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Dearborn Protocol Adapter 4 Plus (DPA 4 Plus) Installation and User Manual (DG121032) DG121032 Driver Version: Firmware Version DPA 4 Plus: Firmware Version eDPA 4 Plus: Firmware Version DPA 4: Firmware Version DPA RF: Firmware Version DPA III Plus (HW 5.00): Native Drivers Version: DPA Utilities: Document Revision 4.8.3 Document Date: April 26, 2012 © 2012 Dearborn Group, Inc. 6.01 60.014 64.012 37.150 37.150 63.014 10.06 1.18 DPA 4 Plus Installation and User Manual (DG121032) Permission is granted to copy any or all portions of this manual, provided that such copies are for use with the DPA product and that “© 2012 Dearborn Group, Inc”, (herein referred to as “Dearborn Group”, “DG Technologies” or “DG”), remains on all copies. The accompanying software, provided for use with the DPA 4 Plus, is also copyrighted. Permission is granted to copy this software for back-up purposes only. IMPORTANT To ensure your success with this product, it is essential that you read this document carefully before using the hardware. Damage caused by misuse of the hardware is not covered under product warranty. When using this manual, please remember the following: This manual may be changed, in whole or in part, without notice. DG assumes no responsibility for any damage resulting from the use of this hardware and software. Specifications presented herein are provided for illustration purposes only and may not accurately represent the latest revisions of hardware, software or cabling. No license is granted, by implication or otherwise, for any patents or other rights of DG Technologies or of any third party. “DPA” and the “DG” logo are registered trademarks ® of Dearborn Group, Inc. Other products that may be referenced in this manual are trademarks of their respective manufacturers. The DPA Product line has been awarded the following U.S. Patents: Patent # 6,772,248 7,152,133 7,337,245 Date 08-03-04 12-19-06 02-26-08 7,725,630 05-25-10 8,152,557 04-10-12 Patent Overview Protocol adapter for in-vehicle networks. Expanded functionality protocol adapter for in-vehicle networks. Protocol Adapter for Passing Diagnostic Messages between Vehicle Networks and a Host Computer. Protocol adapter for passing diagnostic messages between a host computer and vehicle networks operating in a J1939 or J1708 protocol. Positive locking mechanism for USB connected devices. DG Technologies 33604 West Eight Mile Road Farmington Hills, MI 48335 Phone (248) 888-2000 Fax (248) 888-9977 www.dgtech.com [email protected] [email protected] Page 2 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) Table of Contents Table of Contents ........................................................................................................................... 3 1. Safety First ............................................................................................................................. 5 2. Introducing the DPA 4 Plus .................................................................................................. 6 2.1. OEM Software Compatibility ........................................................................................... 6 2.2. Standards and Protocols Supported ............................................................................... 7 2.3. Single-Application versus Multi-Application Drivers ....................................................... 8 2.4. System Requirements for the DG121032 Driver Set ..................................................... 8 2.5. Other DPA Variants that Work With the DG121032 Drivers .......................................... 9 3. Getting Started with the DPA (Steps 1-4 of 6) .................................................................. 10 3.1. Driver Installation .......................................................................................................... 10 3.2. Connect USB Cable to the DPA and Then to PC ......................................................... 11 3.1. Connect Vehicle-Side Cable to the DPA ...................................................................... 11 3.2. Connect Vehicle-Side Cable to the Vehicle .................................................................. 11 4. Finalize PC Install (Step 5 of 6) .......................................................................................... 12 4.1. Step 5. Finalize PC Install (Windows 2000/XP) ........................................................... 12 4.2. Step 5. Finalize PC Install (Vista and Windows 7) ...................................................... 13 5. Automatic Firmware Update (Step 6 of 6) ......................................................................... 14 5.1. DPA RF Automatic Firmware Upgrade ......................................................................... 15 6. Configuring OEM Applications to Use the DPA 4 Plus ................................................... 16 6.1. Notes on Selecting an RP1210 Compliant Adapter...................................................... 16 6.2. Allison DOC .................................................................................................................. 16 6.3. Bendix ABS Diagnostics ............................................................................................... 16 6.4. Caterpillar Electronic Technician .................................................................................. 17 6.5. Cummins Insite ............................................................................................................. 17 6.6. Detroit Diesel Diagnostic Link V7 ................................................................................. 17 6.7. Eaton ServiceRanger 3.x .............................................................................................. 17 6.8. Dana Diagnostic Tool 2.x.x ........................................................................................... 17 6.9. Freightliner ServiceLink ................................................................................................ 18 6.10. International Truck and Engine ..................................................................................... 18 6.11. Meritor-WABCO ABS Toolbox ...................................................................................... 18 6.12. Volvo/Mack VCADS Pro ............................................................................................... 19 6.13. Volvo/Mack Premium Tech Tool (PTT) ........................................................................ 19 7. Troubleshooting Your DPA ................................................................................................ 20 7.1. Connection-Related Issues ........................................................................................... 20 7.2. Not Seeing DPA in OEM Application VDA Selection List ............................................. 23 7.3. USB-Related Issues ..................................................................................................... 24 7.4. Advanced Testing Dialog .............................................................................................. 24 8. Modifying DPA Settings – DPA Options Program ........................................................... 26 8.1. DPA Options and DPA Driver “Sets” ............................................................................ 26 8.2. Set Options For DPA Device/API ................................................................................. 27 8.3. J1939 Fast Transport Layer (FAST_TRANSPORT Option) ......................................... 27 8.4. Debug Logging Level (RP1210B INI Option “DebugLevel”) ......................................... 27 8.5. Debug File Name (RP1210B INI Option “DebugFile”) .................................................. 27 8.6. Debug File Size (RP1210B INI Option “DebugFileSize”) ............................................. 28 8.7. Debug File Mode (RP1210B INI Option “DebugMode”) ............................................... 28 8.8. Automatic Firmware Update ......................................................................................... 28 8.9. DPA 5 Bluetooth Configuration Utility ........................................................................... 29 9. DG Update – Program Overview ........................................................................................ 30 9.1. DG Driver Update – Internet Connection Required ...................................................... 30 9.2. DG Driver Update – Initial Screen ............................................................................... 30 9.1. DG Driver Update – Main Update Screen .................................................................... 