISTER OF CONTENTS Ballistic User Guide Call Register (Menu 3) TABLE OF CONTENTS 1. 2. 3. 4. 5. Dialled MAIN Calls FEATURES _____________________________ 4 Received DualCalls SIM 4 4 MissedAuto Callsidle Delete Call Lists GETTING STARTED ___________________________ 5 Call Statistics Turning the phone on and off 5 Inserting Internal SIM - prior to installation 5 All call lists are shown External in descending Inserting SIM date/time order. 5 Switching SIMs 5 Making calls 6 Each list can hold 30 calls; older ones are deleted off automatically Receiving calls 6 once the list reaches the maximum. Call Options 6 Use the Delete Call Lists options to manually clear the lists when8 Sound options desired. Power off 8 Ignition Sense 8 Network Coverage The name belonging to the first occurrence of a number found in8 Contacts will be used. If a number was hidden by the network, Private USING THE KEYPAD __________________________ 9 Number will be shown instead and options such as Edit Number, Save Function Keys 10 to Contacts, View Number or Send Message will not be available. Navigation keys 10 Details such as date,mode time /and duration of call can also be viewed. Ready Shortcut keys 10 Keypad 11 Icons 12 Ballistic User Guide CALL REGISTER Call List options • • • • • Call Details Save to Contacts View Number Send Message Delete Call Statistics • Call Times Call Times Statistics for Call Times are in hh:mm:ss. Available statistics are Last Call, Dialled Calls, Received Calls, All Calls and Lifetime. If Master Clear/Reset has been done, the times for the first 4 lists are reset but the Lifetime list is not. See Settings/Security Settings/Master Clear/Reset to understand how the phone will be affected when performing this function. MENU MAP ________________________________ 13 Use the SND key to dial the highlighted number from any of the lists. CONTACTS _________________________________ 15 Contacts List Adding a new entry Speed dialling Deleting entries Copying entries Contacts Statistic 22 2 15 15 16 16 16 16 LINEHAUL R247 23 ALARMS TABLE OF CONTENTS Ballistic User Guide Alarms (Menu 4 or shortcut RIGHT key) TABLE OF CONTENTS Alarms MAIN can FEATURES 4 Up to 8 alarms be used,_____________________________ these can be renamed to any 13-character Dual SIM 4 name, and ideally these could include the time for frequently used Auto idle 4 alarm times. eg GETTING STARTED ___________________________ 5 the phone on and off 5 WakeTurning up 06am Inserting Internal SIM - prior to installation 5 Wake up 07am Inserting External SIM 5 Delivery 11am SIMs Switching 5 Delivery 1pmcalls Making 6 Receiving calls 6 Back to depot Call Options 6 Sound options Warning: The RFK will turn the highlighted alarm on/off without8 Power 8 having to select it. off Ignition Sense 8 Note: the alarm time isCoverage the time of the phone; customers that travel Network 8 into different time zones should take this into consideration when setting anUSING alarm THE time.KEYPAD __________________________ 9 Function Keys 10 Alarm ringtones are specified Navigation keys in the option for each Alarm and not 10 in Settings. Ready mode / Shortcut keys 10 Keypad When an alarm time occurs, you have the option of snoozing for11 Icons (Snooze=alarm time + 10 minutes), otherwise 12 stop another 10 minutes will turn off the alarm. MENU MAP ________________________________ 13 If the alarm is not acted upon, the alert will stop after 1 minute and CONTACTS _________________________________ 15 snooze mode will automatically occur but the phone will only snooze 3 Contacts List and then stop. 15 times if no action is taken Adding a new entry 15 If the phone was offdialling when the alarm time occurs, the phone will16 Speed still sound theDeleting alarm and give the option of turning the phone on entries 16or keeping the phone off. Copying entries 16 Contacts Statistic 16 24 2 Ballistic User Guide SETTINGS MAP Settings Map (Menu 5) • 1. Contacts Settings o Store to o Get from Menu 5,1 Menu 5,1,1 Menu 5,1,2 • 2. Text Message Settings o Confirm delete o Save Sent Messages Menu 5,2 Menu 5,2,1 Menu 5,2,2 • 3. Call Settings oDiversion o In Call Setup Timer Alert Caller ID Answer Key Call Waiting Menu Menu Menu Menu Menu Menu Menu 5,3 5,3,1 5,3,2 5,3,2,1 5,3,2,2 5,3,2,3 5,3,2,4 • Menu Menu Menu Menu Menu Menu Menu 5,4 5,4,1 5,4,1,1 5,4,1,2 5,4,1,3 5,4,1,4 5,4,2 Menu Menu Menu Menu Menu 5,4,2,1 5,4,2,2 5,4,2,3 5,4,2,4 5,4,2,5 4. Screen&Sound Settings oVolume Ringtone volume Ascend Ring Keypad Message oBrightness Auto idle (Off, On, Set level) Keypad Screen Calls Other LINEHAUL R247 25 SETTINGS MAP TABLE OF CONTENTS Ballistic User Guide Ballistic User