Download CoPilot XPe User Manual

CoPilot XPe
User Manual
Documentation Version: 18-10-2011
WEB site: www.symcod.com
E-mail: [email protected]
CoPilot XPe
Warranty
Symcod warrants its products to be free
from
defects
in
material
and
workmanship during one year from the
purchase date. If a product proves to be
defective in material or workmanship
during the warranty period, Symcod will,
at its choice, repair or replace the product
with a similar product. Replacement
Product
or
parts
may
include
remanufactured or refurbished parts or
components. The replacement unit will be
covered by the balance of the time
remaining on the customer's original
limited warranty. Symcod provides no
warranty for the third-party software
included with the product or installed by
the reseller, distributor, customer or any
other party.
Warranty does not include:
Any product on which the serial number
has been defaced, modified or removed.
Damage, deterioration or malfunction
resulting from: Accident, misuse, neglect,
fire, water (except for waterproof units),
lightning, or other acts of nature,
unauthorized product modification, or
failure to follow instructions supplied
with the product. Repair or attempted
repair by anyone not authorized by
Symcod. Damage to or loss of any
programs, data or removable storage
media. Software or data loss occurring
during repair or replacement. Any
damage of the product due to installation
of the product. Causes external to the
product, such as electric power
fluctuations or failure. Use of supplies or
parts not meeting Symcod specifications.
Failure of owner to perform periodic
product maintenance as stated in
documents supplied. Any other cause
which does not relate to a product defect.
Damage caused by static. Removal,
installation, freight and set-up service
charges.
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Warning
Safety & reliability, page 3
Powering, page 9
Earth ground, page 9
Fixation & handling, page 11
Cleaning, page 15
Disclaimer
The material on this document* is
intended for end user, distributor and/or
reseller use. Although downloading and
printing documents is allowed, Symcod
will not be responsible for any
modification or any other use of any
content in the displayed/downloaded
material.
Please note that all documents* are
subject to change without notice and are
occasionally revised to specify, correct or
revise the content or for other purposes.
Therefore, the version displayed on the
site may differ from your original printed
copy. Please contact us if you require
assistance. Symcod Inc. assumes no
liability for damage incurred directly or
indirectly,
errors,
omissions
or
discrepancies between the device and the
manuals or documents supplied. Symcod
is not responsible for any loss or damage
(Including data corruption, interruption of
operation, lost business information, lost
production, etc.) caused by use, non-use
or misuse of any of the information
contained in this document*. Symcod Inc
is not responsible of the content or
validity of the links gave as references for
other products not manufactured by
Symcod Inc.
*Documents include instruction book,
user guide, operating instructions,
manuals,
safety
precautions
/
instructions, data sheets or any other
documents supplied by Symcod.
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IMPORTANT
Read me first
By carrying out the installation and the use of this equipment you accept the rules and limitations
described in this document or any other document relating to this product.
By carrying out the installation and the use of this equipment you are presumed having read all
the safety warnings ( ).
WARNING: Safety and reliability
SYMCOD Inc will not be responsible for the use of this equipment for other purpose then data
collection. This equipment is designed and intended for an industrial and commercial use only. The
CoPilot XPe is not for a residential use.
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Content
CoPilot XPe………………………………………………….…5
Spécifications environnementales………………………….…..6
Caractéristiques principales……………………………….….. 7
Alimentation……………………………………………….…. 8
Description des options…………………………………….… 8
Configuration du CoPilot XPe………………………………....9
Recommandations……………………………………………. 11
Maintenance du CoPilot XPe………………………………… 11
Certification………………………………………………….. 11
Résolution de problème……………………………………… 11
Dictionnaire………………………………………………….. 12
Service et support…………………………………………….. 12
Retour de Marchandise Autorisé……………………………... 12
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CoPilot XPe
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CoPilot XPe
CoPilot XPE is microcomputer specifically designed for dusty industrial environment without watering.
