Download Connect Control User Guide

Good communication is rewarding
Here you can select which recipients will receive this
alarm. In the example below you can choose
between 3 recipients but we have decided only 1
person will actually receive it by ticking the Enabled
box
In the Interval column you can decide how many
minutes minimum should pass before this Alarm
message is sent to the recipient again.
Time period for your alarm
Clicking on the hyperlink in the Time column opens up a new window
Here you can select during which time period your alarm should be
active.
Defining times for your alarms is mostly used in cases where
thresholds values are less than (<) something.
For example an alarm that is triggered when there are less than X
< agents logged on, this criteria will almost always be broken
outside of opening hours and you will receive Alarm message.
April 2014
Connect Control –User guide for administrators
P a g e | 44