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WARRANTY All termsandconditionsspecifiedin your agreement with AT&T apply. NOTICE Whilereasonable efforts weremade to ensurethat the informationin this document wascompleteandaccurateat the time of printing, AT&T can assume no responsibility for anyerrors. Changes or correctionsto the informationcontainedin this document maybe incorporatedinto future issues. TO ORDERCOPIES OF THIS DOCUMENT Call: AT&TCustomer Information Centeron 800 432-6600, In Canada:800255-1242or Write: AT&TCustomerInformation Center 2855North Franklin Road P.O. Box19901 Indianapolis, IN 46219 Order: DocumentNo. AT&T555-021-758 issue 1, November 1993 For moreinformation about AT&Tdocuments,seeBusiness Communications SystemsPublications Catalog, 555-000-010. HEARINGAID COMPATIBILITY Thisvoice/dataterminalis compatible with the inductivelycoupled hearingaids as required by the FederalCommunications Commission(FCC). Preparedby AT&TGBCSDocumentation DevelopmentGroup Middletown,NewJersey 07748 ©1993 AT&T All RightsReserved Prlntedin USA YOURRESPONSIBILITYFORYOURSYSTEM’SSECURITY Youare responsiblefor the security of your system.AT&T doesnot warrantthat this productis immune fromor will preventunauthorized use of common-carrier telecommunication servicesor facilities accessed throughor connected to it. AT&T will not be responsiblefor anycharges that result fromsuchunauthorized use.Productadministrationto preventunauthorized useis your responsibility andyour system manager shouldreadall documents providedwith this productto fully understand the featuresavailablethat mayreduceyourrisk of incurring charges. INTERFERENCE WARNING INFORMATION - Part 15 of FCCRules FederalCommunications Commission (FCC)Rulesrequire that you notifiedof the following: This equipment hasbeentestedandfoundto complywith the limits for a ClassA digital device,pursuantto Part 15 of the FCCRules.These limits are designed to providereasonable protectionagainstharmful interferencein a residentialinstallation. Thisequipment generates,uses andcanradiate radio frequencyenergyand, if not installed andusedin accordance with the instructions, maycauseharmfulinterferenceto radio communications. However, there is no guarantee that interference will not occurin a particularinstallation. If this equipment doescause interferenceto radio or televisionreception,whichcanbedetermined by turning the equipment off andon, the useris encouraged to try to correct the interferenceby oneor moreof the following measures: 1 Reorientor relocatethe receivingantenna. 2 Increasethe separationbetween the equipment andreceiver. 3 Connect the equipment into an outlet on a cimuitdifferent fromthat to whichthe receiveris connected. 4 Consultthe dealeror an experienced radio/TVtechnicianfor help. Youmayfind the following bookletpreparedby the Federal Communications Commission helpful: Howto Identify and Resolve Radio-TVInterferenceProblems. Thisbookletis availablefromthe U.S.Government Printing Office, Washington,D.C. 20042,Stock No. 004-000-00345-4. Contents Introduction ..................................................................... Organization of this Manual ............................................. Conventions Used in this Manual ....................................... A NoteontheTerm,system manager ................................. 1 1 2 3 YourISDN 8520T Voice Terminal ....................................... 4 Voice Feature Descriptions ................................................ Voice Features ............................................................... Features Accessed with the DisplayandSoftkeys............... 9 9 10 Voice Features ............................................................... Answering andPlacing a Call.......................................... Conference .................................................................. Drop ........................................................................... Hold ........................................................................... Message Retrieval ...................................................... Mute ........................................................................ Redial(LastNumber Dialed).......................................... Speakerphone andSpeaker .......................................... Speaker .................................................................. Speakerphone ......................................................... Transfer ..................................................................... 13 13 14 14 15 15 16 16 17 17 18 19 FeaturesAccessed with the DisplayandSoftkeys............ EnteringSoftkeyMode;Exiting to YourHome Screen (Using~ and~-~/t-~.Buttons).................................... using I"Prey 1,and~ ................................. ThePadlock Icon......................................................... Responding to QuitandDone .......................................... ASoftkey DisplayScreen Flowchart ................................. Setting theClock ......................................................... SettingtheSpeakerphone ............................................. 20 21 23 23 23 23 26 29 Adding,Editing, andDeleting a Number andName 32 (andOptionalGroup Name) in theDirectory........................ AddingNumbers andNames Into the Directory. ........... 32 Duplicate Entries ...................................................... 36 EditingEntriesin theDirectory .................................... 38 41 Deleting anEntryfromtheDirectory.............................. Organizing Entriesin theDirectory .................................... 43 44 Renaming Groups ...................................................... Moving EntriesfromOneGroup into Another .................. 47 Searching for anEntryin theDirectory.............................. 50 Viewinga DirectoryEntry(Editing or Deleting theEntryandPlacing a Call).......................................... 54 Using~ to Placea Call ............................................. 57 Using theCallLog......................................................... 59 ViewingUnanswered IncomingCalls in the Carl Log (When the Carl Logis set to Unanswered Calls Only)...... 59 Setting theCallLog................................................... 61 SeeingIndication of NewUnanswered IncomingCall(s) Underthe DateandTimeon YourDisplayScreen............ 63 ViewingUnanswered IncomingCalls in the Carl Log (When CarlLogis setto All Calls)................................. 65 Viewing Answered Incoming Calls in the Call Log............ 66 Viewing Outgoing Callsin theCallLog........................... 68 LockingandUnlockingDirectory Changes, Call Log, andAll Softkeys ......................................................... 71 Changing or Removing YourPassword .............................. 74 Choosing a Home Screen............ . .................................76 Selectinga Particular DirectoryPage for theHome Screen ................................................ 78 Self-Test ..................................................................... 82 Choosing theContrast Levelfor theDisplay........................ 84 Selectinga Personalized Ring (andAdjusting Ringer Volume) ....................................... Selecting Display Messages YouWantTo Viewand Setting the Rateat WhichYouViewthe DisplayMessages ............ Turning onor off Softkey Information Tones ........................ Setting the Number of Names on the DirectoryPage............ 86 88 91 93 Tones andTheirMeanings ............................................. Voice Terminal Tones ................................................... 96 96 LabelingandInstalling the Designation Card andtheTelephone Number Card.................................... 96 Installation ..................................................................... 98 Contents of tl~e 8520T Package ....................................... 98 Desktop InstRllatien ...................................................... 98 Attaching Adjunct Equipment ........................................ 100 Removing the Directory Cartridge from An8520T andTransferringthe Cartridgeto Another8520TTerminal...101 Removing the VoiceTerminalfromOperation............... 101 Removing the VoiceTerminal Stand........................... 101 Removing the DIRCartridgefromthe VoiceTerminal...... 103 Reinstalling theDesktop Stand .................................... 104 Connecting the 8520T to theSystem ........................... 104 Installing the DIRCartridgein Another8520T Terminal... 104 Technical Description ................................................... Physical Dimension andWeight ................................. Power Requirements ................................................ Environmental Requirements .................................... 105 105 105 105 List of Figures Figure FigureTitle Pagen( Figure1 8520TVoice/DataTerminal(Top View) Figure2 8520TVoice/DataTerminal(BottomView) Figure3 The8520TDisplay, Softkeys, andDisplayControlButtons 20 Figure4 A Flowchartof the SoftkeyDisplayScreens 24 Figure5 A Flowchartof the SoftkeyDisplayScreens (continued) 25 Figure6 Line, Adjunct, andHandsetCordRouting for Desktop Installation 98 Figure7 Removing the Voice TerminalDesktopStand 101 Figure8 Removing (andInstalling) the D~RCartridge 102 IMPORTANTSAFETYINSTRUCTIONS Onlythe mostcareful attention hasbeendevotedto quality standardsin the manufacture of your newtelephone.Safetyis a majorfactor in the designof everyset. But, safety is YOUR responsibilitytoo. Pleasereadcarefully the helpful tips listed belowandonthe nextpage. Thesesuggestions will enableyouto takefullest advantage of yournew voice/dataterminal.Then,retain thesetips for later use. When using your telephoneequipment,the following safety precautions shouldalwaysbe followedto reducethe risk of fire, electric shock,and injury to persons. ¯ Readandunderstand all instructions. Followall warningsandinstructions marked on the telephone. ¯ This telephonecanbe hazardous if immersed in water. To avoid the possibility of electrical shock,donot usethe telephone whileyouare in the bathtubor shower,or whenyouare wet. If youaccidentally dropthe telephone into water,do not retrieve the equipment until you havefirst unplugged the line cordfromthe modular wall jack. Donot reconnect the telephone until it hasdried thoroughly. ¯ Avoidusingthe telephone(other than the cordlesstype) during electrical stormsin yourimmediate area.Thereis a remoterisk of. electric shockfromlightning. Urgentcalls shouldbebrief. Even thoughprotectivemeasures mayhavebeeninstalled to limit electrical surgesfromenteringyour home or business,absolute protectionfromlightningis impossible. ¯ If yoususpecta naturalgasleak in the vicinity of the telephone, report it immediately, but usea telephoneawayfromthe areain question.Thetelephone’selectrical contactscouldgeneratea tiny spark.Whileunlikely, it is possiblethat this sparkcouldignite heaw concentrations of gas. ¯ Neverpushobjectsof anykind into the telephonethroughhousing slots sincethey maytouchhazardous voltagepoints or shodout padsthat couldresult in a risk of electric shock.Neverspill liquid of anykind onthe telephone.If liquid is spilled, however, dry immediately, andrefer anyserviceproblems to qualified service personnel. ¯ Toreducethe risk of electdcshock,do not disassemble the telephone.Thereare no user serviceablepadsinside. Opening or removingcoversmayexposeyouto hazardousvoltages. Incorrect reassembly cancauseelectric shockwhenthe telephoneis subsequently used. ¯ ¯ ¯ ¯ ¯ ¯ Slots andopeningsin the housingmustnot be blockedor covered. Theopeningsshouldneverbe blockedby placing the telephoneon a sofa, rug or othersimilar surface.Thisproductshouldneverbe placednearor overa radiator or heat register. Thisproductshould not beplacedin a built-in installationunlessproperventilationis provided. Thetelephoneshouldbe operatedonly fromthe type of power sourceindicatedonthe markinglabel. If youare not sureof the type of powersupplybeingused,contacta qualified serviceperson. Donot allow anythingto rest onthe powercord. Donot locate this productwherethe cordwill be abused by personswalkingon it. Donot overloadthe ACwall outlets andextensioncordsas this can resultin risk of fire or electricshock. Beforecleaning,disconnectall cordsfromthe telephone.Donot useliquid cleanersor aerosolcleaners.Usea damp cloth for cleaning. Disconnect the cordsonthe telephoneandrefer servicingto qualified servicepersonnelwhentheseconditionsexist: ¯ When the powersupplycord or plug is damaged or frayed. ¯ . If liquid hasbeenspilled into the product. ¯ ¯ ¯ ¯ If the producthasbeenexposed to rain or water. If the telephone doesnot operatenormallyby followingthe operatinginstructions. Donot attemptto adjustanyother controlssincedoingso mayresult in damage andwill require extensiveworkby a qualified technicianto restorethe productto normaloperation. If the producthasbeendroppedor the housinghasbeen damaged. If the productexhibitsa distinct change in performance. SAVE THESE INSTRUCTIONS ~ When youseethis warningsymbolon the product,refer to the instructionsbookletpacked with the productfor information before proceeding. Introduction ’" " TheAT&T8520Tvoice/dataterminal canbe addedto your Integrated Services Digital Network(ISDN)commuhications system(DEFINITY® and5ESS switchesonly). In orderto provideyouwith excellentquality andreliability, AT&T hasdesigned this newvoice/dataterminalwith the latest advances in telecommunications technology. The8520Tvoice/dataterminaloffers 20 call appearances, Mute,Redial, Conference, Drop,Transfer, Hold, andExit buttons, a Speakerphone whichcanalso be optionedas a listen-only Speaker,a Volume control, andan Adjunctjack for adjunctequipment; all that youwill needfor easy andefficient call-handling.The7-line by 24-character liquid crystal display,10 softkeys(the unlabeled keysoneither side of the display), andfour display control buttonscanbe usedto accesssuchfeaturesas a personalDirectory,a Call Logwhichlists the mostrecentincoming and outgoingcalls, the Self-Testfeature, anda personalized ringing pattern for the terminal. ImportantNote: The8520Tterminal offers BOTH voice and data features.However, only voicefeaturesare describedin this manual. For a discussionof 8520Tdata features, seethe ISDN8500Series Display TerminalADMUser’s Manual,555-021-730. Thefollowing featureshavebeenincludedfor