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PRINTER PROBLEMS CHECKLIST 1 WHAT PRINT ERROR IS VISIBLE? E S E S E S E S E S E S E S … Irregular unprinted streaks (Fig 1) … Straight unprinted streaks (Bild 3) … Comet-like unprinted gaps or streaks (Bild 2) … Partially blurred prints on thin envelopes (labels) … Contact error … Left … Right Possible causes: Soiled cartridge (ex. accumulated ink on the RDS spray shield, Fig 4), insufficient ink supply (-> empty cartridge), soiled print window (Fig 5) Possible causes: Soiled PDB contacts, soiled print window Possible causes: insufficient ink supply, soiled RDS (Fig 6) Possible cause: One or more clamping elements provide insufficient pressure (Fig 10) Possible causes: CP-Chip is not straight (Fig 9), CP-Chip defect Print error occurs with the left cartridge Print error occurs with the right cartridge 2 DOES THE AFFECTED SYSTEM USE HOSE-CARTRIDGES? E S E S … yes … no Carry out additional steps Carry out only steps 5, 6, 7, 8 3 ARE THE HOSES CORRECTLY CONNECTED TO THE CARTRIDGES? S S … yes … no Carry out additional steps Replace cartridge 4 CONTACT ERROR: IS THE CP-CHIP STRAIGHT? E S … yes E S … no If the CP-Chip is soiled with old ink, clean it and the contacts with the PDB-board. If that does not remedy the problem: CP-Chip is probably defective. Replace cartridge Replace cartridge page 1