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Troubleshooting Problems 161 On this screen, place a check in each of these checkboxes: Run this program in compatibility mode for Windows XP (service pack 2) Disable Visual Themes Disable Desktop Composition Then click OK to save the changes. NOTE: If this does not work and problems remain, try running the Program Compatibility Wizard by clicking the Start button, clicking Control Panel > Programs > Programs and Features > Use an older program with this version of Windows If compatibility mode and the wizard does not solve the problem, contact Tech Support for further help. Upgrading Database Fails If your attempts to upgrade your database fail, you may need to run the software as an Administrator (in Vista/Windows7). Right-click the application ezScriptWriter.exe and choose Properties from the © 2011 Iccomplish, Inc