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Contents
Using This Documentation ...................................................................................................................5
Product Downloads ........................................................................................................................5
About This Documentation (PDF and HTML) ..........................................................................6
We Welcome Your Comments .....................................................................................................6
Change History ...............................................................................................................................6
Overview of the Diagnostics Guide ......................................................................................................7
Introduction to System Diagnostics .....................................................................................................9
Troubleshooting Options ..............................................................................................................9
Diagnostic Tools .......................................................................................................................... 10
Troubleshooting the Server ................................................................................................................ 11
How to Gather Service Visit Information ................................................................................. 11
How to Troubleshoot Power Problems ..................................................................................... 11
How to Inspect the Outside of the Server .................................................................................. 12
How to Inspect the Inside of the Server ..................................................................................... 12
Troubleshooting DIMM Problems ................................................................................................... 15
DIMM Fault LEDs ....................................................................................................................... 15
DIMM Population Rules ............................................................................................................. 17
How to Isolate and Correct DIMM ECC Errors ....................................................................... 17
Identifying Correctable DIMM Errors (CEs) ........................................................................... 19
Identifying BIOS DIMM Error Messages .................................................................................. 21
Using the ILOM to Monitor the Host ............................................................................................... 23
Viewing the ILOM Sensor Readings .......................................................................................... 23
Viewing the ILOM System Event Log ........................................................................................ 26
Clearing the Faults from the System Event Log ........................................................................ 30
Interpreting Event Log Time Stamps ........................................................................................ 31
Using SunVTS Diagnostics Software ................................................................................................ 33
Introduction to SunVTS Diagnostic Test Suite ........................................................................ 33
SunVTS Documentation ............................................................................................................. 34
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