31 9.2. Advanced Settings – Setting Default Time for Check for Updates ............................... 33 10. Product Specifications........................................................................................................ 34 10.1. DPA 4 Plus Physical and Electrical .............................................................................. 34 10.2. DPA 4 Plus Pinouts ...................................................................................................... 34 11. Warranty Information and Limitation Statements ............................................................ 35 11.1. Warranty Information .................................................................................................... 35 Page 3 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 11.2. Limitation Statements ................................................................................................... 35 12. Technical Support and Return Merchandise Authorization (RMA) ................................ 36 12.1. Technical Support ......................................................................................................... 36 12.2. Return Merchandise Authorization (RMA) .................................................................... 36 13. Appendix A – Manually Updating DPA Firmware ............................................................. 37 13.1. Launch the DPA Flash Updater Program ..................................................................... 38 14. Appendix B – Software Developer/Integrator Notes ........................................................ 39 14.1. Bundling the DPA with Your OEM Installation – Silent Install ...................................... 39 14.2. Native Driver Device IDs Match RP1210 Device IDs ................................................... 40 15. Appendix C – DPA Utilities Version Information for This Release ................................. 41 16. Appendix D - Windows Vista and Windows 7 Support Notes ........................................ 42 16.1. UAC and the TMC RP1210 Standard ........................................................................... 42 16.2. UAC and the Dearborn Group Adapter Validation Tool (AVT) ..................................... 42 16.3. UAC and the DPA Options Program ............................................................................ 42 16.4. UAC Requirements for All DPA Utility Programs.......................................................... 42 16.5. More Information on UAC ............................................................................................. 42 17. Appendix E – List of Acronyms Used in this Document ................................................. 43 Page 4 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 1. Safety First It is essential that the user read this document carefully before using the hardware. The DPA 4 Plus device is to be used by those trained in the troubleshooting and diagnostics of light-duty through heavyduty vehicles. The user is assumed to have a very good understanding of the electronic systems contained on the vehicles and the potential hazards related to working in a shop-floor environment. DG Technologies understands that there are numerous safety hazards that cannot be foreseen, so we recommend that the user read and follow all safety messages in this manual, on all of your shop equipment, from your vehicle manuals, as well as internal shop documents and operating procedures. Always block drive, steer, and trailer wheels both front and back when testing. Use extreme caution when working around electricity. When diagnosing any vehicle, there is the risk of electric shock both from battery-level voltage, vehicle voltages, and from building voltage. Do not smoke or allow sparks or open flames near any part of the vehicle fueling system or vehicle batteries. Always work in an adequately ventilated area, and route vehicle exhaust outdoors. Do not use this product in an environment where fuel, fuel vapor, exhaust fumes, or other potentially hazardous liquids, solids, or gas/vapors could collect and/or possibly ignite, such as in an unventilated area or other confined space, including below-ground areas. Page 5 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 2. Introducing the DPA 4 Plus The DPA 4 Plus product is used to connect vehicle and equipment communication networks and personal computers (PCs). This allows programs written for the PC to retrieve pertinent information such as fault codes, component information, as well as perform vehicle and component level diagnostics. The DPA 4 Plus 2.1. OEM Software Compatibility The adapter you have purchased is provided with a Technology and Maintenance Council (TMC) RP1210Bcompliant interface and has been validated against the following OEM and component applications: Allison DOC™ International® Diamond Logic Builder Bendix® ACOM International® InTune Caterpillar® Electronic Technician International® Master Diagnostics Cummins® Insite™ International® ServiceAdvisor Fleet Cummins PowerSpec™ International® ServiceMaxx Dana Diagnostic Tool™ Mack and Volvo VCADS/PTT Detroit Diesel Diagnostic Link™ Meritor-WABCO Toolbox Detroit Diesel Reprogramming Station™ Vansco VMMS Eaton ServiceRanger ZF-Meritor TransSoft Freightliner ServiceLink Any application claiming RP1210A or RP1210B compliance should work if the application and adapter both support the same protocol(s) and operating system(s). Page 6 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 2.2. Standards and Protocols Supported The adapter you have purchased provides more protocol and standards support than any other commercially available diagnostic adapter. 2.2.1. Operating Systems and Standards Supported Operating Systems o Windows 2000® o Windows XP® o Windows Vista® 32-bit and 64-bit Versions o Windows 7® 32-bit and 64-bit Versions TMC RP1210B o RP1210A is backward compatible with RP1210B CE Certification J1979 Vehicle Electronic Programming Station (VEPS) J2214/J2461 2.2.2. RP1210 Defined Protocols Supported J1939 o Automatic Baud Detect Using RP1210_ClientConnect(…”J1939:Baud=Auto”…) CAN (ISO11898) – Single CAN Channel CAN@500k/J2284/GMLAN – Single CAN Channel o Automatic Baud Detect Using RP1210_ClientConnect(…”CAN:Baud=Auto”…) o Supported under the “IESCAN” protocol name. J1708/J1587 J1850 GM (Class 2) o The following protocol names are supported: J1850, J1850_416K, J1850_104K. The send and read message format was changed from RP1210A to RP1210B for this protocol. We support both formats. The J1850 indicates the RP1210A format for sending and reading data. The J1850_416K, J1850_104K names indicate the RP1210B format. 2.2.3. Additional Protocols Supported by Native Drivers J2411 (Single Wire CAN) ALDL Page 7 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 2.3. Single-Application versus Multi-Application Drivers This release of the DPA 4 Plus drivers (DG121032) does not support multiple OEM applications running simultaneously. It has been DG’s experience that when several OEM applications are running simultaneously, especially on a crowded J1939 data bus, they sometimes miss critical timing events and messages. As a result applications do not behave as they would normally. Note: OEM applications are generally not tested with other OEM applications running at the same time. To support multiple OEM applications running simultaneously on the DPA 4 Plus, we have a multiapplication-capable release entitled DPA4P that comes with a multi-application-capable driver named DPA4PMA and a single-OEM-application driver named DPA4PSA. The DPA4P release will support the DPA 4 Plus product only. All prior adapters only work with this, the DG121032 release operating in a Single Application mode. This release along with the DPA4P release can be found on the DPA 4 Plus downloads page at http://www.dgtech.com 2.4. System Requirements for the DG121032 Driver Set If you are not familiar with selecting a PC platform for your diagnostic applications, DG Technologies recommends starting with a computer that is compatible with the latest version of the TMC RP1208 (PC Selection Guidelines for Service Tool Applications). In addition to the aforementioned document, the following items are recommended or required. Item PC Processor RAM USB Port Operating System Page 8 of 43 Requirement IBM-Compatible 1GHz or Faster 256MB (512MB Preferred) USB Version 1.1 or Higher Windows 2000 Windows XP Windows Vista (32-bit or 64-bit) Windows 7 (32-bit or 64-bit) © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 2.5. Other DPA Variants that Work With the DG121032 Drivers In addition to the DPA 4 Plus, the DG121032 release works with multiple DPA variants from the past including the DPA II and DPA III series, DPA RF, and the DPA 4. This release also supports the US Army variants of