the hearingandvisually impairedperson: ¯ Twosmall bars havebeenplacedon the 5 dial padkey; ¯ Therate at whichthe display messages appear on your screencanbe set at Slow, Medium, or Fast; ¯ Confirmationanderror tones; ¯ Compatibilitywith inductivelycoupledhearing aids. ORGANIZATION OF THIS MANUAL Thismanual is arranged into the followingsections: ¯ Your ISDN8520TVoice Terminal- showsthe top and bottom viewsof the 8520Tandexplainsits features. ¯ Feature Descriptions - lists the voicefeaturesandthe featuresthat canbe accessed with the softkeys,tells whateachfeature does,and suggestshowyoumightuseit. ¯ ¯ ¯ ¯ ¯ ¯ VoiceFeatures - gives step-by-stepprocedures on using voice features. FeaturesAccessed with the DisplayandSoftkeys- describes the softkeysandhowto usethemto accessfeaturessuchas setting up andusinga personalDirectoryof frequentlycalled numbers and viewinga Call Logof incomingandoutgoingcalls. TonesandTheirMeaninglists anddescribesthe various terminal tones. LabelingandInstalling the Designation Card-explains howto remove andlabel the designationcard. Installation- givesbrief step-by-step procedures for connecting yourvoice/dataterminalto the system,desktopinstallation suchas connecting the handset andthe line cord, and,if appropriate, attachingadjunctequipment. Thissectionalso includesdirectionson removingthe DIRcartridge fromone8520Tterminal andtransferring it to another8520T. Technical Descriptionprovidesinformationon the technical aspectsof the 8520Tvoice/dataterminal. CONVENTIONS USEDIN THIS MANUAL A rectangularbox containing a feature name,such as ~, represents anybuttonhavinga featureassigned to it, with a corresponding feature name label. A 5-line screen,suchas Directory Call Log Lock Options Data Set Spkr Set Clock Home Screen represents the lowersectionof the 7-line displaythat is shown whenyou pressthe I-~ display control button. This sectionof the display screenlists the featuresyoucanaccessby usingthe softkeys,the unlabeled buttonsoneither side of the display. A NOTEON THE TERM,"’SYSTEMMANAGER’" In this manual it is often suggested that yourefer to yoursystem manager for moreinformation. Thesystemmanagermayalso be called the systemadministratoror, possibly, the telecommunications manager. For handyreference,usethe spacebelowto write your system manager’sname,roomnumber,and extension. Name__ Room ~. Extension 3 Your ISDN 8520T Voice Terminal Beforeyoubeginusing yourISDN8520Tvoice/dataterminal, familiarize yourselfwith the voice/data terminalfeatures,lights, jacks,andother components available to you. To help youdo this, Figures1 and2 show youthe top andbottomviewsof the 8520Tterminal. 4 FIGURE 1 8520TVoice/DataTerminal(TopView) 5 The8520Tvoice/dataterminalcomponents pictured in Figure1, the top view, are describedbelowandon the next page.For your convenience, theyarelisted alphabetically. CallappearanceJfeature buttonsThese20 buttonsare devotedeitherto handlingincomingandoutgoingcalls (call appearances) andare labeled with the exchange (numbers)and extensionnumberorthey can be used as feature buttonsto accessvoicefeaturessuchas Call Forwardor SendAll Calls; theseare labeledwith the featurename,Eachof these 20call appearance/feature buttonshasa red light whichindicatesthe selectedline anda greenlight whichindicatesthe statusof that line or feature. Conference button For setting up conference calls with an additional party. card For noting the call appearance telephonenumber or extensionor feature the buttoncanaccess. Designation DialpadThestandard12-buttonpadfor dialing telephonenumbers andaccessingfeatures. Theletters, "Q" and"Z," havebeenadded to the appropriatedial padkeysfor enteringdirectorynames, and the "5" buttonon yourdial padhasraisedbarsfor visually-impaired users. DisplayA 7-line by 24-character super-twistliquid crystal display. The displayis dividedinto twoparts. Thetop twolines displayswitch informationwhile the lowerfive lines showsoftkeyinformationandmenu selections. DisplaycontrolbuttonsThesefour buttonsare labeledMenu,Dir, -~ Prev, andNext~. ¯ ~ is usedto access the main softkey menu. ~ allows youto quickly accessDirectoryentries in orderto placea call. ¯ ~ and ~ can be used to help you go back and forth throughmenu options,to searchfor an entry in yourDirectoryand edit Directoryentries, andto viewentriesin yourCall Log. DropbuttonFor disconnecting froma call or droppingthe last party addedto a conference call. Exit buttonFor simultaneously exiting a softkeyfeatureandreturningto Normal(call-handling) Mode.Whenyou press ~, the lower part of the display will showthe Home Screenyouselected. Handset For placingandanswering calls (often peoplecall it the receiver). Holdbutton A red button,for putting a voicecall on hold. Message light A red light whichgoeson steadily whena message has beenleft for you.Seeyoursystemmanager for instructions regarding your local message retrieval procedures. Mutebutton For turning off (andthen backon again) the microphone the handsetor the speakerphone so the other personon the call cannot hearyou. Redia/buttonFor automaticallyredialing the last number youdialed fromthe dial pad. $oftkeysThe10 unlabeledbuttonslocated besidethe display correspond to wordson the display screen.Softkeysare usedalong with displaycontrol keysto accessor createa personalDirectoryof frequently-callednumbers, a Call Logof the mostrecentincomingand outgoingcalls, andsuchfeaturesas selectinga personalized ringing pattern,doinga self-test of yourvoice/data terminal,settingthe clock, andoptimizingthe speakerphone. For turning on andoff the speakerphone or the listen-onlyspeaker. Speaker button Telephone number card For noting the area codeandtelephonenumber of yourvoice/dataterminal. TransferbuttonFortransferringa call to anothervoiceterminal. Volume control button When on a call, usedto increaseor decreasethe receivevolumeof the handsetor speakerphone (if on a call usingthe speakerphone).Whenyou are not on a call, the ~ control button is usedto increaseor decrease the volumeof the ringer andthe tones. Routing channel Adjunct jack Line jack RS232 connector Handset Handset cord jack routing channel FIGURE 2 8520TVoiceTerminal(Bottom View) The various componentswhich appear on the bottom of the 8520T voice/data terminal are shownin Figure 2 and listed and explained below. Ad]unctjack Usedfor connecting an external speakerphone,a headset adaptor, or other adjunct equipment. The jack is labeled "ADJUNCT." WARNING: Donot insert the handset cord into the "ADJUNCT" jack. It will cause equipmentdamage. Handset]ackUsedfor connecting the handset cord to your voice/data terminal. The jack is labeled ~ . Line ]ack Usedfor connectingthe line cord to your voice/data terminal. Thejack is labeled "LINE." Voice Feature Descriptions Herearebrief descriptionsof the voicefeaturesandthe features accessedwith the softkeys, including whateachonedoesandhowyou mightwantto useit. VOICE FEATURES Conference Allowsyouto addan additionalparty to a call so that you canconducta conversationwith morethan oneparty. Useto set up time-savingconferences, or to spontaneously includea party important to a discussion. DropDisconnects youfroma call withoutrequiring youto hangup the handsetor pressthe switchhook.Canalso be usedwith the Conference feature to disconnectthe last party added.Usewhenever youare using the handset andwantto continueusingit for anotheractionafter ending a call. HoldTemporarily disconnects youfroma call, holdingit until youcan returnto it. Whilea call is onhold,youcanplaceanothercall, activate anotherfeature,answera waitingcall, or leaveyourvoice/dataterminal to performanothertask. Usewhenyouhavea call that youdo not wish to drop,but for whichyouhaveto interrupt briefly to dosomething else. Message Retrieval YourMessage light goeson to let youknowa caller hasleft a message. Followyour system’smessage retrieval procedures to get your message. MuteTurnsoff the microphone associatedwith the handsetor the speakerphone, whicheveris currently active. Usewhenyouwantto confer with someone in the roomwith you, but youdo not wantthe other party onthe call to hearyourconversation. (Youarestill ableto hearthe person onthe call.) Redial(Last Number Dialed)Automaticallyredials the last number you dialedmanuallyfromthe dial pad,either anextensionor an outside number.Useto savetime in redialing a busyor unanswered number. Speakerphone Yourvoice/dataterminal haseither the Speaker (listen-only) ortheSpeakerphone (listen andtalk) functionor it mayhave neither. Checkwith the systemmanager to seehowyour voice/dataterminalis set. TheSpeaker (listen-only) featureallowsyouto placecalls or access other voice features without lifting the handset.(Press~ .) However, in orderto speakto the other party, youmustusethe handset (the speaker mustbeoff). Usewith featureactivities that require listening only, suchas on-hook dialing or monitoring calls onhold. TheSpeakerphone (listen andspeak)feature allows youto place and answer calls or accessothervoicefeatureswithoutlifting the handset. (Press ~ .) You mayuse the softkeys on the voice/data terminal to set or reset the speakerphone. When youset the built-in speakerphone, it performsa test of the surroundingenvironment and adjustsitself for optimalperformance. Usethe built-in speakerphone anytime youprefer hands-freecommunications, both speakingand listening, or for groupconference situations. TransferTransfersa call fromyourvoice/dataterminalto another extension.Usewhenyour caller needsto speakfurther with someone else. FEATURES ACCESSED WITH THE DISPLAYANDSOFTKEYS Thefollowingfeaturescanbe accessed usingthe 10 softkeyslocatedon bothsidesof the display. Call LogTheCall Logis initially set to list the 20mostrecentincoming unanswered calls only. Anoption is providedso that youmayalso chooseto accessthe 20 mostrecent answered calls, andthe 20 most recentoutgoingcalls placedfromyourvoice/dataterminal,or youmay chooseto turn off the Call Log.Useto checkon calls that youmissed (the unanswered calls) andto remindyouof thosecalls that you answered or placedmostrecently. Call LogIndicatorSetsyourdisplayso that youreceivean indicationat the top of your display screenwhena newunanswered incomingcall is placedinto yourCall Log. Call Progress TheAPIdialing Call Progressfeaturespecifiesif and whenthe speakerbecomes active while placinga voicecall usingAPI. ContrastChanges the contrastlevel of yourdisplayso the letters or numbers are darkeror lighter againstthe background of the screen. DataPlacesa datacall with yourvoice/dataset andset up Data Options. DataIndicator Setsyour display so youreceive confirmationwhenever anactivedatacall is in progress. DirectoryUsed to create,view,edit, or call a personaldirectoryof upto 144extensionsor outside numbers andthe names of the associated party. OnceyourDirectoryis set up, youcandeleteentries andsearch for entries alreadyentered.Numbers in your Directorycanbe arranged in alphabeticalorder, in user-definedgroups,or both. Use~ to 10 quickly dial a call. Useyour Directoryas a handyplaceto store numbers youfrequentlycall. Dir ButtonWhen youpress ~-~ followed by a softkey button associated with that Directoryentry, a call is immediately placedto a telephonenumber.Thephonenumberappearson the display screenas it is dialed. Exit buttonExits a softkeyfeatureandreturnsthe voice/dataterminal display to your Home Screen.Thetop two lines againshowyouthe time anddate andanyrelevantsysteminformation. Home ScreenAllowsyouto select a display Screenthat will appeareach time you press ~. In this way, youcan quickly accessa screenthat youuseoften. LockAllowsyouto lock your Directory changes so no oneelse can add,edit, delete,or re-organize entriesin yourDirectory;lock yourCall Logso no oneelse canviewyourCall Logentries; lock all of the softkeysso no oneelse canviewor change anyof the features accessed by the softkeys. Number of Names (ona Directory Page)Allowsyouto view either 10 names or 9 names + Quit on an individual Directorypage.If you chooseto have10 names on the Directory screenat onetime, youcan leavethe Directoryor cancelcalling a name in yourDirectoryonly by pressing ~ or ~ (rather than using Quit). Personalized RingAllowsyouto select yourownpersonalized ringing,.. patternfromamong eight availablepatterns.Useto distinguishyour voice/dataterminal’sring fromthat of othernearbyvoiceterminals. ScreenTheScreenfeatures include Display Rate andMessage Type. DisplayRateAllowsyouto set the lengthof time the display message remainson the screen.Thereare three rates: Slow,Medium, andFast. Message TypeAllowsyouto select the type of messages youwantto seeon the screen:either error messages only orbotherror and informationtimedmessages. Self-TestPerforms a diagnostictest of yourvoice/dataterminal includingthe lights, ringer,buttons,anddisplay. Noteonthe Self-Testfeature:When youperforma self-test of the voice/dataterminal,it clearsthe contentsof the Call Logandthe last number dialed fromRedial, andreturnsthe volumecontrolto the default setting. 11 Set ClockAllowsyouto set the date andtime on your voice/data terminaldisplay. Set Speakerphone When youset the built-in speakerphone, it performs a test of the surrounding environment andadjustsitself for optimal performance. Tones A confirmationtone (sequentiallow andhigh tones) is provided to let youknowa selection hasbeenaccepted.An error beeptone (one beep)alerts youthat youpressedaninvalid softkey.Anerror tone (one steadylow tone) occurswhenyouhavemade a mistakein your softkey entries. Youmaychooseto turn the confirmationtoneandthe error beeptone on or off. (See"TurningOnor Off SoftkeyInformationTones" later in this manual.) Voice Features Theprocedures whichfollow give shod,step-by-stepinstructionsfor usingeachfeature. For yourconvenience, the featuresare listed alphabetically.Unlessotherwisenoted, the calling procedure assumes the handset is off-hook. ANSWERING ANDPLACINGA CALL To answer a call Lift the handset. ¯ Thegreenlight (belowthe redlight) goesonsteadily at the selectedcall appearance button. NOTE: if youare not connected immediately, pressthe call appearance buttonnextto the flashinggreenlight. Toplacea call 1 Lift the handset. ¯ Thegreen(belowthe red light) goeson steadily at the selected call appearance button. NOTE: If youwantto usea different call appearance, pressthe desiredcall appearance button. youwantto call. 2 Listenfor the dial toneanddial the number To end(or drop)a call Hangup the handset or press the ~ button NOTE: If you usethe ~ button, youwill hear a dial tone andyour voice/dataterminalis readyfor anothercall. To adjust the receivevolume of the handset,the speakerphone, or ¯ the listen-onlyspeaker 1 Whileona call, to raise the volume, pressthe right half of the Volume controlbutton labeled [--/~--]; to lowerthe volume, pressthe left half of the Volume control button labeled[-~7-l. 13 CONFERENCE Toaddanotherparty to a call Whileon a call, press~ to addthe next party. ¯ Thecurrentcall is placedon hold. ¯ TheredConference light flutters. NOTE: If anidle call appearance buttonis not automatically selected,pressoneyourself. 