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PRINTER PROBLEMS CHECKLIST
1 WHAT PRINT ERROR IS VISIBLE?
E S
E S
E S
E S
E S
E S
E S
… Irregular unprinted
streaks (Fig 1)
… Straight unprinted
streaks (Bild 3)
… Comet-like unprinted
gaps or streaks (Bild
2)
… Partially blurred prints
on thin envelopes
(labels)
… Contact error
… Left
… Right
Possible causes: Soiled cartridge (ex. accumulated ink on the RDS
spray shield, Fig 4), insufficient ink supply (-> empty cartridge), soiled
print window (Fig 5)
Possible causes: Soiled PDB contacts, soiled print window
Possible causes: insufficient ink supply, soiled RDS
(Fig 6)
Possible cause: One or more clamping elements provide insufficient
pressure (Fig 10)
Possible causes: CP-Chip is not straight (Fig 9), CP-Chip defect
Print error occurs with the left cartridge
Print error occurs with the right cartridge
2 DOES THE AFFECTED SYSTEM USE HOSE-CARTRIDGES?
E S
E S
… yes
… no
Carry out additional steps
Carry out only steps 5, 6, 7, 8
3 ARE THE HOSES CORRECTLY CONNECTED TO THE CARTRIDGES?
S
S
… yes
… no
Carry out additional steps
Replace cartridge
4 CONTACT ERROR: IS THE CP-CHIP STRAIGHT?
E S
… yes
E S
… no
If the CP-Chip is soiled with old ink, clean it and the contacts with the
PDB-board. If that does not remedy the problem: CP-Chip is probably
defective. Replace cartridge
Replace cartridge
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