Guide SETTINGS MAP TABLE OF CONTENTS • MAIN FEATURES _____________________________ 4 4. Screen&Sound Settings (cont.) Menu 5,4 Dual SIM 4 oContrast Menu 5,4,3 Auto idle 4 oTones Menu 5,4,4 Calls STARTED ___________________________ Menu 5,4,4,1 GETTING 5 • • phone on and off 5 Turning Messagethe (Tone,Reminder) Menu 5,4,4,2 Inserting Internal SIM prior to installation 5 Keypad Menu 5,4,4,3 Inserting External SIM 5 o Font (Small, Medium, Large) Menu 5,4,5 Switching SIMs 5 Menu 5,5 5. Set&Forget Making calls 6 Menu 5,5,1 o Initial Set upcalls Receiving 6 Call Options 6 Menu 5,5,1,1 Date&Time (option Sound options 8 includes Set Network Time) Power off 8 Menu 5,5,1,2 DTMF Ignition Sense 8 Menu 5,5,1,3 Set Keypad Lock Network Coverage 8 Menu 5,5,2 o S/P Settings USING THE KEYPAD __________________________ 9 Service Centre Number Menu 5,5,2,1 Function Keys 10 SMS Retry Menu 5,5,2,2 Navigation keys 10 Menu 5,6 6. SIM Settings Ready mode / Shortcut keys 10 Menu 5,6,1 o Software Keypad info 11 Icons info 12 Menu 5,6,2 o Modem Menu 5,6,3 o ShowMAP IMEI ________________________________ MENU 13 o Show Serial ID Menu 5,6,4 CONTACTS _________________________________ 15 Menu 5,6,5 o Network Selection Contacts List o Hardware Adding aVersion new entry oService Speed dialling Deleting entries Copying entries Contacts Statistic 26 2 Menu 5,6,6 Menu 5,6,7 15 15 16 16 16 16 • 7. Security Settings o Ask for PIN o Network Barring Outgoing • Bar Outgoing • Allow Outgoing Incoming • Bar Incoming • Allow Incoming o SMS Barring Change password Set Barring • Allow Outgoing SMS • Bar Outgoing SMS o Change passwords Phone PIN Security code Network Barring o Master Clear/Reset Restore Factory Settings Clear User Data • 8. Car Settings o Auto Answer o Safety Timer o Mic Profile o Speaker Profile LINEHAUL R247 Menu Menu Menu Menu Menu Menu Menu Menu Menu Menu Menu Menu Menu Menu Menu Menu Menu Menu Menu Menu Menu 5,7 5,7,1 5,7,2 5,7,2,1 5,7,2,1,1 5,7,2,1,2 5,7,2,2 5,7,2,2,1 5,7,2,2,2 5,7,3 5,7,3,1 5,7,3,2 5,7,3,2,1 5,7,3,2,2 5,7,4 5,7,4,1 5,7,4,2 5,7,4,3 5,7,5 5,7,5,1 5,7,5,2 Menu Menu Menu Menu Menu 5,8 5,8,1 5,8,2 5,8,3 5,8,4 27 SETTINGS TABLE OF CONTENTS Ballistic User Guide Settings 5) TABLE OF (Menu CONTENTS 1. Contacts Settings MAIN FEATURES _____________________________ 4 Store to Default is SIM. Choose to store numbers to the Dual SIM 4 SIM or on the Phone. SIM entries only allow 1 Auto idle 4 number per name. Power up will be quicker if Contacts ___________________________ are stored to Phone. GETTING STARTED 5 Turning the phone on and off Get from Default is BOTH. Display numbers on the SIM5 Inserting Internal SIM - prior to or installation 5 only, on the Phone only both. Inserting External SIM 5 Note: If this is set to SIM only or Phone only, the Switching SIMs 5 Store setting will be adjusted to store to the Making calls 6 same location. Receiving calls 6 Call Options 6 Sound options 8 2. Message Settings Power off 8 Confirm delete always ask for confirmation (default). 8 IgnitionYesSense NoCoverage – never ask for confirmation. Network 8 Save Sent whether to keep sent messages in the USING THEChoose KEYPAD __________________________ 9 Messages Sent folder (default is YES). Function Keys 10 Navigation keys Ready mode / Shortcut keys Keypad Icons 10 10 11 12 MENU MAP ________________________________ 13 Ballistic User Guide CALL DIVERSION 3. Call Settings • Call Diversion (Menu 5,3,1) See Cheat Sheets on Page 44 for Shortcut Commands for diversion. Diversion to Voicemail requires your S/P to have setup your Voicemail details and have a Voicemail number in your Contacts list (Ensure that Settings/Contacts/Getfrom (Menu 5,1,2) option shows the correct Contact List to use - SiM or Phone or Both). Important: Some pre-paid Services may not have Call Diversion available. If you are having trouble setting Call Diversion please check with your S/P. The Diversion menu is : 1 Voice calls Calls can be diverted to different numbers for these call types. Typically Voice Calls are diverted to Voicemail. 