Download SOC Facility Operations Manual - Integral

Integral
Science Operations Centre
Facility Operations Manual
Doc.No:
INT-SOC-DOC-012
Issue:
1 r 6
Date:
Page:
30 January 2004
iv
Table of Contents
1.
INTRODUCTION................................................................................................................................................... 1
1.1
1.2
1.3
1.4
1.5
2.
SCOPE ................................................................................................................................................................... 1
STRUCTURE OF DOCUMENT................................................................................................................................... 1
APPLICABLE DOCUMENTS ..................................................................................................................................... 2
REFERENCE DOCUMENTS ...................................................................................................................................... 2
LIST OF ACRONYMS .............................................................................................................................................. 3
ISOC TEAM STRUCTURE & DISTRIBUTION OF TASKS ........................................................................... 4
2.1
2.2
2.2.1
2.2.2
2.3
2.3.1
2.3.2
2.3.3
2.3.4
2.3.5
2.4
2.4.1
2.4.2
2.4.3
2.4.4
2.5
2.5.1
2.5.2
2.5.3
2.5.4
2.5.5
3.
THE ISOC SYSTEM ............................................................................................................................................ 11
3.1
3.2
3.2.1
3.2.2
3.2.3
3.2.4
3.2.5
3.2.6
3.3
3.4
3.4.1
3.4.2
4.
THE ISOC TEAM ................................................................................................................................................... 4
DISTRIBUTION OF TASKS WITHIN THE ISOC.......................................................................................................... 5
The ISOC Science Team .................................................................................................................................. 5
System Management and Maintenance Group ................................................................................................ 7
REGULAR MEETINGS & TELECONFERENCES ......................................................................................................... 8
ISOC Weekly Operations Meeting................................................................................................................... 8
ISOC Science Planning meetings .................................................................................................................... 8
ISOC Configuration Control Board Meetings................................................................................................. 8
Bi-Weekly 'Science' Teleconference with ISDC ............................................................................................... 8
Bi-Weekly Ground Segment Teleconference.................................................................................................... 8
OTHER MEETINGS ................................................................................................................................................. 9
Integral Science Working Group Meeting ....................................................................................................... 9
Ground Segment Configuration Control Board Meetings............................................................................... 9
Ground Segment Co-ordination Meetings ....................................................................................................... 9
AO Co-ordination Meetings ............................................................................................................................ 9
ISOC FORMAL CONTACT PERSONS/POINTS .......................................................................................................... 9
Operational Requests & Overall Management................................................................................................ 9
TOO Alerts....................................................................................................................................................... 9
All other Queries ............................................................................................................................................. 9
List of Email Accounts................................................................................................................................... 10
List of Telephone points of Contact ............................................................................................................... 10
SYSTEM OVERVIEW ............................................................................................................................................ 11
THE ISOC CORE SYSTEM ................................................................................................................................... 11
ISOC WWW System (IWS) ............................................................................................................................. 11
Proposal Generation Tool (PGT) .................................................................................................................. 12
Proposal Handling System (PHS).................................................................................................................. 12
Observation Scheduling System (OSS) .......................................................................................................... 13
Configuration Control Subsystem (CCS)....................................................................................................... 13
ISOC Simulations Facilities .......................................................................................................................... 13
ISOC ARCHIVE AND DISTRIBUTION SYSTEM ...................................................................................................... 14
ISOC NETWORK CONFIGURATION ...................................................................................................................... 14
Operational Network ..................................................................................................................................... 14
Development Network.................................................................................................................................... 14
OVERVIEW OF ISOC ACTIVITIES ................................................................................................................ 15
4.1
SUPPORT TO THE ANNOUNCEMENT OF OPPORTUNITY (AO) PROCESS................................................................. 15
4.1.1
Preparation & Maintenance of AO Documentation ...................................................................................... 15
4.1.2
Time Allocation Committee (TAC) Support................................................................................................... 16
4.2
HELP DESK & COMMUNITY SUPPORT ................................................................................................................. 17
4.2.1
The INTEGRAL Help Desk............................................................................................................................ 17
4.2.2
The ISOC Science & Helpdesk Web sites ...................................................................................................... 18
4.2.3
Publication of the ISOC Newsletter............................................................................................................... 18
4.3
NEW PROPOSAL SUBMISSION & PROCESSING ..................................................................................................... 19
4.3.1
The Proposal Reception System..................................................................................................................... 19