the DPA up to the DPA 4 Plus /MH. DPA III Plus DPA II Plus DPA 4 DPA RF DPA III Plus (Military) Page 9 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 3. Getting Started with the DPA (Steps 1-4 of 6) If you ordered the DPA 4 Plus as part of a kit, it should include the following items: Rugged Plastic Carrying Case DPA 4 Plus Diagnostic Tool 6-pin/9-pin Deutsch Connector “Y” Cable, for vehicle-side connection USB Cable with screw-in “ears” to secure the cable to the DPA 4 Plus case Driver Installation CD Printed Quick Start Sheet DG Technologies does customize our kits for some customers, so what you receive may vary. 3.1. Driver Installation Attention! Install DPA 4 Plus drivers before connecting DPA to your PC. To install drivers you must be logged into the administrator account or have administrator privileges. If you run into problems installing the drivers or the DPA, please do not hesitate to contact technical support at (248) 888-2000. Attention! DPA drivers are provided on the Installation CD and are installed by inserting the disc into your PC’s CD-ROM drive. The latest drivers are also available at http://www.dgtech.com/download.php. If you have any questions about the install, do not hesitate to call our Technical Support department. If setup does not begin automatically, use the following sequence: Start Run [CD_Drive_Letter]:\DPAInstall.exe and click OK Once the drivers are installed, you will be prompted to restart your computer. While your PC is rebooting, continue following the next instructions. Page 10 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 3.2. Connect USB Cable to the DPA and Then to PC Remove the sticker covering the USB port and connect the USB cable to the DPA and PC. The USB cable that comes with the DPA 4 Plus has ears that allow the cable to be screwed into standoff screws on the DPA 4 Plus frame, greatly reducing the chance of breaking the USB connector on the DPA circuit board. PC-side USB Cable 3.1. Connect Vehicle-Side Cable to the DPA WARNING! Connect the vehicle-side cable to your DPA. Do not connect to vehicle first! Pins 6 and 8 on the DB15 connector are power and ground. These pins are close together and can arc if not careful! Vehicle-side Cable Example: 6-pin/9-pin Deutsch Y Cable 3.2. Connect Vehicle-Side Cable to the Vehicle Now, connect the DPA to the vehicle, verifying that the DPA Power LED is lit. Page 11 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 4. Finalize PC Install (Step 5 of 6) This step differs depending on which version of Microsoft Windows you are installing on. 4.1. Step 5. Finalize PC Install (Windows 2000/XP) If you are installing on either Vista or Windows 7, go to section 5.2 Finalize PC Install (Vista and Windows 7). The DPA is now connected to the PC and powered on. In some versions of Windows the final step in driver installation is automatic. In others, the Windows Found New Hardware Wizard will run to finalize driver installation. What appears in Windows XP is shown below. Select Install the software automatically (Recommended) and press the Next button. This screen appears while Windows installs the drivers. Page 12 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) This screen appears when Windows has finished installing the drivers. Press the Finish button. Your DPA drivers have been installed successfully. 4.2. Step 5. Finalize PC Install (Vista and Windows 7) When the DPA is first powered up and connected to the PC, the following status balloon appears in the bottom right corner. This status messages displays for several seconds. After Windows has finished adding the device drivers, the following screen indicates success and you will see the next image at the bottom of the Windows taskbar. Press the Close button. Your DPA 4 Plus drivers have been installed successfully. Page 13 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 5. Automatic Firmware Update (Step 6 of 6) When a DPA PC drivers release is made, a specific set of DPA firmware is validated with that release. In this release the firmware that was validated can be found on the cover page of this manual. DG strongly recommends that users keep their DPA up-to-date with the latest firmware revision. Automatic Firmware Update is an option that is most likely turned On in your installation. Some customers receive special drivers where this is not the case, however this paragraph assumes that this option is turned on, and set to a value of 1. To learn more about this option, see the chapter entitled Modifying DPA Settings – DPA Options Program. After you have finished installing the Windows device drivers (Step 5 of 6) you can begin using your DPA. If the Automatic Firmware Update option is on (by default, it is), every time you connect to the DPA, the drivers check to see if a newer version of firmware is available on the hard drive. If a newer version is available the user will be prompted (see Figure 6.1) to upgrade to that version. If the user selects Yes, the upgrade process begins automatically. When the upgrade process is complete, the connect sequence for that application will continue. Most applications can handle the delay; however there is a possibility that the user may have to restart their application. The following is the dialog box that will be displayed if out-of-date firmware is detected. We recommend pressing Yes and upgrading. Figure 6.1. DPA Firmware Out of Date Dialog Box Page 14 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 5.1. DPA RF Automatic Firmware Upgrade The DPA RF Remote unit is upgradeable; however the DPA RF Base unit is not. The DPA driver will not automatically upgrade a DPA RF Remote unit if it is being communicated to wirelessly. If the DPA RF Remote unit firmware is out of date and the user connects using a wireless device entry, (i.e. DG DPA RF Remote,COM1), the following dialog box is displayed. Figure 6.2. DPA RF Remote Unit Firmware Out of Date Dialog Box To upgrade your DPA RF Remote follow these steps: 1. Connect the DPA RF Remote unit directly to the COM port of your PC using a serial cable. 2. Power the DPA RF Remote unit using the vehicle cable connected to the DB15 female connector on the DPA. You cannot reprogram the firmware of the DPA using the round barrel connector. 3. Connect to the DPA RF using any application (i.e. DG Adapter Validation Tool - AVT) and a nonwireless device entry, (i.e. DG DPA RF Direct,COM1). 4. You will then receive the dialog box in Figure 6.1 which will allow you to upgrade the firmware. Page 15 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 6. Configuring OEM Applications to Use the DPA 4 Plus The DPA 4 Plus works with all RP1210A, B and C compliant applications that support J1708/J1587, J1939, CAN, and J1850 protocols. The DPA also works with other applications that were written to use non-RP1210-compliant native drivers for other protocols, such as GM UART. This section shows how to configure the most common diagnostic applications to work with the DPA. 6.1. Notes on Selecting an RP1210 Compliant Adapter Selecting an RP1210 adapter, commonly referred to as a Vehicle Datalink Adapter (VDA), varies widely from application to application; however, the terminology remains pretty much the same. The following table helps to introduce you to the terminology and helps you to make the correct selections the first time. You must configure every OEM application to use the DPA or that application will not work!!! If You See These Terms Vendor API DLL Manufacturer Adapter Manufacturer Device Device Name Adapter Name Device Number Port COM Port Communications Port Protocol (Depends on Application) 6.2. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Select This Dearborn Group RP1210B or DG121032 DG DPA 4/4 Plus USB DG DPA 4/4 Plus USB, USB 150 USB Most Commonly Encountered: J1708 J1939 Allison DOC Start program Click Connect to Vehicle Select the correct transmission type Uncheck Smart Connect Click Connect Click Advanced Setup Select vendor of Dearborn Group RP1210B Select protocol of J1939 or J1708 Select correct device of DPA 4/4 Plus USB Click OK 6.3. Bendix ABS Diagnostics NOTE: DO NOT RUN Bendix ABS Diagnostics until you have done the following: 1. Start program 2. If Diagnostic Interface Selection dialog box does not appear, click on Vehicle Interface Adapter icon 3. Select RP1210A Device Using J1708 Line: DPA 4/4 Plus USB 4. Click OK A screen appears indicating that device selection was a success. Page 16 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 6.4. 1. 2. 3. 4. 5. 6. 7. 8. 9. Caterpillar Electronic Technician Start program Click Utilities Preferences Communications from the menu bar Click on Communication Interface Device dropdown box Select RP1210 Compliant Device Click Advanced Select (DPA 4/4 Plus USB) in the RP1210 Communication Adapter Device box Click OK Check Enable Dual Data Link Service Click OK 6.5. Cummins Insite 1. 