2 Cancel All Will deactivate ALL diversions set. 3 Show Status Will list whether diversion is ON/OFF for each call type. CONTACTS _________________________________ 15 Contacts List Adding a new entry Speed dialling Deleting entries Copying entries Contacts Statistic 28 2 15 15 16 16 16 16 LINEHAUL R247 29 CALL DIVERSION TABLE OF CONTENTS Ballistic User Guide TABLE OF CONTENTS 3. Call Settings (continued) MAIN FEATURES _____________________________ 4 Dual SIM (Menu 5,3,1) continued 4 • Call Diversion Auto idle 4 The VoiceGETTING Calls sub STARTED menu (Menu 5,3,1,1) is: ___________________________ 5 TurningReason the phone and off 5 whyon called is not answered Inserting Internal SIM - prior to installation 5 Activate this Inserting External SIMonly when no calls are to come5 1 Divert all Switching to the SIMsphone (the network will divert them 5 without the phone ringing) Making immediately calls 6 SETTINGS 3. Call Settings (continued) • In call set up (Menu 5,3,2) Set the following Call Options: Condition Timer Alert Default is OFF. Set alert beep to OFF/ON (2, 5 or 9 minute intervals).Beep will sound 15 secs before time interval. Receiving calls on a call and no Call Waiting or already 6 Already 2 When Busy Call Options 6 on 2 Calls with Call Waiting Sound options 8 3 Not Reachable Phone is out of range or turned off Power off 8 Sense rings but is not answered 8 4 No Reply IgnitionPhone Network Coverage 8 Caller Id Default is Network Set. Choose SHOW ALWAYS or HIDE ALWAYS to show or hide your mobile number when making calls. Note when sending Messages, your mobile number is always sent with the message. Answer Key Default is OFF. ON - Will allow any key press to answer the phone (excluding the RFK and END keys) when the phone is in ready mode. OFF – Will only allow the phone to answer calls using the LFK or SND keys. Call Waiting Default is INACTIVE. ACTIVE - will allow notification of another caller when on a call(you can then choose to take the 2nd call or not). INACTIVE - will mean the 2nd call will be diverted (if set) or get a busy message. THE KEYPAD __________________________ 9 SelectingUSING any one of above Conditions will first popup a status screen: Function Keys 10 Call Diversion Status keys Navigation 10 Condition: ON/OFF Ready mode / Shortcut keys 10 Keypad 11 Diverted to: number/no number Icons 12 Where condition is one of the four listed above and number is the MENU ________________________________ number the callsMAP will be diverted to (or the text no number will13 be displayed if the condition is not active) and then the following Option CONTACTS _________________________________ 15 screen will display: Contacts List 15 1 Activate Adding a new entry 15 Speed dialling 16 2 Deactivate Deleting entries 16 3 Set Diversion Number Set this first then Choose Activate Copying entries 16 Contacts Statistic 16 Remember to include the area code for landline numbers !!! 30 2 Ballistic User Guide LINEHAUL R247 31 SETTINGS TABLE OF CONTENTS Ballistic User Guide Ballistic User Guide SETTINGS TABLE OF CONTENTS 4. Screen & Sound Settings MAIN FEATURES _____________________________ 4 • Volume Dual SIM Alter the default using UP and DOWN keys only. Autosettings idle 4 4 RingtoneGETTING volume STARTED Choose the default for incoming calls.5 ___________________________ Ascend Ring Turning the phone Choose ON to on and offhave this increase from5 quiet to-loud calls only. 5 Inserting Internal SIM priorfor to incoming installation Inserting External SIM 5 will Keypad If keypad tone is not set to Silent, this Switching SIMsset the level of sound when the keypad 5 is Making calls pressed. 6 Receiving calls 6 Message This will set the level of sound to alert for Call Options 6 a new incoming message. Sound options 8 Power off 8 Ignition Sense 8 • Brightness Network Coverage 8 Alter the default settings using UP and DOWN keys only. USING THE KEYPAD __________________________ Auto adjust (backlight) Default is ON. Adjust the backlight 9 Function Keys brightness of screen and keypad for 10 either Navigation keys day or night. After 90 seconds of no 10 use, Ready mode /the Shortcut phonekeys will automatically dim to 10 the Keypad 11 idle settings selected. Icons 12 Incoming call Default flashing is ON (screen and keypad) MENU MAP ________________________________ 13 for any incoming calls. • Tones Choose default ringtone or tone for each event. This phone does not have the ability to download ringtones. Incoming Call Choose default ringtone. To assign a ringtone to a number, go to Contacts. Message Choose message ringtone and set reminder beeps to every 5 or 15 minutes or off. Default is OFF. For New Zealand only: (Excludes reminder beeps for Voicemails that use icon notification of instead of Text Message reminders. There is no audible reminder for ) Keypad Set to Beep or Silent. Default is Beep. • Fonts Font size Small, Medium or Large (1 line per display) where possible. Note: even in large font some pop-up messages may be small to fit on the screen. Default is MEDIUM. Other incoming activity Default flashing is ON (screen and keypad) CONTACTS _________________________________ 15 Contacts List for any other incoming activity (ie 15 alerts, alarms). Adding a new messages, entry 15 Speed dialling Deleting entries • Contrast Copying entries Contacts Statistic Set contrast Set screen contrast default. 