Download user::MANUAL for SB4

user::MANUAL
for SB4™
Knowledge Module
Knowledge Module
Table of Contents
Knowledge Module Summary.................................................................................4
What is the Knowledge Module?............................................................................................4
Introduction to the Knowledge Module.................................................................5
Categories and Records.........................................................................................................5
HTML Content Editor Toolbar.................................................................................................6
Pasting from MS Word................................................................................................7
Creating Tables...........................................................................................................7
Editing Table Properties..............................................................................................8
Editing Cell Properties................................................................................................8
Images......................................................................................................................10
Image Optimisation.......................................................................................10
Adding an Image...........................................................................................13
Adding Hyperlinks.....................................................................................................17
Linking to a Page in the Website...................................................................18
Linking to a Document in the Document Memory Module.............................18
Linking to an External Website......................................................................20
Adding an Anchor......................................................................................................21
Adding an Email Link................................................................................................22
Set Up the Knowledge Module.............................................................................23
General Setup …..................................................................................................................23
Signup Form Setup..............................................................................................................24
Breadcrumb Setup...............................................................................................................25
Add a Breadcrumb Link to a Category......................................................................26
Add a Breadcrumb Link to a Sub-Category..............................................................27
View the Knowledge Module List.........................................................................28
Add, Edit or Delete a Category.............................................................................................28
Adding a Category....................................................................................................29
Editing a Category.....................................................................................................31
Deleting a Category..................................................................................................33
Add, Edit or Delete a Sub-Category.....................................................................................34
Adding a Sub-Category.............................................................................................34
Editing a Sub-Category.............................................................................................36
Deleting a Sub-Category...........................................................................................37
Add, Edit or Delete a Record................................................................................................38
Adding a Record.......................................................................................................38
Record Status...........................................................................................................43
Editing a Record.......................................................................................................43
Deleting a Record.....................................................................................................44
Search the Knowledge Module............................................................................................45
© Internet Vision Technologies
3