2. 3. 4. 5. 6. 7. Start program Click on File Connections Add New Connection from the menu bar Click Next Click radio button for RP1210A and click Next Select correct device (DPA 4/4 Plus USB), and protocol you want to use, J1708/J1939 Click Next and a Connection Name screen appears Click Next and a screen prompts you to indicate whether you want to make this connection active or set up another connection 8. Click on make this connection active 9. Click Finish 6.6. Detroit Diesel Diagnostic Link V7 6.6.1. From Windows Start Menu 1. Start Programs Detroit Diesel Diagnostic Link SID configure 2. Select DPA 4/4 Plus USB 3. Click OK 6.6.2. From Inside DDDL 1. Tools Options Connections Tab SID Configure from the menu bar 2. Select DPA 4/4 Plus USB 3. Click OK 6.7. 1. 2. 3. 4. 5. Eaton ServiceRanger 3.x Start program Click Tools Settings Connection from the menu bar Under Driver choose Dearborn Group RP1210B Select DPA 4/4 Plus USB for both the J1708 and J1939 device Click OK 6.8. Dana Diagnostic Tool 2.x.x 1. Start program 2. Under Adapter Selection, choose Dearborn Group RP1210B:DG DPA 4/4 Plus USB, USB 3. Select Connect J1708 or Connect J1939 or Connect PLC as appropriate for your controller. Page 17 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 6.9. 1. 2. 3. 4. 5. 6. 7. Freightliner ServiceLink Start program From the top menu bar, choose Admin From the left menu bar, choose Vehicle Click on Show All Devices In the Vendor box, choose Dearborn Group RP1210B Select DPA 4/4 Plus USB in the J1708, J1939, and CAN dropdowns Click Save Settings 6.10. International Truck and Engine 6.10.1. Master Diagnostics (MD Fleet) File MD Settings COM Device Window with general VDA selection Dearborn Group RP1210B Window with specific port DPA 4/4 Plus USB 6.10.2. Navistar Hyd ABS File Hydraulic ABS Settings COM Device Window with general VDA selection Dearborn Group RP1210B Window with specific port DPA 4/4 Plus USB 6.10.3. Navistar IPC File Settings COM Device Window with general VDA selection Dearborn Group RP1210B Window with specific port DPA 4/4 Plus USB 6.10.4. Diamond Logic Builder (DLB) Tools Select Com Link Listing of adapters Dearborn Group RP1210B Listing of ports DPA 4/4 Plus USB 6.10.5. Service Assistant (The new MD Fleet) 1. 2. 3. 4. Press the third button from the top along the left side (has an icon that looks like a miniature interface cable) A window comes up that says Communication Device Selection Box 1 is device selection Dearborn Group RP1210B Box 2 is Device ID DPA 4/4 Plus USB 6.11. Meritor-WABCO ABS Toolbox 1. 2. 3. 4. 5. Start program Click System Setup Select COM Port Select Dearborn Group RP1210B; the protocol to use is J1939 or J1708 Select DPA 4/4 Plus USB and click OK Page 18 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 6.12. Volvo/Mack VCADS Pro 6.12.1. From Initial VCADS Setup 1. When prompted to configure a Communication Unit, instead of the “9998555” or “88890020” entries, select RP1210A adapter 2. When prompted for the adapter, select DPA 4/4 Plus USB 3. Select USB for the Port 4. Select J1708 for the protocol 5. When prompted for the Electrical Systems a. Click Volvo Trucks – VERSION2 and select RP1210A Adapter b. Click Volvo Trucks – Vehicle electronics ‘98’ and select RP1210A Adapter c. Click Mack Trucks – V-MAC I/II/III, ITC and select RP1210A Adapter d. Click Volvo Trucks – V-MAC IV and select RP1210A Adapter 6. Continue with installation 6.12.2. From Inside VCADS 1. 2. 3. 4. 5. 6. 7. Start program Click the Tools Options from the menu bar Select the Comm. Unit Configuration tab Select RP1210A Adapter and then select DPA 4/4 Plus USB Select USB for the Port Select J1708 for the protocol Go to the Comm. Unit Selection tab a. Click Volvo Trucks – VERSION2 and select RP1210A Adapter b. Click Volvo Trucks – Vehicle electronics ‘98’ and select RP1210A Adapter c. Click Mack Trucks – V-MAC I/II/III, ITC and select RP1210A Adapter d. Click Volvo Trucks – V-MAC IV and select RP1210A Adapter 8. Click OK 6.13. Volvo/Mack Premium Tech Tool (PTT) 1. Select PTT Settings from the menu bar 2. Select Communication Unit configuration tab. It is here that you select the settings for each adapter that you may use. For example, if you have an RP1210A adapter, it is here that you select which adapter, port, and protocol. NOTE: This identifies the settings for each adapter. It does not select which adapter the PTT application will use to communicate with the vehicle. 3. Comm unit selection tab: It is here that you identify which adapter is to be used by the PTT application to communicate with the vehicle. You may have to change this selection depending upon the vehicle. For example, if you typically use an 88890020 adapter in direct mode, when you need to communicate with an older vehicle you will need to change to RP1210A adapter or the 9998555 adapters, depending upon the vehicle. Page 19 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 7. Troubleshooting Your DPA If your OEM diagnostic application is having trouble using the DPA after following the instructions for configuring that application in Chapter 6, you can use the DG Adapter Validation Tool (AVT) to troubleshoot the DPA and validate that the DPA drivers are installed properly, the PC can communicate with the DPA, and the DPA can see message traffic on the data bus that your OEM diagnostic application is trying to use. Most DPA technical support calls about OEM applications not working come from users who have not configured that OEM application to use the DPA (see Chapter 6), or who have selected the incorrect protocol. o The quick rule of thumb for selecting a protocol is the type of connector you are connecting to: J1708 Connector (6-pin Deutsch) J1939 Connector (9-pin Deutsch) This connector only has the J1708/J1587 protocol. OEMs switched to this connector when they moved to J1939. J1708 may not be available. There are typically three problem areas with RP1210 VDA devices. Each problem is discussed in the following sections: 7.1. Connection-Related Issues After you have followed the instructions in this manual to install the DPA drivers, connect the DPA to the vehicle and ensure the Power LED is on. Then connect it to the PC and listen for the familiar da-ding “USB device found” sound. If you cannot hear this sound, the PC cannot communicate with the DPA and you will most likely end up not being able to get AVT to be successful. Try another USB port until you hear that sound. Run AVT either from the Adapter Validation Tool link on your desktop, or from the Start Programs menu: Start Programs Dearborn Group Products DPA 4 Plus RP1210B Adapter Validation Tool When the Adapter Validation Tool software is launched, you will be told if a problem exists in the main RP121032.INI file. If you wish to fix this issue, press the Fix/Change RP121032.INI File button. Windows Vista/Windows 7 users will be prompted for administrator privileges. The following is the dialog box that will appear if a problem is found. Page 20 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) If there is not a problem, the following dialog box will be displayed. Note that these examples show the DPA 5 as an example, but follow the instructions for the DPA 4 Plus. Select the correct DPA adapter: Vendor DG121032 – Dearborn Group RP1210B Device 150 – DG DPA 4 Plus USB - USB Protocol J1708, J1850, CAN or J1939 (depending on your application) Then click the Run Test button. Depending on the results of the test, both the RP1210 Status Window and RP1210 Data Message Window will turn green (pass) or red (fail). 7.1.1. AVT Test Outcomes If the RP1210 Status Window turns red, then there is a problem causing the PC not to communicate with the DPA. This may be something as simple as having power to the DPA or a USB issue. Disconnect the DPA from the vehicle and PC; then reconnect them, this time connecting to another USB port on the PC. If the RP1210 Status Window turns green and the RP1210 Data Message Window turns red, then the PC is seeing the DPA, but not seeing messages from the data bus. Check the vehicle ignition switch and vehicle to adapter cabling. Disconnect the DPA from the vehicle and PC; then reconnect them. If you see data in the RP1210 Data Message Window, your DPA is installed and functioning properly! Refer to Chapter 6 on how to configure your OEM application to use the DPA. Read the Test Results Discussion and Next Steps screen carefully and follow those directions to help diagnose where the issue may be. If, after reading and following those instructions, you cannot get the DPA working, please contact DG technical support. Many DPA technical support calls could have been avoided by following the instructions on the Test Results Discussion and Next Steps screen. Page 21 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 7.1.2. Good Connection (PC to DPA), Good Read of Data (DPA to Vehicle) – Green/Green The above screen snapshots show the PC successfully connecting to the DPA (RP1210 Status Window) and the successful reading of data bus data (RP1210 Data Message Window) from the J1939 data bus. A Green/Green result indicates the DPA is working perfectly and is seeing data on the data bus. The area to work on is configuring the OEM application to use the DPA (see Chapter 6). 