Download PanelMate Power Pro Configuration Editor Software User`s Guide

Appendix F: Configuration Editor Problems
F-3
Problem
Possible Cause
Corrective Action
The error “General Protection
Fault” occurs during an export
of a configuration containing
bitmaps.
Incompatibility with the video
driver.
Replace the video driver with a
standard Windows (VGA)
driver and re-export.
The error “File exception
occurred while reading
database” appears in the
Configuration Software while
trying to export a
configuration.
Insufficient disk space.
Ensure there is sufficient disk
space where the Temp
directory or folder is located.
Colors or blinks shown in the
editor do not match those
shown in the online unit.
1. Switching between
Windows applications that use
different color palettes.
1. Try switching out of the
editor and back again or close
the editor and re-open it. If
these actions correct the
problem, then the video driver
has a bug. Proceed to
corrective action 3.
2. The video driver selected in
the Windows Control Panel is
not a 256-color driver.
2. Select a 256-color driver
from the video driver list in the
Windows Control Panel.
3. The selected video driver
has a bug.
3. Contact the video card
manufacturer for an updated
version that corrects this driver
bug.
PanelMate Series 1500 unit
has sluggish performance when
layered symbols are used and
the Conditional Visibility
feature is enabled.
Install the Dynamic Graphics
option and use Variable-Sized
Graphic objects instead of
layered symbols.