2 Listenfor the dial tone, anddial the number of the nextparty. 3 Press ~ whenthe next party answers. ¯ Thered Conference light goesoff. ¯ All parties are nowconnected. Todropthe last party froma conference call 1 Press ~-~. ¯ Thelast party youaddedis dropped. DROP To disconnect froma call andobtaindial tone withouthanging up 1 Press ~ . ¯ Listenfor dial tone. NOTE: Pressing~ will also disconnectthe last party addedto a conference call. Seethe procedures for the Conference feature in this section. If the far-end party hangsup before youpress~, the light next to youroriginal call appearance will gooff, andyouwill needto re-selecta call appearance buttonin orderto placeanothercall. 14 HOLD Toput a call onholdwhile youanswer anothercall NOTE: Thegreenlight is flashingbesidethe call appearance buttonof the incoming call. 1 Press ~. ¯ Theredlight goesoff, andthe greenlight flutters (nextto the call appearance buttonof the heldcall). 2 Pressthe call appearance button of the secondcall. ¯ Thered light goeson, andthe greenlight goesonsteadily. ¯ Youare connected to the secondcall. NOTE: If youput a conference call on hold, the other parties remain connected with eachother. Toreturnto the heldcall t Pressthe call appearance buttonnextto the heldcall. = Thered light goeson, andthe greenlight goeson steadily (next to the call appearance buttonof the previouslyheldcall). ¯ Youare connected to the held call. MESSAGE RETRIEVAL Seeyour systemmanager for instructions regardingthe message retrieval procedures for yoursystem. 15 MUTE To turn off the microphoneassociatedwith the handsetor the speakerphone so the other party cannot hear you 1 While on a call, press ~. ¯ Thered Mutelight goeson. ¯ Theother party cannothear your conversation,but youcanhear the otherparty. To turn on the microphoneassociated with the handsetor speakerphone again, so the other party can hear you again Press ~ again. 1 ¯ Thered Mutelight goesoff. ¯ Youcan resumeyour conversationwith the other pady. REDIAL (LAST NUMBER DIALED) To automaticallyradial the last numberyoudialed manually(this canbe an extension, outside number,or trunk/feature code) NOTE: The8520Tvoice/dataterminal redials numbers consistingof up to 37digits. 1 Lift the handset. 2 Listen for the dial tone, and press ~. ¯ Thelast number youdialed (fromthe dial pad)is automatically redialed. 3 Waitfor the called partyto answer. 16 SPEAKERPHONE AND SPEAKER NOTE: Yourvoice/dataterminalis set for the Speaker (listen-only) orfor the Speakerphone (listen andspeak)function or for neither. Checkwith yoursystemmanager to seehowyour voice/dataterminalis set. Speaker Usethe followingprocedures if yourvoice/dataterminalis set for the Speaker (listen-only)feature. Toplace/answer a call without lifting the handset or to usethe speaker with anylistening-onlyfeature 1 Press ~. ¯ The red light next to ~ and the red light next to ~ go on. 2 Placeor answer the call or accessa selectedfeature. If youare placinga call, dial the telephone number. Adjust speaker volume, if necessary. 4 ¯ Toraise the volume,pressthe right half of the Volume control buttonlabeled r--/x--~; to lowerthe volume,pressthe left half of the Volume control button labeled~--]. 5 Press ~ to hang up. ¯ Thered light next to s~-~-~, and the red light next to ~ gooff. To activate the speakerwhile usingthe handset 1 Press ~ . ¯ The red light next to ~ and the red light next to ~ go on. ¯ Thespeakeris active, andthe handsetis turnedoff. 2 Hangup handset. NOTE: If youwantto speakto the other pady,youmustpick up the handset(whichturns off the speaker). 17 Speakerphone Usethe followingprocedures if yourvoice/dataterminalis set for the Speakerphone (listen andspeak)feature. NOTE: If yourvoice/dataterminalis set for the Speakerphone feature, youcanadjust the speakerphone to the surroundingroomacousticsto provide optimal performance.Youmustset the speakerphone whenyou initially set upyourvoice/dataterminalandreset it whenyoumove the terminalto a different location(evenif it’s in the same room).Usethe directionsin "Settingthe Speakerphone" in the sectiontitled Features Accessed with the Displayand Softkeys. To place/answer a call withoutlifting the handset or to usethe speakerphone with any voice feature 1 Press ~, 2 3 4 5 ¯ The red light next to ~ goes on, Placeor answer the call or accessa selectedfeature. |f youare placinga call, dial the telephone number. Adjust the speakerphone volumeif necessary. ¯ Toraise the volume, pressthe right half of the Volume control buttonlabeled~-/%---~; to lowerthe volume, pressthe left half of the Volume control buttonlabeledI-~7-]. Press ~ to hang up. ¯ Theredlight nextto I-~p~a~:or~ goesoff. To preventthe other party fromhearingyou NOTE: If youare using the handsetandthe Speakerphone feature is not active, the Mutefeatureturns off the microphone associated with the handset(not the speakerphone). 1 Press ~. ¯ Thered light goeson andthe other party cannothearyou. 2 Press~ again to resumetalking to other party. ¯ Thered light goesoff andthe otherparty canhearyouagain. To changefrom speakerphone to handset 1 Lift handset andtalk. ¯ The red light next to ~ goes off. 18 Speakerphone(continued) To change from handset to speakerphone 1 Press ~ . ¯ The red light next to ~ goes on. ¯ Thespeakeris active, and the handsetis turned off. 2 Hang upthe handset. TRANSFER To send a call to another extension 1 Press ~. ¯ Thepresent call is put on hold. ¯ Thered Transfer light flutters. 2 Listen for dial tone. 3 Dial the numberto whichthe call is to be transferred (third pady). ¯ Remainon the line and, if you so choose, announcethe call when the third party answers. NOTE: If you don’t chooseto announcethe call, you must wait until youhear ringing at the far end before completingthe transfer. If the numberof the third party.is busyor there is no answer,press the call appearance buttonnext to the fluttering greenlight to disconnectthe call to the third padyandto return to the call on hold. 4 Press Tr~.~ again. ¯ Theparty on hold is transferred to the third party. ¯ Your terminal is releasedfrom the call. 5 Hang up. NOTE: To prevent a transfer call from disconnecting, completethe transfer processbefore entering into anotheraction, such as answeringanothercall. 19 Features Accessedwith the Display and Softkeys Thesoftkeys are the 10 unlabeledkeys located on either side of the display. Figure 3 showsthe softkeys in relation to the display and the display control buttons located abovethe softkeys. ISDN8520T ~Display ~Control i--u Buttons ~ Softkeys Display FIGURE 3 The8520TDisplay,Softkeys, andDisplayControlButtons Youcan use the softkeys and display control buttons to accessthe following features: ¯ Setting the clock; ¯ Settingthe speakerphone; ¯ Adding, editing, and deleting the numbersand associated names (and optional groupnames)in the voice/data terminal Directory; ¯ Organizingyour Directory in alphabetical order or by group name, renaminga group, and movingDirectory entries from one group into another; Searchingthe Directory for a particular entry, by nameor by number, and then placing a call to the numbercurrently shownon the display screen; ¯ ¯ Viewingthe contentsof your Directory, and then editing, deleting, or searchingfor an entry or placing a ca~ to the numbercurrentty shown on the display screen; ¯ Using ~ to quickly place a call to a numberlocated in your Directory; 2O Usingthe Call Logto viewincoming and/oroutgoingcalls; ¯ LockingandunlockinganyDirectoryChanges, the Call Log, andall Softkeyfunctions; ¯ Changingor removingyour password; ¯ Selectinga Home Screen,whichyour display will return to whenever you press ~ or press the softkey beside Home Screen; ¯ Initiating a self-test of thevoice/data terminal’slights, ringer,buttons, anddisplay; ¯ Selecting the contrastlevel for thedisplay;¯ ¯ Selectinga personalized ringing pattern; ¯ Selectingthe type of display messages shown on the display screen (all messages or only error messages) andsetting the rate at which the display messages are shown; ¯ Addingconfirmationor error tonesto display messages; ¯ Setting the number of names on a Directorypage; ¯ ProvidingServiceInformationif the terminalis usedfor data functions; ¯ Choosing if andwhenthe speakerbecomes active while placing a voicecall usingyourPC(the Call Progress feature). NOTE:Use~ to accessany of these features quickly. ENTERINGSOFTKEYMODE;EXITING TO YOURHOMESCREEN (USING ~ AND ~ BUTTONS) Whenever youpress~-M~n---EE], youwill seethe followingMainMenu screen.(Thetop two lines showthe timeandsysteminformation;the bottomfive lines showthe softkeymenus.) Aug ii, Directory Call Log Lock Options 1993 1:59 PM Data Set Spkr Set Clock Home Screen NOTE: Dataappears only if yourset is configuredfor Datafeatures. If thereareleft or right arrowsshown towardthe top of the display,such as in the MainMenuscreenshownon the previouspage,youcan press ~ or ~ to moveforward or back one screen. For instance, whenthe Main Menuis displayed on the screen, you can press ~ to view the secondMainMenuscreenshownbelow. Aug ii, 1993 1:59 PM Self-Test Service Info If you wantto go backto the first MainMenuscreen, press ~. At the top centerof the lowerpart of the screenyouwill seethe set of screensyouare resp.onding to, suchas Menu.Thisscreentitle is fully capitalizedandplac~din a box,so the title alwaysstandsout on the screen.Onthe left andright sideof the display,besidethe softkeys,you will seethe choicesyoucanselect. Toaccessanyof the choices,you mustpressthe softkeybesidethat menu choice. For example,by usingthe first MainMenu screen,youcanaccessthe Directory menu by pressingthe softkey besideDirectory. Toaccessthe Call Log, pressthe softkeybesideCall Log.Toviewother softkey options, pressthe softkeybesideOptions. IMPORTANT NOTES: If youare at anyother non-timedscreen, pressing ~ will abandonany action and return you to the MainMenu. If you are at the MainMenuand youpress ~, your display will showa blank screen. Thereare also "timed"informationscreenswhichappearfor only a few seconds.Youdo not needto respondto thesescreens.If youpress anyof the softkeysduringoneof thesetimedmessages, the display advancesto the next message. Press~ at anytime to return to your Home Screen. 22 When youare enteringor editing an entry, usethe displaycontrol button labeled ~ to movethe cursor to the next spaceor to the next input field. Youcanalso use ~ to view the next pagein the Directory or set of numbers in the Call Log.Pressthe displaycontrol buttonlabeled [-~ to movethe cursor backa screenon that level or to movethe cursorbacka spacewhile editing. User-~ to enteryourDirectoryin orderto quicklyplacea call. THE PADLOCKICON If there is a small padlockicon ( ~ ) next to oneof the menu itemssuch as Call Logor Edit, that functionis locked.In orderto accessthe function, youmustenter your ownpersonal3-digit security password. For moreinformationaboutthe Lockfeature, see"Lockingand Unlocking DirectoryChanges, Call Log,andAll Softkeys"later in this manual. RESPONDING TO "’QUIT" AND"" DONE’" ¯ . When youseeQuit at the lowerrighthandcornerof the display, it means you havethe option of abandoning the action you have begun.Pressthe softkeybesideQuit if youdo notwantto respond to the options on the screenor saveanychanges youhavemade. ¯ . When youseeDoneat the lowerrighthandcornerof the display, it means youhavealreadyenteredinformationor accessed a feature. Pressingthe softkeybesideDonewill confirmyour action andallow youto moveon to the next screen. NO’rE:In mostof the display messages shown in this section, Done appears in the right lowercorner,rather than Quit. Remember that if Quit is not available, you canalwayspress~ to abandon the action in progressandexit SoftkeyMode. A SOFTKEYDISPLAY SCREENFLOWCHART Review the display screenflowchartsin Figures4 and5 beforeyou beginusingthe soffkeyfeatures.Youmayalso wantto return to the flowcharts if youforgetwhata featuredoesor its relationto the Main Menuscreens. 23 FIGURE 4 A Flowchartof the SoftkeyOlspiayScreens 24 r" 0 FIGURE 5 A Flowchartof the SoffkeyDisplayScreens(continued) 25 SETTING THE CLOCK When your voice/data terminal is first installed, whenit is unpluggedand then pluggedin again, or after a poweroutage, the top two lines of the display screenremindyou to set the clock. TO SET PRESS THE CLOCK Set Clock. Directory Call Log Set Lock Options Data Spkr Set Clock Home Screen To set the clock 1 Pressthe softkey besideSet Clock. ¯ Thedisplay showsthe date andtime, suchas: Sep 24, [Next> 1993 i0:00 AM MOVES CURSOR] Month(-) iMonth(+) Quit 26 Thedisplayformatfor the clockis: MMMDD, YYYY HH:MMAM or PM in whichMMM = monthabbreviation, suchas "$ep" DD= dayof the monthsuchas "2" or "24" YYYY= year such as "1993" HH:MM = hour and minutessuch as "10:45" AMor PM= morningor afternoon/evening Dothe followingto changethe month: ¯ Usethe softkey besideMonth(-)to go backa month (suchas from"Sep"to "Aug"). ¯ Thedisplayfield whichyouare currently viewing,suchas "Sep,"flashes. ¯ TheQuit menu choiceat the lower right cornerchanges to Done. ¯ Pressthe soflkey besideMonth(+)to go forwarda month(such as from"Sep"to "Oct"). ¯ Press~ to go on to the next field. Dothe followingto change the otherfields on the Date/Time screen: NOTE." Thedisplayfield that youare currentlyviewingflashes. Pressthe softkeybesidethe (-) option, suchas Day(-)to go a day(from"24" to "23"), to gobacka year, anhour,or minute. Youcan switch between"AM"and "PM"by pressing the softkeybeside"am"or "pm." ¯ Pressthe softkeybesidethe (+) option, suchas Day(+)to forwarda day(from "24" to "25"), to go forwarda year, an hour or a minute. Youcanswitch between"AM"and "PM"by pressingthe softkeybeside"am"or "pm." ¯ Togoonto the nextfield, suchas fromthe dayfield to the year, press ~ NOTE: Youcanalso usethe dial padto changethe display clock. For example, whenthe monthis fla, shingon the screen,youcan pressthe 8 keyto change the monthto August,or, whenthe dateis flashing, enter"25" fromthe dial padto select"25" as the date. Use "A" for "AM"or "P" for "PM." 27 4 When the correct date appearson the display, pressthe softkey beside Done. ¯ Thedisplay confirmsyour changes. 