Download ioLogik Active Cellular Micro Controller User`s Manual

ioLogik Active Cellular Micro Controller
Troubleshooting the Cellular I/O Connection
3. What status is shown on ioAdmin’s Cellular Dial Up setting tab? ____________
4. Check the RSSI Level: _______________
5. Where ioAdmin show an error code? □ If yes, _______________ □ No
6. Does ioAdmin show the Cellular IP address? □ If yes, IP: __________ □ If No, contact your carrier
7. Operation Mode: □ Always On □On Demand
Active OPC server (AOPC):
1. Check the Firewall. Port 9900 (AOPC), 9500, 9300, 502 should be open
2. Is the AOPC IP address on the Cellular dial up setting Tab correct? □ Yes, IP:_________ □ No
3. Check the AOPC log window. Do you see a message? □ Yes, _____________ □ No, nothing special
4. Does AOPC’s tree view show the device? □ Yes □ No
5. Does ioAdmin show the AOPC after adding AOPC manually? □ Yes □ No
6. Choose “sort by AOPC” in ioAdmin. Does ioAdmin show the AOPC? □ Yes □ No
7. Does ioAdmin show the device in the AOPC list? □ Yes □ No
8. Can you ping the AOPC IP address? □ Yes, Time:___________ms □ No. How to ping AOPC?
Client Test:
1. Did you install OPC core components in your PC? □ Yes □ No
2. Were AOPC and the Client tested on the same PC? □ Yes □ No, please install them
3. Did you create an Active Tag in ioAdmin? □ Yes, □ No
4. Does Client test connect to AOPC? □ Yes □ No. Error Message:________________
Remote Client test:
1. Are the AOPC PC and Client test PC on same Domain? □ Yes □ No
2. Are the AOPC PC’s firewall, security, and authorization settings set? □ Yes, check the port setting and user
group settings □ No
3. What kind of Error Message is displayed when you use Client test? ___________________
4. Please return the completed form to Moxa.
Cellular modem error codes:
Error Code
Phenomena
Display Message
0
Cellular Module_OK
No Error
1
Cellular Module without SIM Card
No SIM Card Installed
2
Cellular_Module with Error PIN Code
PIN Code Error
3
Cellular_Module can’t detected
Error Code 3
4
Can’t registration Cellular Network
Error Code 4
5
Cellular_Module Parameters Incorrectly
Error Code 5
6
Cellular_Module Busy
Error Code 6
7
APN incorrectly
Wrong APN Setting
8
Dial to Cellular fail
dial to Cellular fail
9
PPP Connect fail
PPP connect fail
10
Cellular_Module is not Ready
Error Code 10
11
Initiate UART port error
Error Code 11
12
No any incoming call in Queue
Error Code 12
13
Communication Timeout between CPU and Module
Error Code 13
14
Unknown Fail
Error Code 13
F-2