Download Gladius Smart System manual v1.7

User's Manual
Gladius Smart
15” All in one POS PC
(M/B: FH-5251)
Version 1.7
Copyright © 2012. All rights reserved.
All other brand names are registered trademarks of their respective owners.
Copyright Notice
This document is copyrighted, © 2012. All rights are reserved. FIRICH ENTERPRISES
CO., LTD. has the right to make improvements of the product described in this manual at
any time without notice.
No part of this manual may be reproduced, copied, translated, or transmitted in any form
or by any means without the prior written permission from FIRICH ENTERPRISES CO.,
LTD.. Information provided in this manual is intended to be accurate and reliable.
However, FIRICH ENTERPRISES CO., LTD. assumes no responsibility for its use, nor
for any infringements upon the rights of third parties, which may result from its use.
The material in this document is for product information only and is subject to change
without notice. While reasonable efforts have been made in the preparation of this
document to assure its accuracy, FIRICH ENTERPRISES CO., LTD., assumes no
liabilities resulting from errors or omissions in this document, or from the use of the
information contained herein.
Safety and Warranty
1. Read these safety instructions carefully.
2. Keep this user's manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Do not use liquid or spray
detergents for cleaning. Use a damp cloth.
4. For pluggable equipment, the power outlet must be installed near the equipment and must be
easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or letting it fall could
cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment from overheating.
DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting the equipment to the
power outlet.
9. Position the power cord so that people cannot step on it. Do not place anything over the power
cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source to avoid
damage by transient over-voltage.
12. Never pour any liquid into an opening. This could cause fire or electrical shock.
13. Never open the equipment. For safety reasons, only qualified service personnel should open
the equipment.
14. If any of the following situations arises, get the equipment checked by service personnel:
a. The power cord or plug is damaged.
b. Liquid has penetrated into the equipment.
c. The equipment has been exposed to moisture.
d. The equipment does not work well, or you cannot get it to work according to the users
manual.
e. The equipment has been dropped and damaged.
f. The equipment has obvious signs of breakage.
15. DO NOT LEAVE THIS EQUIPMENT IN AN UNCONTROLLED ENVIRONMENT WHERE
THE STORAGE TEMPERATURE IS BELOW -20° C (-4°F) OR A BOVE 60° C (140° F). IT
MAY DAMAGE THE EQUIPMENT.
Copyright
The information in this guide is subject to change without prior notice.
The manufacturer shall not be liable for technical or editorial errors or omissions contained
herein, nor for incidental or consequential damages resulting from the furnishing, performance,
or use of this material.
This manual contains information protected by copyright. No part of this manual may be
photocopied or reproduced in any form without prior written consent from the manufacturer.
© 2012 All rights reserved.
The software described in this guide is furnished under a license agreement or nondisclosure
agreement. The software may be used or copied only in accordance with the terms of the
agreement.
Product names mentioned herein may be trademarks and/or registered trademarks of their
respective companies.
First Edition May 2011
Table of Content
Chapter 1
Introduction
7
7
Gladius Smart Characteristics.............................................................................................. 7
A Quick Tour of GLADIUS SMART ...................................................................................... 9
GLADIUS SMART Dimension..................................................................................... 10
Rear I/O Panel (with variety types of Second IO board) ..................................................... 11
Packing List ....................................................................................................................... 12
How to Use This Manual.................................................................................................... 13
Chapter 2
Hardware Setup
14
14
GLADIUS SMART Assembly ............................................................................................. 14
Access to jumper setting and RAM ............................................................................. 14
1.
Turn off system power.................................................................................. 14
2.
Remove four screws to detach the panel...................................................... 14
3.
Pull up the panel and access to M/B(Jumper setting please refer to the 4th
chapter) 14
Adapter Installation ..................................................................................................... 14
1.
Turn off system power and unplug the cable ................................................ 14
2.
Remove one screw and iron kit .................................................................... 14
3.
Change the adapter under the terminal and beware of the direction............. 15
4.
Fix with a iron kit and one screw................................................................... 15
5.
