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Appendix I—Index
Home Express
Agent Operations
Editing.................................................................. 114
Reviewing ............................................................ 100
Capabilities screen, field table .................................. 117
Caution icon, usage...................................................xvii
Changing order status
From Details II............................................... 32, 203
From the Home screen ......................................... 203
Changing pages, in Crystal Report Viewer.............A-15
Changing your password ............................................ 26
Check boxes, defined.................................................. 10
Click, defined............................................................. xvi
Close Current View button .......................................A-3
Closing the Home Express session ............................. 20
Collapse icon
Defined................................................................... 12
In Crystal Report Viewer .....................................A-9
Column Headings, sorting information....................... 30
Comments
Adding ................................................................... 52
Emailing to coordinator ......................................... 52
Inventory................................................................ 67
Order ...................................................................... 52
Reviewing .............................................................. 52
Confirm field, used during password change.............. 26
Consignee
Defined..................................................................... 7
Name, drilling down .............................................. 30
Contacts
Adding ................................................................. 121
Editing.................................................................. 121
Reviewing ............................................................ 110
Conventions, used in this manual .............................xvii
Coordinator, adding an activity .................................. 63
Coordinator, emailing comments................................ 52
Coordinator's duties .................................................... 63
Correcting orders ........................................................ 28
Creating, local accounts............................................ 186
Cross references........................................................xvii
Crystal Report Viewer
Changing pages..................................................A-15
Changing text size..............................................A-15
Changing zoom percentage................................A-15
Close Current View button ..................................A-3
Drill down tab ......................................................A-9
Export Report button............................................A-3
Exporting a report ..............................................A-11
File format, changing .........................................A-11
Go To First Page button .......................................A-5
Go To Last Page button .......................................A-5
Go To Next Page button.......................................A-5
Go To Previous Page button ................................A-5
Group tree ............................................................A-9
Page numbers .......................................................A-5
Preview tab ..........................................................A-9
Print button ..........................................................A-3
Printing.................................................................A-3
Refresh button......................................................A-3
Refreshing a report.............................................A-13
Saving a report ...................................................A-11
I-2
Search Text button............................................... A-7
Searching for text .............................................. A-15
Stop Loading button ............................................ A-7
Toggle Group Tree button ................................... A-3
Zoom Percentage button...................................... A-5
Customer reports, running.........................................192
Customer surveys ........................................................57
Customer, defined .........................................................7
Date
Actual delivery .....................................................211
Scheduled delivery ...............................................207
Deliveries
Account Warehouse Final Mile............................148
Final Mile .............................................................135
Final Mile Customer.............................................148
Receipts, printing..................................................209
Returns .................................................................163
Transportation ......................................................174
Detailed informaiton, locating.................................. A-9
Details II screen
Accessing order information ..................................30
Adding comments...................................................52
Changing order status.............................................32
Editing order information .......................................32
Editing orders .........................................................30
Emailing comments to coordinator.........................52
Field table for Final Mile Customer orders ............39
Field table for Final Mile orders.............................35
Field table for Returns orders .................................44
Field table for Transportation orders ......................48
Using the screen .....................................................32
Diagrams .....................................................................xv
Distance (proximity), searching by .............................84
Document history ........................................................ iii
Documents, references to ......................................... xvii
Double-click, defined.................................................xvi
Drill Down tab, in Crystal Report Viewer ............... A-9
Drilling down ........................................................... A-9
Call Sheet ...............................................................30
Consignee name .....................................................30
Defined ...................................................................10
Details II.................................................................30
From the Home screen............................................30
Order number .........................................................30
Editing
Actual delivery date..............................................211
Actual delivery time .............................................211
Order information, from Details II .........................32
Orders .....................................................................28
POD information ..................................................211
Product types ........................................................194
Proof of delivery information...............................211
Emailing comments to coordinator .............................52
Entering orders
Account Warehouse Final Mile............................148
Final Mile .............................................................135
Final Mile Customer.............................................148
Order types ...........................................................131
Returns .................................................................163
© 2003 North American Van Lines, Inc.
12/10/03