Download External user guide

Organizational profile
As the organization’s eFiling System administrator for your organization, login in with your ID and password
assigned by the AUC. The first time you log in, you must enter a security question and answer.
Select My organizational profile on the green menu bar.
Add/edit users
Select Add user to add new eFiling System users for your organization and enter the following information:
 Login ID (Required)
 First name (Required)
 Last name (Required)
 Email address (Required)
 Confirm email address (Required and must be the exact duplicate of the Email address)
 Phone number (Optional)
 Assign as administrator (Select to assign a co-administrator)
Click the action icon
their password.
beside the User ID to open a pop-up box to change a user’s general information or reset
Select CHANGE GENERAL INFORMATION to change the user’s account information, assign them as administrator
and change their account status.
Note: If you are the only administrator for your organization, your status cannot be suspended.
Use Unlock user account if users have requested their account to be reopened after three unsuccessful login
attempts.
Select RESET PASSWORD to send a system generated password to the user’s email address. (Users can reset their
own password using Forgot Password.)
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eFiling System User Guide - Appendix 4: Organization’s system administrator