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The seat or washing temperature is cold
Trouble
The rear or front washing water is cold.
Tests and results
Check the indications on the
remote control display.
Is the water temperature setting low
or off?
Is the Energy Saver timer on?
Solutions
● Press the
button on the remote
control and make adjustments using the
temperature adjustment buttons “ + ” and
“ - ”.
►See page 16
● Sit on the seat and wait for about 10
minutes.
The rear and front washing water pressure is weak
Trouble
The washing water pressure is weak.
Tests and results
Check the indications on the
remote control display.
Is the water pressure set to a low
level?
Is the water filter in the drain valve blocked?
Is the water shut-off valve closed?
Solutions
● Press the “+” water pressure adjustment
button on the remote control.
►See page 14
● Clean the built-in water filter.
►See page 24
● Turn the water shut-off valve
anticlockwise to open it.
►See page 12
Rear or front washing starts and stops on its own
Trouble
Rear or front washing suddenly stops during use.
Tests and results
Have you been using it for a long Rear and front washing stop
time?
automatically about 5 minutes after
pressing the button. The indicator
in the Washlet main display section
blinks for about a minute while water
is being warmed.
Are you sitting in a way that
If you get up slightly from the seat,
or sit forward on the seat, the seat
prevents the seat sensor from
working?
sensor might temporarily stop
working.
Trouble
Solutions
● Wait until the indicator in the Washlet
main display section lights and press the
button again.
● Sit fully on the seat.
Water comes out of the wand when it should not.
Tests and results
Solutions
Does water come out of the left
side of the wand even when no
one is on the seat?
Troubleshooting
The seat sensor could be falsely
detecting a person in the following
circumstances, for example:
—
● When using a washbasin near the
toilet
● When cleaning the unit
After getting up off the seat, water is emitted from around the wand into the
—
toilet for a few seconds.
Is water coming out of the base Sometime water comes out of the
● If water is coming out continuously when
of the wand?
base of the wand during washing.
not washing, this could be a malfunction.
This is a necessary function.
Close the water shut-off valve and
contact the installing or selling business.
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