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About This Manual
Publication Comments Sheet
This manual is part of a multinational service documentation system that is structured in the
standard Xerox service manual format.
A Publication Comment Sheet is provided at the rear of the hardcopy manual.
This manual is based on a Japanese original. The part names used throughout do not comply
with the standard Xerox part naming convention. Because part names have been molded on to
some plastic components and may also be embedded in the software, the part names have not
been changed.
To aid part identification, an acronym list and cross reference lists of more commonly recognised part names have been included in the manual. Refer to GP 20, Acronyms and Parts
Description List.
Organization
The service manual is the document used as the primary information source for repairing and
maintaining this family of products and is available as EDOC on a CDROM, or in printed format. The information within the manual is divided into an introduction and eight other sections.
Section 1 Service Call Procedures
This section is used to start and complete a service call. The procedures in this section will
either direct you to a Repair Analysis Procedure (RAP), or identify a faulty component or subassembly.
Section 2 Status Indicator Repair Analysis Procedures
This section contains the Repair Analysis Procedures (RAPs) and checkouts necessary to
diagnose, isolate and repair faults other than image quality faults.
Section 3 Image Quality
This section contains the Image Quality Repair Analysis Procedures (IQ RAPs), checkouts and
setup procedures necessary to diagnose, isolate and repair image quality faults.
Section 4 Repairs/Adjustments
This section contains the instructions for removal, replacement, and adjustment of parts within
the machine.
Section 5 Parts List
This section contains the detailed and illustrated spare parts list. Any part that is spared or that
must be removed to access a spared part is illustrated.
Section 6 General Procedures / Information
This section contains all other procedures, product specifications and general information.
Section 7 Wiring Data
This section contains the wiring diagrams.
Section 8 Accessories
This section contains details of any accessories that the machine may have.
Work Centre M20 Family
March 2004
iii
Introduction
About This Manual