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such as processor type, hard disk capacity, etc. to it. Then, when you add new hardware, you can use a predefined type to describe all the computers in the company. ● Locations - locations consist of all kinds of buildings, rooms, etc. in which equipment can be placed. They may also include, for example the company’s warehouse/store rooms, etc. Each location may have a superior location, so you can create a hierarchical structure of the location, e.g. building-floor-room. ● Comments - each items within the system e.g tasks, can be described and commented on by users who have access to it. This creates, for example, discussions on how to perform a task. 7