5 Oncethe clock hasbeenset, youcannowset the speakerphone. Goon to the next procedure,"Setting the Speakerphone." SETTING THE SPEAKERPHONE Whenyou set the speakerphoneon your voice/data terminal, you hear a set of tones as the speakerphone performsan acoustic test of the environment. Whenthe tones stop, your speakerphonehas finished adjusting itself for optimal performanceand is readyfor use. Youmust set the speakerphone whenyou initially set up your voice/data terminal, and reset it whenyou movethe voice/data terminal to a different location (evenif it’s in the sameroom),or after a poweroutage. After youhaveset the clock, the followingdisplay appears(if the speakerphone needsto be set), TO OPTIMIZE THE SPEAKERPHONE, PRESS Begin. Begin Cancel Follow these proceduresto set the speakerphone. 1 Press the softkey beside Begin to set the speakerphone. (Press the softkey beside Cancelif you do not wantto set or reset the speakerphone at this time.) NOTE: If you press the softkey beside Cancel, the top two lines on the display continueto indicate that the speakerneedsto be reset. 29 ¯ If youpressthe softkeybesideBegin,the displayshowsthe followingtimedscreen: OPTIMIZING PERFORMANCE OF THE SPEAKERPHONE. Youwill heara set of rising tonesas the speakerphone adjusts itself to the surrounding acousticalenvironment. Thesetonesare automatic.Nouser response is required. Thefollowingprocedure is an alternate wayof usingthe softkeysto set the speakerphone. 1 Press I--~-;-E~. 2 Pressthe softkeybesideSet Spkr. ¯ Thedisplay shows: TO OPTIMIZE THE SPEAKERPHONE, PRESS Begin. Begin Cancel Pressthe softkeybesideBeginto set the speakerphone. (Pressthe softkeybesideCancelif youdo not wantto set or reset the speakerphone at this time. However, notethat the top lines of the displayscreenwill continueto indicatethat the speakerphone needsto be reset.) ¯ If youpressthe softkeybesideBegin,the display showsthe followingtimedscreen: OPTIMIZING PERFORMANCE OF THE SPEAKERPHONE. Youwill heara set of rising tonesas the speakerphone adjusts itself to the surroundingacousticalenvironment. Thesetonesam automatic.Nouserresponse is required. ADDING, EDITING, AND DELETING A NUMBERAND NAME(AND OPTIONAL GROUPNAME) IN THE DIRECTORY The8520Tvoice/data terminal supports up to 144 Directory entries. The telephonenumbersentered in the Directory can be up to 24 digits, and associatednamescanbe=upto eight characters(and/or digits) in length. Groupnames,which are optional, can be up to six characters. Directory entries can be changed by editing or deleting, or, if there is a duplicate entry, you can choosewhich one you want to keep in your Directory or you canrenameeither of the duplicate entries. When you enter namesinto your Directory, the entries are automatically alphabetizedfor you. NOTE: If there are frequently used namesthat you wantto place at the front of your Directory, placea # or * as the first characterin the name such as "#Jane" or "*Paul." Thesenameswill then appear before the "A’s" in your Directory. (Names beginningwith # appearfirst in the Directory, followed by namesbeginning with *, and then names beginningwith a number,0 through9, and then the alphabet, first upper and then lower case.) Adding Numbersand NamesInto the Directory To enter/add a number, name, and optional group nameinto the Directory 1 2 Press ~ . Press the softkey beside Directory. ~ The display shows: View Organize Search Name Search Phone Add Delete Edit # Done 32 Pressthe softkey besideAdd. NOTE: If DirectoryChanges are locked,youmustenter your 3-digit password in orderto modifyyourDirectory. Seethe informationin "LockingandUnlockingDirectoryChanges, Call Log, andAll Softkeys" later in this section. ¯ Thedisplay shows: ENTER PHONE #:_ 8-CHAR NAME: 6-CHAR GROUP: Backspace Pause Quit NOTE:The 6-CHAR GROUP option is displayed ONLY IF, at somepoint, youhavechosento organizethe Directory by group name. Enterthe telephonenumber youwantto be addedto the Directory.. (Enterall the numbers in the orderyouwoulddial them.Youcan enterupto 24digits. A pausecountsas onedigit.) ¯ . WhenBackspace appearson the display screen, use this feature to go backonespaceanderasethe previousdigit. ~. You can press ~ to movethe cursor back one letter/character withouterasingit. ¯ , Asyouenter the telephonenumber,pressthe softkeybeside Pauseto place a 1.5-secondpausebetweenan accesscode, suchas "9," andthe telephonenumber.A pausewill be inserted into the Directoryentry, anda comma will appearon the display. DeleteDigit appearson the display screen,usethis ~ When featureto deletethe number presentlyflashing. NOTE:Hyphens,dashesand/or spacesare NOTnecessarybetween digits. (For example, in the Directory,the number, 555-1234, is enteredas "5551234,"withoutthe interveninghyphen.) After youhaveentered10 digits, includinganypauses,the words, "ENTER PHONE #:" beginto moveoff the display screenoneletter at a time in order to accommodate the remainder of the telephone number. When the correct phonenumber is shownon the display andthe cursor is after the last digit of the number,press~ to movethe cursor to the next field, 8-CHAR NAME:. (To movethe cursor up a line to a previous field, press ~ ). ¯ Thedisplay shows: ENTER PHONE #:1566 8-CHAR NAME:_ 6-CHAR GROUP: Backspace Quit 6 Usethe dial padkeysto enter the name of the personwhosenumber youhavejust added to the Directory. IMPORTANT: Youmayneedto press the dial pad key morethan onceto enter the correct character.For example,pressthe GHI (or 4) keyonceto entera "G"; pressthe 4 keytwiceto enteran "H"; pressthe keya third timeto enteran"1." If youpressthe dial pad keya fourth time, a "4" appears on the screen.If youpressthe 4 keyagain,the screenwill returnto thefirst letter onthe dial padkey, in this casea "G." ¯ Press ~ to accept the character you have entered and move the cursorto the nextposition. ¯ When Backspace appearson the display, youcan usethis featureto go backonespaceanderasethe previousletter. ¯ You can use r-~ to movethe cursor back one letter/character withouterasingit. Caseappearson the display, youcanusethis feature to ¯ When change the letter to upperor lowercase. ¯ When DeleteCharacterappearson the display, youcanusethis featureto deletethecharacter or letter that is flashing. NOTE." Youcanalso usea # or a * at the beginningor endof or within the name. ¯ Thefirst letter of the name is automatically capitalized, althoughyoumaychooseto changeit to lower case(using the softkeynext to Case). 34 ¯ As you enter each letter of the name,that letter flashes on the screenuntil youmoveon to the next letter (by pressing ¯ Quit changesto Donewhenyou have madeat least one entry. If 6-CHARGROUP appears on the display, you mayalso chooseto enter an optional group name,such as "Sales" or "Acctng." When the correct nameis shownon the display and the cursor is after the last character in the name, you can press ~ to movethe cursor to the next field, 6-CHAR GROUP:. (To movethe cursor up a line to a previous field, press ~ ). If you do NOTwant to enter group namefor the personat this time, go on to Step 8. ¯ The display shows: ENTER 8-CHAR 6-CHAR PHONE #: 1566 NAME:PatRober GROUP:_ Backspace ~. Done SeeStep6 for directions on entering letters or digits into the nameand using the Backspace,Case, Delete Character functions, and ~, and ~. Whenthe phone number, name, and optional group nameare shown correctly on the display screen, press the soffkey beside Done. ¯ Thedisplay confirmsyour entry. Duplicate Entries If you enter a duplicate namein your Directory, youwill seethe following timed screen: THE NAME KSmith IS ALREADY PLEASE CHOOSE USED. ANOTHER. and then the display shows: DUPLICATE NAME: #1:9,12125551357 #2:1577 Rename#1(Old) KSmith Delete#1 Rename#2(New) Quit If you see this screen,youhaveone of the following options: ¯ Rename#1, the old nameand number ¯ Rename#2, the new nameand number ¯ Delete #1, the old nameand number ¯ Quit, thus deleting #2, the newnameand number 36 To renamethe old or newentry in a duplicate entry 1 If you chooseto renameeither #1 or #2, press the softkey beside the appropriate option (either beside Rename#1 or beside Rename#2) ¯ If Rename#1 is selected, the display showsthe original entry: ENTER: 8-CHAR 6-CHAR 9,12125551357 NAME:KSmith_ GROUP:Acctng Backspace 2 Done Usethe directions under "Addinga Directory Entry" to insert changes in the entry. ¯ Thedisplay confirms your entry. To delete the old entry in a duplicateentry 1 If you chooseto delete #1, press the softkey beside Delete#I, ¯ The display shows: OLD KSmith HAS BEEN DELETED. NEW KSmith WITH PHONE 1577 HAS BEEN SAVED. 37 # Editing Entries in the Directory To edit a Directory entry PressI--~’;~ . Press the softkey beside Directory. ¯ The display shows: View Organize Add Delete Search Name Search Phone Edit # Done Pressthe softkey besideEdit in order to edit a Directory entry. NOTE: If Directory Changes are locked, you must enter your 3-digit passwordin order to modify your Directory. Seethe information in "Locking and UnlockingDirectory Changes,Call Log, and All Softkeys"later in this section. ¯ Thedisplay showsthe first Directory page: *Paul Donna Harvey JDiner Kimberly KSmith MarkH ~ PatRober RobertMt Quit NOTE:Onceagain, rememberthe namesin the Directory are arrangedalphabetically. Doeither of the following, if needed: ¯ Press ~ to page forward through the namesin the Directory. 38 ¯ Press ~ to page backwardsthrough the namesin the Directory. Pressthe softkeybesidethe name of the entry youwantto edit. ¯ Thedisplay showsthe Directoryentry: ~EDIT PHONE #:9,171455590 8-CHAR NAME: RobertMt 6-CHAR GROUP:Servic_ Backspace Done NOTE: If the phonenumber,name,and optional groupnameare correctandyoudo not wishto edit themat this time, pressthe softkey besideDone. If youwantto edit the phone number, do the following: NOTE: After youhaveentered10 digits, including anypauses,the words,"EDITPHONE #:" beginto moveoff the display screenone letter at a timein orderto accommodate the remainder of the telephonenumber. ¯ Pressthe softkeybesidethe line youwantto edit; in this case, youwouldpressthe softkeybesidethe first line whichallowsyou to edit the telephonenumber. Press ~ or ~ to go back or forward to the digit you wantto edit. ¯ Pressthe softkey beside Backspace to go backonespaceand erasethe previousnumber. ¯ Pressthe softkeybesideDeleteDigit to erasethe digit that is flashing. ¯ Typethe newnumbers of the phonenumber. the telephonenumber on the screenis correct, press ¯ When ~ to moveto the next input field, 8-CHAR NAME: or press thesoftkeybesidethe third line in orderto edit the 6-CHARGROUP: option. 7 If youwantto edit the 8-character name, do the following: ¯ When youhaveedited at least oneletter of the 8-CHAR NAME, the display shows: EDIT PHONE #:9,101909999 8-CHAR NAME: RobertMt 6-CHAR GROUP:Servic Case Delete Character Done NOTE: Youmayneedto pressthe dial padkey morethan onceto enter the correct character.For example, pressthe GHI(or 4) key onceto entera "G"; pressthe 4 keytwice to enter an"H"; pressthe keya third timeto enteran"1." If youpressthe dial padkeya fourth time, a "4" appears on the screen.If youpressthe 4 keyagain,the screenwill againprint a "G." ¯ ¯ ¯ Press ~ to accept the character you have entered and move the cursorto the nextposition. When Backspace appearson the. display screen,usethis. feature to movethe cursor backonespaceanderasethe previous letter. If thecursoris after a character or if thecharacter is flashing, press ~ to movethe cursor back one letter/character wJlhouterasingit. ~ When Caseappearson the display screen,usethis feature to change the letter to upperor lowercase. ¯ When DeleteCharacterappearson the display screen,usethis featureto deletethe characterthe cursoris on. If appropriate,press~ to moveto the next input field, the optional 6-charactergroupname. Usethe directionsfor editing the 8-charactername in orderto edit the groupname. NOTE: Theoptional groupnamecan be addedor deleted at any time. 9 When all categorieson the screenare correct, pressthe softkey beside Done. ¯ Thedisplay confirmsyour changes. 4O Deleting an Entry from the Directory To delete an entry from the Directory 1 2 Press ~-~. Press the softkey beside Directory. ¯ The display shows: Add Delete View Organize Search Search Name Phone Edit Done # Press the softkey beside Delete. NOTE:If Directory Changesare locked, you must enter your 3-digit passwordin order to modify your Directory. Seethe information in "Locking and UnlockingDirectory Changes,Call Log, andAll Softkeys"later in this section. ¯ Thedisplay showsthe first Directory page: *Paul [D~L~T~ I Donna Harvey JDiner Kimberly KSmith MarkH PatRober RobertMt Quit Doeither of the following, if needed: ~ Press ~ to page forward through the namesin the Directory. Press ~ to page backwards through the names in the Directory. 41 S Pressthe softkey beside the nameof the entry you wantto delete. ¯ The display showsthe Directory entry: PHONE 8-CHAR 6-CHAR #:9,10119099998874 NAME: Donna GROUP: Office Delete Quit Pressthe soflkey besideDeleteif you wantto delete this entry. ¯ The display confirms your choice, 42 ORGANIZING ENTRIESIN THE DIRECTORY Theentries in yourDirectorycanbe either organized alphabetically(by individualentry) or by group.Thedefaultsetting is alphabeticalby individual entry andremainsthis wayunlessyouchooseto organizethe Directory accordingto groups.Youcanhaveanynumberof names in a group,andyoucanhaveup to 48 groups. If youdo chooseto organizeyour Directoryby group,youmaylater chooseto changethe nameof a groupor moveentries from onegroup to another. To organizeyourDirectoryentries by groupname 1 Press ~M-~. 2 Pressthe softkeybesideDirectory. ¯ Thedisplay shows: IDIRECTORY Call I View Add Organize Delete Search Name Edit Done Search Phone # 3 Pressthe softkey besideOrganize. NOTE: If DirectoryChanges are locked,youmustenter your 3-digit password in orderto modifyyour Directory. Seethe informationin "LockingandUnlockingDirectoryChanges, Call Log, andAll Soflkeys" later in this section. 