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Table of Contents General overview: __________________________________________________________ 3 Competitive Advantages to EB Live _____________________________________________ 6 How to use EBLive: __________________________________________________________ 7 Creating a conference ___________________________________________________________ 7 Joining a conference as a user ____________________________________________________ 10 Joining a conference as attendee user _____________________________________________ 12 Viewing recorded video conferences ______________________________________________ 14 Purchasing Credits _____________________________________________________________ 16 Frequently Asked Questions _________________________________________________ 18 a. How can I create a conference? _______________________________________________ 18 b. Can I add more than 9 people to a conference? __________________________________ 18 c. Internet Explorer isn’t showing all my data? ____________________________________ 18 d. What do I need to have installed on my computer?_______________________________ 18 e. Can I have a desktop based version of the system instead of web based? _____________ 18 f. How can I purchase larger bundles of credits? ___________________________________ 18 g. Can I have group created shared by many users?_________________________________ 18 h. How do I delete all my data? _________________________________________________ 18 i. Is my personal data secure?__________________________________________________ 19 j. Can I download the recorded videos ? _________________________________________ 19 k. Why can’t I see a conference I created? ________________________________________ 19 l. Why can I only invite 3 people? _______________________________________________ 19 Further Questions __________________________________________________________ 20 File ref: / How to use EBlive manual Page 2 of 20