32 2 16 16 16 16 LINEHAUL R247 33 SETTINGS TABLE OF CONTENTS Ballistic User Guide TABLE OF CONTENTS 5. Set & Forget MAIN FEATURES _____________________________ 4 • 1 Initial Setup Dual SIM 4 Date&Time Auto idle Use submenus to select display format and set 4 the date and time of the Phone. GETTING STARTED 5 Note: Use___________________________ Network Time is the default. When Turningpowering the phoneup, onthe andphone off will automatically obtain 5 Inserting Internal SIM prior to installation 5 the local time from the Network. Set this to Inserting External SIMsetting the time manually. 5 Never before Switching SIMs 5 DTMF send commands over the phone to automated Making To calls 6 services Receiving calls (banking etc). 6 Set to long, short or off. Default is SHORT. 6 Call Options 8 Keypad LockSound options Default is OFF. Choosing ON will cause the phone Power off 8 (used to prevent to lock after 60 seconds of no use. Ignition Sense 8 inadvertent use Menu and then * then allows use of keypad.Calls Network Coverage 8 of the phone) can still be answered but pressing the keypad do nothing when lock is on. USING THEwill KEYPAD __________________________ 9 Function Keys 10 Warning: When Use Network Time is ON, the time shown could vary keys 10 depending onNavigation which time zone the nearest cell site is in. Ready mode / Shortcut keys 10 Some S/P may not have Use Network Time set to current date/time. Keypad 11 Check with your IconsS/P. 12 SETTINGS Ballistic User Guide 6. SIM Settings Software info Show the software version number Modem info Show firmware version Show IMEI Show the phone’s IMEI Show Serial ID Show the phone’s Serial ID Network Selection 1. (S/P dependent) 2. Select Network - Default is Automatic Lists available networks Network Mode – Default is Automatic Lists different bands available Hardware Version Shows the Hardware Version Service Shows the signal strength and band in use. FOR TELSTRA USERS ONLY (AUSTRALIA) To perform a manual network selection of Telstra ONLY and also to lock the phone into 2G/GSM Mode, please action in this order: 1) Network SelectionSelect NetworkManualTelstra Mobile 2) Network SelectionNetwork ModeGSM MENU MAP ________________________________ 13 CONTACTS • 2 S/P Settings_________________________________ 15 Contacts List the default service centre number for 15 Service Centre Display Adding a new entry 15 Number this SIM(used for SMS). Speed dialling 16 SMS Retry DeletingDefault entriesis SP Default. Specifies how many days 16 to try to resend an SMS. Copying entries 16 Contacts Statistic 16 34 2 LINEHAUL R247 35 SETTINGS TABLE OF CONTENTS Ballistic User Guide Ballistic User Guide SETTINGS TABLE OF CONTENTS 7. Security Settings MAIN may FEATURES 4 These settings vary per_____________________________ Service Provider Dual SIM Ask for PIN Auto idle Asks for PIN on power up. 4 4 NetworkGETTING Barring STARTED Limit calls___________________________ for certain conditions: Outgoing, Incoming. 5 TurningThis the isphone on and off 5 a password provided by your Service Provider. Inserting Internal SIM prior to installation 5 SMS Barring Set/change barring password and disable Inserting External SIM 5 outgoing messages. Default = 0000. Switching SIMs 5 Change Making Change calls PIN, security code, and network 6 passwords Receiving passwords here. calls 6 Default Security Code = 000000 Call Options 6 Sound options SMS barring and Call Barring are network 8 Power off 8 passwords. Ignition Sense Master Clear/ Restore will reset Settings to their defaults.8 Network Coverage Reset 2009 model also included Cancelling Call 8 Waiting and Caller ID. USING THEDiversion,Call KEYPAD __________________________ 9 Function Keyswill delete User Data – Contacts on the 10 Clear Navigation keysSpeed dials, Messages (other than those 10 phone, Ready mode Shortcut keys or on the SIM), Statistics 10 stored/ in the Module Keypad (Call Register and Call Times) and Alarms. 11 Icons Both options require the Security Code. Default 12 000000 MENU MAPis________________________________ 13 CONTACTS _________________________________ 15 Contacts List Adding a new entry Speed dialling Deleting entries Copying entries Contacts Statistic 36 2 15 15 16 16 16 16 Entering the PUK If the PIN has been entered incorrectly 3 times, the phone will then ask for a PUK code before it can be used for other than Emergency Calls. Contact your Service Provider for the PUK code, and enter on the screen. You will then be required to set a new PIN and confirm the PIN before being able to use the phone. In the event that the phone is needed to make an Emergency Call, press Cancel to get to the Emergency Calls only screen. To get the Enter PUK screen back, just turn the phone off using the END key and then power on again using SND or END key. Then enter the PUK, the new PIN, confirm the new PIN and the phone is back to normal. 