43 Thedisplay shows: IORGANIZEJ (ALPHA) By Alphabet By Group Rename Group Move Entries Done NOTE: Thecurrent organizationof your Directory, suchas Alpha (Alphabetical)or Group(organized by groups),is displayedin upperright cornerof the screen. 4 Dooneof the following: Pressthe softkeybesideBy Alphabetif youwantyour Directory alphabetized by individualentry. =,- Pressthe softkeybesideByGroupif youwantDirectoryentries organizedby groupname. ¯ Thedisplay confirmsyourchoicein the upperright corner. 5 Pressthe softkeybesideDonewhenyouare finished selecting the manner in whichyour Directorywill be organized. ¯ Thedisplay returns to the mainDirectoryscreen. RenamingGroups To changethe nameof a Directory group 1 Press ~. 44 2 Press the softkey beside Directory. ¯ The display shows: Call IDIRECTORY! View Organize Search Search 3 Add Delete Name Phone Edit Done # Press the softkey beside Organize. ¯ The display Shows: [.ORGA~IZEI(ALPHA) By Alphabet By Group Rename Group Move Entries Done 4 Press the softkey beside RenameGroup, ¯ The display showsyou a list of your Directory groups: Acctng Servic Billng Shop Custmr RENAME Telecm Transp Office Sales 5 If necessary, Quit press ~ or ~ to view more group names. 45 Pressthe softkeybesidethe groupyouwantto rename. ¯ Quit changes to Donein the lower right corner. ¯ Theselectedgroupchangesto reversevideo. 7 Pressthe softkeybesideDoneto confirmyour choice. ¯ Thedisplay then shows: 6 TO RENAME Acctng, ENTER NEW NAME:_ Backspace Quit Enterthe newname of the Directorygroup,suchas "Bkkepg." NOTE: Thenewgroup namecan be a maximum of six characters and/ordigits. ¯ After youhaveenteredat least onecharacteror digit, the display shows: TO RENAME Acctng, ENTER NEW NAME:B Case Done Delete Character Press ~ to accept the character you have entered and move the cursorto the nextposition. ~ When Backspace appearson the display screen, use this feature to movethe cursor backonespaceanderasethe previous letter. ~,- Press ~ to movethe cursor back one letter or character withouterasingit. 46 Caseappearson the display screen,usethis feature to ~,. When change the letter to upperor lowerCase. ~- When DeleteCharacterappearson the display screen,usethis featureto deletethe characterthe cursoris on. When the newgroupnameappearscorrectly on the display, press the softkeybesideDone. ¯ Thedisplay confirmsthat the newgroupname hasreplacedthe old one. MovingEntries fromOneGroupinto Another To moveentries from one Directory groupinto another group (or move unassigned entries into a group) 1 Press ~. 2 Pressthe softkeybesideDirectory. 3 Pressthe softkey besideOrganize. ¯ Thedisplay shows: I ORGA~IZE.I(ALPHA) By Alphabet By Group Rename Group Move Entries Done 4 Pressthe softkey beside MoveEntries. ¯ Thedisplay showsthe first Directoryscreen: 47 *Paul I SELECTI Donna I Harvey [ MOVE I PatRober RobertMt JDiner KSmith TOI MarkH Kimberly Quit Press the softkey beside those Directory entries you want to moveto another(or to a particular) group. ¯ TheDirectory entries you select appearin reverse video. Press ~ to"~view the next Directory screen, if appropriate, or press I p~vI to view the previousDirectory screen,and then repeat Step 5. Press the softkey beside Donewhenyou have selected all the Directory entries you want movedto another group. ¯ The display shows: ENTER GROUP WHICH ENTRIES BE MOVED:_ NAME TO WILL Quit After youhaveenteredat least oneletter or digit, the display changesto: ~ENTER GROUP NAME TO WHICH ENTRIES WILL BE HOVED:S Delete Case Done Character 48 Press ~ to accept the character you have entered and move the cursorto the nextposition. When Backspace appearson the display screen, usethis feature to movethe cursor backonespaceanderasethe previous letter. If thecursoris after a character or if the character is flashing, press ~ to movethe cursor back one letter or character withouterasingit. =,, When Cassappearson the display screen,usethis feature to change the letter to upperor lowercase. When DeleteCharacterappearson the display screen, usethis featureto deletethe character the cursoris on. When youare finished enteringthe groupname into whichyouwant the selectedentries moved,pressthe softkeybesideDone. ¯ Thedisplay confirmsthat the selectedentries havebeenmoved to the designated group. NOTE: If the groupname youenteredalreadyexists, the entries youselectedare added into that groupalongwith its previously existingentries. 49 SEARCHINGFOR AN ENTRY IN THE DIRECTORY Followthis procedurefor searchingyour Directory for a specific entry. Youcan search for either a nameor a phonenumber. To search for a name Press 1 Pressthe softkey beside Directory, ¯ The display shows: Call I DIRECTORYI View Add Organize Delete 2 Search Name Search Phone Edit Done # Press the softkey beside SearchName if you want to search for a particular namein your Directory. ¯ The display shows: TO SEARCH ON A NAME, ENTER 1-8 CHARS:_ Backspace Quit 5O Enterthe name youwantto searchfor. ¯ After youhaveenteredat least onecharacter,the display changes to: TO SEARCH ON A NAME, ,ENTER 1-8 CHARS:K Case Done Delete Character ¯ Press ~ to accept the character you have entered and move the cursorto the nextposition. When Backspace appearson the display screen, use this feature to movethe cursor backonespaceanderasethe previous letter. Press ~ To moveback one letter or character without erasing it. ¯ When Caseappearson the display screen,usethis feature to change the letter to upperor lowercase. DeleteCharacterappearson the display screen,usethis ¯ When featureto deletethe characterthe cursoris on. NOTE: Youcando a searchon a partial name,suchas entering "Ka" insteadof "Kathy,"andthe display will showALLnames beginningwith "Ka." However, the letters youenter mustcoincide exact/y(boththe letter andthe case)with the beginning letters of the name youare searchingfor. the name is correct, pressthe softkey besideDone. 4 When ¯ If the name youhaveenteredis in yourDirectory,the Directory entry that corresponds to that name will appearon the display screen. 51 To searchfor a particular phonenumberincluded in your Directory 1 Press the softkey beside SearchPhons# if you want to search for a particular phonenumberin your Directory. ¯ The display shows: TO SEARCH ENTER 1-24 ON PHONE #, DIGITS:_ Pause Backspace 2 Quit Enter the digits of the phonenumberyou are searchingfor. ¯ After you enter one character, the display changesto: TO SEARCH ENTER 1-24 ON PHONE #, DIGITS:713_ Pause Done Backspace NOTE:Youcan do a search on a partial number, such as entering "71" instead of "7134," and the display will showyou ALLnumbersbeginning with "71 ." However,the digits you enter mustcoincide with the beginningdigits of the numberyou are searchingfor. Press the softkey beside Backspaceto movethe cursor back one spaceand erase the previous letter. If the cursoris after a characteror if the characteris flashing, press ~ to movethe cursor back one letter or character without erasingit. Press the softkey beside Pauseto place a 1.5-secondpause betweenan access code, such as "9," and the telephone number.A pausewill be inserted into the Directory entry, and a comma will appearon the display. 52 3 Pressthe softkeybesideDone, ¯ If the phonenumber youhaveenteredis in yourDirectory,the Directoryentry that corresponds to that number will appearonthe displayscreen. VIEWING A DIRECTORYENTRY(EDITING OR DELETINGTHE ENTRY AND PLACING A CALL) Directory entries can be viewedand changed,or you can have the voice/data terminal automatically dial the telephonenumberyou are presently viewing. To view a Directoryentry (and, if desired, edit or delete the entry or call that number) NOTE:Youcan also use I-~ to call a numberin your directory. To do this, use the procedures in "Using ~ to Placea Call." 1 2 Press I-~-E~. Press the softkey beside Directory. ¯ The display shows: Call [DIRECTORY i View Organize 3 Search Name Search Phone Add Delete Edit # Done Press the softkey beside View. 54 ¯ Thedisplay showsthe first pagein your Directory: *Paul [. VXEW I KSmith Donna [Acting I Harvey MarkH PatRober JDiner RobertMt Kimberly Quit Doeither of the following, if needed: ~,. Press N~h~--~]to pageforward through the namesin the Directory. =,- Press ~ to page backwards through the names in the Directory. Pressthe softkey beside the Directory entry of the nameyou wantto view. ¯ Thedisplay showsthe Directory entry: PHONE #:9,10119099998875 8-CHAR NAME:MarkH 6-CHAR GROUP:Acctng Edit Call 6 Delete Done Doone of the following: To call this number,press the softkey beside Call. ¯ The voice/data terminal dials the telephone numberyou are currently viewing on the screen. ~,- If youwantto edit the Directory entry, press the softkey beside Edit. ~ If youwantto delete the Directory entry, press the softkey beside Delete. 55 (If youneedhelpin editingor deletingthe Directoryentry, return to the directionsin "Adding,Editing, andDeletinga Number and Name in the Directory.") If DirectoryChanges are locked(the Add,Edit, Delete,and Organizefunctions havepadlocksnext to themto remindyou theyare locked),youmustenter your3-digit password in orderto modifyyour Directory. Seethe informationin "Lockingand Unlocking DirectoryChanges, Call Log,andAll $oflkeys"later in this section. If youhavecompleted viewingthe telephonenumber,pressthe softkey besideDone. USING TOP’AC~ ACA’’ Youcanalso use~-~ to placea call to a number in yourDirectory. IMPORTANT Whenyou press the softkey beside the namein the Directoryyouwishto call, the call is placedimmediate/y. Themenu doesnot askyouto respond to a screenbeforethe ca//is p/aced. To use ~ to call a personwhosenumberappearsin your Directory 1 Press~ to enter your Directory. = Thedisplayshows tl’ie first pagein yourDirectory *Paul ~ Donna Harvey JDiner Kimberly KSmith MarkH PatRober RobertMt Quit NOTE: Theword,"CALL"at the center of the display screen remindsyouthat onceyoupressthe softkey besidea namein yourDirectory,a call is automaticallyandimmediately placedto that person. Doeither of the following,if needed: ~ Press ~ to page forward through the namesin the Directory. Press ~ to page backwardsthrough the namesin the Directory. When the nameof the personwhosenumberyou wantto call appearson the screen,pressthe softkeybesidethat name. 57 The voice/data terminal immediatelydials the telephonenumber of the entry you haveselected. The display shows: *Paul Donna Harvey KSmith ~ JDiner C Kimberly MarkH PatRober RobertMt Quit NOTE:A handset icon appears beside the selected name,such as "Kimberly"above,to confirmthat your call to this personis being dialed or has been connected. 58 USINGTHE CALL LOG Thevoice/dataterminal Call Logstores the 20 mostrecent unanswered incomingcalls, the 20 mostrecentanswered incomingcalls, andthe 20 mostrecentoutgoingcalls placedat the terminal. NOTES: If multiple calls fromthe sametelephonenumber are received, only the mostrecentcall fromthat number appears in the Call Log. When a 21stcall comes in or is placed,it is added to the top of the Call Login the appropriate category;thecall listed at the bottom of the list in that category is deletedfromthe list. When yourvoice/data terminalarrivesandis initially set up, it will have an Unanswered Call Log. If youwantto readjust your ownCall Log, see the procedures in the sub-section titled "Settingthe Call Log." Youmaydesignatewhetheryou wantto: ¯ Logonly incomingunanswered calls into your Call Log (This option is labeled Unanswered Only on the screen); ¯ Turn off the Call Log (This optionis labeledNoneonthe screen); ¯ Logall calls, incoming andoutgoing,into yourCall Log (This optionis labeledAll on the screen); NOTE: Incoming Call Logwill reflect informationprovidedby the network yourvoice/dataterminalis connected to. If no informationappears in your Call Log, seeyour systemmanager. ViewingUnanswered IncomingCalls in the Call Log (When the Call Logis set to Unanswered Calls Only) To viewthe 20 mostrecentunanswered calls (with Call Logset to "Unanswered Only") 1 Press ~. 2 Pressthe softkeybesideCall Log. NOTE: If the Call Logis locked,youwill needto enteryour3-digit password before youcanusethe Call Log. Seethe informationin "LockingandUnlockingDirectoryChanges, Call Log, andAll Softkeys" later in this section. 59 ¯ Thedisplay shows: New Calls (4) Old Calls (12) Done NOTE: Thewords,"NewCalls" or "Old Calls" appearon the displayscreenonly if youhavenewor old calls in yourvoice/data terminal’sCall Log.("Newcalls" are onesyouhaven’tpreviously viewed.)Thedisplayalso tells youthe number of newor old calls in yourCall Log. Pressthe softkey besideNewCalls or besideOld Calls accordingto the unanswered calls youwantto viewat this time. ¯ Thedisplay shows: 1-212-555-1790 Jan 31, 1994 Delete 12:30PM More Done NOTE: If the number andthe name of the caller cannotbe identified, youwill seethe message, "Phone#/Name Unavailable" onyourdisplayscreen.(Thename is mostlikely aninternal call.) If youwantto remove this call fromyour Unanswered Call Log,press the softkeybesideDelete. Arrowsonthe displayindicateif thereareothercalls to view.If you wantto seeinformationonthe nextor previouscall in the Call Log, press the softkey beside More or press ~ or ~. ¯ Thedisplay showsyouthe telephonenumberandnameof the nextor previousunanswered call in the Call Log. 6O ¯ Theword"LAST"appearson the display to remindyou whenyou havefinishedviewingall the newunanswered calls in the Call Log. ("LAST"also appearswhenyouhavefinished viewingall old unanswered calls in the Call Log.)After youhaveviewedall newcalls in the Call Log, youcanthen viewanyold unanswered calls in the CallLog. 6 When youare finished viewingunanswered calls in the Call Log, pressthe softkey besideDone. NOTE: After youhaveviewednewcalls in the Call Log, they become old calls. TheCall Logwill continueto holdthe 20 mostrecentunanswered calls, includingbothnewandold calls. Setting the Call Log Toturnonor to turnoff, or to set the Call Log 1 Press ~ . 2 Pressthe softkeybesideOptions. ¯ Thedisplay shows: Ring IOPTXONSj Tones Call Progress Contrast Home Screen Call Log Names Screen Done 3 Pressthe soflkey besideCall Log. NOTE: If the Call Logis locked,youwill needto enteryour3-digit password beforeyoucanusethe Call Log. Seethe informationin "LockingandUnlockingDirectoryChanges, Call Log, andAll Softkeys" later in this section. 