Link the DC power connector to terminal...................................................... 15
2.5” Hard Disk Drive Installation.................................................................................. 15
Magnetic Card Reader Installation .............................................................................. 16
VFD Customer Display Installation.............................................................................. 17
Cash Drawer Installation............................................................................................. 18
Chapter 3
Software Setup
19
19
Driver Download from FEC Website Model ....................................................................... 19
Chipset Driver Installation .................................................................................................. 20
VGA Driver Installation....................................................................................................... 21
LAN Driver Installation ....................................................................................................... 23
Audio Driver Installation ..................................................................................................... 24
ELO Touch Installation....................................................................................................... 25
ELO Control Panel............................................................................................................. 28
EETI TouchKit Tools Installation ........................................................................................ 31
TouchKit Control Panel ...................................................................................................... 34
Wireless LAN Driver Installation......................................................................................... 35
Chapter 4
37
Specifications
37
Gladius Smart Specifications ............................................................................................. 37
I/O Pin Definition................................................................................................................ 38
Jumper Setting .................................................................................................................. 41
Chapter 5
Troubleshooting
50
50
Power is on, but there is no Panel Display .................................................................. 50
Cannot Detect HDD .................................................................................................... 50
Touch Panel does not Work........................................................................................ 50
ELO Touch Panel Cannot Calibrate Correctly ............................................................. 50
Second LCD Panel is Not Functioning Properly .......................................................... 51
PS/2 Keyboard is not functioning normally.................................................................. 51
MCR is not functioning properly .................................................................................. 51
VFD Display is not functioning properly....................................................................... 51
LAN is not functioning properly ................................................................................... 52
COM1 and COM2 are not functioning properly ........................................................... 52
Cash Drawer Port is not functioning Properly.............................................................. 52
Chapter 1
Introduction
Gladius Smart Characteristics
Gladius Smart is a flagship system of FIRICH ENTERPRISES CO., LTD. All-in-one
fan-less POS solution. The extensible, robust and fan-less design makes it a
perfect solution for retail and hospitality market.
•
System: A high speed fan-less processor enables to process a high capacity of data
efficiently.
•
Housing: The solid aluminum housing dissipates the heat inside the system and
makes it a perfect fan-less solution; additionally it also assures the compliance to EMI
radiation testing.
•
Display: The LCD display can be tilted at multiple angles for operator ease of use.
•
Extensibility: It can be adapted to a variety of uses with the addition of any of the
following options: Magnetic Card Reader, VFD/LCD customer display and Cash
drawer, biometric reader and a wide variety of USB devices (all available upon request)
Gladius Smart with
VFD
Detachable Stand
Gladius Smart with 2nd
Display
Optional LCM
A Quick Tour of GLADIUS SMART
Before you start, please take a moment to become familiar with GLADIUS SMART.
1st Display
Wireless Module
Power LED
VFD or Monitor
pole stand
Identification Devices
Power Cable
LCM
HDD
Back I/O
Power Adapter
GLADIUS SMART Dimension
Rear I/O Panel (with variety types of Second IO board)
COM5COM3
COM5COM3
I/O Port
Power
Connector Type
DC Power Connector
USB
USB
LAN
LAN RJ45 Connector
KB/MS
COM1
COM2
PS/2 Connector
VGA
15 PIN VGA Connector
DC 12V Out
DC 24V Out
2 PIN Socket
3 PIN Socket
Cash Drawer
RJ11 Connector
RS232 Connector
Cash Drawer 24V
RJ11 Connector
(Optional)
COM5COM3
Description
Connects Gladius Smart to the power supply.
The USB (Universal Serial Bus) port can be used
to connect USB devices.
The LAN port is used to hook Model H700 to a
local area network.
The K/B or Mouse port for an external keyboard.
The serial ports COM1/COM2 can be used to
connect serial devices
The Ext VGA port is used to attach an external 2nd
Panel display or CRT monitor.
This is used for the 2nd Panel display.
24V power out support
Cash Drawer Connector, 12 V Actuation support
for solenoid.
Cash Drawer Connector, 24V as default
COM4/COM5
/COM3(Optional)
Power USB 12V
/24V(Optional)
Line Out
Mic In(Optional)
LPT1
RJ45 Connector
COM4 is used for VFD, the rests are optional to
connect to other devices
USB
12V/24V power out support
Earphone Connector
Microphone Connector
26 PIN SCSI II
Connector
The audio port is for speakers.
