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Storage Commander User Manual
1.15 PRINTER SETUP ............................................................................................................................................ 18
1.15.1 Setting printer copy count .................................................................................................................... 19
1.16
SETUP CONTRACT / ACCOUNT NUMBERS ..................................................................................................... 19
1.17
SETUP INVOICE / STATEMENT NUMBERS ...................................................................................................... 19
1.18
SETTING STORAGE COMMANDER’S DATA PATH .......................................................................................... 20
1.19
SETUP CREDIT CARD & DRIVER LICENSE SCANNER..................................................................................... 20
1.20
SETUP CHECK READER ................................................................................................................................. 20
1.21
SETUP BACKUP OPTIONS .............................................................................................................................. 20
1.22
SETUP END OF DAY ..................................................................................................................................... 20
1.23
SETUP GATE INTERFACE............................................................................................................................... 21
1.24
SETUP SITE MAP ........................................................................................................................................... 21
1.25 SETUP MICROSOFT WORD NOTICES & DOCUMENTS .................................................................................... 22
1.25.1 Setup Word based Late Notices ........................................................................................................... 22
1.26 CREATE UNITS.............................................................................................................................................. 23
1.26.1 Deleting Units ...................................................................................................................................... 24
1.26.2 Renumbering Units .............................................................................................................................. 24
1.26.3 Create A New Unit Size ....................................................................................................................... 24
1.26.4 Changing a unite size ........................................................................................................................... 25
2
USING STORAGE COMMANDER........................................................................................................ 26
2.1
USING THE SITE MAP.................................................................................................................................... 26
2.2
USING THE TOOLBAR.................................................................................................................................... 27
2.3
MOVE-IN ...................................................................................................................................................... 27
2.3.1
Adding Photo ID During Move-In ....................................................................................................... 28
2.3.2
Alternate Contact ................................................................................................................................. 28
2.3.3
Employer Contact ................................................................................................................................ 28
2.3.4
Move-In Notes and Alerts .................................................................................................................... 29
2.3.5
Entering Marketing Survey Information .............................................................................................. 29
2.3.6
Billing Information .............................................................................................................................. 30
Changing the Move In Date ............................................................................................................................................... 30
Changing the Rental Rate during a move-in ...................................................................................................................... 30
Second Month Prorate ....................................................................................................................................................... 31
Add Merchandise Sales During A Move-In ...................................................................................................................... 31
2.3.7
2.3.8
Renting Multiple Units ......................................................................................................................... 31
Renting Additional Units To An Existing Customer ............................................................................ 32
2.4
RESERVING A UNIT ...................................................................................................................................... 33
2.4.1
Move-In From Reserved Units ............................................................................................................. 33
2.5
WAITING LIST .............................................................................................................................................. 33
2.5.1
Adding Customers To The Waiting List ............................................................................................... 33
2.6
MOVE-OUT................................................................................................................................................... 34
2.6.1
Move-Out with Active Account Balance .............................................................................................. 35
2.6.2
Scheduled Move Out ............................................................................................................................ 35
2.6.3
Scheduling a Move-Out with advanced payment ................................................................................. 35