8. Car Settings Auto Answer Set to auto answer or after 2 or 5 rings. Default is OFF. Safety Timer Default is ON and set to 120 minutes. (requires wiring (Options are 0,30,60,120,12 hours, Always on). to ignition) Choose the amount of time the phone remains on when the ignition is turned off (will wait till after a call is finished if phone was in use when ignition was turned off). Safety Timer requires that wiring was done correctly to ignition. Option of 12 hours applies to 2010 model only. Mic Profile Default is Profile 3 (not 2009 model). This option changes mic gain and may be useful for noisy trucks. (Use a lower profile number for a noisier truck). Speaker Profile Default is Profile 1. This option changes speaker gain and may be useful for noisy trucks. LINEHAUL R247 37 CONTACT TABLE OF US CONTENTS Ballistic User Guide warranties Contact TABLE OF Us CONTENTS Warranties Our website www.ballisticmobile.com.au will have fact sheets for MAIN FEATURES _____________________________ 4 common questions to download. Dual SIM 4 Auto idle 4 2 year warranty on handset,speaker,microphone and mounting bracket and 1 year for optional privacy handset (if purchased). Warranty will be void if product damaged or altered without the permission of Ballistic Mobile. Note: removal of screws, other than the bottom two, to place internal SIM or battery into the phone, will void the Warranty. Installation of the fixed in-vehicle phone must be as per wiring/installation notes. Australia:GETTING STARTED ___________________________ 5 Ballistic Mobile Phone: + 61off 3 9376 3000 Turning the phone on and 5 Inserting Internal SIM prior to installation 5 Fax: + 61 3 9376 2500 Inserting External SIM 5 Email: [email protected] Switching SIMs 5 Making calls 6 New Zealand:Receiving calls 6 Call Options 6 GlobalCom Phone: + 64 9 274 8382 Sound options 8 Fax: + 64 9 274 8387 Power off 8 Email: [email protected] Ignition Sense 8 Network Coverage 8 USING THE KEYPAD __________________________ 9 Function Keys Navigation keys Ready mode / Shortcut keys Keypad Icons 10 10 10 11 12 MENU MAP ________________________________ 13 CONTACTS _________________________________ 15 Contacts List Adding a new entry Speed dialling Deleting entries Copying entries Contacts Statistic 38 2 Ballistic User Guide 15 15 16 16 16 16 Troubleshooting Can’t make a call or screen says No Network If a using a new SIM, check it has been activated. Ensure mobile reception is available in the area and your mobile plan is paid up to allow outgoing calls. Check an appropriate external antenna is connected and ensure it has not been damaged by overhanging trees etc. The screen says Emergency Calls Either the SIM is not active or there is no reception from the S/P. It is still possible to make Emergency Calls. I get a beep/quack sound every few minutes. There is an unread message and Settings/Screen&Sound/Tones/ Message/Reminder is set to 5 or 15 mins – Go to Menu,5,4,4,2,2. The phone turns off 2 hours after the truck has stopped Go to Safety Timer Menu,5,8,2 and choose the preferred option. If your phone is wired correctly to ignition, this sets how long the phone is to remain on after the truck has been turned off (and it will wait for you to finish the call you’re on). Default is 2 hours. LINEHAUL R247 39 TROUBLESHOOTING TABLE OF CONTENTS Ballistic User Guide Ballistic User Guide cheat sheets CHEAT SHEETs TABLE OF CONTENTS Can I delete messages without having to view them first? MAIN FEATURES _____________________________ 4 DualinSIM 4 Yes, when you’re the Message preview list, use the # key to delete idleviewing. 