61 ¯ Thedisplay shows: Set up Indicator Done Toset upyourCall Log(turn Call Logoff, log only unanswered calls, or log all calls), pressthe softkeybesideSet up. ¯ Thedisplayshows the currentstatus of the Call Log: SELECT TYPE OF CALLS TO BE LOGGED IN THE CALL LOG:UNANSWERED ONLY None All Unanswered Only Done Dooneof the following: ~ If youdo not wantyourvoice/dataterminalto collect Call Log information,pressthe softkeybesideNone. NOTE: Thedisplay remindsyouthat setting the Call Logto None erasesall previouslyloggedcalls andrequeststhat youconfirm yourchoiceto turn off the Call Log(Yesor No). If youpressthe soffkeybesideYes,the Call Logis clearedand turned off, andthe wordsCell Logare removed fromthe Main Menu andthe list of possibleHome Screens. If youwantto haveonly unanswered calls enteredinto the Call Log, press the softkey besideUnanswered Only. NOTE: Thedisplay remindsyouthat setting the Call Logto Unanswered Only erasesall answered andoutgoingcalls previouslyrecordedin yourCall Logandrequeststhat you confirmyourchoiceto log only unanswered calls (Yesor No.). 62 If youpressthe soflkeybesideYes,the Call Logis set for only unanswered calls. =,. if youwantboth unanswered andanswered incomingcalls and all outgoingcalls to beenteredinto yourCall Log,pressthe softkeybesideAll. ¯ Thedisplay showsyouthe Call Logsetting youhave selected. If the correct Call Logsetting appears on yourscreen,pressthe softkey besideDone. ¯ Thedisplayconfirmsyour choice. SeeingIndication of NewUnanswered IncomingCall(s) Underthe Date and Timeon Your Display Screen Youcanset yourdisplayso youreceivean indicationat the top of the display screenwhena newunanswered incomingcall is placedinto your Call Log. Thefollowing display shows,an example. Sep 24, 1993 i0:00 AM I I (2 NEW CALLS) To set your display so you receive indication of newunanswered incomingcalls at the top of the display 1 Press I-~. 2 Pressthe softkey besideOptions. ¯ The display shows: Tones Contrast Call Log Screen Call Progress Home Screen Names Done 63 Press the softkey beside Call Log. NOTE: If the Call Log is locked, youwill needto enter your 3-digit passwordbefore you can use the Call Log. Seethe information in "Locking and Unlockingthe Directory, Call Log, and All Softkeys" later in this section. ¯ The display shows: Set up Indicator 4 Done Press the softkey beside Indicator. ¯ The display shows: SHOW AN INDICATOR WHEN A NEW CALL ARRIVES IF CALL LOG IS SET TO LOG UNANSWERED OR ALL CALLS? Yes No Press the softkey beside Yes or No. ¯ If you press No, the display confirmsyour choice NOTto receive indication whena newunanswered incomingcall arrives; if you press Yes, the display confirms you WILLreceive indication when a newunanswered call comesinto your voice/data terminal. 64 Viewing Unanswered IncomingCalls in the Call Log (WhenCall Logis set to All Calls) Usethe following procedureswhenthe Call Log is set for "All Calls." To view the 20 mostrecent unanswered calls (whenthe Call Log is set to "All Calls") Press ~. Press the softkey beside Call Log. NOTE: If the Call Log is locked, youwill needto enter your 3-digit passwordbefore you can use the Call Log. Seethe information in "Locking and UnlockingDirectory Changes,Call Log, and All Softkeys"later in this section. ¯ The display shows: Unanswered Incoming (ii) Answered Incoming (4) Outgoing Done NOTE:The numberbeside "UnansweredIncoming" or beside "AnsweredIncoming"includes both newand old calls. Press the softkey beside Unanswered Incoming. ¯ The display showsyou the telephone numberor extension (and name,if it is aninternal call) suchas: 1-908-555-1234 Aug 3, 1993 12:30PM More Done Delete 65 If youwantto remove this call fromyour Unanswered Call Log, press the softkeybesideDelete. 5 If youwantto seeinformation on the nextor previouscall in the Call Log, press the softkey beside More or press ~ or ~. = Thedisplayshowsyouthe number (andname,if it is an internal call) of the nextor previousunanswered call in the Call Log. ¯ Theword"LAST"appearson the display to remindyou whenyou havefinished viewingall the newunanswered calls in the Call Log. ("LAST"also appearswhenyouhavefinished viewingall old unanswered calls in the Call Log.) After youhaveviewedall newcalls in the Call Log,youcanthen viewanyold unanswered calls in the Call Log. 4 6 When youare finished viewingeachcall, pressthe softkeybeside Done. ViewingAnswered Incoming Calls in the Call Log To viewthe list of the 20 mostrecentanswered calls Press ~. Pressthe softkeybesideCall Log. NOTE: If the Call Logis Docked, youmustenteryour 3-digit password to modifyyourCall Log. Seethe informationin "Lockingand Unlocking the Directory,Call Log,andAll Softkeys" later in this section. ¯ This display shows: Unanswered Incoming (ii) Answered Incoming (4) Outgoing Done Incoming to view incoming 3 Pressthe softkey beside Answered answered calls. 66 Thedisplay showsyouthe mostrecent answered call: ~NSWERED 1-212-555-4321 Aug 3, 1993 11:30 AM More Done Delete NOTE: Thenumbershownat the top left, suchas "1-212-555-4321 ," is the telephonenumber of the answered call. 4 If youwantto remove this call fromyour Answered Call Log,press the soflkeybesideDelete. 5 If youwantto seemoreof the mostrecentcalls youhaveanswered, press the softkey beside More or press ~ or ~. ¯ Thedisplay againshowsyouthe telephonenumberof the next or previousincoming call. ¯ Theword"LAST"appearson the display to remindyouwhenyou havefinishedviewingall the answered calls in the Call Log. 6 When youare finished viewingeachanswered call in the Call Log, pressthe softkeybesideDone. 67 ViewingOutgoingCalls in the Call Log To view the 20 mostrecent calls placed from the voice/data terminal 1 2 Press ~ . Press the softkey beside Call Log. ¯ This display shows: IALL CALLS] ~nanswered Answered Outgoing Incoming Incoming (ii) (4) Done Pressthe softkey beside Outgoingto view the list of calls you have placed. ¯ Thedisplay showsone of the following screens, accordingto whether you have entered both a nameand a numberinto the Directory entry (it makesno difference whetheryou dialed the numberfrom the dial pad or the Directory or used ~ ): IOUTGOING i 9,555-1234 Aug 3, 1993 ii:00 Save Call or 68 AM More Done 1566 Aug 3, PatRober 1993 ii:00 Call AM More Done NOTE:The telephone numbershownhere is the numberof the call placed from this voice/data terminal, such as 1566.The nameof the person associatedwith that number(if one has been enteredinto the personalizedDirectory) is shownat the right of the telephone number. Do oneof the following: If you press the softkey besideCall, the voice/data terminal placesa call to this number. If there is not a nameassociatedwith the number,it meansthat this numberis not in your Directory. If you want this number enteredinto your Directory, press the softkey beside Save. If Directory Changes are locked, this option requires you to enter your 3-digit password.Then, the display shows: :ENTER PHONE 8-CHAR 6-CHAR #:9,5551234 NAME:_ GROUP: Backspace Done For directions on adding a nameand (optional) group nameinto a Directory entry, see "Adding, Editing, and Deleting a Directory Entry." ¯ After you havesavedthis numberinto the Directory, the display screenreturns to the Call Log entry. Youcan view other outgoing calls placed at the voice/data terminal by pressing the softkey beside Moreor by pressing or ¯ 69 ¯ The word "LAST" appearson the display to remind you when you havefinished viewingall the newoutgoingcalls. Whenyou are finished viewing each outgoingcall in the Call Log, press the soffkey beside Done. 7O LOCKINGANDUNLOCKING DIRECTORYCHANGES,CALL LOG, ANDALL SOFTKE¥S The8520T voice/dataterminalallowsyouthe optionof lockinganyor all of thefollowing: ¯ Youcanlock all Directory Changes so no onebut youcanadd, edit, delete,or saveentriesin yourDirectory. ¯ Youcanlock the Call Log so no onecanview your incomingor outgoingcalls or change your Call Logoptions; ¯ Youmayalso chooseto lock all the Softkeysso no onecanview or changeanyof the featuresaccessed by the softkeys. In orderto lock any(or all) of thesefeatures,youmustenteryourown personal3-digit security password youhavecreated.Asyouenter the threedigits, a * appears in placeof eachdigit. In this way,your password remainsprivate. NOTE: Yourpassword remainsthe samefor all the features. If youaccessa lockedfeatureby enteringa password, the featurewill automaticallyrelock whenyouexit that feature. Youmustuseyour password everytimeyouwantto accessthat lockedfeatureuntil you usethe lock optionto unlockthatfeature. To lock yourDirectoryChanges, Call Log,or all Softkeys 1 Press~;n~-~,. 2 Pressthesoftkey besideLock. ¯ Thedisplay shows: Lock/Unlock Items Create Password Done 71 3 Press softkey beside Lock/Unlock Items. ¯ The display shows: Softkeys Directory Call Changes Log Done Pressthe softkey besidethe feature(s) you wantto lock. ¯ The padlock icon goes on as you press the soflkey(s), such the samplescreen below. (The samplescreen below showsthat Directory Changesand the Call Log are locked.) Softkeys ~ Directory Call Changes Log ~ Done Press the softkey beside Donewhenyou are finished selecting all the items you wantto lock. ¯ Thedisplay asks you to enter or create a 3-digit password. Enter or create your 3-digit password. Whenyou have entered your password, press the softkey beside Done. If you havecreated a password,the display requests that you, "For Verification, Please Re-enter NewPassword." Whenyou have completedthat task, press the softkey beside Done. ¯ Thedisplay confirms that you havelocked the feature(s) of your choice. 72 To unlock your Directory changes NOTE:If you have lost your password,see your system manager, 1 Press ~ , 2 Press the softkey beside Lock. ¯ The display shows: Lock/Unlock Items Change Password Remove Password Done Press softkey beside Lock/UnlockItems. ¯ The display shows: iPRESS 1 Softkeys TO LOCK Directory & UNLOCK Call Changes Log ~ DQne Pressthe softkey beside the function or feature you wantto unlock. (The abovesamplescreen showsthe Call Log is locked.) ¯ Thepadlockicon goesoff as you press the softkey(s). Press the softkey beside Donewhenyou are finished selecting the items you wantto unlock. ¯ Thedisplay asks you to enter your 3-digit password. Enter your 3-digit password. Whenyou have entered your password, press the softkey beside Done. ¯ Thedisplay confirms that you have unlockedthe feature of your choice, 73 CHANGING OR REMOVING YOUR PASSWORD To changeor removea 3-digit security password Press ~ . Press the softkey beside Lock. ¯ The display shows: Lock/Unlock Items Change Password Remove Password Done Dothe following (according to whetheryou are changingor removing the password): Press the softkey beside ChangePassword. ¯ The display shows: TO CHANGE PASSWORD, PLEASE ENTER OLD 3-DIGIT PASSWORD: Quit ¯ ¯ As soonas the first character is accepted,Quit in the lower right corner changesto Done. The display messages ask you to enter your old password, create a newpassword,and then to re-enter the new password. 74 ¯ Whenyou have donethis, the display confirms the new passwordis nowactive. If you want to removeyour 3-digit password,press the softkey beside RemovePassword. ¯ The display shows: TO REMOVE PASSWORD, PLEASE ENTER 3-DIGIT PASSWORD: Quit Whenyou have entered the correct password,the display confirms the passwordis removed.and everything is unlocked. 75 CHOOSING A HOME SCREEN The8520Tvoice/data terminal allows you to select a display screenthat appears each time you press ~. In this way, you can quickly access a screenyouuse often. Yourchol" "ces are: ¯ ¯ Blank-- The screen is blank. ¯ Directory Page-- A particular pagefrom your Directory is shown. See"Selecting a Particular Directory Pagefor the HomeScreen" later in this manualfor directions on selecting a specific Directory page. Directory Menu-- The Directory Menuis shown. ¯ ¯ Data -- The Data menuis shown. Call Log -- TheCall Log screen is shown. ¯ Menu-- The Main Menuis shown. To choose your HomeScreen 1 Press ~, 2 Press the softkey beside Options. ¯ The display shows: Ring IOPTIONS] Call Progress Tones Contrast Call Log Home Names Screen 3 Screen Done Press the softkey beside HomeScreen. 76 ¯ The display showsa timed screen: SELECT A SCREEN TO RETURN TO EACH TIME Exit IS PRESSED. The display then showsyour current selection for the Home Screen: HOME SCREEN:BLANK Data Call Log Blank Directory Page Directory Menu Menu Done 4 Press the soflkey beside the item you wish to be your HomeScreen. If you choosea particular Directory Page,see the section below, "Selecting a Particular Directory Pagefor the HomeScreen." 5 Press the soflkey beside Donewhenyou have selected the Home Screenof your choice. ¯ The display confirms your choice. 77 Selecting a Particular Directory Page for the HomeScreen You can choose to have your HomeScreen show a Directory page which showsnamesbeginning with a specific letter, suchas those entries beginningwith "K" (so that particular names in your Directory, such as Kimberly and KSmith, will appear on your HomeScreen) or you maychooseto have a specific group screen as your HomeScreen. NOTE:The HomeScreen organization does not need to be the sameas the regular Directory organization. Changingthe organization of one doesnot affect the organizationof the other. To select a particular Directory Page(with namesbeginning with specific alphabet letter) to be your HomeScreen 1 2 Press ~. Pressthe softkey beside Options. 3 4 Pressthe softkey beside HomeScreen, Press the softkey beside Directory Page. 5 Press the softkey beside Doneto confirm your choice. ¯ The display shows: HOME SCREEN FORMAT: ALPHABETIC Alphabetic Group Name Done Press the softkey beside Alphabetic if you want your HomeScreen to shownamesbeginningwith a specific letter, such as Kimberlyor RobertMt. 7 Press the softkey beside Doneto confirm your choice. 78 ¯ The display shows: ENTER THE Ist OF AN ENTRY THE HOME CHARACTER TO APPEAR ON SCREEN:_ Quit Typethe beginningletter of the entries to be on your HomeScreen. NOTE:Youmayneed to press the dial pad key morethan once to enter the correct character. For example,press the GHI(or 4) key onceto enter a "G"; press the 4 key twice to enter an "H"; press the key a third time to enter an "1." ~f youpress the dial padkey a fourth time, a "4" appearson the screen. If you press the 4 key again, the screenwill return to the first letter on the dial padkey, in this casea ¯ After youhaveenteredthe initial character, the display shows: ENTER THE ist CHARACTER OF AN ENTRY TO APPEAR ON THE HOME SCREEN:K Case Done NOTE:Press the softkey beside Caseif you want to changethe letter to upperor lowercase. Press the softkey beside Doneto confirm your choice. ¯ Thedisplay confirms your choice. In this example,those Directory entry namesbeginningwith "K" will appearfirst on your HomeScreen. 