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P0881604 Issue Draft Printed in Canada Page 3 2 Table of Contents Chapter 1 How to use this guide 1 Introduction 1 Tools, special parts, and equipment 1 How this guide is organized 1 How the instructions are presented 2 Reference aids 4 Chapter 2 System Overview 5 Introduction 5 Flash module 5 Message Storage 6 Power Supply 6 Feature Cartridge 6 Chapter 3 Upgrading Flash 7 Introduction 7 Installing the expansion cartridge 7 Upgrading Flash software 9 Replacing the Flash Feature Cartridge 9 Adding Flash ACD 12 Testing Flash ACD 14 Adding Flash Voice Mail 15 Testing Flash Voice Mail 18 Chapter 4 Before you perform Flash Maintenance 19 Introduction 19 Using an RS-232 terminal 19 Connecting an RS-232 terminal to the Flash module 20 Turning on Flash 21 Setting up remote terminal access 22