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December 2008
ePro PS Troubleshooting
The following table provides issues, possible causes and corrective actions for ePro PS
troubleshooting.
Table 5-1: Troubleshooting
Symptom
Possible Cause(s)
Corrective Action
Changes made were lost after Protect Mode Save was not
reboot.
run after system changes
were made.
Make sure that Protect Mode Save is
run after system changes are made.
The mouse does not work.
Make sure that the mouse is plugged in.
Remove or isolate noise source.
The mouse:
• Is not plugged in.
• Is disabled.
• Conducted and radiated
electrical noise is causing
the mouse to malfunction
when online.
The ePro PS displays a “DISK
BOOT FAILURE, INSERT
SYSTEM DISK AND PRESS
ENTER” message.
Call technical support.
During bootup (and
subsequent bootups), a blue
screen displays.
Call technical support.
A domain error is received
Domain configured
when powering up PanelMate incorrectly.
ePro PS.
Check Domain and Network settings.
Screen is flickering.
Readjust the Screen Brightness or
Backlight Auto Dimming.
Unit is making a high pitch
noise.
Readjust the Screen Brightness or
Backlight Auto Dimming.
Recommended ScanDisk
CompactFlash configured as
a bootable device, does not
boot.
Call technical support.