This is used for allowing usage of microphone
The parallel port LPT1 can be used to connect
parallel devices, such as a printer.
Packing List
• Main System x 1
• Power Adaptor x 1 / AC Power Cord x 1
How to Use This Manual
This manual contains all the information you need to set up and use Gladius Smart. In addition,
you can also refer to the manuals for the operating system and added hardware.
Chapter 1
Provides an introduction to Gladius Smart and this manual.
Chapter 2
Provides all necessary information for all hardware setup.
Chapter 3
Provides the necessary information for installing the Intel Chipset driver, Video
drivers and the touch screen tools, Audio, USB and LAN drivers.
Chapter 4
Lists all Gladius Smart specifications and information for the I/O board
configuration.
Chapter 5
Troubleshooting of Gladius Smart
Chapter 2
Hardware Setup
GLADIUS SMART Assembly
Please make sure that the system power is turned off and the power supply is disconnected when
making any hardware changes to GLADIUS SMART.
Access to jumper setting and RAM
1. Turn off system power
2. Remove four screws to detach the panel.
RAM
3. Pull up the panel and access to M/B(Jumper
setting please refer to the 4th chapter)
Jumper
Setting
Adapter Installation
1. Turn off system power and unplug the cable
2. Remove one screw and iron kit
Power Cable
3. Change the adapter under the terminal and beware of the direction
4. Fix with a iron kit and one screw
5. Link the DC power connector to terminal
2.5” Hard Disk Drive Installation
1. Turn off system power
2. Open the cover on the left of terminal
and turn off system power
3. Remove one screw
4. Pull out whole HDD bracket
5. Mount SATA HDD into the bracketed
space with 4 screws provided.
6. Put the bracket back and lock back
the screw
Note: If the HDD does not work normally, please refer to troubleshooting
Magnetic Card Reader Installation
1. Turn off system power.
2. The MCR socket can be found on the right
side of terminal
3. Attach the MCR Assembly to terminal and
connect the MCR cable to the MCR
socket.
4. Lock MCR to terminal with 2 screws.
Note: If the MCR does not work normally, please refer to troubleshooting.
MCR Parameter Modification
This option is for users who need to customize the MCR parameters for a particular task.
The MCR parameters can be modified by using the supplied utility program.
The utility can be found on the DVD that came with your system in the “\Utilities\USB
MSR\Software” folder. The program name is HID_MSR_PSW00003.exe.
And the utility user manual can be found in “\Utilities\USB MSR\Documents\
HidMsrUserManual_TM970001.pdf.”
VFD Customer Display Installation
1. Turn off system power.
2. Important, make sure that the jumpers on the I/O board are set correctly. It's
important to note that the supply voltage for the VFD customer display is set to
+12V. If an LCD customer display is chosen, please change it to +5V.
3. Please refer to jumper setting in the 4th chapter.
4. Attach the VFD
Mounting stand to
the terminal and
lock with one
screw
5. Connect the VFD
RJ45 cable to
COM4 on the I/O
board
COM5COM3
6. Turn on VFD
power switch and
turn on system
power.
Note: If the VFD does not display correctly after an application is loaded, please refer to troubleshooting.
Cash Drawer Installation
Before connecting the cash drawer to the GLADIUS SMART, please make sure the drive voltage
and cable pin assignment of the cash drawer matches the definition of the cash drawer port of
GLADIUS SMART.
For programmers, please refer to the folder “Utility” “Cash Drawer” in the driver DVD, where
you may find the test programs and DLL Library files for your application.
Plug cash drawer cable into cash drawer port.
COM5COM3
Note: If the cash drawer cannot be detected by the system, please refer to troubleshooting.
Up to two cash drawers may be driven from this port. Driving voltage of the solenoid is
DC+12V. I/O port 284 is used for drawer operation. A test program is supplied, for Linux and
Windows, source code of which is available on request by software developers.
Value
0x284
0x284 read 8bit
0x200
0x01
0x02
0x04
0x04
Description
Output address.
