Download USER MANUAL - Rayzoon - Virtual Drum Software

Rayzoon Jamstix 3
User Manual
27 Troubleshooting
Please use the table below for common problems and solutions. If all fails, please contact us in
our support forum online or send us an e-mail to [email protected]
Problem
I HAVE INSTALLED JAMSTIX AND THERE
IS NO SOUND
Solution
Make sure you have installed all your Paks.
AND
WHEN I USE A DRUMMER OTHER THAN
'CHARLIE', I GET NO SNARE OR KICKS
Make sure you have a kit loaded.
Turn up the song power knob above the song
sheet.
Uncheck 'Downmix' in the Jamstix mixer.
I AM USING A MULTI OUTPUT KIT
BUT ALL THE SOUND IS ROUTED TO
OUTPUT #1
ALL I HEAR IS THE KICK
Set up your host to properly support all audio
outputs of Jamstix.
OR
MY TIME SIGNATURE CHANGES DON’T
SEEM TO WORK RIGHT
Check ‘Downmix’ in the mixer.
‘Allow Time Sig Changes’ in the OPTIONS
must be checked.
AND
For every time sig change in your host, there
must be a part change in JS at the exact
same time.
AND
Each part in JS must have its proper time sig
set in the part length edit box.
Increase ‘Pre-Buffer’ in ‘Options’
I HAVE CRACKLES AND DROP-OUTS
WHEN “Load-on-Demand” (LoD) IS
ENABLED
AND/OR
Increase ‘Voice Reduction’ in ‘Options’
AND/OR
Increase audio latency in the host
MY HOST CRASHES WHEN I TRY TO LOAD
JAMSTIX
WHEN INSTALLING THE PAKS, I GET A
‘ACCESS DENIED’ MESSAGE
Please contact us on the support forum or via
e-mail.
Using Windows Explorer, set the permissions
on the Jamstix folder to read/write for
Everyone
Page 62 of 67