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Download HERE - HFC HelpDesk
Transcript
NetSupport Manager v9 Help Request Settings This property sheet provides configuration options for receiving Help Requests from Clients. When a Help Request Arrives: Highlight the Client in the Help Request List Check this box to highlight the Client icon in the List View when a Help Request is sent. Display a Message Check this box to have Help Request messages displayed on the Control screen. Play a Sound Check this box to play a sound when a Client sends a Help Request. Use the Browse function to specify the sound. Control Status (for incoming Client Connections) Available to take Help Requests Check this box to be available to receive all incoming Help messages. Not Available to take Help Requests Check this box and not receive any Help messages. 241