Bit 2 => 0: low 1: high
Sleep 200ms
Open cashdrawer1 value.
Open cashdrawer2 value.
Close cash-drawer value.
Cash-drawer status mask.
Chapter 3
Software Setup
Driver Download from FEC Website Model
A: Please go to FEC website and download Gladius Smart(AL-7435) driver.
B: The installation sequence: Chipset Driver -> VGA Driver -> LAN Driver -> Audio Driver
- >Touch Driver ->Other Driver (optional)
C: Then, you can start to install.
Please follow this installation sequence accordingly.
Chipset Driver Installation
Intel ATOM D525 Chipset Installation Utilities for Windows XP
Step 1. Please download the Intel chipset driver from website.
Step 2. Click Next
Step 3. Read the License Agreement and click Yes.
Step 4. Click Next and the drivers for the Intel Chip set will install.
Step 5. Please wait while the setup program processing.
Step 6. When the 'Setup COMPLETE' message appears click Finish to restart your computer.
VGA Driver Installation
Step 1. Please download the VGA driver from website
Step 2. Click Next and click Yes of License Agreement Page
Note:
When installing the IEGD driver for VGA under POSready 2009, the default setting is
800x600 with Clone mode; if you need to use Extension Mode, please set the 2nd panel
as primary as below. (Warning: After you set the panel to Extension Mode, it won’t be
available to set back to Clone Mode due to the driver issue.)
Step 3. Select Next to continue driver installation.
Step 4. Finally, Finish and Restart the system
LAN Driver Installation
Step 1. Please double confirm the LAN driver from website.
Step 2. Click “Next” to continue
Step 3. Click “Next” to continue
Step 4. Click Next to continue
Step 5. Click Finish to complete the installation procedure.
Audio Driver Installation
Step 1. Please download the Audio driver from website.
Step 2. Click “Next” to continue
Step 3. Click Next to continue.
Step 4. Click Finish and restart the system.
ELO Touch Installation
Step 1. Please double confirm the ELO driver from website
Step 2. Click “OK” to continue unzip the driver(for latest version, please reference to FEC website)
Step 3. Install Elo Touch drivers and utilities.
Step 4. Tick the Install USB Touchscreen Drivers and click Next to continue
Step 5. Read the “License Agreement” and click Yes if you accept it.
Step 6. Select “Auto-detect Elo devices.” and click Next.
Step 7. Click Calibrate Elo Touchscreen monitors
Step 8 .Using a soft tip object such as finger to calibrate the touch screen (Red bull’s eye will
pop up three time on different position)
ELO Control Panel
This section explains the different options in the ELO control Panel.
General tab
The General tab allows you to calibrate the touch screen with the Align button.
Mode tab
The Mode tab allows you to:
•
Adjust all mouse emulation controls.
•
Change cursor properties
•
Enable or disable right mouse button utility.
Sound tab
The Sound tab allows you to:
•
To change sound properties for ELO touch tools.
Properties tab
The Properties tab allows you to:
•
View Controller Information.
About tab
The About tab displays Information about ELO Touch systems
EETI TouchKit Tools Installation
Step 1. Please double confirm the EETI driver downloaded from website
Step 2. Click “OK” to continue unzip the driver
Step 3. Open Setup.exe
Step 4. Click Next
Step 5. Click Next
Step 6. Click OK to close the pop-up dialog.
Step 7. Click “Support Multi-Monitor System” and then Next to continue.
Step 8. Click Next
Step 9. Click OK and turn off the computer to restart your system again.
After the system finish rebooting follow the directions to calibrate the Touch screen.
TouchKit Control Panel
This section explains the different options in the TouchKit control Panel.
General tab
The general tab allows you to:
•
Manage the touch screen controller you installed.
Tools tab
The tools tab allows you to:
•
Calibrate the touch screen with the 4 Points Calibration button.
GLADIUS SMART System manual version 1.4
Wireless LAN Driver Installation
Step 1. Please double confirm the Wireless LAN driver from website.