4 the messages Auto without GETTING STARTED ___________________________ 5 Do I always have to get Delete Text Turning thethe phone on and offMessage screen when I5want to delete a message? Inserting Internal SIM - prior to installation 5 Inserting External SIM 5 No, Go to Settings/Text Message and set Confirm Delete to Switching SIMs 5 NO – Never. (Menu 5,2,1,2) Making calls 6 Receiving calls 6 The other party hear me loudly Callcan’t Options 6 Check the microphone is positioned as per wiring guide on back page Sound options 8 and is not covered. Try Power off swapping to a different mic profile – go to 8 Menu 5,8,3 and change to option selected. Ignition Sense 8 Network Coverage 8 Calls and Call Register and Contacts Missed Calls List Menu 3,3 View the 99 Speed Dial Numbers *¹ Menu 1,3 To turn off Call Timer Menu 5,3,2,1,2 To get 2 minute Call Timer reminders during a Call Menu 5,3,2,1,1,1 To get 5 minute Call Timer reminders during a Call Menu 5,3,2,1,1,2 To get 9 minute Call Timer reminders during a Call *¹ Menu 5,3,2,1,1,3 To set Answer Key Any to Yes Menu 5,3,2,3,1,1 To set Answer Key Any to No Menu 5,3,2,3,1,2 To set Call Waiting ON Menu 5,3,2,4 Wait,1 To set Call Waiting OFF Menu,5,3,2,4 Wait,2 Contacts – Store to SIM Menu 5,1,1,1 Contacts – Store to Phone (recommended) Menu 5,1,1,2 Contacts – Get from SIM&Phone Menu 5,1,2,3 Contacts – Copy SIM to PHONE (ALL) Menu 1,5, Wait,2 Contacts – Copy PHONE to SIM (ALL) Menu 1,5, Wait,1 USING THE KEYPAD __________________________ 9 Function Keys Navigation keys Ready mode / Shortcut keys Keypad Icons 10 10 10 11 12 MENU MAP ________________________________ 13 CONTACTS _________________________________ 15 Contacts List Adding a new entry Speed dialling Deleting entries Copying entries Contacts Statistic 15 15 16 16 16 16 *¹ = 2010 Model Messages To delete a message while in the Message Preview List Press the # key To stop the Message Confirmation popup Menu 5,2,1,2 To stop the Message Reminder beep Menu 5,4,4,2,2,1 To stop saving Messages in the Sent folder Menu 5,2,2,2 To delete Messages Menu 2,8 1 for Inbox or 4 for Sent 40 2 LINEHAUL R247 41 cheat OF sheets TABLE CONTENTS Ballistic User Guide CHEAT SHEETs TABLE OF CONTENTS CHEAT SHEETs Screen display (Time, Font_____________________________ Size,Brightness and Contrast) MAIN FEATURES 4 Dual SIM 4 Before setting the Date/Time manually, you must set Use Network Auto idle 4 Time to OFF Other GETTING STARTED ___________________________ 5 Set Use Network Time OFF Menu 5,5,1,1,5,2 Turning the phone on and off Time 12 hourInserting set Internal SIM - Menu,5,5,1,1,4,1 prior to installation Inserting External SIM Time 24 hour set Menu 5,5,1,1,4,2 Switching SIMs Date Format dd-month-year Menu 5,5,1,1,3,2 Making calls To lock or unlock the keypad Menu and then * key Receiving calls Call Options Switch to Small Font Menu 5,4,5,1 SoundFont options Switch to Medium Menu 5,4,5,2 Power off Switch to Large FontSense Menu 5,4,5,3 Ignition Set Auto IdleNetwork ON Menu 5,4,2,1,2 Coverage 5 5 5 5 6 6 6 8 8 8 8 Set AutoUSING Idle OFF Menu 5,4,2,1,1 THE KEYPAD __________________________ 9 Set Auto IdleFunction Keypad Brightness Menu 5,4,2,1,3,1 set level & Keys 10Save keys 10Save Set Auto IdleNavigation Screen Brightness Menu 5,4,2,1,3,2 set level & Ready mode / Shortcut keys 10 Alter Active Keypad Brightness Menu 5,4,2,2 set level & Save Keypad 11 Alter Active Screen Menu 5,4,2,3 set level & Save Icons Brightness 12 To alter Contrast Menu 5,4,3 set level & Save MENU MAP ________________________________ 13 CONTACTS _________________________________ 15 Contacts List Adding a new entry Speed dialling Deleting entries Copying entries Contacts Statistic 42 2 Ballistic User Guide 15 15 16 16 16 16 cheat sheets Master Reset Menu 5,7,5,1 Default Security Code 000000 Master Clear Menu 5,7,5,2 Default Security Code 000000 Mic Gain Use a lower profile number for a noisier truck Menu 5,8,3 then select different profile OR when on a call: Options 5,5,8,3 , then select different profile Speaker Gain Menu 5,8,4 then select different profile OR when on a call: Options 5,5,8,4, then select different profile To Swap between SIMs Menu 6 Auto Answer on after 2 rings Menu 5,8,1,2 Safety Timer to OFF (lets Phone turn off as soon as ignition is OFF) Menu 5,8,2,1 Safety Timer to turn off phone 30 minutes after ignition is OFF Menu 5,8,2,2 Ask for PIN request Menu 5,7,1,2 Enter PIN and Select either Yes or No LINEHAUL R247 43 cheat OF sheets TABLE CONTENTS Ballistic User Guide CHEAT SHEETs TABLE OF CONTENTS Index Useful Star andFEATURES Hash Commands for Call Diversion and Call Waiting – MAIN _____________________________ 4 2 (see also pages 29 and 31) * Dual SIM 4 Auto idle 4 Eg Create Contact = DivALLoffice with number = **21*office number# and just dial it from Contacts List to set the diversion. GETTING STARTED ___________________________ 5 Remember toTurning includethe thephone area code foroff landline numbers !!! on and 5 2 Inserting Internal SIM prior to installation 5 These commands are valid for 2010 model * : Inserting External SIM 5 To set Call Waiting ON SIMs *43# then press SND Switching 5 (*43*# then press SND *1) Making calls 6 To set Call Waiting OFFcalls #43# then press SND Receiving 6 (#43## then press SND *1) 6 Call Options options 8 To Check CallSound Waiting Status *#43# then press SND Power off 8 Ignition Sense 8 Divert ALL Calls **21*to number# then press SND Network Coverage 8 Cancel ALL Call Diversion #21# then press SND Note: The Table of Contents, Menu Map and Settings Map may also help you find what you are looking for. USING THE KEYPAD __________________________ 9 Check StatusFunction ALL CallsKeys *#21# then press SND 10 If ALL Calls is not in use then set any/all of these 3: 10 Navigation keys ReadyCalls mode / Shortcut**61*to keys number # then press10SND Divert No Answer Keypad Divert Not Reachable Calls **62*to number # then press11SND Icons **67*to number # then press12SND Divert On Busy Calls ##61# then press SND No Answer Diversion MENU MAP ________________________________ 13 Not Reachable Diversion ##62# then press SND CONTACTS 15 On Busy Call_________________________________ Diversion ##67# then press SND Contacts List 15 Check StatusAdding No Answer *#61# then press SND a new entry 15 Check StatusSpeed Not Reachable *#62# then press SND dialling 16 Check StatusDeleting on Busy entries *#67# then press SND 16 *1 = 2009 model only entries Copying 16 Contacts Statistic 16 *2 = Some Service Providers may not allow all shortcut commands Cancel Cancel Cancel 44 2 index Ballistic User Guide A Adding a new entry............. 15 Alarms............................ 24 Answer key....................... 31 Antenna External Antenna......... 8, 39 Archive folder.............. 20, 21 Ask for PIN....................... 36 Auto Answer..................... 37 Auto Idle...........................4 B Backlight......................... 32 Battery.............................5 Brightness Backlight...................... 32 C Call Diversion.................... 29 Call List options................. 23 Call Register..................... 22 Call Statistics................ 22 Delete Call List.............. 22 Dialled Calls.................. 22 Missed Calls................... 22 Private Number.............. 22 Received Calls................ 22 Call Statistics............... 22, 23 Call Timer........ See Timer Alert Call Waiting................... 7, 31 Caller ID.......................... 31 LINEHAUL R247 Cheat Sheets..................... 41 Conference Calls..................7 Contacts.......................... 15 Adding a new entry......... 15 Contacts List................. 15 Copying entries.............. 16 Deleting entries.............. 16 Speed dialling................ 16 Contacts List..................... 15 Contacts Statistic............... 16 Copying entries.................. 16 D Dangerous goods..................5 Data connection Date&Time....................... 34 Delete Call Lists................. 22 Delete messages.. 10, 18, 19, 21 Deleting entries................. 16 Dialled Calls..................... 22 Diversion......................... 29 Drafts folder................ 20, 21 DTMF.............................. 34 Dual SIM............................4 E External Antenna............. 8, 39 F Factory Settings.................... ...........See Master Clear/Reset Folder size....................... 17 Function Keys.................... 10 END............................ 10 green key..................... 10 LFK............................. 10 red key........................ 10 45 index TABLE OF CONTENTS Ballistic User Guide index Ballistic User Guide TABLE OF CONTENTS RFK............................ 10 Outbox folder........... 20, 21 MAIN FEATURES _____________________________ 4 SND............................ 10 Predictive text............... 18 Dual SIM 4 Reminder beeps.............. 33 Auto idle 4 18 G Unsent......................... Use Detail. . ................... Getting started GETTING STARTED ___________________________ 5 18 Voicemail..................... 20 Inserting External SIM.........5 Turning the phone on and off 5 Mic Profile.................... 37,43 Inserting Internal SIM.........5 Inserting Internal SIM prior to installation 5 Missed Calls...................... 22 Making calls....................6 Inserting External SIM 5 Mute call...........................7 Receiving calls.................6 Switching SIMs 5 Turning the phone on/off....5 N Making calls 6 Getting Started....................5 Receiving calls47 6 36 Glossary.......................... Network Barring................. green key......................... Network Coverage Call Options 10 6 External Antenna......... Sound options 8 8, 39 H Network time.................... Power off 8 34 New call............................7 Hold call............................6 Ignition Sense 8 New Message..................... 19 Network Coverage 8 I No Network...................... 