7.1.3. Good Connection (PC to DPA), Not Able To Read Data (DPA to Vehicle) – Green/Red The above screen snapshots show the PC successfully connecting to the DPA (RP1210 Status Window) but AVT is not able to read data bus data (RP1210 Data Message Window) from the data bus selected (J1939). A Green/Red result indicates the DPA is working perfectly, but it is not seeing data on the data bus that was selected. Choose another protocol and check that the ignition switch is on. Page 22 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 7.1.4. Bad Connection (PC to DPA), Not Able To Read Data (DPA to Vehicle) – Red/Red The above screen snapshots show the PC not connecting to the DPA (RP1210 Status Window). A Red/Red result indicates the PC is not seeing the DPA. Unplug DPA from vehicle and PC and reconnect to both using a different USB port. Ensure that you hear the da-ding “USB Device Found” sound. If you cannot hear the sound, reboot the PC and run AVT again. DG has been getting a lot of DPA technical support calls where OEM applications crash and keep the DPA device open. 7.2. Not Seeing DPA in OEM Application VDA Selection List If you have installed the DPA drivers and can get AVT to a Green/Green outcome, you should be able to configure your diagnostic application to use the DPA. If your diagnostic application does not display DG DPA 4 Plus USB in their VDA selection dialog box, this could indicate one of three things: 1. The application is not RP1210 compliant and does not work with the DPA. a. Some applications require a specific, proprietary adapter. 2. Application is RP1210 compliant, but DPA does not support the protocol needed. 3. Problem with the main RP121032 INI file. a. Some VDAs create issues with the RP121032 INI file when they install/uninstall. b. Many OEM diagnostic applications are aware of this issue and can read through the errors. When the AVT software is launched, you will be told if a problem exists in the main RP121032 INI file. If you wish to fix this issue (very highly recommended), press the Fix/Change RP121032.INI File button on the main screen. If your PC is running Windows Vista or Windows 7, you will be prompted for administrator privileges. The following is the dialog box that will appear when AVT is launched and a problem is found in the main RP121032 INI file. Page 23 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) When you press the Fix/Change RP121032.INI File button, AVT will bring up a separate program called FixINI that will allow you to view and fix the RP121032 INI file if there are errors detected. You can also change the VDA that appears first in the list of the OEM diagnostic software applications. In the example below, a bad INI file was detected (depicted by a yellow background). Note the multiple commas and spaces between entries. Click the Make Changes button and the INI file problem will be corrected. If you wish to make a specific adapter first in the list, you can select that vendor in the Vendor to Make First in List before pressing the Make Changes button. The next picture shows the dialog box indicating that the INI file was fixed. 7.3. USB-Related Issues If you plug in a DPA (or any other USB device) and get the New Hardware Found wizard, do not click cancel. Go through the wizard completely! IF YOU SELECT Cancel, THE DPA WILL NOT WORK! Windows has many USB eccentricities that are generally solved by unplugging a device and then plugging that device back in. Sometimes you have to plug that device into another USB port. 7.4. Advanced Testing Dialog With the J1939 data bus moving to 500k, there is a lot of RP1210 and J1939 committee focus on VDA vendors doing J1939 automatic baud detection to detect either a 250k or 500k J1939 data bus without creating issues. There is also a growing need for advanced testing on vehicles that have a second CAN data bus. The DPA4PSA/MA API Supports the following commonly used RP1210_ClientConnect() modifications: Protocol:Baud=Auto Protocol:Baud=XXX Protocol:Channel=X Protocol:Baud=Auto;Channel=X Protocol:Baud=XXX;Channel=X Pressing the Advanced Test button brings up the dialog box shown below (example shows DPA 5). Page 24 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 7.4.1. Vendor, Device, Protocol Vendor, Device and Protocol fields are the same as described in normal testing above. 7.4.2. Baud Rate Drop Down List Box The Baud Rate drop down list box allows the user to select one of the supported protocol speeds for the selected protocol. The entries in this list box come from the VDA vendor’s INI file. Click the Use Baud Rate checkbox to activate a “Protocol:Baud=XXX” connection. If both the Use Baud Rate and Use Channel checkboxes are checked, then AVT will initiate a “Protocol:Baud=XXX;Channel=X” connection. 7.4.3. Channel Drop Down List Box The Channel drop down list box allows the user to select one of the supported channels for the selected device. The entries in this list box come from the VDA vendor’s INI file. Click the Use Channel checkbox to activate a “Protocol:Channel=X” connection. If both the Use Baud Rate and Use Channel checkboxes are checked, then AVT will initiate a “Protocol:Baud=XXX;Channel=X” connection. 7.4.4. Vendor Supports CAN Auto Baud Checkbox This checkbox indicates whether or not the API supports CAN (CAN, J1939, ISO15765) automatic baud detection. Even though this variable may be set to TRUE, the next four fields indicate whether the API supports Baud=XXX connect formats for CAN, J1939, and ISO15765. This field is just an informational field, and not all VDA vendors will support this feature. 7.4.5. Protocols Supporting Baud=XXX These checkboxes indicate whether or not the API supports setting a specific baud rate (or automatic baud detection) for a specific protocol. These entries come from the VDA vendor’s INI file. These fields are just for informational purposes. Not all VDA vendors will support this feature. 7.4.6. Advanced Testing Commands – No Error Checking When using this dialog box to initiate an advanced test, there is no error checking done to prevent the user from initiating a “Baud=XXX” or “Channel=X” connection to a VDA even if the vendor does not support that connection format. Page 25 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 8. Modifying DPA Settings – DPA Options Program The DPA Options program allows the user to adjust certain parameters pertaining to the DPA drivers. 8.1. DPA Options and DPA Driver “Sets” Version 2.0 and higher of the DPA Options program adds the capability of modifying the settings for all DPA driver sets that are installed on your computer. Below is a table that briefly describes each driver. Driver Set RP1210 DG121032 B DPA4PSA B DPA4PMA B DGDPA5SA B DGDPA5MA B DR121032 A Description DPA 4, 4 Plus and Prior DPAs (DPA III Plus, DPA RF) Allows only one RP1210 application to run at a time. DPA 4 Plus “Only” (Single Application) Allows only one RP1210 application to run at a time. DPA 4 Plus “Only” (Multiple Application) Allows more than one RP1210 application to run at a time. DPA 5 “Only” (Single Application) Allows only one RP1210 application to run at a time. DPA 5 “Only” (Multiple Application) Allows more than one RP1210 application to run at a time. Allison Transmission specific DPA drivers. These drivers are scheduled to be RP1210B compliant sometime in 2012. Some fields may not be activated based on the driver set you want to modify. The following table shows what can be modified based on the driver set chosen. Driver Set Fast Transport Automatic Firmware Update Debug File Name Debug File Size Debug Mode Debug Level DG121032 DR121032 DPA4PSA DPA4PMA DGDPA5SA DGDPA5MA Y N Y Y Y Y Y N Y Y Y Y Y N Y Y Y Y Y N Y Y Y Y Y N Y Y Y Y Y N Y Y Y Y Page 26 of 43 DPA 5 Bluetooth Configuration Utility N N N N Y Y © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 8.2. Set Options For DPA Device/API When selecting “DPA Options” from the program menu of an installed DPA driver set, the program should default this field to that particular DPA driver set. Note that you can only modify driver sets that have been installed. If the driver set you want to modify an option for is not displayed, you can select that DPA driver set with this field. 