Step 2. Click “Next” to continue
Step 3. Select Install driver and Ralink WLAN Utility
Step 4. Select “Ralink Configuration Tool”Select “Optimize for WiFi mode”
GLADIUS SMART System manual version 1.4
Step 5. Select Install to continue
Step 6. Select Finish to complete the installation
GLADIUS SMART System manual version 1.4
Chapter 4
Specifications
Gladius Smart Specifications
System Configuration
Processor
Intel D525 1.8GHz (Dual Core, L2 cache 1MB)
Chipset
D525+ICH8M
Memory
1 x DDRIII 800MHz SO-DIMM (Up to 4GB)
Size / Resolution
15" LED / 1024 x 768 / 100K hrs (Option: CCFL / 1024 x 768 / 30K hrs)
Brightness
450 nits (Option:250 nits)
Touch Screen
5w Resistive touch
Serial Port
2 x COM ports (DB-9 male)
1 x COM port (RJ-45) for Customer display
(Option: 2 x COM port (RJ-45))
Parallel Port
1 x Parallel port
Standard USB Port
5 x USB 2.0
Powered USB Port
12V or 24V supported
Cash Drawer Port
1 x 12V RJ11 port (Option: 24V x 2)
Keyboard / Mouse
Port
1 x PS/2 port
LAN Port
1 x RJ45 Giga LAN, RealTek RTL8111E
VGA Port
1 x VGA port for 2nd LCD Display
Audio Port
1 x Line-out
GLADIUS SMART System manual version 1.4
Hard Disk Drive
1 x 2.5" SATA type
Speaker
Integrated 2W x 2 stereo speakers
Power Supply
150W 12V External Power Adaptor
Construction
Whole Aluminum
Housing Color / ID
Black
Optional LCM
Use COM6 with 5V as default
Thermal Conditions
Fanless Thermal Design
Operating
Temperature
0℃ ~ 40℃
O/S Supported
Windows XP (Pro, Embedded), WEPOS, POS Ready2009, Win 7
Dimensions (W x H
x D)
258.61mm x 358.11mm x 269.31mm
EMI/Safety
CE, FCC, RoHS
I/O Pin Definition
A. DC_IN (DC Adapter 12V in)
DC_IN
Pin
1
2
3
4
Definition
12V
GND
12V
GND
B. +12V_OUT (12V OUT)
+12V_OUT
Pin
1
2
Definition
12V
GND
C. COM4_USB1 (VFD & RS-232 port + USB 2.0/1.1 port)
COM4_USB1
Pin
1
2
3
4
5
6
7
8
Definition
RI/ 5V /12V
CTS or RI/5V/12
GND
RTS or GND
DTR
DSR
TXD
RXD
GLADIUS SMART System manual version 1.4
The definition of pin1 , pin 2 and pin4 are depending on jumper setting from
JCOM4 and VFD_JR1
D. USB 2.0/1.1 Port
COM4_USB1
USB_LAN1
E. COM2
COM2
Pin
1
2
3
4
Definition
USB 5V
DD+
GND
Pin
1
2
3
4
5
6
7
8
9
Definition
DCD
RXD
TXD
DTR
GND
DSR
RTS
CTS
RI/ 5V /12V
F. VGA
VGA
G. USB_LAN1 (LAN connector
Pin
1
2
3
4
5
6
7
8
9
RJ45+USB
10
11
12
13
14
15
Definition
RED
GREEN
BLUE
NC
GND
GND
GND
GND
VCC 5V
2.0/1.1
Port)
GND
NC
DDC Data
H-SYNC
V-SYNC
DDC Clock
GLADIUS SMART System manual version 1.4
Connection/Speed LED:
State
Orange
Green
Description
Speed:1 Gbps
Speed:1 00 Mbps
Activity LED:
USB_LAN1
State
On
Off