79 NOTE: If there are no Directory entries beginningwith the letter you have chosen, the Directory will showa page on which names beginningwith the specific pagewouldbe located. In the above example,if there are no "K’s" in your Directory, the Home Screen wouldshowa Directory pagewith "J’s" and/or "L’s" instead. To select a group to appear as your HomeScreen 2 Press ~;~--~. Pressthe softkey besideOptions. 3 Press the softkey beside HomeScreen. 4 Pressthe softkey besideDirectory Page. Press the softkey beside Doneto confirm your choice. ¯ The display shows: HOME SCREEN FORMAT: ALPHABETIC Alphabetic Group Name Done 6 Press the softkey beside GroupNameif you want the HomeScreen to showa particular group, such as Sales or Acctng. 7 Press the softkey beside Doneto confirm your choice. ¯ The display shows: Accntg I.~EC~I Billng [ GROOPJ Servic Shop Custmr Telecm Office Transp Sales Quit 8O 8 If necessary,press N~h~-Jor ~ to see moregroups in your Directory. Pressthe softkeybesidethe groupyouwantto appearon your HomeScreen.For example,if you choosethe group named "Transp,"thenthe first directon]pagefor that groupwill appearon your display screen wheneveryou press ~. 10 Pressthe softkeybesideDoneto confirmyourchoice. ¯ Thedisplay confirmsyour choice. 81 SELF-TEST To makesure your voice/data terminal is workingproperly NOTE:The handset must be on-hook whenyou test the voice~data terminal. Performingthe self-test terminatesanycall in progress, and preventsyoufrom receiving calls until the test is completed. Theself-test also clears the Call Log and the last numberdialed from Redial, and the volumesetting is returnedto the default. 1 2 While the handset is on-hook, press ~. Press [-~ to see the second Main Menuscreen. ¯ The display shows: Self-Test Service 3 Info Press the softkey beside Self-Test. ¯ The display shows: SELF-TEST ENSURES THE PHONE WORKS PROPERLY AND WILL CLEAR THE CALL LOG. Begin Cancel 82 4 Pressthe softkeybesideBeginto start the self-test. (Pressthe softkeybesideCancelif youdo not wantto initiate a self-test of your voice/data terminalat this time.) ¯ When youpress Begin, the following occurs: -- Thedisplay remindsyou to press ~ twice if you wish to endtheself-test. NOTE: If a call is in progressandthe handsetor speakerphone are off-hook, the display message remindsyou to hangup beforea self-test canbegin. -- Terminalemitsa tone. -- Message light goeson. -- Thedisplay showsyou the FeaturePackagenumberandthe Self-Test passedmessage. NOTE: If theseeventsdo not occur, contactyour system manager. 5 After youheara repeatedtone, pressanybutton on the voice/data terminal. ¯ Terminalemitsa key click. 6 Press ~~i~, ~, ~~-~, and ¯ Lights to the left of the Mute,Speaker,Conf,andTransfer buttonsgoon steadily. 7 Press t--hZ~ , ~-~, ~--~7~~, and ~. ¯ Lights to the left of the Mute,Speaker,Conf,andTransfer buttons flutter. 8 Pick up handsetandpresseachdial padkey. ¯ Message light flutters. ¯ Handsetemits a touch tone as eachkey is pressed. 9 Hangup handset. 10 When the self-test is completed,press~ twice. NOTE: If youdo notpress~ twice to end the test, the voice/data terminalautomatically exits the self-test after 30seconds. CHOOSINGTHE CONTRASTLEVEL FOR THE DISPLAY Youcan use the softkeys to set the darknessor lightness of the voice/data terminal display. To choosethe contrast level of the display 1 Press ~--~. 2 Press the softkey beside Options. ¯ The display shows: Ring I OPTIONS] Call Progress Tones Contrast Call Log Home Screen Names Screen 3 Done Press the softkey beside Contrast. ¯ The display shows: ADJUST CONTRAST: LOW>>> HIGH Lower(-) Higher(+) Done NOTE:The arrows are arranged between Low and High. There are five possible contrast levels, andthus five possible arrows betweenL and H. 84 4 Dooneof the following: ¯ Press the softkey beside Higher(+) or ~ to makethe contrast darker. Eachbutton pressincreasesthe numberof arrowsby one. ¯ Press the softkey beside Lower(-) or ~ to makethe conlrast lighter. Eachbutton pressdecreases the number of arrowsby one. 5 Pressthe softkey besideDonewhenyou are finished. ¯ Thedisplayconfirmsthat the contrastlevel hasbeenset. 85 SELECTING A PERSONALIZEDRING (AND ADJUSTINGRINGER VOLUME) Youcan use the softkeys to choosea personalizedringing pattern for your voice/data terminal so you can distinguish the ringing pattern at your voice/data terminal from others in your office, Thereare eight different ringing patterns to choosefrom. To select a personalizedringing pattern for your voice/data terminal 1 Press ~ . 2 Pressthe softkey beside Options. ¯ The display shows: IRing [.OPTIONS] Tones Call Progress Contrast Home Screen Call Log Names Screen 3 Done Press the soft[key beside Ring. ¯ The display shows: SELECT RING PATTERN: Ring(-) Ring(+) 1 Done 86 NOTE: Thenumber"1" in this samplescreenis the numberof the ringingpatternyouare currentlyhearing. PressRing(-) or Ring(+)or dial the number fromthe dial padto ringingpatterns1 through8. ¯ Eachof the eight ringingpatternsis playedonce. When youhearthe ringing pattern youwantto usefor your voice~data terminal, pressthe softkeybesideDone. ¯ Thedisplayconfirmsthe ringing pattern youhavechosen. To adjustthe ring volume (whenyouare notona call) Toraise the volume,pressthe right half of the Volume controlbutton labeled ~ ; to lowerthe volume, pressthe left half of the Volume controlbutton labeledI-~7-1. 87 SELECTING DISPLAY MESSAGESYOU WANTTO VIEW AND SETTING THE RATE AT WHICHYOU VIEW THE DISPLAY MESSAGES Youcan use the softkeys to select the display messages you wish to view (either all messages or only error messages) and to set the length of time the display message stays on the screen (Slow, Medium,or Fast). When you receive your voice/data terminal, the rate is set at Medium.Youmaywant to test all three reading rates before you makea final selection. To select the rate at which you see the display messages 1 2 Press ~ . Press the softkey beside Options. ¯ The display shows: Tones Contrast Call Log Call Progress Home Screen Names Screen 3 Done Press the softkey beside Screen. ¯ The display shows: I TIMED MESSAGES Display OPTIONS I Rate Messages Done 88 4 Pressthe soflkey besideDisplayRate. = Thedisplay showsthe current rate: TIMED MESSAGE RATE: MED Slow(8-11 sec) Medium(4-7 sec) ’Fast(2-5 sec) Done Pressthe softkeybesideeither Slow,Medium, or Fast, accordingto the rate at whichyouwantthe display messages to be shown. ¯ Thedisplay reflects the choiceyouhavemade. When the display screenshowsthe display message rate you want, pressthe softkey besideDone. NOTE: Besure to checkthe timing of the message for the rate at whichyouhaveset the messages to be displayed.If it is too fast or too slow, youmaymodifythe rate again. 89 To select all display messages or only error messages to be shown on the display screen Press ~-~~ . Press the soltkey beside Options. Press the softkey beside Screen. Press the softkey beside Messages. ¯ The display showsthe current display message setting: MESSAGES TO DISPLAY: ALL MESSAGES IAll Messages Errors 5 6 ¯ Only Done Doone of the following: ~ Press the softkey beside All Messages if you want to see all display messages. Press the softkey beside Errors Only if you want to see only error messages. Whenthe display screen showsthe type of messagesyou wish to see, press the softkey beside Done, Thedisplay confirms your selection. 90 TURNINGON OR OFF SOFTKEYINFORMATION TONES Alongwith timedconfirmationscreens,the voice/dataterminalalso providesSoftkeyMode confirmationtones(sequentiallow andhigh tones).Alsoavailableareerror tones(onelowtone)to alert youif havemadea mistakein your softkey entries. Youmaychooseto turn thesesoftkeyinformationtonesonor off. NOTE: This procedureturns on or off the informationtonesassociated with the softkeys.Theconfirmationanderror tonesassociatedwith thosefeaturesnot usedwith the softkeysare not turnedonor off by the procedure describedhere. Toturn on or off the confirmation anderror tones 1 Press 2 Pressthe softkey besideOptions. ¯ Thedisplay shows: ~±ng IO~TIONSl Tones Contrast Call Log Screen 3 Call Progress Home Screen Names Done Pressthe softkeybesideTones. 91 ¯ Thedisplay showsthe current setting (On or Off): INFORMATION Off On 4 TONES: OFF Done Dooneof the following: Press the softkey beside Off to turn off the Softkey Mode information tones. =,- Pressthe softkey beside Onto turn on the information tones. ¯ Thedisplay changesto reflect your choice (On or Off). 5 When the display screenreflects your choice (On or Off), press the softkey beside Done. SETTING THE NUMBEROF NAMESON THE DIRECTORYPAGE Whenyou view the namesin your Directory or use ~ to locate the nameof someone in your Directory whomyou want-to call, you will initially see(up to) nine names and the wordQuit on the last line of each Directory page,suchas in the following screen. *Paul Donna ~ IAccntg KSmith MarkH Harvey PatRober JDiner RobertMt Kimberly Quit However,you maychooseto changethis option so you can view 10 names(instead of nine) on each Directory page, such as in the following example.(Notice that the Quit option does NOTappearin the lowerright corner.) Paul Donna IV~ KSmith MarkH I Accntgl Harvey PatRober JDiner RobertMt Kimberly SandyTa i Your"Number of Names" options are these: ¯ If youchoose9+Quit, youwill see nine nameson eachDirectory page.Youcan quit viewingmorenamesin the Directoryor decide not to call a namein your Directory(whenyouhaveusedI-dE] ), by pressingthe softkeybesideQuit. 93 ¯ If you choose10, you will see 10 nameson each Directory page, but, if youdecide not to view morenames in the Directory or in order to cancel the "CALL" screen (when you have used I-~ ), you must press ~T I or ~. NOTE: This option sets the numberof names(either 9 or 10) on each Directory page. It does not affect the maximum numberof entries (whichis 144) you can maintainin your Directory. To set the numberof names(9 or 10) on an individual Directory page Press ~~-~ . Press the softkey beside Options. ¯ The display shows: !Ring Tones [OPTXONS] Call Progress Contrast Call Log Home Screen Names Done Screen NOTE: Call Progresswill not be displayed if you are not using the Data options. Press the softkey beside Name. ¯ The display showsthe current setting (9+Quit or 10): DIRECTORY PAGES MAY HAVE I0 NAMES EACH OR 9+Q~it. NAMES PER PAGE: 9+Qult 9+Qult I0 Done 94 Dooneof the following: ¯ Pressthe softkeybeside10 if youwantto view 10 names on eachDirectorypage. ¯ Pressthe softkey beside9+Quitif youwantto seenine names (andQuit). ¯ Thedisplaychanges to reflect your choice(9+Quitor 10). When the display screenreflects your choice,pressthe softkey beside Done. Tones and Their Meanings VOICE TERMINALTONES ¯ busysignal---A low-pitchedtone repeated60 timesa minute; indicatesthe number dialedis in use. ¯ confirmationtone Tworising tones;indicates a feature activation or cancellationhasbeenaccepted. ¯ dial tono A continuoustone; indicates dialing canbegin. ¯ error beep--One beep;alerts youthat youpressedan invalid softkey. ¯ error torte Analternating high andlow tone; indicatesa dialing error, a denialof the servicerequested, or a failure to dial withina presetinterval (usually10seconds) after lifting the handset or dialing the previous digit. ¯ local error tone--Asteadylow tone; indicates youmade a mistake in yoursoftkeyentry. ¯ reordertone A fast busysignal; indicatesa call is blocked. ¯ self-test tonePeriodictones;indicatesthe voice/dataterminalis continuingto perform a self-test. ¯ speakerphons reset tones~Arising set of tones; indicates the speakerphone is adjustingitself to the surrounding roomacoustics. Labeling and Installing the DesignationCard and the Telephone NumberCard Insidethe front coverof this user’smanual are twobuttondesignation cardson whichyoucanwrite the telephonenumber,extension,name,or feature that eachcall appearance/feature buttoncanaccess.These designationcardsmatchthe call appearance/feature buttonson the voice/dataterminal;that is, the left column is labeleda throughe; the secondcolumn is labeledf throughj: the third column is labeled k througho, andthe fourth columnis labeledp throught. Belowthe perforatedbottomedgeof eachdesignationcard is a telephonenumber card on whichyoucan write your telephonenumber. At the bottomof eachdesignationandtelephonenumber card is an additionalattachedsectionwhichwill make it easierfor youto insert thesecardsin a typewriteror runthe cardsthrougha laser printer. 96 To label andinstall the designation card andtelephonenumber card 1 Tearthe button designationcard, alongwith the telephonenumber card andattached"tail," fromthe user’s manual alongthe perforated edges.(Youmaychooseto take out onecard at a time andleave the remainingcardsin the manualfor future use, or youmaychoose to tear out bothcardsat onetime.) 2 Labelthe button designationcard with the appropriatenumber, extension,name, or feature for eachcall appearance/feature button. Label the telephonenumbercard with your owntelephonenumber. Youcanhandwriteor typethe informationon the cardsor run the cardsthrougha laser printer.. 3 Separatethe button designationcard andtelephonenumbercard alongthe perforatedborder.Youmaydiscardthe attached"tail" section. 4 Placethe buttondesignationcardunderthe plastic cardcoveron the voice/dataterminal. Placethe telephonenumbercard underthe telephonenumbercard coverlocated beneaththe handset. 97 Installation CONTENTS OF THE 8520T PACKAGE Beforeyoubegin,make sure youhavethe followingparts in the box: ¯ 8520Tvoice/dataterminal (with attacheddesktopstand) ¯ K-type handset ¯ 9-foot handsetcord ¯ 7-foot line cord ¯ Designation card(s) NOTE: Youwill find designation cardsat the front of this book. ¯ Cover(s)for Designation card(s) ¯ This user’s manual DESKTOPINSTALLATION NOTE: Thefollowinginstructionsdescribethe installation of the 8520T voice/dataterminalona deskor table. Usethe followingdirectionsto connect the line cordandadjunctcordto the appropriatejackson the voice/dataterminal. 1 Placethe voice~data terminalfacedownon a flat surface. 