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eIDS
User Manual
eIDS User Manual
About This Manual
eIDS (Electronic Integrated System) is a highly secure web enabled front-end user
interface that helps merchants and or clients effectively manage sales disputes.
This manual is designed to help you find answers fast when working with the eIDS
system. It is not a training guide or overview of the system requiring you to start
at page one and not miss a word through the end. Instead it is a logically
organized cheat sheet full of information to help you quickly meet the needs of
the eIDS end user.
Conventions Used in This Manual
In order to help you find what you’re looking for fast, several conventions have
been used in this manual.
What You Will See…
What You Will Do…
Click the START button.
When an action on your part is required such as clicking
on a button or hyperlink, the name of the button or link
will always be CAPITALIZED and bold.
Click START > ALL PROGRAMS
> EIDS.
When a series of actions is required, for functions such as
drilling down a menu of options, the individual selections
will be separated by a “>.”
Type John Q Public in the USER
NAME field.
When the directions are asking you to type something
specific into a field, the field will appear in ALL CAPS and
the text to be typed will appear in italics.
Developed by: 02
eIDS_User_Manual.doc
First Data Learning Organization
Confidential & Proprietary to First Data Corporation
Rev: 09/01/2009 V1.0
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