Pin
1
2
3
4
5
6
7
8
Definition
Data 0+
Data 0Data 1+
Data 1Data 2+
Data 2Data 3+
Data 3-
Description
Transmitting
Not
Transmitting
H. LPT Port
LPT
Pin
1
2
3
4
5
6
7
8
9
10
11
12
13
I. KB_MS1 (PS/2 Connector)
Pin
1
2
3
4
5
6
Definition
Keyboard Data
Mouse Data
GND
Mouse Clock
5V
Keyboard Clock
Definition
STBPD0
PD1
PD2
PD3
PD4
PD5
PD6
PD7
ACKBUSY
PE
SLCT
Pin
14
15
16
17
18
19
20
21
22
23
24
25
Definition
AFDERRINITSLINGND
GND
GND
GND
GND
GND
GND
GND
GLADIUS SMART System manual version 1.4
J. RJ11 Port
RJ11
Pin
1
2
3
4
5
6
Definition
GND
GPIO-0
CASH Drawer Switch
12V
GPIO-1
GND
K. AUDIO_JACK (Audio Line Out)
Audio Jack
Jumper Setting
Pin
1
2
3
4
5
Definition
GND
Line Out (L)
AUDIO_JD
-ACZ_DET
Line Out (R)
GLADIUS SMART System manual version 1.4
1. DC_OUT (12V for external/internal use, This connector is reserved for future use)
DC 12V OUT:
Pin
Definition
1
GND
2
GND
3
12V
4
12V
2. CPU_FAN (CPU FAN)
3. SYS_FAN (System FAN)
CPU_FAN:
Pin Definition
1 GND
2 +12V/RPM
control
3 RPM detect
4 RPM control
SYS_FAN:
Pin
Definition
1
GND
2
+12V/RPM control
3
RPM detect
GLADIUS SMART System manual version 1.4
4. KB_MS2 (PS/2 Keyboard and PS/2 Mouse)
KB_MS2:
Pin
Definition
1
GND
2
KDAT
3
F_KDAT
4
KCLK
5
F_KCLK
6
5V
5. LVDS_PWR1 (LVDS 3V/5V selection)
LVDS_PWR1: Default: 1-2
Pin
Definition
1
3.3V
2
DC input
3
5V
6. INV_BRIG1 (Inverter with Box-header )
INV_BRIG1:
Pin
Definition
1
12V DC out
2
12V DC out
3
GND
4
Backlight Controller
5
Backlight Enable
7, LVDS 18 bit Connector
GLADIUS SMART System manual version 1.4
Pin
1
2
3
4
5
6
7
8
9
10
11
Definition
GND
NC
EDID Data
GND
EDID Clock
NC
GND
NC
Data0+
NC
Data0-
Pin
12
13
14
15
16
17
18
19
20
21
22
Definition
Backlight Enable
GND
Backlight Controller
Data1+
GND
Data1GND
GND
Backlight 5V
LVDS ClockBacklight 5V
Pin
23
24
25
26
27
28
29
30
Definition
LVDS Clock+
Backlight 5V
GND
GND
Data2LVDS Power 3.3V
Data2+
LVDS Power 3.3V
8. JRS1, JRS2, JRS3, JRS4, JRS5 (Only COM2 available for RS232,RS422 or RS485
selections)
Default 1-2
Pin
Definition
1
RS232
2
UART RXD
3
RS422
4
UART RXD
5
RS485
6
UART RXD
JRS2, JRS3, JRS4, JRS5
JRS2: Default 2-3 short
Pin
Definition
1
RS485 D2
COM2 Pin 1
3
RS232 DCD
JRS3: Default 2-3short
Pin
Definition
1
RS485 D+
2
COM2 Pin 2
3
RS232 RXD
JRS4: Default 2-3
Pin
Definition
1
RS422 D2
COM2 Pin 4
3
RS232 DTR
JRS5: Default 2-3
Pin
Definition
1
RS422 D+
2
COM2 Pin 3
3
RS232 TXD
GLADIUS SMART System manual version 1.4
9. JCOM1, JCOM2, JCOM3, JCOM4,JCOM5,JCOM6 for D-sub 9’s Pin 9 output
5V,12V or RI (COM4 output on RJ-45’s Pin1&2)