8.3. J1939 Fast Transport Layer (FAST_TRANSPORT Option) When this option is in the “On (Default)” position, it significantly decreases reprogramming and reflashing times over the J1939 data bus by reducing the amount of time between J1939 transport protocol (TP) packets (used to break large messages into CAN 8-byte packets for transmitting on the data bus). With this option turned on, however, some PC applications and vehicle controllers may not be able to keep up with the DPA. This option has long existed, and many OEM and component manufacturers using the DPA for end of line (EOL) programming stations have used it successfully. If you encounter a diagnostic or reprogramming/reflashing application that is having problems with the DPA using the J1939 protocol, we recommend setting this parameter temporarily to the “Off” position and then retrying the application. This parameter makes little, if any, difference during “standard” diagnostic sessions. For more detailed information, refer to the DPA Installation and User Manual sections regarding FAST_TRANSPORT. 8.4. Debug Logging Level (RP1210B INI Option “DebugLevel”) This is an RP1210B introduced INI file option designed to record vehicle data bus data and other pertinent driver data to a text file. Chances are you will never need to use this, DebugFile, DebugFileSize, and DebugMode options unless you are directed by an OEM or Dearborn Group to investigate possible software issues. Potential values for this option are: 0 = No Debugging to be Accomplished (Default). 1 = Only Connect/Disconnect/Error Messages. 2 = Add RP1210_SendCommand Calls. 3 = Add all Sent Messages (with Filtering). 4 = Add all Received Messages (with Filtering). Changing this value to something besides 0 (the default) will cause the DPA drivers to start logging DPA driver and vehicle databus data to the “DebugFile” based on the selected value. 8.5. Debug File Name (RP1210B INI Option “DebugFile”) When “DebugLevel” is on (1-4), this is the file that will receive the data logging output in text format. This file will be in ASCII and can be read using the Windows WordPad or Notepad applications. Page 27 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 8.6. Debug File Size (RP1210B INI Option “DebugFileSize”) When “DebugLevel” is on (1-4), this is how large the “DebugFile” can grow in bytes. The formula is (“DebugFileSize” * 1024), so if you want to allow the “DebugFileName” the ability to grow to 2 megabytes, you would set this value to 2048. The default value for this parameter is 1024, or 1 megabyte. 8.7. Debug File Mode (RP1210B INI Option “DebugMode”) When “DebugLevel” is on (1-4) and this option is in the 1 (Default) position, the DPA drivers will append data to “DebugFile” (which could have data from previous logging) until it reaches the end of the file (1024 * “DebugFileSize”). When reaching the end of the file, the DPA drivers will erase “DebugFile” and start writing new data to the file. When “DebugLevel” is on and this option is in the 0 (Overwrite File Contents) position, the DPA drivers will erase “DebugFile” and begin writing data to the file until it reaches the end of the file (1024 * “DebugFileSize”). When reaching the end of the file, the DPA drivers will erase “DebugFile” and start writing new data to the file. 8.8. Automatic Firmware Update Setting the variable Automatic Firmware Update to the Value causes the drivers to exhibit the behavior in the Action column. Value 0 1 2 3 4 Page 28 of 43 Action Automatic firmware update is turned off. No automatic checking for new firmware. Automatic firmware update is turned on. The user has a choice as to whether or not to upgrade. If the user selects Yes, the firmware is automatically updated. If the user chooses No, then the drivers connect the application to the vehicle. This is the default. Automatic firmware checking is turned on. The user is only told that there is new firmware available and told they should run the DPA Firmware Updater. When the user chooses OK, then the drivers connect the application to the vehicle. The user can then update the DPA at their convenience. Automatic firmware update is turned on. The user is told there is new firmware and the firmware is downloaded automatically as soon as they press the OK button. When the user selects OK, the firmware is automatically updated. Automatic firmware update is turned on. The user is not prompted and the download begins automatically. © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 8.8.1. When the Drivers Call the DPA Firmware Updater In the event that the automatic update is chosen, the DPA drivers launch the DPA Firmware Updater, which handles the downloading of new firmware. Once the firmware has started downloading, the user should not stop it. Aborting a firmware download may cause the device to become unresponsive and require the hardware to be shipped back to the manufacture for repair. The following is the dialog box showing the DPA Firmware Updater during an automatic update: When the update is complete, the following dialog box is displayed and the DPA drivers attempt to let the application that was suspended continue executing. Most applications can handle the interruption; however there is a possibility that the user may have to restart their application. 8.9. DPA 5 Bluetooth Configuration Utility This button opens the DPA 5 Bluetooth Configuration Utility. This allows the user to create RP1210 DeviceID entries from DPA 5 Bluetooth Pairings. This utility has its own help file. Page 29 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 9. DG Update – Program Overview DG Update is an application that is installed with your DPA drivers. It will run (by default) once every 30 days, and will keep you up-to-date with the latest versions of drivers for all your DPA, DG Diagnostics, and VSI-2534 products. With this application running regularly and Automatic Firmware Update turned on, this will keep your DPAs up-to-date with drivers and firmware. DG recommends our customers keep up-to-date so that your OEM and component manufacturer diagnostic applications run smoothly. The utility will run once every 30 days as a user logs on. This value is configurable, but defaults to 30 days. It can also be invoked manually from the Windows Start Menu: Start Programs Dearborn Group Products DPA 4 Plus RP1210B DG Update 9.1. DG Driver Update – Internet Connection Required The DG Driver Update utility depends on successfully connecting to the Internet (to one of DG’s servers) to retrieve the latest version information and to download the latest drivers and applications if necessary. Many companies install firewalls and virus protection and these may block the DG server queries and responses. If you are connected to the Internet and have issues running DG Update (getting “Unable to connect to the internet to check for updates." messages), ensure that your firewall or virus protection will allow a connection to the following Internet host/site and port: fh.dtech.com, port 8888. There are too many firewall and virus programs on the market to cover in this manual, however if you contact your network administrator and give him the host and port number, he should be able to configure your PC to allow the communication. You may also consult the Windows help system and/or the documentation for your firewall and/or virus protection software. 9.2. DG Driver Update – Initial Screen When the utility runs as a user logs on, the following screen will appear in the lower right hand corner of the screen. If you want to check for updates, ensure that your PC is connected to the Internet and click Continue. Clicking Cancel will cause DG Update to wait until the next time it is scheduled to run. Clicking Continue will bring up the main update screen. Page 30 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 9.1. DG Driver Update – Main Update Screen The main screen appears looking like this. Depending on which products are installed on your PC, the grid will display pertinent information about them. When selecting DG Update from the Windows Start Menu, this is the first screen to appear. Connect your PC to the Internet and click the Check For Updates button. Due to the nature of TCP/IP communications, errors connecting or sending/receiving of data are slow to appear, however the user will eventually be notified if there was a problem. If the check for updates was successful, the second column of the grid will display information returned from the DG server showing the most current versions and the Install Status row will change to red, green or blue. Color Green Red Blue Description Drivers up-to-date. No update necessary. Drivers are outdated. Update recommended. Drivers on your PC are newer than current version. This usually indicates you are running a beta copy of the DPA drivers. 