Download C4Yourself External User Guide

C4YourselfExternal User Guide
Call Me & Live Chat
C4Yourself has a function that allows you to ask a Case Manager to call you or to chat live with
a Case Manager. You will not see the links to these functions until you register an account with
a C-IV county that supports these functions. Currently the Call Me and Live Chat (also known
as Click to Chat) functions are only available some C-IV Counties.
Call Me and Live Chat Availability
COUNTY
San Bernardino
CALL
LIVE
ME
CHAT


HOURS
7:30 am – 5:30 pm (PST)
DAYS
Monday to Friday (except
County Holidays)
Kern


8 am – 5 pm
Monday to Friday (except
County Holidays)
Stanislaus

Shasta
Riverside
If you can see one or both of the options on the C4Yourself Header, the function is available in
your county.
Call Me
To ask a Case Manager to call you back
1. Click the Call Me link text
2. Enter your name and full phone number, including area code in the pop-up window.
3. Click the Call Me button.
Version: 12.09
May 8, 2013
39