Default 3-4 Short
Pin
Definition
1-2 Short
5V
3-4 Short
RI
5-6 Short
12V
***PS: JCOM4 is pre-set as 5-6 short for 12V customer display
JCOM6 is pre-set as 1-2 short for 5v built-in LCM display
10. COM1, COM3, COM5, COM6 (Serial Port with Box-header)
Pin
1
3
5
7
9
Definition
DCD
RXD
TXD
DTR
GND
Pin
2
4
6
8
10
Definition
DSR
RTS
CTS
RI/+5V/+12V
RI/+5V/+12V
GLADIUS SMART System manual version 1.4
11. VFD_JR1 (VFD & RS232 Mode select)
Pin
1
3
5
Definition
CTS4Signal for PIN2 of COM4 port
RI4-/1_5V/12V_F
Pin
2
4
6
Definition
RTS4Signal for PIN4 of COM4 port
GND
***PS: JCOM4 is set to 5-6 short for 12V VFD display as default.
VFD Mode
VFD_JR1[1-2], [3-5], [4-6]
Short
JCOM4[5-6] Short
Pin
1
2
3
4
5
6
7
8
Definition
12V
12V
GND
GND
DTR
DSR
TXD
RXD
COM4_USB1 Port
RS232 Mode
VFD_JR1[1-3], [2-4] Short
JCOM4 [3-4] Short
Pin
1
2
3
4
5
6
7
8
Definition
RI
CTS
GND
RTS
DTR
DSR
TXD
RXD
GLADIUS SMART System manual version 1.4
12. JFRONT (Front Panel Connector with Box-header)
Pin
1
3
5
7
9
Definition
Stand-by LED
Power Switch#
LAN Action LED
HDD LED#
System Reset#
Pin
2
4
6
8
10
Definition
Power LED
GND
Stand-by 5V
VCC 5V
GND
Pin
2
4
6
8
10
Definition
USB Power 5V
USB DyUSB Dy+
GND
NC
Pin
2
4
6
8
10
Definition
USB Power 5V
NC
NC
GND
NC
13. F_USB1, F_USB2, (USB Pin-header)
Pin
1
3
5
7
9
Pin
1
3
5
7
9
Definition
USB Power 5V
USB DxUSB Dx+
GND
NC
F_USB3, (USB Pin-header)
Definition
USB Power 5V
USB DxUSB Dx+
GND
NC
GLADIUS SMART System manual version 1.4
14. USB_PWR1, USB_PWR2, USB_PWR3 (Jumper for Stand-by ,5V or VCC 5V
selections)
Pin
1
2
3
Default 1-2 short
Definition
VCC 5V
USB DC IN
Stand-by 5V
15. F_AUDIO (Front Audio Box-header)
Pin
1
3
5
7
9
11
Definition
Amplifier Out_R+
Amplifier Out_RGND
Amplifier Out_L+
Amplifier Out_LGND
Pin
2
4
6
8
10
12
Definition
MIC_L
MIC_R
Line In_R
Line In_L
Line In_JD
MIC_JD
16. VGA2 (VGA Connector with Box-header)
Pin
1
3
5
7
9
Definition
V-SYNC
GND
RED
GREEN
BULE
Pin
2
4
6
8
10
Definition
H-SYNC
GND
GND
DDC Clock
DDC Data
GLADIUS SMART System manual version 1.4
17. CLR_COMS1 (Clear CMOS Pin-header)
Default 2-3 short
Pin
Definition
1
GND
2
Battery 3V
3
Battery 3V
18. SATAPW_1, SATAPW_2 (SATA HDD Power 5V & 12V)
Pin
Definition
1
+12V
2
GND
3
GND
4
5V
19. LCDPWR_CON (LCD Power ON/OFF)
Default 1-2 Open
ON
Short 1-2
OFF Open 1-2
20. BKLTEN_CON (Back light Inverter Enable/Disable)
Default 1-2 Open
Enable Short 1-2
Disable Open 1-2
GLADIUS SMART System manual version 1.4
Chapter 5
Troubleshooting
Please note that the following troubleshooting guide is designed for people with strong computer
hardware knowledge such as System Administrators and Engineers.
Power is on, but there is no Panel Display
A) Enter BIOS setup program and then get into the Boot Display option. Check if the default
setting is [ Auto ]; if not, change the setting to [ Auto ] and press F10 to save the settings.
B) Due to the chipset limitation, while two displays are connected to the system, both display
contents will shrink and cannot show properly in size under DOS mode. After the system
booting completed and running under the Windows OS, the display will show in normal
size.
