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Patient Manager
The following types of messages may appear in the Patient Manager view.
Message Type
Description
Appointments
Future scheduled appointments. Click Open to view appointment
and edit details (see Appointments on page 15).
Pending messages
• Patient messages - Patient messages not Saved to Chart or
deleted, plus high priority (red) items. Click Open to view (see
Responding to patient messages on page 40).
• Transcriptions - Transcriptions not yet reviewed. Click Review
to mark item Reviewed (seeApproving or rejecting
documents on page 71).
• Scanned documents - Scanned documents not reviewed.
Click Review to mark item Reviewed (seeTo approve or reject
scanned documents on page 74.
Reminders
Health maintenance/disease management and other chart
reminders, such as reminders for flu shots or immunizations - Click
Open to view (see Reminders on page 211).
Medications
Pending refill requests (in red if high priority) - Click Open to view
and approve a refill request (see Refill Requests on page 44).
Lab results
Results with the status of Final or Needs Review (in red if
abnormal).
• Click Review to open the Review Lab Results dialog.
• Click Trend to open the Lab Trends dialog.
See Reviewing lab results on page 178.
Procedure results
Results marked Final or Needs Review (in red if abnormal) Click Review to review the results (see Reviewing procedure
results on page 191).
Additional results
Referrals, authored text, and patient education not marked
complete (Final) - Click Review to finalize the document
(see Additional Results on page 195).
Report results
Health maintenance and disease management reports that include
an action item for the patient - Click Edit to view task details.
• Task tab - Click the Task down-arrow to indicate what was done
(Examples: Called Patient, Ordered, Send Letter) and enter
comments in the text box, then select Completed.
• Contact/values tab - Patient contact information, such as
address, phone numbers, age, and gender.
• History tab - History of actions taken.
Click Quick A&P to document orders, plan or treatment without
closing the Patient Manager view (see Report Results on
page 198).
Pregnancy Record
(for female patients
of child-bearing
age only)
174
Displays for patients with an active procedure of 59400 routine
Obstetric Care. Patient LMP (last menstrual period) date, EDD
(estimated delivery date), Blood Type, Gestational Age and
Gravidity/Parity (# of pregnancies, # of live births) - Click Edit to
access the Pregnancy Record (seePregnancy Record on
page 322),