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Excelsior Diode-Pumped Visible CW Lasers Troubleshooting This troubleshooting guide is intended to assist you in isolating some of the problems that might arise while using the system. For information concerning the repair of this unit, please call your Spectra-Physics representative. A list of world-wide service sites is included at the end of this chapter. Symptom: No laser beam Possible Causes Corrective Action No On signal applied to the controller Pin 2 of the EXTERNAL CONTROL connector must be pulled to ground to turn on the laser. If the laser power is controlled externally, set the INTERNAL/EXTERNAL switch to EXT and provide a stable, low-noise, 5 V signal to Pin 8 of the EXTERNAL CONTROL connector. Improper power supply voltage Verify the DC power supply voltage is between 4.5 V and 5.5 V, and that the power supply is capable of supplying at least 30 W. Loose cable connector Check that all cables are securely connected. Improper settings for the INTERNAL/EXTERNAL switch Verify the controller INTERNAL/EXTERNAL switch is set to INT. If laser power is controlled externally, set the INTERNAL/EXTERNAL switch to EXT and provide a stable, low-noise, 5 V signal to Pin 8 of the EXTERNAL CONTROL connector. Symptom: Low power Possible Causes Corrective Action Improper power supply voltage Verify the DC power supply voltage is between 4.5 V and 5.5 V, and that the power supply is capable of supplying at least 30 W. Loose cable connector Verify all cables are securely connected. Improper settings for the INTERNAL/EXTERNAL switch Verify the Controller INTERNAL/EXTERNAL switch is set to INT. If laser power is controlled externally, set the INTERNAL/EXTERNAL switch to EXT and provide a stable, low-noise, 5 V signal to Pin 8 of the EXTERNAL CONTROL connector. Incorrect power measurement Ensure that output power is measured as it leaves the laser head before the output beam enters any external optical elements. Laser is not warmed up Allow the laser to warm up for at least 5 minutes. Dirty output window Clean the laser head output window. Laser head temperature outside operating range Measure the temperature of the baseplate. If it is below 10°C or exceeds 50°C, verify the ambient temperature is within the allowable operating range and correct if necessary. Verify the laser head baseplate is properly heat-sinked. Reflected laser light is desta- Ensure that light reflected from any external optical elements does not reflect bilizing the laser back through the window of the laser head. Diode pump laser has reached its end of life 5-2 Contact your Spectra-Physics service representative about replacing the laser head.