The casing of the XPe is made of polycarbonate which give it is lightness and resistance. Basic CoPilot
XPe is provided with a VIA 500 Mhz, a 7" tactile color screen (LCD TFT resistive) and with a Ram Ball
type of stand which allows desktop or wall mount installation in a few minutes. Several inputs and outputs
make possible the addition of peripherals such as industrial keyboard, bar code scanner or any other
peripherals. The flash memory included with the basic version can be completely protected. This feature is
used to prevent any modification made by the user that could put in danger the application or the operating
system. The basic operating system included in CoPilot XPE is Windows XP Embedded; it is directly
installed on the flash memory.
You can also use the wireless version of CoPilot XPe by including the WiFi 802.11b/g option.
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1
X
X
Water
Dust
Exterior
Interior
X
X
Humidity without
condensation C°
XPe opt RF
X
X
Storage temperature C°
XPe
Mobile
Fix
Product
Operating temperature C°1
Environmental specifications
5° to 40°
-20° to 60°
20° to 80°
5° to 40°
-20°to 60°
20° to 80°
Maximum temperature, IMPORTANT:
* Do not cover while the unit is ON.
* The back of the CoPilot should not be placed flat on a table while the unit is ON.
* Keep the surfaces of the CoPilot free of any material and respect a minimum area of 2” between the
back of CoPilot and of any surface in order to allow the dissipation of the internal heat.
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802.11B
7" standard resistive
XPe (XP Embeded)
003-01145B-1100
X
O
X
X
operating
RAM
X
X
USB Ports
Serial Port
Parallel Port
Audio output
SVGA port
Power requirement without peripheral (max.)
Stockage
Memory
Ethernet Port 10/100 Bse T
Hard disk 80 GIG
Flash 1 gig
system
1 gig
XP PRO French
Comm.
Color
touch
screen
XP PRO English
# Product
Ethernet
CoPilot XPe
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Main characteristics
CoPilot XPe
Windows
Inputs / Outputs
2
4
3
0
1
1
36W
O = Available Option
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Power
CoPilot XPe is powered through an external 12 Vcc power supply which connects to a 90 to 240VAC
power network. (Power cable and power supply are provided with the unit, for replacement, order product
#504-00028)
WARNING: powering
Before installation, please turn off powering source.
completed.
Plug the unit only when the installation is
WARNING: earth ground
Make sure that the CoPilot case is properly grounded.
Options description
RF option
RF option (# OPT-CPXPRF) makes possible the use of CoPilot XPE without wire. The communication
type Wi-Fi 802.11a/b/g supports the 802.11B. A minimum 802.11B Wi-Fi infrastructure is required.
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CoPilot XPE configuration
Operating system
X
Figure 4
Service pack version
The basic operating system of CoPilot XPE is Windows XP Embedded which is a reduced version of
Windows XP Professional. To check the version of the service pack of your Windows XPe, please refer to
your system properties (Start/setting/Control panel/system/general - figure 4). Windows XP Embedded
included in CoPilot XPE is specifically designed to work with the CoPilot and cannot in any case be
transferred on another computer.
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ADMINISTRATOR authentification
At start, the XPe CoPilot is authenticated as a user without privileges. To authenticate yourself as an
administrator, you must at start, hold the "Shift" key of your keyboard until the window of authentification
appears. Then, enter the term "Administrator" in the "user name" and "Password" field (You must respect
lower and upper case).
* If you do not want to restart your computer, log off while holding inserted the button "Shift".
Software or driver addition
To add a driver or software to the XPe CoPilot it is necessary to be authenticated as administrator (see
ADMINISTRATOR authentification section). The file transfer can be easily done. You can use any
peripheral connected on one of the XPe USB port (CD reader, disk drive, USB "Flash" disk) or use the
Ethernet network. Since Windows XP Embedded does not contain all the components and drivers of
Windows XP Professional, it is possible that your software requires a missing component; this will
generate an operating error in the software. If it is the case, please address an email request to
[email protected] . A Symcod technician will be able to help you to identify the missing component.