9.1.1. Successful Connect – No Updates Available In this case, all drivers are current (green), and the Download button and progress bar do not display (see next paragraph). Clicking Exit will exit the program. Page 31 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 9.1.2. Successful Connect – Updates Available In this case, the DPA 5 drivers are out of date (red), and the Download button and progress bar show up on the screen. The progress bar will keep you informed of the download progress should you choose to download the latest drivers by clicking the Download button. When you click the Download button, you will be prompted to confirm starting of the download. Note: The DG Update application can only download and install one item at a time. The user will be prompted for whichever one they want to update first. The reason that only one can be downloaded at a time is that the after the drivers are unzipped the installation program begins automatically. The DG Update program must exit because the installation program may have a newer version of the DG Driver Update utility to install. After choosing Yes, the program will download the drivers and update the progress bar while doing so. Once the drivers have been downloaded, the application will unzip them and start the installation process. The dialog box will go away after the install has been started. After the drivers have been downloaded (to the Windows temp directory – if you wish to save them for other machines), they will be unzipped and the program will exit right after starting the new driver installation. Follow the installation instructions in the appropriate User Manual. Page 32 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 9.2. Advanced Settings – Setting Default Time for Check for Updates If you want to turn off, or alter the timeout period where the user is prompted to check for updates, press the Advanced Settings button on the main updater screen. The following dialog box will be displayed. To turn off the checking prompt, set the value to zero. Otherwise, you can set the number of days between checks. Page 33 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 10. Product Specifications 10.1. DPA 4 Plus Physical and Electrical Feature Dimensions Voltage Requirements Current Requirements Operating Temperature Range Wired PC Communications Type Wired Connection Vehicle-Side Connector PC-Side Connector PC Device Drivers Data 6.1 x 2.5 x 1.2 inches 9 – 32 VDC 250mA max through voltage range -40 to +85C USB Version 1.1 or Higher Gold-plated USB Cable (up to 15 feet) DB15 Female Standard B-Type USB Jack TMC RP1210B Compliant Drivers DG Native Drivers 10.2. DPA 4 Plus Pinouts Vehicle-Side Assignments for DPA 4 Plus (DB15 Female). Pin Ground Power (9-32vdc) J1708J1708+ CAN1 Shield CAN1 Lo CAN1 Hi CAN1 Term 1* CAN1 Term 2* SW CAN ALDL J1850 Hi DPA 4/4 Plus 6 8 14 15 7 12 13 3 4 10 1 5 * Connecting these two pins (Term1/Term2) applies a 120-Ohm terminating resistor to the CAN/J1939 network. Pins that are not mentioned are reserved and should not have anything attached to them. Page 34 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 11. Warranty Information and Limitation Statements 11.1. Warranty Information The DG Technologies DPA 4 Plus is warranted against defects in materials and workmanship for two (2) years following date of shipment. Cables (both USB and vehicle) are warranted for 90 days. DG Technologies will, at its option, repair or replace, at no cost to the customer, products which prove to be defective during the warranty period, provided the defect or failure is not due to misuse, abuse, or alteration of the product. The customer is responsible for shipment of the defective product to DG. This warranty does not cover damage to any item that DG Technologies determines has been damaged by the customer's abuse, misuse, negligence, improper assembly, modification, or improper operation of the product. A Return Merchandise Authorization (RMA) number must be issued to the customer by our Technical Support Department at (248) 888-2000 and must be included with the product being returned (for more details, see section Return Merchandise Authorization (RMA)). A DPA is warranted for 90 days after a warranty repair, or to end of the original factory warranty period, whichever is longer. 11.2. Limitation Statements 11.2.1. General Limitation and Risk Assignment To the maximum extent permitted by applicable law, DG Technologies and its suppliers provide support services on an “as-is” basis and disclaim all other warranties and conditions not specifically stated herein, whether express, implied or statutory, including, but not limited to, any warranties of merchantability or fitness for a particular purpose, lack of viruses, accuracy or completeness of responses, results, lack of negligence or lack of workmanlike effort, and correspondence to description. The user assumes the entire risk arising out of the use or performance of the device, its operating system components, and any support services. 11.2.2. Exclusion of Incidental, Consequential and Certain Other Damages To the maximum extent permitted by applicable law, in no event shall DG Technologies or its suppliers be liable for any special, incidental, indirect or consequential damages whatsoever, including but not limited to: damages for loss of profit, loss of confidential or other information; business interruption; personal injury; loss of privacy, failure to meet any duty (including good faith or of reasonable care); negligence; and any other pecuniary or other loss related to the use of or the inability to use the device, components or support services or the provision of or failure to provide support services or otherwise in connection with any provision, even if DG Technologies or any supplier has been advised of the possibility of such damages. 11.2.3. Limitation of Liability and Remedies Notwithstanding any damages that you might incur for any reason whatsoever (including, without limitation, all damages referenced above and all direct or general damages), in no event shall the liability of DG Technologies and any of its suppliers exceed the price paid for the device. The user assumes the entire risk and liability from the use of this device. 11.2.4. Right to Revise or Update without Notice DG Technologies reserves the right to revise or update its products, software and/or any or all documentation without obligation to notify any individual or entity. 11.2.5. Governance The user agrees to be governed by the laws of the State of Michigan, USA, and consents to the jurisdiction of the state court of Michigan in all disputes arising out of or relating to the use of this device. 11.2.6. Contact Please direct all inquiries to: DG Technologies 33604 West Eight Mile Road Farmington Hills, MI 48335 Phone (248) 888-2000 Fax (248) 888-9977 Page 35 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 12. Technical Support and Return Merchandise Authorization (RMA) 12.1. Technical Support For users in the United States, technical support is available from 9 a.m. to 5 p.m. Eastern Time. You may also fax or e-mail your questions to us. For prompt assistance, please include your voice telephone number. Users not residing in the United States should contact your local Dearborn Group representative. Phone: Fax: E-mail: Web site: (248) 888-2000 (248) 888-1188 [email protected] www.dgtech.com 12.2. Return Merchandise Authorization (RMA) If technical support has deemed that there may be a physical problem with your DPA, you will be issued you an RMA number. You would then return the product along with any documentation of ownership you have (proof of purchase/price) to the following address: Dearborn Group, Inc. Product Service/Repairs Attn: RMA# xxxxxxx 33604 West 8 Mile Road Farmington Hills, MI 48335 Page 36 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 13. Appendix A – Manually Updating DPA Firmware With the Automatic Firmware Update variable set to “1” (default), you will probably never need to do a manual update of firmware unless specifically called on by DG technical support. However, if you have to do a manual firmware update, follow the instructions below. To find which version of firmware you have, use the Adapter Validation Tool after connecting the DPA to a power source. Start Programs Dearborn Group Products DPA 4 Plus Adapter Validation Tool Select the correct DPA adapter: Vendor DG121032 – Dearborn Group RP1210B Device 150 – DG DPA 4/4 Plus USB – USB o Or the correct adapter (i.e. DPA III Plus – COM1) Protocol J1708 (any protocol works) Then click the Run Test button. When the test has finished running, go to the RP1210 Status Window and scroll down to the line that reads [RP1210_ReadDetailedVersion] and look for the entry “FW=”. The last numbers on the line indicates which version of firmware you have (note the yellow circle). If you are not at the level defined on the front page of this manual, then you need to run the DPA Flash Updater outlined in the following steps. The following screen shows the user is not at the current firmware revision, indicating they need a firmware update. Page 37 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 13.1. Launch the DPA Flash Updater Program 1. Stop all applications that are using the DPA (if any). 