Download OneFS 6.5.4 User Guide
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Events and event notifications • • If the issue follows the power supply, the power supply needs to be replaced. If the issue stays with the node, contact Isilon Technical Support for help troubleshooting the node. d. If the preceding steps do not resolve the issue, contact Isilon Technical Support. 2. If multiple nodes report power supply issues, confirm the health of power subsystem. The issue is likely environmental. Check each of the following items: • • • • Supplied voltage. Power quality, such as the correctness of the voltage and the smoothness of the waves. Uninterruptible Power Supply (UPS) health, such as the ability to provide clean and consistent power. UPS battery health. If you need help troubleshooting the issue, contact Isilon Technical Support. 900020034 Physical Memory low. Details A node reports less than the expected amount of physical memory. Administrator Response Contact Isilon Technical Support. 900020035 CPU throttling. Details A temperature sensor on a node indicates an elevated temperature. Administrator Response Attempt the following possible solutions. If a solution resolves the issue, there is no need to attempt other possible solutions: • • Review the chassis inlet temperature statistics, which are included in the event. If the temperature is elevated, the problem is likely a high ambient temperature in the data center. Address any environmental concerns. Run the following command: isi_hw_status Review the output to determine whether there is a slow or failed fan that was not otherwise reported. To order a replacement fan, contact Isilon Technical Support. • • Check the temperature of the data center and the airflow within the rack. Address any environmental concerns. Check for high CPU and disk utilization in the node. High utilization can contribute to high temperatures within the node. Cancel or quiet the event. 900030001 Hardware Monitoring failure. Details The subsystem that monitors the health of the hardware (such as the temperature and fan speeds) has failed. © 2011 Isilon Systems, LLC. 253