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20.2 Scan to E-mail Error Messages RAP Retry Redial? This indicates that the machine is waiting to re-dial. Press Start to re-dial immediately, or press Stop to cancel the re-dial procedure. This is the set if messages displayed when the machine encounters scan to e-mail problems. The messages are listed alphabetically, together with any recommended action. Please note that service actions are limited. Messages WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury. NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Address Book Full The address book has reached the maximum number of entries. Clear any unused entries. Authentication Failure Either the ESMTP account identity or the password has failed the authentication process. Ensure that the correct data in entered. Authentication Required The mail server requires that authentication data is entered, or the authentication process has been disabled. Configured already The user is attempting to configure a group that has already been configured. Connection Failure There has been a communication or network failure during the SMTP or ESMTP operation. Email Associated Cannot Delete The user has attempted to delete an address book entry that is associated with group mail. Remove the group mail association then remove the entry. Empty Address Book The user has attempted to retrieve an address while the address book is empty. Enter Again The user has attempted to enter an invalid group number. Entry Already Exists The user has attempted to enter an address that already exists in the address book. Group Empty The user has attempted to delete a number from a group that is already empty. Status Indicator RAPs 20.1, 20.2 March 2004 2-14 Work Centre M20 Family