2. Start the DPA Flash Updater program: Start Programs Dearborn Group Products DPA 4 Plus DPA Firmware Updater 3. Select DPA 4 Plus USB with Port USB (already selected by default). 4. Select the correct firmware file (the latest version is already selected by default). If the firmware file exists, the Firmware box will turn green. a. NOTE: Firmware files are located in separate sub-directories under the Utilities directory where the DPA drivers are installed, typically: C:\Program Files\Dearborn Group Products\DPA 4 Plus\Utilities\DPA4Plus_Firmware C:\Program Files\Dearborn Group Products\DPA 4 Plus\Utilities \DPA4_Firmware 5. Click on the Update Firmware button and select Yes if you receive a warning dialog. 6. After the download is finished, disconnect power from the DPA, wait 5 seconds and then reconnect power. Page 38 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 14. Appendix B – Software Developer/Integrator Notes This section is relevant only to software development engineers and systems integrators. 14.1. Bundling the DPA with Your OEM Installation – Silent Install 14.1.1. Silent Installation Now Available Since the 5.50 release, DG has introduced a silent installation that software installation engineers can call that will install all DPA files that would normally be installed by running the installation interactively. The silent installation will not prompt the user or display a screen at any point. After the install, a reboot of the PC is necessary. 14.1.2. Silent Install Command Line DPAInstall.exe /s /d_SILENT_=[components to install] The [components to install] can be any combination of the following: A = Serial DPA III B = DPA RF C = DPA 4 and DPA 4 Plus USB Examples: Silently install serial DPA III drivers: DPAInstall.exe /s /d_SILENT_=A Silently install DPA 4 and DPA 4 Plus USB and serial DPA III drivers: DPAInstall.exe /s /d_SILENT_=CA Silently install serial DPA III, DPA 4 and DPA 4 Plus USB, and DPA RF drivers: DPAInstall.exe /s /d_SILENT_=ACB NOTE: Please test and ensure that the command line you provide to DPAInstall.exe is correct. Otherwise, only the baseline components will be installed, but the RP1210 API will not be functional. 14.1.3. Controlling Automatic Firmware Update Variable on Silent Install If you are a software development engineer or system integrator and wish to use the silent installation, but you want to change the Automatic Firmware Update setting to a value other than “1” (default), you can do so by changing the registry value of the following variable during a post-installation event. DPA 4 Plus (DG121032) HKEY_LOCAL_MACHINE\SOFTWARE\Dearborn Group Products\FirmwareUpdater\UpdateFirmware DPA 4P (DPA4PSA, DPA4PMA) HKEY_LOCAL_MACHINE\SOFTWARE\Dearborn Group Products\FirmwareUpdaterDPA4P\UpdateFirmware DPA 5 (DGDPA5SA, DGDPA5MA) HKEY_LOCAL_MACHINE\SOFTWARE\Dearborn Group Products\FirmwareUpdaterDPA5\UpdateFirmware This variable is of the REG_SZ data type, however only the first character (‘0’,’1’,’2’,’3’) is used by the DPA Options program and the DPA drivers. Page 39 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 14.2. Native Driver Device IDs Match RP1210 Device IDs Many OEM customers use our native drivers to get to protocols not covered under RP1210 (such as GM UART). DG native driver device identification numbers that are found in the file C:\Windows\DG_DPA32.INI will now match our RP1210 device numbers that are found in the file C:\Windows\DG121032.INI. NOTE: Device 601 (DPA 4 and DPA 4 Plus USB) which has been hard-coded by numerous applications will be considered an alias for the RP1210 device number 150. We request that in the future you parse the DG_DPA32.INI file to obtain the correct device ID. Page 40 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 15. Appendix C – DPA Utilities Version Information for This Release The DPA utility applications (i.e. AVT, DGD, DPA Options) are common amongst all DPA products and have been split into their own release called DPA Utilities. This allows DG to distribute changes to these applications without having to release a new set of DPA drivers. Since DG Update looks for this separate installation, it handles downloads and updates to these utility applications. The version of DPA Utilities installed with this DPA API included: Utility Adapter Validation Tool (AVT) FixINI DG Diagnostics DG Update DPA Firmware Updater DPA Options DPA 5 Bluetooth Configuration Utility Sample Source Code/EXE Page 41 of 43 Version 2.5 2.5 2.77 1.51 5.4 2.5 1.5 2.63 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 16. Appendix D - Windows Vista and Windows 7 Support Notes Microsoft® has made great strides in updating their operating systems to protect against malicious software. With Windows Vista, Microsoft introduced User Account Control (UAC). UAC strictly enforces the differences between an administrator and a standard user account. When an action that could potentially compromise the PC such as writing files to the C:\Windows directory or registry is requested, the user is prompted for an administrator name and password. If the user is already an administrator, they are still prompted to confirm the action. Generally speaking, whenever you see the Microsoft security shield icon on a button, you will need an administrator’s password to perform that operation. 16.1. UAC and the TMC RP1210 Standard Before Windows Vista, it was common for applications to put INI and other types of configuration files in the default Windows directory, typically C:\Windows. The RP1210 standard requires that the RP121032.INI file be located in this directory, along with all of the vendor INI files (i.e. DPA4PSA.INI). On Windows Vista, this means that a standard user cannot make changes to the main RP121032.INI file, nor can they make changes to the vendor INI files when UAC is enabled. 16.2. UAC and the Dearborn Group Adapter Validation Tool (AVT) A standard user will be able to run the AVT program and troubleshoot the PC-DPA-vehicle connection, but will not be able to fix a problem in the RP121032.INI file without an administrator password (see section on troubleshooting later in this document). The graphic below is from the Adapter Validation Tool (AVT), showing the Microsoft security shield on the Fix/Change RP121032.INI File button. 16.3. UAC and the DPA Options Program Only an administrator will be able to run the DPA Options program. 16.4. UAC Requirements for All DPA Utility Programs The DPA utility programs (listed below) have been modified to conform to UAC. The following list shows these programs and privileges required to run them: Program Adapter Validation Tool (AVT) DPA Options DG Diagnostics DPA Firmware Updater Sample Source Code Bluetooth Configuration DG Update Privileges Required Standard User Administrator Standard User Standard User Standard User Administrator Standard User Notes Administrator needed for Fix/Change RP121032.INI File. Cannot save/record data bus files to a protected directory. Standard user can use program but install of new drivers will prompt the user for the administrator password. 16.5. More Information on UAC For more detailed information on UAC, there is a helpful article at http://www.wikipedia.org or you can go directly to the Microsoft website http://www.microsoft.com and search for “UAC”. Page 42 of 43 © 2012 Dearborn Group, Inc. DPA 4 Plus Installation and User Manual (DG121032) 17. Appendix E – List of Acronyms Used in this Document Various acronyms have been used throughout this document. Acronym API AVT CAN CD CD-ROM DG DLL DPA DTC ID ISO JVT LED OBD OEM PC RAM RP SAE TMC UAC USB VDA Page 43 of 43 Description Application Programming Interface Adapter Validation Tool Controller Area Network Compact Disk Compact Disk - Read Only Memory Dearborn Group Dynamic Link Library Dearborn Protocol Adapter Diagnostic Trouble Codes Identification International Standards Organization J2534 Validation Tool Light Emitting Diode On Board Diagnostics Original Equipment Manufacturer Personal Computer Random Access Memory Recommended Practice (see TMC) Society of Automotive Engineers Technology and Maintenance Council User Account Control Universal Serial Bus Vehicle Datalink Adapter © 2012 Dearborn Group, Inc.