39 Ignition Sense. .....................8 USING THE KEYPAD __________________________ 9 O Inbox folder...................... Function Keys19 10 Outbox folder............... 20, 21 Navigation keys 10 Ready mode / Shortcut keys P 10 Keypad brightness.............. 32 Keypad 11 Phone book....... ...See Contacts Keypad Lock..................... 34 Icons PIN entry .........See Ask12 for PIN S Safety Timer.................. 8, 37 Screen brightness............... 32 Settings........................... 28 Settings Map..................... 25 SIM External........................5 SIM Internal........................5 SIM Swap...................4, 6, 43 SMS Barring...................... 36 Speaker Profile.............. 37,43 Speed dialling................... 16 Switching SIMs...... See SIM Swap T Table of Contents.................2 Time Zone................... 24, 34 Timer Alert....................... 31 Troubleshooting................. 39 Turning the phone on/off... 5, 37 U Use Detail........................ 18 Use Network time.................. ..................See network time V Voicemail.................... 16, 20 Volume................7, 25, 26, 32 W Warranties....................... 39 Wiring Guide..................... 48 K M Predictive text.................. 18 MENU MAP ________________________________ 13 Prior to installation...........5,48 Main Features.....................4 Privacy Handset............... Making calls........................6 CONTACTS _________________________________ 15 6, 8 Private Number. . ................ Master Clear/Reset....23, 36, 43 Contacts List 15 22 PUK. . .............................. Menu Map........................ 13 Adding a new entry 15 37 Messages......................... Speed dialling17 16 R Archive folder........... 20, 21 Deleting entries 16 Received Calls................... 22 Delete (messages).10, 18, 19, 21 Copying entries 16 Receiving calls.....................6 Drafts folder............. 20, 21 Contacts Statistic 16 10 red key........................... Folder size.................... 17 Reminder beeps................. 33 Inbox folder.................. 19 Restore Factory Settings....... 36 New Message................. 19 Glossary LFK – Left Function Key (see page 9) PIN – personal identification number PUK – PIN unlock key RFK – Right Function Key (see page 9) SND – Send Key or green key (see page 9) S/P – Service Provider Printed in 2012 46 2 LINEHAUL R247 47 TABLE OF CONTENTS Ballistic User Guide Prior to Installation: TABLE OF CONTENTS Remove the 2 screws from lower back half of phone and the rear cover will then slide out. MAIN 4 If required, insertFEATURES Internal SIM_____________________________ (see page 5 for instructions). Dualthe SIM 4 Insert battery with gold contacts to the top left of cavity and slide into position. Re-attach screw in back cover. Autoand idle 4 Attach antenna. GETTING STARTED ___________________________ Note: the phone will power up from the battery, let the phone continue 5 Turning the phone on andseconds), off 5 off its boot process and once it’s ready (60-90 you can turn the phone Inserting SIMThen - prior to installation 5 by holding the Red key forInternal 3 seconds. connect using wiring guide below: Inserting External SIM Wiring Guide for Installers Switching SIMs Colour Making callsConnection RED (power) Receiving calls to +ive battery, the phone is 12V and 24V Call Optionscompatible. Sound options BLACK (ground) To –ive battery Power off Truck ignition (for Safety Timer function) GREEN (ignition) Ignition Sense ORANGE (stereo) Mutes the stereo when call in progress Network Coverage WHITE Not in use. 5 5 6 6 6 8 8 8 8 USING THE KEYPAD __________________________ 9 Mounting requirements: Function Keys 10 Navigation keys Microphone: Place approx 30-45 cm away Ready and mode / Shortcut from driver’s mouth away from any keys other Keypad equipment (ie CB radio). Keep mic as far away from Antenna Icons cable as possible. The slots should be facing the driver and not the speaker: 10 10 11 12 MENU MAP ________________________________ 13 CONTACTS _________________________________ 15 Speaker: Place ideally atList least 1 metre away Contacts from the microphone. Adding a new entry Speedquality dialling For optimum audio do not install speaker behind the dashentries and do not cover. Deleting Copying entries Do not place speaker 15 directly facing the 15 microphone. 16 16 16 16 External Antenna: Contacts Statistic A quad or penta band antenna that covers the 850/900/1800/1900/2100 MHz bands is preferred. For those that still have an 850 MHz CDMA antenna, this will be suitable for the Linehaul. 48 2