Starting with "Safe Mode"
In certain cases, it can be necessary to start Windows in "Safe Mode". To do so, let the computer start
normally and type “MSCONFIG” in the field "Run..." of the Start menu. Select "Startup Diagnosis" and
click on "ok". After a few seconds, you will be asked to start again, press "Restart". After the restarting,
the system informs you that it is in diagnosis mode (being equivalent of "Safe Mode"). To return to
"normal" mode, still use order “MSCONFIG” but select "Normal Startup" then start again.
Change the screen resolution
The CoPilot XPe native screen resolution is 800 x 480 pixels, however you can switch the resolution to
800 x 600. Since the LCD screen resolution is 800 x 480 you might lose some quality on certain fonts since
the driver truncate some line on the screen to accomplish it’s duty. To switch the resolution on the CoPilot
XPe you just need to click (or touch) on the S3 icon at the bottom right of the screen and choose the desired
resolution.
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Recommendations
Ethernet: Before proceeding with the wiring installation, please consult “Ethernet wiring and
recommendations TCPIP” (available at www.symcod.com)
Installation: Do not cover while the unit is ON. The back of the CoPilot should not be placed flat on a
table while the unit is ON. Keep the surfaces of the CoPilot free of any material and respect a minimum
area of 2” between the back of CoPilot and of any surface in order to allow the dissipation of internal heat.
CoPilot XPE maintenance
Cleaning: Polycarbonate may react to some chemical agents, in particular with ammonia and with
products containing hydroxide or certain acids. Clean it with a soft soap or solvent to prevent the damage
of the case. Once in a while, use air blast to remove dust.
Certification
This equipment has been found compliant to class A Part 15 of FCC Rules. These limits are intended to
get a reasonable protection against dangerous interferences when the equipment is used in an industrial or
commercial environment. This equipment emits uses and can generate radiations of radio frequencies and
can cause dangerous interference for radio communications if it is not used in accordance with the
instruction manual. The use of this equipment is not planned for a residential use.
Troubleshooting
Problems
Solutions
I am unable to reach or modify
the system options
At start, the XPe CoPilot XPe is authenticated as a user without privileges.
To authenticate you as an administrator, refer to the “ADMINISTRATOR
authentification” section.
I saw the LED lights but there is
no screen display
Unplug the 120V power for 10 seconds, plug the XPe. If there is no
improvement, sent a request including the serial number and the detailed
description of the problem to technical support at [email protected].
"DLL missing", error
displayed at software or
driver installation
Extract a DLL file from another computer working with Windows 2000 or
XP. Copy this file in the repertory specified in the error message (usually
on C:\windows\system32\)
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CoPilot XPe
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Dictionnary
Authentification
Resistive (screen)
Flash memory
Peripheral
Pilot
Operating system
Procedure that allows checking or validating the identity of a person or the
identification of any other entity, during an electronic exchange, to control network
access, system information processing or software.
Can function with finger or object pressure (pencil…)
Data storage piece made without any mobile hardware element. Can store data
over several years without being powered by electricity.
External device connected to the central processing unit. Can ensure the entry or
the exit of data.
Control program which translates the orders of a software in order to make possible
the communication between the computer and a peripheral.
Computer basic software intended to order the execution of programs by ensuring
the work management, the input-output operations on peripherals, the resource
allocation to the various processes, the access to program libraries and files, as well
as the accountancy of work.
Service and support
Support
Please use EMAIL for your requests.
¾
For technical questions (hardware and software), email at [email protected]
• Provide a detail description of the problem and/or questions (intermittent problem happens
when…)
• Please indicate model number and serial number (if applicable).
¾
For all other questions, please use [email protected] or Symcod Inc. at
1171 Notre-Dame O., Victoriaville, Qc, G6P 7L1
Phone: 1-800-203-9421, 1-819-751-0095
Fax: 819-751-1292
Return Merchandise Authorisation (RMA)
All return request must be authorized by SYMCOD Inc. To do so please refer to the following:
http://www.symcod.com/rma
• You will receive a formal confirmation number (# RMA)
• The RMA number must be printed on each box.
• All freight charges are at the customer expense and responsibility. Please take note that “collect”
package will be refused.
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