2 Snaponeendof the 7-foot line cordinto the "LINE"jack andthe adjunctcord (if applicable)into the "ADJUNCT" jack onthe bottom the voice/dataterminal. Threadeachcord throughthe routing channel,makingsure the cord fits underthe squaretabs. See Figure6 for the locationof the jacks. For moreinformationon installing adjuncts,refer to the section"AttachingAdjunct Equipment." WARNING: Correct cord types mustbe usedwhenconnecting terminalsandassociatedcomponents. Failure to usethe correct cordand/orto properlyinsert the cordinto the jack maycause voice/dataterminal malfunctionor equipment damage. 3 Snaponeendof the coiled cord into the Handset jack (markedwith the handsetsymbol)on the bottomof the voice/dataterminal, as shownin Figure6. Threadthe handsetcord throughthe handset cordrouting channel. 98 WARNING: Donot insert the handsetcord into the "ADJUNCT" jack. It will causeequipment damage. Routingchannel for line cordand Line adjunctcord jack ~diunct iack RS232 connector jack routing channel FIGURE 6 Line, Adjunct, andHandset Cord Routingfor Desktop Installation Turnthe voice/dataterminalright side up, with the front facingyou. Snapthe free endof the handsetcord into the handsetandplace the handset in the cradle. Snapthe free endof the line cordinto the modular jack. Lift the handset andlisten for the dial tone. 99 ATTACHING ADJUNCT EQUIPMENT If you are installing a speakerphone(models AT&T$101A, $201A,or QUORUM® CS201A), a headset adapter (model AT&T500A or the 507Aadapter), or other adjunct that maybe offered, follow these steps to connectthe adjunct equipmentto your voice/data terminal. 1 Placethe voice/data terminal face downon a flat surface. 2 Snapthe adjunct cord into the "ADJUNCT" jack until you hear a click. SeeFigure 6 for the location of the "ADJUNCT" jack. Routethe adjunct cord through the channel. Refer to the "Desktop Installation" sectionfor instructions. Connectthe free end of the adjunct cord to your speakerphone or headset adapter. 3 4 NOTE: Refer to the adjunct’s installation documentation for its power requirements. 100 REMOVING THE DIRECTORY CARTRIDGE FROMAN 8520T AND TRANSFERRING THE CARTRIDGETO ANOTHER 8520T TERMINAL The8520Tvoice options, suchas Directory names andnumbers,display contrast,selectedringing pattern, or displaymessage timing, are stored in the Directorycartridge(labeledDIR)locatedin the backof the terminal. If necessary,an 8520Tuser caneasily remove the DIR cartridgefromone8520Tterminalandtransfer the cartridgeto another 8520T.In this way,all previouslyprogrammed Directoryentries and optionscanbe importedinto the newset. Usethe followingdirections for removing the DIRcartridgefroman 8520T andinstalling the cartridge in another8520Tterminal. Removing the Voice TerminalfromOperation If the voice/dataterminalis in operation,youmustdisconnect the line cord andadjunct cord andRS232 cord (if necessary)beforeyoucan remove the DIRcartridge.SeeFigure6 for the locationof the jacks. with the voice/data 1 Pickup the handset(youcanleaveit connected terminal)andlay it aside. 2 Turnthe voice/dataterminalover so youcanseethe bottomof the set. Disconnect the line cordfromthe Linejack andthe cordof any adjunct equipmentfrom the Adjunctjack. Disconnectthe RS232 cordfromthe rear of the set, if applicable. Removing the Voice TerminalStand Beforeyoucanremovethe DIRcartridge from an 8520Tterminal, you mustremove the voice/dataterminal desktopstandfromthe bottomof the voice/dataterminal. Toremove the stand,follow thesedirections. 1 Placethe voice/dataterminalface downon a flat surface.TheBar Codelabel on the bottomof the set shouldbe towardyou. 2 Witha flat-blade screwdriver,remove the screwfromthe lower centerof the desktopstand.SeeFigure7 for the location of the screw. 3 Slowlyrotate the bottomof the desktopstandup towardthe top of the voice/dataterminal. 4 Thencarefullylift the uppertwotabsonthe top of the standout of the uppertab slots. 101 ? 2 uppertabs (at top of desktop stand) FIGURE 7 Removing the VoiceTerminalDe~ktopStand 102 Removing the DIR Cartridge from the VoiceTerminal TheDIRcartridgeandROM cartridgehousingis locatedat the upperleft of the bottomof the voice/dataterminal. SeeFigure8 for the locationof the cartridgehousing.(Again,the Bar Codelabel on the bottomof the set shouldbe towardyou.) Important: Noticethe DIRcartridgeis installed onthe right side of the cartridgehousing,andthe ROM cartridgeis installed on the left side. DO NOTREVERSETHESETWOCARTRIDGES. 1 Withthumbandforefinger, graspthe DIRcartridge, pressinginward. onthe circular tab, andlift the cartridgefromthe righthand sideof the cartridgehousing.SeeFigure8 for the locationof the DIRcartridge housing. Z Putthe cartridgeasideso youcanlater install it in another8520T terminal. ROM cartridge housing DIRcartridge housing IGURE 8 Removing (andInstalling) theDIRCartridge 103 Reinstallingthe DesktopStand 1 Carefullyreplacethe desktopstandby placingthe uppertwo desktop standtabsin the voice/data terminalslots at the top of the set. 2 Slowlylowerthe desktopstandonto the bottomof the voice/data terminal. 3 Replace the screwin the holefromwhichyouremoved it. SeeFigure 7. Connecting the 8520Tto the System Next,reconnectthe cordsof the 8520Tvoice/dataterminal. SeeFigure6 for the locationof the jacks. 1 Plugin the line cordinto the Linejack, andplugin the adjunct equipment cordinto the Adjunctjack, if necessary. 2 Turnthe voice/dataterminalright sideup, with the front facingyou. the free endof the line cordinto the wall jack. Lift the handset 3 Snap andlisten for the dial tone. installing the DIRCartridgein Another8520TTerminal In orderto install the DIRcartridgein another8520T terminal,usethe following procedure. (In general,the procedures for removing andfor installing the DIRcartridgearethe same.) all of the cordsfromthe voice/dataterminalinto whichyou 1 Unplug are installing the DIRcartridge. See"Removing the VoiceTerminal fromOperation"in this sectionof the manual. 2 Remove the screwfrom the lowercenter of the desktopstand. See Figure7 for the locationof the screw.Lift the desktop standfromthe bottomof the voice/dataterminal. See"Removing the Voice TerminalStand"in this sectionandrefer to Figure7. 3 Carefully,lowerthe newDIRcartridgeinto the righthandslot of the cartridge housing.Pushdownon the cartridge until youhearand feel it click into place.Forthe locationof the cartridgehousing, see Figure8. 4 Replacethe desktopstandandreplacethe screwin the hole from whichyouremoved it. See"Reinstalling the DesktopStand"in this section. Reconnect the cords of the 852OT terminal. See"Connecting the 8520T to the System" in this section. 104 TechnicalDescription Physical Dimension and Weight Thedesktop-mounted voice~dataterminal measures ¯ ¯ ¯ ¯ 11 1/2 inches (29.1 cm) wide 10 1/4 inches(26 cm)long(fromfront to rear of set) 5 3/8 inches(13.66cm)high (with handset) 4 3/4 Ibs (2.17 kg) PowerRequirements The8520Tvoice/dataterminalrequiresauxiliary power.If the 8520T replacesan already-existingterminalwhichusesauxiliary power,the powersupplycurrently beingusedwill suffice. If a newpowersupplyis beingorderedfor the 8520Tterminal, useeither the MSP-1 (local) Power Supplyor the 1145ABulk PowerSupply. EnvironmentalRequirements The8520Tcanoperatein temperatures rangingfrom 40 to 120degreesF (4 to 48 degrees C) andrelative humiditiesrangingfrom 5 to 95 percent.However, at low relative humidities(often duringwinter months), some additionalprotectionagainstexcessive static electricity buildup maybe required, depending on the materials(suchas nylon) presentin carpeting,chairs with castors, andevenclothing. Commonly availablemethods of protectionincludeantistatic spraysfor carpeting andantistatic matsto put underchairswith castors. 105 Index A Addinga group name into theDirectory,32 Adding numbersand names into theDirectory,32 Adjunct equipment attaching,100 Adjunctjack connection,98, 99, 100 description,8 location,99 Adjustingthe volume receive,13 speaker/speakerphone, 13, 17, 18 toneringer, 87 Answered Call Log, 66 Answering calls, 13 B Buttons call appearance, 6 Conference,6 dial pad,6 displaycontrol,6 Dir, 6, 11,23 Menu,6, 21 Next>, 6, 23 <Prev,6, 23 Drop,6 Exit, 7, 11,21 Hold,7 Mute,7 Redial,7 Speaker,7 Transfer,7 Volume control, 7 unlocking,73 viewingcalls answered incoming,66 outgoing,68 unanswered incoming,59, 65 Call LogIndicator,10 Call Progress,10 Calls answering,13 Conference,14 Drop,14 ending,13 Hold, 15 message retrieval of, 15 Mute,16 placing fromdial pad,13 fromDir button, 57 fromDirectorysoftkey, 54 Redial,16 speakerphone, 17 Transfer,19 Changingthe password,74 Choosinga HomeScreen, 76 Clock,12 settingthe, 26 Conference, 9, 14 Contrast,10 Contrastdisplaylevel setting the, 84 Creatingthe password, 72, 74 D Data,10 DataIndicator, 10 Deletinganentry in theDirectory,41 Designation card, 6 installing,96 labeling,96 Dial pad,6 Dir button, 11,23,57 Directory,10 adding,32 calling, 54, 57 deleting,41 editing, 38 lockingDirectorychanges, 71 movingentries to anothergroup,47 numberof names on page,11, 93 C Call Log,10, 59 indicationof new unanswered calls, 63 Indicator,63 locking,71 setting, 59 all calls,63 turningonor off, 61 unanswered calls only, 62 turningonor off, 61 I-1 organizing,43 renaminggroups,44 searching for anentry, 50 setectinga Directorypage to be HomeScreen,78 unlockingDirectorychanges,73 viewing,54 Directorycartridge installing,101 removing,101 transferring,101 Display,6 contrastlevel settingthe, 84 controlbuttons,6, 20,23 messages,22 DisplayRate,11 Done responding to, 23 Drop,9, 14 entering groupname,32 moving entries to anothergroup,47 organizingDirectoryby groups,43 renaming,44 selecting a groupas Home Screen, H Handset,7 Handsetiack connection,98, 99 description,8 location,99 Ho~d,9, 15 HomeScreen,11 choosing,76 exitingto, 21 selectinga Directorypage,78 selectinga group,80 I Informationtones turningonor off, 91 Installing adjunct equipment,100 designation card, 96 Directorycartridge,101 handsetcord, 98 line cord,98 telephonenumbercard, 96 E Editingthe Directory,38 Entering a groupname into the Directory,32 Entering a numberand name into the Directory,32 EnteringSoftkeyMode,21 Exit button,11,21 Exiting SoftkeyMode,22 Exiting to Home Screen,21 L Labeling designationcard, 96 telephonenumbercard,96 Linejack connection,98, 99 description,8 location,99 Lockfeature,11 padlockicon, 23, 72 Locking Call Log,71 Directorychanges, 71 Softkeys,71 F Featuredescriptions display,10 softkeys,10 voice,9 Featuresaccessed with the displayandsoftkeys,10, 20 Flowchartof softkey display screens,23 G Groupnameinto Directory adding,32 editing,38 entering,32 Groups addinggroupname,32 editing groupname,38 M MainMenu,21 Menu button, 21 Message I!ght, 7 I-2 Message type, 11 Messages retrieving,9, 15 settingdisplayrate of screens,88 setting typesshown,88 Moving entries to anothergroup,47 Mute,9, 16, 18 Qu~ responding to, 23 R ¯ Names setting number of, 93 Nextbutton, 23 Number and nameinto Directory adding,32 deleting,41 editing, 38 entering,32 Rate setting viewingtime of display messages, 88 Redial(Last Number Dialed), 9, Removing Directorycartridge,101 password,74 Renaming groups, 44 Ringoption selectinga personalized pattern,86 Ringer adjustingthe volume,87 O S N Options Call Progress,21 displaycontrast,84 display messages, 88 displayrate, 88 HomeScreen, 76 informationtones,91 numberof names onDirectorypage,93 ringingpattern,86 settingthe Call Log,61 Organizing the Directory,43 OutgoingCall Log,68 P PadlockIcon, 23 Password changing,74 creating,72, 74 removing,74 Personalized Ring,11 selecting,86 Placingcalls fromdial pad,13 fromDirectory usingDir button,57 usingthe softkeys,54 Prevbutton, 23 Screen displayrate, 11,88 message type, 11 messages,88 Searching for anentry in Directory,50 Selectinga personalized ring, 86 Self-Test,11, 82 Set Clock,12 Set Speakerphone, 12 Setup, 61 Setting Call Log, 59 all calls,63 turningonor off, 61 unanswered calls only, 62 clock, 26 displaycontrastlevel, 84 informationtones,91 message display rate, 88 message types, 88 numberof names on Directory page,93 ringingpattern,86 speakerphone, 29 Softkeys Call Log, 59 clock, 26 contrast,84 descriptionof, 7, 20 Directory,32 done,23 enter, 21 exit, 22 flowchart,23 HomeScreen choosing,76 informationtones,91 locking,71 MainMenu,21 message display rate, 88 numberof nameson Directorypage,93 personalized ring, 86 quit, 23 Self-Testfeature,82 speakerphone, 29 unlocking,73 Softkeysdisplay screens flowchart,23 Speaker,9, 17 adjustingthe volume,13, 17 Speakerphone, 9, 17, 29 adjustingthe volume,13, 18 setting, 29 U Unanswered Call Log, 59, 65 Unlocking Call Log,73 Directorychanges,73 Softkeys,73 V Viewing Call Log answered incoming,66 outgoing,68 unanswered incoming,59, 65 Directoryentry,54 VoiceFeatures,13 T Technicaldescription,105 Telephonenumbercard, 7 installing,96 labeling,96 Toneringer adjustingthe volume,87 Tones,12 description,96 setting,91 Transfer,10, 19 Transferring Directorycartridge,101 I-4 We’dlike youropinion. AT&Twelcomes your feedbackon this document.Your comments can be of great valuein helpingus improveour documentation. IntegratedServiceeDigital Network (ISDN) 8520TVoicelDateTerminalFeaturePackage 3 Uaer’a Manual AT&T555-021-758, COMCODE 107040073, lesue 1, November 1993 1. Pleaserate the effectivenessof this document in the followingareas: lEase I Exc°’’entI Good I Fair of Finding Information .... Clarity I I ....... IC°mpleteness I I I I Poor I I I IAccuracy I I I I Organizati°n I ...... I ............ ]--I ................. I Appearance I J I ’1 =’’ IEx"mP I I ................ I 1 Illustrations Overall Satisfaction I I I Pleasecheckthe waysyoufeel wecould improvethis document: Improvetheovervlew/Introduction [~ Makeit moreconcise Improve the table of contents [~ Addmorestep-by-stepprocedures/tutorials Improve the organization [-I AddmoretroubleshootingInformation Addmorefigures (~ Make It less technical Addmoreexamples ~ Addmore/better quick reference aids Addmoredetails ~ Improvethe index Pleaseadddetails aboutyour majorconcerns. 3. Whatdid youlike mostaboutthis document? 4. Feel free to write anycomments belowor on an attachedsheet. If wemaycontact youconcerningyour comments, pleasecompletethe following: Name: Company/Organization: Telephone Number:( ) Date: Address: When youhavecompleted this form, pleasefold, tape, andreturn to addresson back.Thank.you. FoldHereFirst NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES II BUSINESS REPLY MAIL FIRSTCLASSPERMIT NO. 785 MORRISTOWN, NJ POSTAGE WILL BE PAID BY ADDRESSEE AT~T GBCS ProductDocumentation Development Group Room4K-361 200 Laurel Avenue Middletown,NJ 07748-9976 Reprinted with permission For internal use only