Cannot Detect HDD
A)
SATA cable is not connected properly to mainboard SATA1/SATA2 or it could be
defective.
B)
HDD power cable is not connected properly to the mainboard or it could be defective.
C)
Check CMOS setup, set SATA HDD to Auto detects.
Touch Panel does not Work
A)
Check if the ELO driver has been properly installed. Or try to reinstall again
(Please refer to the ELO driver installation).
B)
Check that the ELO controller on USB port has been detected during the ELO driver
installation. If yes, then check that the flat cable from the ELO touch screen has been
properly connected to the ELO controller (Attention: Pin1 mark should be on the same
side as the ELO controller).
C)
Check if the ELO controller Green LED is blinking?
If not, there is no DC+5V support for the ELO controller from the mainboard.
D)
Touch screen controller could be defective or the touch panel could be defective.
ELO Touch Panel Cannot Calibrate Correctly
A)
Please replace the ELO controller, and re-calibrate. If it works, change back to the
original ELO controller, and re-calibrate.
B) If the ELO touch panel still cannot calibrate correctly after changing to a new ELO
GLADIUS SMART System manual version 1.4
controller, the touch panel may be not installed properly or it could be defective.
Second LCD Panel is Not Functioning Properly
A)
Check that the VGA driver is installed properly (Please refer to the VGA driver installation
section).
B) Connect a VGA CRT monitor to the VGA 2(onboard wafer) connector, if there is a display,
then the second LCD panel could be defective or is not installed properly.
B-1)
Please check that both the VGA signal cable and second LCD power cable are
connected properly (Shut the power off before connecting the 2 above mentioned
cables).
B-2)
Check that the VGA cable is connected to A/D board. Or it could be defective.
B-3)
Check that the LCD signal cable is properly connected to A/D board and LCD
panel. Or it could be defective.
Please re-connect both ends of the LCD signal cable in the correct location. Or
replace with a new cable.
B-4)
There will be no backlight if the is inverter is defective.
C)
Check the 10 PIN VGA cable is well connected to main board VGA2
D)
The main board VGA chip could be defective.
PS/2 Keyboard is not functioning normally
A)
Make sure the keyboard is properly connected to the PS/2 keyboard port before the
system is powered up. If the keyboard is connected after OS has been booted, the
keyboard will not work.
B)
Check that the LED on the keyboard goes on then off after power on. If yes, the
keyboard is getting power correctly.
C)
If the MCR is not required. Please make sure the loopback is plugged into the MCR
connector board.
D)
Check that the 6 wire cable has been properly connected between the MCR connector
board and mainboard MCR1.
E)
The mainboard could be defective.
MCR is not functioning properly
A)
Check if the green MCR LED is on.
A-1)
Check if the MCR is properly connected to the MCR connector board on main
system.
A-2)
Make sure the 6 wire cable is properly connected between mainboard MCR1 and
the MCR connector board.
A-3)
The MCR connector board could be defective.
A-4)
The MCR module could be defective.
VFD Display is not functioning properly
GLADIUS SMART System manual version 1.4
A)
Ensure that COM4 is enabled in the CMOS setup, and data is written to COM4 in the
application.
B)
Check if there is any display when system power is ON, if the screen is blank, please
follow the steps below.
B-1)
Make sure the power switch on the VFD display is on before powering the main
system.
C)
Check RJ-45 cable is properly connected to I/O
D)
Check the cable is properly connected to main board
E)
The on-board COM4 I/O chips could be defective.
LAN is not functioning properly
A)
Check if the LAN driver is installed properly. (Please refer to the LAN driver installation)
B)
Check if there are any IRQ conflicts.
C)
Check if the RJ45 cable is properly connected.
D)
The on board LAN chip could be defective.
COM1 and COM2 are not functioning properly
A)
Check if the I/O ports are enabled in the CMOS setup.
B)
Check if there are any IRQ conflicts.
C)
The motherboard could be defective.
Cash Drawer Port is not functioning Properly
A)
Make sure the pin assignment matches between the cash drawer and the RJ11 cash
drawer port.
B)
Verify the digit I/O port address is 284
C)
The motherboard could be defective.