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ZTE-J G830 GoTa Digital Trunking Phone User Manual Problem PIN code is locked. Possible Cause Solution Out of network service area Contact your network service provider for network service area. Weak signal Move to an open area; if you are in a room, move to the area near windows. Input incorrect PIN code three times consecutively. Input PUK code to unlock the PIN code, or contact your network service provider. Fail to add contact The contact memory capacity is information all used. Delete unnecessary contact information. 69