Download Verizon Wireless pdf User Guide

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15. What if I forget my username or password?
You can use our automated system if you forgot your login information. Simply use the provided
buttons on the login screen in both the apps and the website. If you enter an email address
in your User Settings, you will be able to retrieve your login information without contacting
customer support.
16. What if I forget my username or password?
You can use our automated system if you forgot your login information. Simply use the provided
buttons on the login screen in both the apps and the website. If you enter an email address
in your User Settings, you will be able to retrieve your login information without contacting
customer support.
17. How many modules can I add to one account?
You can add as many modules as you wish.
18. How do I remove a module from my account?
You can delete a specific module from your account, should you no longer need access to it. In
the smartphone app, from the Settings menu, tap Account Settings, then tap Manage Modules.
Tap the module you wish to remove then tap Delete Module. On the website, under the Settings
menu click Manage Modules. Click on the trash can icon next to the module you want to remove.
19. My phone is frozen and I can’t do anything with the app. How do I close the app?
You can use the application manager on your phone to stop the app from running. Or you can
turn your phone off and then back on again.
20. What happens if I load the app on my non-Verizon phone?
The smartphone apps are designed to run on the following smartphones regardless of your
service provider: Android version 2.2 and later, Apple iPhone running iOS version 5.0 and later.
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