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Table of Contents Section Description 1. Introduction Page No. 1.1 1.2 1.3 1.4 Users Prerequisite References 4 4 4 4 1.5 Problem Reporting 4 2. Purpose Document Organisation About the Product 2.1 Objective 5 2.2 2.3 Features Security Hardware and Software Requirements 6 6 3. 4. 6 Operating Instructions 4.1 4.2 4.3 4.3.1 Common Operating Guidelines Specific Operating Guidelines Workflow Block Development Office Assistant Guidelines for Integrated e-Services Delivery Manual 7 7 8 10
