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Glossary idle channel idle channel A channel that either has no owner or is owned by its default owner and is onhook. IE information element IEEE Institute of Electrical and Electronic Engineers IND$FILE The standard SNA file transfer utility that runs as an application under CICS, TSO, and CMS. IND$FILE is independent of link-level protocols such as BISYNC and SDLC. independent software vendor A company that has an agreement with Avaya to develop software to work with the system to provide additional features required by customers. indexed table A table that, unlike a nonindexed table, can be searched via a field name that has been indexed. industry standard architecture A PC bus standard that allows processors and other circuit cards to communicate with each other. INIT voice system initialization message class initialize To start up the system for the first time. inserv in-service state Integrated Services Digital Network A network that provides end-to-end digital connectivity to support a wide range of voice and data services. intelligent CCA Monitoring the line after dialing is complete to determine whether a busy, reorder (fast busy), or other failure has been encountered. Intelligent CCA also recognizes when the extension is answered or if the extension is not answered after a specified number of rings. The monitoring capabilities are dependent on the network interface circuit card and protocol used 136 Issue 3 December 2001 CONVERSANT System Version 8.0 New System Installation 585-313-149